nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

it was a good location and easy parking.

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

wifi in room was unstable/ non existent

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

to the airport, bar downstairs, and you can also order food

private parking, easy access to the autovia, friendly reception.

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

great swimming pool overall excellent value for money

the pool is eco-freindly using salt not chlorine

nice garden and pool

pool was fabulous

clean and a good set of weights at the gym

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

spa, area was an additional cost however this also means you have the spa area all to yourself

tra paid) and gym included

loved this hotel it was spacious it has activities for family and young kids it was one of the best hotels we have stayed at

good breakfast

value for money and the kids loved the small pool after a day’s site seeing

the salted pool was awesome for a hot day

staff were very friendly and helpful. the pool was great for the children

place is a short walk from the town and nevada shopping centre the bar is open till ten staff friendly

min walking) and old town

the train station

room service was excellent

great breakfast, great gym, great spa and massage facilities.

location, rooms, staff, bar staff, clean, decor

also antonio in roof bar was great

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

laundry across from hotel

rooftop bar is really really nice too

people working there are very nice and the rooftop bar is a nice addition

pool has no bar or food service

bar and restaurant staff especially felix and marona were very attentive and friendly

staff at hotel bar were rude on first contact, however later with different staff it was fine

nice pool not too busy

group of school kids left to run around making a noise. not good for guests

room could have been nicer

room service touches

for sightseeing and walking around the city, food in the restaurant

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

no outdoor pool

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

the complimentary laundry service was a thoughtful and convenient addition

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

appreciated the laundry facility- so able to wash my travel clothes

are completely no wifi signals in my room at all which is very disappointed

the bar staff are very friendly and so are the reception staff who do everything they can to help us

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

room service

room service was prompt

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

great breakfast on site - everything you could possibly want

lots of restaurants and bars in close proximity

choice of room service was poor

central location, valet parking, lovely bar and restaurant, very comfortable beds, really helpful

they give us early check in

we loved the spa and the fact kids were also allowed in, brilliant touch

it was not clear that the use of the spa was chargeable and the wifi was very poor.

in explaining the staff over call, and after paying so much i still had to pay extra for room service

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing in the spa

pity that spa and gym room were closed almost half of our stay, we weren't able to test it.

i have not manage to use coffee maker but the coffee in bar was likely much much better.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar closed early so we used local bars

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

has in the room nespresso, and a mini bar (so you have a little fridge)