easy and late check in and the parking inside.

i never had an issue finding parking on the property

not enough parking

parking ok

the pool and hot tub were great

facility, used laundry room and hot tubs

only complaint is our room didn’t have a microwave and the shower floor was slippery for the kids

didn't have a microwave not enough coffee, but they did bring me some resort fee for wifi and gym, give me a break

no complimentary breakfast. no full kitchen rooms.

good breakfast in lobby restaurant

tried calling restaurant for room service a couple of different times and never got through.

no room service. phone in room didnt work.

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three straight days and the hallway started to smell

floor so that you don't need to turn on a lamp to find your way in the dark, a comfy robe, and breakfast

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $60 valet fee which seems to be typical for this neighborhood)

the breakfast was great, and the room was very clean

breakfast times and location ect

great bar in the hotel

the breakfast was decent and check out is a 12pm

spacious room and all kitchen needs

the kitchen was such a phenomenal bonus and the complimentary breakfast was very nice as well

good size room with kitchen facilities, good breakfast.

from the seating area to the kitchen

not have the breakfast; there was no restaurant in the facility

fitness center was terribly small with just three machines

paid for early check in and they had the room ready. breakfast was decent.

the kitchen in our room was poorly stocked

decent breakfast included

breakfast

free laundry service

wanted to use the pool, and the hours were great, so when i went to use it nice and early saturday morning, as i went

everything. also, thank you for accommodating the late check out time request.

ideal location close to old town. comfy beds, good room service.

beds were very comfortable, i also liked the pool.

breakfast was great and warm. many options of food, drink,

near transit, hot breakfast, comfortable bed.

oh and the gym is small but nice

their breakfast!

gym…clean room….quiet…friendly staff…

wifi login was very difficult and took many tries

it was difficult to get in the wifi

kids liked kid check in

small gym

expect room service to be delivered in a brown bag in disposable containers, but in hindsight, not so

ordered room service one night because there was no other food available

hotel space accommodated visiting with family at the pool, in the lobby, in the restaurant the staff couldn t have been more professional or

food at the limewood restaurant and room service are unfortunately fair at best

too many kids in pool

room service with a view!

this is not a negative toward the graduate, but i will look forward to when the bar & restaurant are once again open

there is a cute little gym area and i liked the offerings at the attached cafe

the bar was not open, could not get a mimosa

tiny gym

the location, decor, the bar attached, the room was comfortable

it very cool area to have fun in eat good food at evansjones bbq and sports bar you can ride the ferry over to san francisco from jack london square is this a cool beautiful

breakfast was continental and the rooms were big

breakfast was ok ,would of like to see more pastries ,hot food like eggs,pancakes,and sausage, as

at breakfast attendee had a little attitude but i didn't let it bother me

fun bar directly across the street

nothing really, maybe a better breakfast selection than just the usual continental style.

the breakfast is just a quick grab-and-go that was mostly for convenience

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

also a small but nice gym with great views

breakfast

heated pool

i have done plumbing work in swimming pool equipment rooms with nowhere near

i came all the way from fresno by train and ended up being early so we had no place to settle in

the swimming pool was almost empty and full of debris

early check in

i liked the gym too

there is an espresso bar in lobby which was nice not having to hunt up my morning caffeine

great motel and the bar inside the motel had the best drinks

they need to provide a non dairy creamer/milk with coffee at breakfast.

were given early check in after a very long delayed flight from hawaii

every one from check in to room service to restaurant/lounge to cleaning staff all made special efforts to insure our stay was

great room service menu

i wish there was a jazzuci/spa available on site.

when i asked what were those fees the answer was : urban fee is for the amenities: 'free' wifi ,' free' gym, 'free&

amazing viby restaurant and bar downstairs too

snow needs to run more often - the kids never got to see it because we were always out when it went off -

in the evening, we walked around with our kids to explore the area; the ferry building, street vendors and just ppl watching

i wish there had been room service available

the area of hotel was clean and we felt safe with our kids

location. beautiful hotel. free wifi.

the gym actually has fruits, something i did not expect

staff have always been great with early check in and providing a room with a view

accomadated us for 2 beds, high floor and late check out

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

the gym was good and their complimentary coffee was too

pets stay free

had everything we needed, value was good for the booking, and no pet fee was an amazing bonus

was amazing especially no pet fees

let me check in early even though i was there way before check in time, and waived the early check in fee

wifi was a little bad. disconnected quite frequently.

restaurant very small and wait time for breakfast was too long so we ate elsewhere.

my advice: do not have breakfast downstairs

late check out

the breakfast food could have been better...but it was ok.

above and beyond for kids. they created our son with a stuffed animal upon arrival.

was no microwave in the room so the kids couldn't warm up their food in the room

can't think of anything i didn't like, except that it lacks a guest laundry room.

if they can improve their temperature control and avoid allowing gym usage at late night will be great plus

good location. it's a modern smart hotel with comfortable rooms. late check out was offered.

large gym

being so friendly, welcoming, and helpful, to the beautiful, clean, lovely rooms, the great gym facilities, and then central location in the financial district along the california cable car

romantic location and easy to wind down for the night at the bar which was perfectly mellow for me and my husband

i have a picky eater and he refused to let her order from the kids menu because she is 15

wanted food, room service

they gave my kids activity bags which they enjoyed and came in very handy

early check in covid safe

wish there were a more comprehensive gym set-up

pool and workout gym is awesome

that there’s no spa services

lunch in the bar was very good

i also used the room service and laundry services and both overdelivered

the room service and restaurant meals are also very good and moderately priced

accommodations were excellent - a corner room/suite was very comfortable room service meals were excellent and delivered quickly excellent location via the moscone

they have a bar and restaurant at the hotel as well

location superb gym super clean great room with amazing entertainment program free of

one of the best hotel gyms i have seen

the spa was closed until end of the year

i look forward to when the spa will be accessible for guests to enjoy

food was wonderful best spa experience ever :)

no room service, very loud noise and no bespoke orders during the breakfast

location and cleanliness modern. price and no pet fee were huge great deal.

comfortable beds, and hotel offers complimentary continental breakfast and happy hour

would have like a protein at breakfast.

the little extras-the grab and go breakfast, the refillable water bottle, that they have a gym in sf, the voucher for a snack from their convenience section, the wine hour, the fortune

fee of $25 a day which was ridiculous and you could choose not to use facilities like wifi and gym and you only got 2 small bottles o water in the room on the first day and one $5 voucher for

in was at 4 i got there at 2 and asked for early check in they said would contact me if room became available early we went on with our day

they have a lot play ?reas for kids and marshmallows in the fire?

also there is certainly space in the gym to have a barbell and also there was no sanitising spray or wipes available

good value for money, reusable water bottle upon check in, gym, friendly staff.

would be excellent for families with kids

seasons sf has a very cozy bar with amazing barman, unfortunately i forgot the name, but he is originally from china, it was

very good restaurant and bar. excellent gym facilities. comfortable room.

the pool is located in the health club & under 15s we’re not allowed which was an issue for our kids as booked a hotel with a pool specifically, and this wasn’t

breakfast only oversight mini bar perhaps most expensive i’ve ever encountered

restaurant (breakfast) very expensive.

distinguished historic great bar the front of the house- valet, bellman, room service waiter amazing

would have liked to go to the spa but was not open

a very average bottle of red wine will cost you north of $80 and any time spent in the bar will feel like a violent assault on your bank account

no kids facilities. kids got nothing to do there and breakfast was overpriced

sadly we couldn t move as our kids were in a room next door

really friendly staff modern room nice spacious lobby bar to meet friends in

of noise bleed from rooftop bar and no full length mirror

great mini bar - comfortable bed - rooftop bar - everything you need for a perfect night in

the room was clean, gym available 24/7

check in and late check out it was perfect roof top was beautiful scene from the room was

friendly & helpful & thoughtful staff… will in front desk & jessica in the bar were great

decor, lovely products in the room, good lighting, great bar area and menu

mini bar offerings took up too much space in the room, had to move everything to have a place to unpack

the bar wasnt open hence the happy hour but otherwise everything was great!

do understand that due to covid, the restaurant and bar must stay closed, but those were two ammenities that i was looking forward to experience and i

loved the office space in my room. the gym on the top floor had an amazing view

room service was prompt and food was hot

room view, top floor gym

gym could be bigger and more updated was very crowded at 6:30 am

and room service was bad