staff, comfy stay, great parking and also dog friendly

no explanation, there was a little fridge pretending to be a mini bar again unplugged

big, free parking

bar open till late hours

location and a big parking lot

size room, comfy beds, great shower, small gym available

ow and unsecured); the key card for the room often didn't work.

it does not have a gym

very good wifi in room

the wifi connection was intermittent and bad. the door to our room was very difficult to open

disappointed the spa pool was not available

only issue we ran into was that the bar staff at the restaurant downstairs weren't very nice to us when we came to ask them for ice and

roof top spa and sunbathing area really nice

unfortunately the rooftop spa pool was closed during our stay ud83dude25

bar and whirl pool were closed

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

the cleanest the decor and the breakfast

large room, tv, nice breakfast, non-stop reception, clean

comfortable room, small terrace, excellent breakfast, close to the centre

the breakfast was great, with lots of selection

clean.heating facillity at bath room. gym next door.

expensive. the gym was closed.

gym a little limited.

great gym on the premises too

great views and location. kids loved the free sweets! clean rooms and good facilities.

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

breakfast was good, staff very helpful and friendly

breakfast was lovely

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

there are only three sun beds by the plunge pool, and the pool itself is on the smaller side

good bar and restaurant with a terrace

nice bar area

the hotel also benefits from the bar 'pepe', 2 minutes walk

closing time of the bar (11.00pm)

evening meal in the restaurant was very good along with bar services too

awesome swimming pool with proper depth, lot's of sun beds on two levels

nice pool area and helpful staff with many tips

nice staff, the size of the room, pool area,...

it was clean and fresh the pool area was beautiful

loved the pool

the view from the rooftop pool and bar is incredible

the only negative for us was the room service lasagne my husband ordered, it was appalling, cold in the middle but it didn t spoil

exceptional, staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

extensive views from the rooftop terrace. great spa facilities.

was no bar at the hotel but there are plenty just around the corner

loved the location of the hotel and the breakfast was great

room fully serviced with mini bar and tea/coffee making facilities

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

the location, parking accommodations it actually had a fitness room although small and to warm.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi was very poor

location, staff, breakfast, wifi

location bed staff wifi

free wifi

pool didn’t work, restaurant have poor menu and quality not so good

it was a pity to pay extra for the pool and spa.

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

we stayed for one night with our dog and didnt have to pay the pet fee

location, cleanliness, hot shower, balcony, wifi, warm

strong wifi

nuary)room

wifi is not too good dometimes

ordered room service which didn't come

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

but room service made up for it

hotel staff we encountered were very polite and courteous and very professional especially the bar staff

the room service food wasn't great

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

go to the bar op down the road across from the michelin place, great

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

allowed early check in. room was basic but ok.

friendly and efficient staff, free breakfast, quiet location, clean, comfortable room, free parking

reliable wifi connection

car parking on site bus service runs every few minutes to city centre which really is a no go area for

parking on site

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and shower bracket didn't work properly

excellent kitchen and laundry facilities

very beautiful and friendly hotel free parking tasty breakfast

ee sparkling wine), soap & shampoo with nice smell, good breakfast

nice extra with the free bar of champagne and popcorn

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

such friendly and kids friendly staff!!

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

is only minutes from san sebastian and france, good for adults or kids

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

good location with parking and ev charging

the ev chargers are a big plus for me