other items from kitchen were wonderful

small partial kitchen with plates etc

no music the two nights i was there but a lot of noise coming from the bar and kitchen

kitchen was well equipped. balcony was nice. convenient to the store and restaurants.

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

the bar closes very early

restaurant and bar great

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

great location, easy parking, great wine hour and breakfast

breakfast was really nice

eakfast was also great

for off-street parking but the spots were really tight to maneuver into

parking lot was very small and tight.

excellent accommodation, clean and spacious beautifully maintained pool area great breakfasts

pool was cool

and spa were great

if you have kids and are going on vacation to san francisco stay here- you can ride the ferry from across the

the laundry

woods and close to san francisco, free tea and hot chocolate, a seating area by the fire, the pool area was lovely too

facilities, excellent gym, pool and a filling breakfast with many options

the breakfast was fantastic

we were up fairly early in the mornings but even so, 7:30 am is a little too early to hear kids running through the halls and yelling conversations

everything was great. the pool was wonderful. the hot tub was wonderful. the staff was perfect

great place to stay with the kids and family. beautiful place!

small gym exercise area

and they even had gluten free cereal and soy milk for breakfast

has outdoor activities for kids and adults. there is shops and restaurants across the street.

loved the pool and hot tub

the amenities are plentiful: excellent breakfast offerings, wine and cheese in the evening, bottled water, bikes, and more

breakfast was perfect and so was the rooftop lounge

beautiful location nightly wine and cheese, breakfast and all day coffee and tea

lots of extras include, wine & cheese, freshly baked cookies and breakfast

from the moment genevieve greeted us through breakfast before departure, the hotel and staff were amazing

the bar was a bit dead

,rooftop bar was great

rooftop bar was good, but could use better sun shades

loved the coffee in the morning and the spacious on site gym is the nicest hotel gym i have ever seen/used

was the gym

pool for the kids

no free coffee, no free breakfast

great location. very friendly and helpful staff. terrific coffee & breakfast spot

with dogs in a separate part of the hotel away from the other guests, not in the rooms facing the pool, and emphasize the need to keep them quiet

across the street were many better options for breakfast.

the bar was closed. the main reason i stayed there. it's were my mom met my stepfather.

really appreciated the well priced laundry facilities

accomodating with early check in as able, informative about surroundings and transportation options, and friendly

on-site laundry and vending machines

the room was spacious and the property has a restaurant and bar on site!

downside is that there isn't enough parking if the hotel is full

appreciate the guests laundry that is working

was clean, check in was a 2 minute process, and i had plenty of room to park my truck

the parking lot was very well lit

they did an early check in for me and that was much appreciated

staff very nice. room service and great breakfast.

kids loved the pool and gym

i wish i had time to go to the hotel' gym

no breakfast and room service food was bad

we had to use laundry services and found the room and equipment to be clean

very convenient, nice kitchen

i’ll give you more example your front desk person doings laundry while answering the phone while checking you in and getting a phone call for repair

snotty laundry maid at the front desk would not let us check in 20 min early

i did not like the fact that the hotel studio did not have the basic kitchen items already in the cabinets

nice, clean place. good parking, nice staff, laundry room was clean and affordable

and with the shower it was like going to a cheap gym

the spa isn’t a spa.

service! early check in and room upgrade with surprise champagne bottle!!

rooms are big and clean and updated nicely for a relaxing spa like atmosphere.

spa being renovated so not available

breakfast was excellent

breakfast was fantastic

spa treatments were expensive

complimentary shuttle into the city was unexpectedly a personal taxi service for both myself and my wife

both dinner and breakfast were room temperature

you can ride bikes but nobody has a rental to pull kids behind you.....

great location, the pool is heated. staff is friendly and the restaurant and bar is perfect.

and my kids loved the heated pool

she then lied and said they needed two beds because they had kids

uncomfortable bed, loud adults walking through the halls all hours of the nights, kids stomping on the floor above our room

room service on time and lovely

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that was great

breakfast in bed

and the breakfast was delicious

overlooking the water, fireplace in the room, bikes and helmets available to use, complimentary breakfast delivered to room with healthy options and gluten free bread available, location couldn't

pool and quiet lounge area behind reception were great additions to help kick off our stay with

love the protocols and i enjoy after months a clean swimming pool

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

it was clean convenient and nice staff. the beds are comfy and the pool was sparkling.

nice room, great location, bar and starbucks downstairs. staff was very friendly.

the pool and hot tub are well maintained and very nice

we arrived early to attend a wedding and they were able to provide early check in so we could relax a bit

offered me a refund for checking out early due to pool and laundry being out of order when i stayed

the pool & hot tub was great and not very busy when we were there restaurant (ricky's) offers good food

offered me a refund for checking out early due to pool and laundry being out of order when i stayed

wish breakfast went longer in the morning

service was good and staff very friendly included breakfast would definitely highly recommend and would stay there

the breakfast was good and the staff were really friendly and helpful

their breakfast was great, everything was there for you to take up to your room

the breakfast was good, room was clean

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

new, clean, spacious room and kitchen, good breakfast

clean, roomy, love the shower and the kitchen area.

we sunbathed by the pool

love the room, came with like the whole kitchen. omgosh i can cook there.

we definitely would have taken advantage of a terrific gym at the next door jcc if we were staying longer

the bar next door (affiliated with the hotel) is a hit

the hotel would benefit from a restaurant rather than a cocktail bar that serves a limited range of snacks

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

hotel sells day-passes to the community center across the street, and you will have access to the gym, yoga, spinning classes

friendly front desk staff. easy check in. reasonable pet fee.

is a nice hotel with a heated pool, jacuzzi, balcony, free breakfast, large rooms, microwave, refrigerator, and at an affordable

pool and hot tub

the building outside is a little out dated but over all it was fine and the kids enjoyed the pool

way to get into the pool you had to get a separate key and leave your id

parking/no pet fee and are allowed

parking is extremely expensive

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi and tv

was a terrible vibration in our kids bedroom

hotel/residence was stunning, the suite we stayed in was massive with kitchen, living room, 2 bedrooms

having an apartment with a kitchen and a common area was great for our group

huge room and quiet great spa bath and bathroom. lovely bed. great space.

solid gym with lots of weights

gym is small but open 24/7 and has almost everything you need

only order room service between certain times so this was a little restricting but nothing major

we thoroughly enjoyed the hotel restaurant and bar the blue mermaid

it did not have room service.

we it to check in at 10:00am, and got a late check out also

wifi was so bad that i had to use my hotspot, and the chrome cast didn't work

ease of checking in and out...ease to have late check out, location great

the hotel is beautiful l, nice pool and the location.

bar area too noisy

hotel room service was good and they were friendly

a pity it didnt have any bathtub for the kids to play, and the water took rather long to be drained

top notch gym

have to pay for parking.. not a lot of food options at the bar for families/kids.

the kids loved the games room and the funky outdoor area

get rid of the old, scratchy towels. made me feel like i was at a gym. easy fix!

i really liked the theme. the gym was very nice. i loved the atmosphere.

there’s a gym also included but i’m here one night i don’t want a gym - they could charge as you use

gym was advertised as 'amazing' on booking