and my kids loved the heated pool

the pool/jacuzzi was small but clean and great for kids to play at the end of the day

leaf blowers in the parking garage sounds like a jet plane taking off.

lack of parking

loved the free movies the kids could rent and the very nice front desk staff even made

to order breakfast, beds where so comfortable, views were spectacular, staff was very

breakfast in bed meant being able to get a little something in before going to explore areas

complimentary breakfast, coffee, water and bikes

room service on time and lovely

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that was great

rooms are big and clean and updated nicely for a relaxing spa like atmosphere.

the spa was closed because of renovations, not noted on their website, the gym was only partially open and the sauna was

amazing views and setup of the suite. we booked a king bed suite, which also included a kitchen.

spa closed earlier than advertised and i could not use it

nice room with balcony- hotel with gym and right at the harbour. nice italian restaurant

d open at this time, huge plus)

hot tub was broken and this was very disappointing in gym hot tubs weren t hot enough

we put our names on a waiting list and we were called to buy another massage but not offered a spa visit

the spa was beyond my expectations

breakfast and coffee was average.

loved the daily breakfast

great breakfast!

from the moment genevieve greeted us through breakfast before departure, the hotel and staff were amazing

nice deck and patio overlooking a small lake. wine social every evening. ev charger.

they were even kind enough to allow us a late check out

unfortunately, the weather prevented us from using it and the pool facilities

great if you have dogs or kids

great location, good selection at breakfast, nice small gym.

breakfast as always in holiday inn express cool with kids

security of exterior door before getting to the rooms, plenty of free parking, nice hot breakfast: pancakes, diff breads to toast, sausage, eggs, tots & cold choices: cereal, yogurt,

they have a great breakfast

huge complimentary breakfast

small gym exercise area

the room had a private little patio that you could walk out on and to the pool

like lounge around the fire pits, play basketball, shuffleboard, and ping pong, swim, or use the gym

pool is a tad loud but that didn’t bother me at all it was refreshing to hear the kids laughing

gym left much, much to be desired and the running machine very dangerous, it should be removed from

i like that it had things for my kids to do in the play area. pool and hot tub were nice!

large suite. comfortable. great spa tub. quiet. welcoming staff. good location.

they have a laundry room and they give

good laundry facilities.

gym is not good - only has 3 treadmills

the kitchen utensils were not complete. were always out of quarters for the laundry facility

the rooms were clean and well kept, and the suite we were given had a partial kitchen with a refrigerator and working stove

staff at front desk is very over worked they have to go to back and do dishes and laundry as well as front desk

the continental breakfast was the best i ever had

breakfast was really nice

the breakfast was more than adequate and generous and the on-site parking was also extremely appreciated

loved this property for the staff, great comfy rooms and an awesome breakfast

snack bar closes during the day !

the location of the room was not only near an entrance but that we could sit outside and see the pool and courtyard

location, staff...excellent service, clean, comfortable room, nice lobby bar area.

pool for the kids

the room was clean and comfortable and my kids loved the pool.

the bed was comfortable, nicely prepared, the kids loved it

R,[

the restaurant and bar also very

there are board games at the lobby lounge that kids can play with

no spa services resort fee

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi and tv

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi and tv

included would have been more convenient as the we were staying with kids especially given the weather conditions it was difficult looking for breakfast

friendly and effective staff from the front desk to valet parking and door bell

apartment with lovely big rooms and bathrooms and a well set up kitchen

also there is certainly space in the gym to have a barbell and also there was no sanitising spray or wipes available

they have a lot play ?reas for kids and marshmallows in the fire?

would be excellent for families with kids

the kids loved the games room and the funky outdoor area

there’s a gym also included but i’m here one night i don’t want a gym - they could charge as you use

the outdoor pool and spa were an added bonus

great location. year round pool.

nice to have a swim in the pool and hot tub after a long day sightseeing

fantastic location, huge room! warm, clean, great wifi! best place to stay in san fran

pool needs to be cleaned better

street was noisy, but we liked the two twin beds for the kids

also had a double bed and two singles in the second room which our older kids could stay comfortable in

kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place

hospitality from all the staff, good coffee and breakfast, nice property with gorgeous flowers in boxes and planters, parking, and especially loved

their breakfast was great, everything was there for you to take up to your room

the breakfast was good, room was clean

very clean rooms. beds are nice. breakfast is good. staff is really nice.

breakfast was very good and the staff was very cordial, friendly and helpful. thanks again

parking/no pet fee and are allowed

appreciate the guests laundry that is working

need a quater machine for laundry

the wifi has to work, it doesn't.

was clean, check in was a 2 minute process, and i had plenty of room to park my truck

i enjoyed the free wifi

it may be a good idea to offer small plates/sandwiches, munchies at the bar next door

the lobby and hotel is very scruffy. the staff at the hotel bar were rude and had a bad attitude

hotel sells day-passes to the community center across the street, and you will have access to the gym, yoga, spinning classes

the bar next door (affiliated with the hotel) is a hit

no gym, and you could hear every noise in the place

out-dated decor - tooth-brush/ slippers/ other amenities are only provided upon request - the gym is not free to use

from at the bar to hotel employee who drove us to the airport

loved having a robe to wear and the efficiency of the room service

it had such a beautiful holiday spirit, beautifully done up in christmas decor, lots of cute kids who were there for some sort of kid event, and we just had a delightful time

adam served water down martinis in the bar for 19

spa is awsome

great staff and the bar was excellent!

the staff was great, especially the bellman and room service staff

the spa is amazing!

room service finishes at 11pm. shower is built a bit strange,

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

the bar closes very early

restaurant and bar great

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

the internet. the early check in.

staff was kind and gave us early check in

great location, great gym, great price for nob hill

location views from the rooms good gym flexible breakfast arrangement

wonderful location, great gym and they had private parking.

the only thing we didn’t like was we came early and they charge 50$ for early check in

my kids were getting

no pet fee was another great amenity

a huge plus was that we weren t charged and pet fee

desk, door man, room service, maid service all excellent

p of the mark)

valet, check-in, and room service was excellent

pets stay free

was amazing especially no pet fees

had everything we needed, value was good for the booking, and no pet fee was an amazing bonus

wifi was awesome

ifi, delivery apps, smart tv to connect you re phone, 24/7 free coffee and water and the

breakfast was great

breakfast options were on the sweet side, but we could order eggs any style or omelette

the breakfast may have been a little weak but that is me being a little picky it was

(we are not big breakfast fans

some residents complained about the lack of breakfast, but for me it was perfect

wasn't very helpful, i requested for early check in one month in advance and than on the day of the arrival

the workout gym was awesome

location staff room design amenities gym

staff have always been great with early check in and providing a room with a view

the gym actually has fruits, something i did not expect