i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

old and bland, but with an amazing family-based staff, and a bar to die for

nice have an restaurant, bar and outside deck attached

also i was charged for a pet fee which i had no such pet with me during my stay

property is dog friendly and only charges a $33 pet fee

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

the pool was very chilly so we weren't able to enjoy it.

pool was wonderfully warm, the suite was spacious and clean and we love having the fridge and full

this was a very clean hotel. nice pool and hot tub

breakfast

breakfast and the coffee were very good as well

the pool was nice, and the breakfast was good

first room we had smelled like bar room beer smell

the bar was the only good thing. it must be where they dump their money.

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

was close to a few places to eat. and the bar that is build on to the place is very niece

the bar has a big party there is no place to park near your room and have to park cross the lot

75.00 pet fee for one night was exorbitant and unexpected

the pet fee of $50.00 was to excessive

higher priced for property and pet fee high

much smaller pet fee

room was booked for 2 adults and 2 kids, but only 3 big towels were provided in the room, and only 1 small bottle of each shampoo and

rizons) and bar also

location, golf course, close to finger lakes region and eastview mall, family friendly hotel with a great

friendly staff, clean, well maintained environment. the restaurant and bar were excellent.

large rooms, executive golf course.

pool, sauana, jacuzzi and gym were excellent

breakfast was good and just enough

gym was not useable

clean, comfortable beds, & accommodated a early check in.

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

were no trays to take breakfast back to the room

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

coffee or breakfast but dunkin donuts is right next door so i like pretty much everything about the place

coffee; didn’t take breakfast so can’t say; i said no for a romantic getaway only because that should be in a classy,

great price and great location for the lake and the casino

great stay with spa tub we will be back

the pool!! i bought my grandkids, we had a blast....

i hear the pool and hot tub were excellent and breakfast was available in the am

the staff. the location. the pool.

the pool was nice but freezing cold

the indoor pool

very clean, staff were friendly and the pool was nice

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

she gave my kids each a bottle of water to take to school with them as well as a snack

the breakfast was great plus the gym and swimming pool were excellent.

gym and pool at your disposal

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

kitchen was awesome

as clean with kitchen appliances ie stove was attrociuos, oven evenworst

pool was way too cold

also the kitchen floor felt sticky when walked on

the pool is heated but it was freezing my kids didn't even wanna get in it

cleanliness, friendly staff, large rooms, continental breakfast. check in was fast and easy.

breakfast was great the kids enjoyed

2 adults and 3 kids

traveling with an college sports team and we had a lot of needs -- late check out, luggage storage, getting rooms together, lost card keys, team meals at odd hours,

we also booked the saunas at the spa

breakfast and all meals were spectacular

the sand bar food was mediocre.

cozy facilities like library bar and other rooms

spa and rose tavern

staff and helpful shuttle service to university of rochester athletic facilities - gym

no one took out our garbage during our 4 day stay , no exercise mats in gym

night receptionist signed me up for shuttle at 0645 am

rachel and sydney at the bar were great

we didn't use the pool or gym so i can't comment on

big rooms, nice pool, clean and good looking spot. the bed was comfortable too.

paid for a lake view, but it was more like a parking lot, pool, and tent view

great location. nice bar and restaurant. walk to many bars.

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!

pool and hot tub clean and very heated

liked the pool and jacuzzi, there is a nice patio behind the pool

the hot tub wasn't working, and the pool was cold.

breakfast is decent as well

breakfast staff was amazing

cookies available, wonderful breakfast courteous

other than not real breakfast. was a good stay

since our previous stay, the addition of your breakfast offering is greatly appreciated.

what breakfast!!!

wuld be nice if they offered oat milk at the breakfast spread

very good plenty enough for a breakfast. waffles and juice with coffee and yogurt

i was driving a uhaul truck and the parking was very easy

we didn’t have time to use the pool but it looked very nice

the breakfast room was the largest and most comfortable that we had ever been in

breakfast was good. omelet was not hot enough.

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

close to the airport and expressway. no pet fee for my cat.

laundry facilities on site

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

one laundry lady she good help

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

the pool area was a little congested and has a strong smell

i wanted the rooftop pool like the online site said

at the check in counter, awesome and so welcoming, christian and alika at the terrace bar

the next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls

no breakfast, but a starbucks is conveniently located on the ground floor

it was due to covid, it was still disappointing that there was no restaurant or bar open

pool was closed

the bar with live music was awesome

great staff - very friendly and helpful. pool and gym facilities outstanding.

great staff - very friendly and helpful. pool and gym facilities outstanding.

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

a sign saying which door to use would've also been nice, as we tried the door closest to the parking lot first before realizing the door was to the left up the stairs

is open to the loft which is open to the main room, which was fine for our family (2 adults / 2 kids), but you definitely need to be comfortable with your roommates in this space

the openness of the room and cleanliness was excellent! the full kitchen was awesome!!

there was a glitch with room service and our order was not received/delivered

full kitchen, comfortable couches & bed

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

think you should have a bit larger pool, considering you market to families

breakfast could have few more items.

good tv. good sofa. good amount of towels. good kitchen and supplies

were big beds were comfy the pool was just the right temperature and breakfast was

indoor poolud83dudc4d

breakfast was great and it was quite and my kids enjoyed playing with other families at the

pool was crowded with kids

breakfast was also excellent, loved the little egg dishes

breakfast was perfect and i enjoyed it very much

everything. especially the pool/hot tub. and the basketball court

no pool

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

are like a studio , loved the kitchen in room and the sofa bed

breakfast was good but closing it by 9am was a shame as we had to rush for breakfast before it

we needed anything nor make sure we had clean towels the manager making excuses the rates for the pet fee weren't what they said it

hidden pet fee

we had our bod with us and having no pet fee was a huge plus

they serve an actual hot breakfast; and every staff member genuinely enjoys their job and will trip over themselves to make

the pool, the breakfast and the room.

be nice to have tv in laundry room

had larger vehicle parking at rear of property. multiple machines in laundry room.

i asked if i could have an extra blanket and was told no it's laundry day

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

cleaning staff very helpful and polite. the laundry room was very nice.