small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

really good gym

updated rooms and gym

gym was a little dirty with cups and bottles left everywhere

the breakfast was a nice perk too

we enjoyed the room clean, all the pluses w/ kitchen

very up to date. conviently located, clean, good breakfast included.

staff was friendly and the daily breakfast was wonderful

kitchen area was very convenient

kitchen with a large fridge * location * no extra pet fee * around the clock check in (we checked on around 11pm) * plenty of parking

also i didn't have to pay the pet fee because my dog is a service animal but i don't have the paperwork and instead of giving me

no ice maker, no atm to use laundry facility, no late check out.

and kitchenette

the breakfast only is available until 930 they should extend at least until 1030

i liked the bed, which was comfortable. i liked that there was no pet fee. staff was friendly.

the warm pool

very clean quiet breakfast should be included gym is great

location to airport laundry on site free parking easy to find

convenient, clean, pool, breakfast included

not cleaned the manager come down to the room which was she saw the glass one night stay and the pet fee was waived which i appreciate it but no housekeeper

, i was charged a $75 pet fee

shower curtain in the room sink was clogged couldn't adjust the a/c so it was too cold pet fee was

kitchen, gym and laundry areas

i really love that they have on site laundry and a nice gym to do a quick workout

the room was clean, spacious with comfortable beds and full kitchen

there was laundry and dryer for use 24 hrs, ice machine, a good small kitchen and large enough bathroom

clean good location friendly staff and nice breakfast

excellent breakfast

the self laundry was a nice option to have too

disturbing, could not sleep the first night as my room was in front of housekeeping laundry and the staff keeps talking while working

the staff were so nice, breakfast was amazing, heater worked well.

by the restaurant/kitchen near front desk carpeting needs cleaning and can definitely use some ac

plus there is a tavern with a kitchen onsite and 24 hour coffee and tea

she gave us a bay view room that smelled like smoke & near the hotel laundry area, noisy & smoke male rep was kind & moved us to the 2nd

good pool and gym plus rooms were a really good size

longer pool hours!!!

loved the room with a separate bedroom and a kitchen.

could not use the pool or hot tub-lifts were not working-non-compliant with ada & said they

we didn’t have time to use pool but it looked nice

we didn't had enough time to enjoy the pool and other facilities. a little price, but worth it.

the staff, the pool, the restaurant, and the cleanliness

and the bar signage was funny

pleasant people, very nice and helpful at reception and in the restaurant / bar area

friendly staff great bar burger's

everyday room service and cleaning.

good room service from 24

location. clean. room service is ok.

the pool, breakfast, personal

laundry room available and washer use comes with detergent

the laundry room and exercise room were both fairly priced and had good equipment

little small kitchen with everything you need beds were comfortable

laundry was always full so didn’t get a chance to do my laundry before moving onto next

there is a really nice gym & laundry area

in which i called before i arrived to speak with china who stated there would be no charge for early check in / she lied she said she was consulting with her supervisor as well

bed and pillows, access to netflix/amazon prime on tv, having a kitchen and fridge, spaciousness, having a nice desk area to work, quiet room, nice and warm

was no trash can in the kitchen and i had to ask for one, the coffee pot was missing from the coffee maker, there was only

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to enjoy

booking.com did not communicate that the hotel pool was closed.

the complementary breakfast was very good

the gym space and lack of a bench.

free breakfast

the breakfast was fabulous. your front desk staff was very helpful & knowledgeable.

love how clean this place is and i absolutely love love love how there is an indoor pool to enjoy

water in the pool was cold the room set up was a little tight for 3 people.

kitchen is too small.

breakfast buffet was not prepared for the volume of patrons

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers don't do your room unless you request it before 4 days

like when i first walked in the kitchen area the fact that there was dishes there, the bed and the tv with a little couch there

good breakfast. great room with kitchen & separate bedroom.

room included a kitchenette and beds v comfy

buffet breakfast was very good and staff were excellent (particularly hotel employee on the front desk)

room was set up great, full kitchen and everything

rooms are spacious and it has kitchen, freezer

the pool was amazing, the breakfast was great and the staff were friendly

had an early check in

the area , took kids to lawn on d

room service

staff, room service, room. everything was great!

got early check in and extended check out which worked very well for us

is convenient, offered a discount for valet, efficient check in & out, late check out, delicious breakfast, lots of towels in

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

the noise of the gym above us..

level checkin and checkin location near the one bar in an odd spot

gym equipment is very poor, no bench press, it needs an improvement

the hotel is very beautiful and clean. the pool and the pool bar are awesome

it is very close to the boston tea party museum which is great educational tour for kids

we love having a good gym in a hotel, so we appreciate the omni having lots of equipment options

great location, clean, neat room, lovely bar !

gym and rooftop pool were a true bonus

the decor and that you have the gym, office space/laptops accessible and bar area.

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender

the decor and that you have the gym, office space/laptops accessible and bar area.

bar service great and breakfast excellent

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

we requested early check in and late check out and they cheerfully accommodate us

the pool and workout facility was great

that you have to push the service button to light up a signal outside of the room if you want room service

the pool was open early which was great for kids

great spec hotel with good wifi

breakfast was a nice mix of hot and cold foods as well as a waffle station that was a hit amongst

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

within walking distance as well as a trader joes grocery store if you wanted to cook in your full kitchen

the breakfast buffet was delicious

i missed vegetable options for breakfast.

room location was in front of laundry room - all night long the doors of that room were opening and closing

there is no laundry.

the gym was small

they were able to accommodate an early check in and late check out

thank you to the staff member who helped me figure out where to do laundry nearby

loved the dogs!! the bar downstairs was great too! location great!

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

accommodated our early check in request and staff was very helpful

early check in helpful reception

just that the bar and restaurant next door were not open but still had an amazing stay.

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

i'm looking forward to enjoying the pool and spa at my next visit

the staff were kind and helpful. the pool was nice.

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

ian in the bar was hands down the best bartender i have had in years

loved the amenities. the kids played in the pool and had a lot of fun.

late check out

asked for late check out so we could sleep in and the maid staff were very loud in the hallways and banging

we were early but they found us a room and allowed early check in

loved the amenities. the kids played in the pool and had a lot of fun.

wish there could have been room service after 11:00pm! and i wish i could have stayed longer.

gym was above average but not well maintained

loved the location of this property and the 24hr gym access. the room was spacious and modern.

having a flex off with the guys in the gym

having to look across the street and an extremely brightly lit gym

the best part was that it was dog friendly, and there was no pet fee

no proper laundry service, only service

location, roof top pool, restaurant, floor to ceiling windows, spacious room

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12:30 am

rooftop pool was lovely, as was the gym

reception also didnt talk about the business lounge, gym, etc without asking

the food options at the bar could have been better.

but also the bar was kinda pricey not gonna

gym was well equipped with nice machines, weights, punching bag

sure why this is considered a resort, the only amenity is the bar and the gym

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

good but not remarkable breakfast with excellent staff

breakfast was disappointing

breakfast, but i still prefer the european mix of buffet and a la carte menu

breakfast was pre-fab

wifi limited to three devices restrictive with our travelling party

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

location to parking and t station, not to mention the great great bar and restaurant

when asked for late check out, i had no problem

front desk staff super helpful , provided early check in and great with advice about the area

location comfy beds very clean and we got early check in

of the gym is very odd as literally next to street level glass doors

the rooftop bar is a nice touch with a beautiful view of back bay

clean, smart hotel design, cool pool, solid gym facility, beds extremely comfortable, bathroom well designed, balcony with great city view

room service ok but not like sitting down at table

the hotel bar with the dj was nice

room service is very expensive they add and extra delivery fee on top of 22% service fee and the

room service options were somewhat limited, but the food was great.

used the gym and was impressed with the facilities- though small, it was very clean and well maintained with

it was clean, spacious, and had a great gym!

buffet breakfast would have been good

the pool was huge - great for the kids.

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

the beds were so comfortable and the pool and fitness area was gorgeous.

i immediately clarified with the front desk woman that i had confirmed an early check in the night before

clean, friendly and helpful staff, room service was excellent, lovely view of the

location. cleanliness. accessibility to bar and restaurant.

breakfast was good. lots of choice and well cooked.

hallways seemed to always have bags of trash and laundry in them.

free wifi unless you joined their rewards club, in a hotel that charged $400+ a night is a pretty poor

loved this hotel has two bedrooms with two bathrooms with a full kitchen and continental breakfast

breakfast was very good-many choices

room was very clean, the furnishings were great, and the breakfast was excellent

breakfast was weak

location room and staff all great. nice breakfast selection too.

the pool was awesome and that was the best temp in a hot tub i've felt in a long time

gym was good

room service was fantastic

loved that the bar area was updated

the kids got cold fast and could not really enjoy the pool

the spa was heavenly.

breakfast and range of food was great

two ladies at the breakfast are the best in terms of service and hospitality

the bar was tiny

they made us feel so special (especially the kids) with extra amenities and treatment

the view!!! the bar 10 had excellent food

i did not sign up to stay in a covid infested cesspool full of college kids

kids were running around, things are going slow, everything was a mess

for late check out went well

rally liked the spa and the gym

boston common, a beautiful park, was just around the corner and the cheers bar very close

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud and boisterous

the staff was friendly and welcoming, room service came early, starbucks is in the

comfortable, close to t station, full of facilities including gym

kids are easily able to select their favorite channels and parents will get charges at the checkout

worth the upgrade, especially as the oak bar was so crowded on saturday night

location breakfast bar

great location, old world charm, impressive lobby. good gym.

thermostat worked well, room service friendly and efficient, facilities up to par

bar and restaurant was

room, swimming pool for kids staff and valet were great

from the service when we checked in to when we had dinner and breakfast was phenomenal

away from the 6th floor because that is the floor used to access gym

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub

were travelling with young kids

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

the room service is excellent

had difficulties during check in

the bar was most of the time closed and there was no foodservice at our arrival available

great hotel. looking forward to the return of the mini bar when checking in at midnight.

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

see above re breakfast. room service was good generally.

they accommodated an early check in--thank you

the bar and restaurant provided great food and very pleasant service

fitness center ok

to detail: serving the room service coffee

swimming pool, room

staff was so friendly and great with my kids

they added a bidet for us and always very quick with room service

also enjoyed the bar area

spa was busy with outside guests which didn’t give me the time to have massage sections

the spa was incredible!

the gym is super.

the spa facility and staff were terrific.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

waited at the bar downstairs for about 10 minutes, completely ignored even though there were less than 10

early check in was available which is rare at any hotel

location, staff very helpful from front desk to concierge to bar and restaurant staff - could not do enough for you

the spa and pool facilities were fantastic!

the gym and pool area are fantastic, lovely views of harbour

option, room was not ready for us as a family when checkin in late in the evening with tired kids

staff accommodated my request for an early check in and two beds

the kids loved the snacks in the room

extended the stay. was a perfect week. top hotel. gym as well. clean and comfy.

wish breakfast room service was available. nearby parking was very expensive.

beautifully decorated for the festive season and the bar area was inviting, with a real vibe about it

go see the bar it beautiful

room service was fast

wonderful pool and high speed wifi

wifi is poor on 9th floor

room service was good, but was

an early check in

ordered creme brulee from room service

room service doesn t answer the phone 50% of the time

they doted on my kids and absolutely made our trip