the wifi kept dropping even when i reported it was not fixed

size room, comfy beds, great shower, small gym available

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

was further out of the town than i expected the bar wasn't always open and not a great arrange of

ev charging very reasonable and great

pool didn’t work, restaurant have poor menu and quality not so good

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

the outside pool is not heated

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

just a 15min taxi drive to the vibrant atmosphere of the city, very nice staff, a great swimming pool and the food was amazing

loved the pool

great gym and pool facilities

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

they have a nice gym

we asked for a late check out and it was possible to stay one hour extra free of charge

good bar and food.

amazing hotel and fantastic value for money, bar and tapas menu amazing

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

gym a little limited.

i enjoyed the gym

nice bar area

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

location away from touristy congestion, friendly staff and good parking garage with ev charger

great bar for drinks and food

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

location and a big parking lot

good location, with parking

bar open till late hours

no explanation, there was a little fridge pretending to be a mini bar again unplugged

very spacious room in a quiet area ! plenty of free parking and modern facilities

excellent kitchen and laundry facilities

the tiny rooftop pool (spa pool)

a little complaint is the bar

great it had a gym and hot tub

) -gym on the first floor was incognito (sign on the door referred to a meeting room) - wonderful

bar and whirl pool were closed

breakfast was lovely

no pool access and nothing to warn us. we wouldn’t have booked if we knew wasn’t open

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

there are only three sun beds by the plunge pool, and the pool itself is on the smaller side

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well, have had better the 150 euro supplement for the dog is

were very clean, nice big showers, and good wifi

wifi was terrible in my room

the breakfast is great

breakfast was fine

excellent breakfast, comfy bed, easy to walk everywhere from here

we came at night and there was no problem to park a car in their secure parking lot

easy parking was a great bonus

the snack bar provided good menu of light meals

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

nice pool area on rooftop

the pool was closed in march), but still made use of the rooftop terrace

if i really had to point out something that can be improved, i would mention the dumbbells in the gym, because they stop at 10kg, and that s the weight where my dumbbells exercises begin

extensive views from the rooftop terrace. great spa facilities.

location, staff, breakfast, wifi

wifi didn't work with iphone

delighted there was a good car park. we were facilitated with an early check in.

location bed staff wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

a bonus too, there was a small fitness room we used daily

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

was no bar at the hotel but there are plenty just around the corner

only thing we didn't like was the breakfast. the food wasn't very good.

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

we stayed for one night with our dog and didnt have to pay the pet fee

strong wifi

location, cleanliness, hot shower, balcony, wifi, warm

wifi is not too good dometimes

wifi,, was a pain

no room service or spa

but room service made up for it

tables at which we were about to sit in the bar and just outside the bar, before dinner, were not clean

limited vegetarian options in hotel restaurants and room service

room service for a cup of coffee seems extortionate

go to the bar op down the road across from the michelin place, great

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

no bar or restaurant but a short walk to a great little taverna

allowed early check in. room was basic but ok.

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

wifi not great in bedrooms

parking on the property allowed us to travel to different local places and even to get to old town

the hosts were wonderful and very helpful close to city centre and parking available on site

friendly and efficient staff, free breakfast, quiet location, clean, comfortable room, free parking

surprisingly comfortable king-size bed, room service, decent breakfast and free parking