water/ice refill station on my floor instead of other hotels where i’m traveling to their gym to replenish myself

patio off the bar was a great place to relax

great bar and service

though i travelled solo, found many families with small kids, very family friendly hotel

not seeing any kids in the lobby but perhaps summer it’ll be more family oriented

nice room love the kitchen

out of order dryers in laundry room

breakfast excellent super clean

i didn't eat breakfast there but the breakfast that they did provide was very good or like snacks and coffee

breakfast included and a laundry room

great breakfast - including plant milk

great gym and loved that it was environmentally-conscious (suites had refillable toiletries and recycling

breakfast.... can possibly have bacon.

breakfast could have been a little better

breakfast time, we always needed to ask for food from the kitchen as there might be a few or none left

no information in the room if you could order room service

i appreciated the kitchen and living room areas

the guys that make the eggs on request are charming and the kitchen staff are kind

paying for parking and wifi was ridiculous

perks like the free welcome drinks

and my new wife came in late after our wedding and were hoping for room service but it had closed early

bed was super comfortable, and the room service

i liked the gym. it was clean and it had plenty of equipment.

did not like that they took away valet parking and room service

kids loved the large pool

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

style; location; restaurant and bar are beautiful and spacious; food and drinks quality

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on the 5th floor with a view of the statue of liberty

nobody told me a would pay $75 as per fee. come on! three nights and $75 as pet fee???

i loved the early check in and late check out

moustaf was on point kudos to him. excellent service. breakfast person was very nice

the room service is quite expensive but okay food

excellent breakfast and kind, helpful staff

i was touched when i was looking for a coffee while the bar was not working, they made me coffee “not officially” in the kitchen and didn’t charge me

great food options available too plus laundry, wifi, luggage hold and a small store by the reception for food and necessities

menu was small food was great hot and fresh gym was nice

there is even a laundry room where we could do our laundry

area, pretty quite at night comparing to other manhattan areas, friendly staff, amazing view, room service every day

saw pictures of a hotel gym on the ihg website but could not find where it is

obvious sign)

the woman even seemed to have order room service

i also love that there is a great bar to have a night cap

room service was a little slow at times

the gym is perfect and we had a lovely stay

the view from the 12th floor was amazing and the bar at the bottom floor was so cute and fun.

great views and location. decent little gym

the hotel provided with a fitness and a bar with outside seating with a stunning view to the wtc

airpods were stolen at the gym (not sure if it was a staff) - really not happy about that

gym/heated pool and hot-tub which i didn't take advantage of but will next time

pretty decent gym,

brilliant location next to path station into nyc, kids loved the pool

coffee replenished every day and water available at the lobby,

i did not like that it was 8 pm and the other guest had their kids playing in the hall

the pet fee was also super reasonable ($50 for pet) and our hotel room was really nice and very clean

the restock after the room service.

was not the best in terms of explaining amenities and providing price of breakfast, laundry, etc

hotel was stylish inside and out, the staff were pleasant and helpful, especially josh in the bar for great recommendations for restaurants and bars nearby

room service

also the bartenders are a bit sketchy…but the drinks were good and the bar area is nice

the staff was super friendly, allowed us to check in at 10am for an early check in and all were so pleasant

we had an early check in with no extra charge and a free breakfast !

a really lovely bar with a deli that had gorgeous cookies and croissants as well as drinks etc

the bar staff was also very pleasant

perhaps, for clients who have to miss breakfast, room service can put together some sandwiches, juice, yoghurt and fruit which can then be packed

room service was also very good

there’s a nice small park for the kids

there was a fantastic gym very modern and clean

guess i wasn t the hugest fan of the bar but considering it was new years it makes sense it would be packed

the gym facility was good

you travel with kids and would like to book a single room), and you could definitely hear the neighbours if they

and close to subway station, clean and stylish rooms, nice bar and gym, spa massages were fantastic

the solution provided was to walk 4 blocks to a local gym to shower

no free breakfast but wine bar from 6-7 pm made up for it

i did not use the gym but checked it out and it was well equipt

rooms are well decorated, spacious and with a mini bar ud83cudf78 full of drinks and little sacks not too price it

the gym is great with great technogym treadmills and peloton bikes as well as a good selection of

the room is very nice and have enough space for our family ( two adults and two kids)

the bar staff were also friendly and helpful

breakfast was delicious and the orange juice was amazing

the gym was way too small & with few equipments (no mats

the gym is a small room in the basement

breakfast was very good

paid for breakfast to be included but it was only for two people and not include for my family of four,

very limited breakfast

good service comfortable rooms great breakfast

i wouldn't call the breakfast served here breakfast but if you wanted something to stop the hunger like a fruit or some

sticky breakfast room dining tables

breakfast

no room service

we also ordered breakfast delivered to our room at it was good

we couldn't use the pool or fitness rooms

but it wasn’t that serious because overall it was a nice pleasant hotel to stay it and my kids enjoyed it

from other rooms when somebody close the door in morning, room service knocking to other doors

hotel; loved the adjacent felice restaurant in the hotel; great start i to the day for a relaxed breakfast; aperitif or dinner

gorgeous place awesome staff delicious breakfast a real surprise!

by old books, leather seats, and an inviting chess set adorn the hall adjacent to a wine bar we were glad not to miss

the wifi is an additional cost and the hotel takes/holds a $100 upfront deposit for each night you stay

wifi was free, but relatively slow -- ok for answering emails but not great for downloading files

gym facility, cardboard plates and plastic cutlery for breakfast

the staff was exceptional. the included breakfast.

the property location, cleanness, amnesties gym.

there was a small kitchen with a microwave and a drip coffee machine and some utensils, although no stove

points: the hotel staff, the free breakfast, the kitchenette in the room, the room service, they keep your bags before check in and

room service was over priced

wine in the bar fridge was extremely expensive

indoor pool and excellent gym

indoor pool and excellent gym

the bar and restaurant were really terrific and all the crew, especially gaston, was attentive

no pet fee, fabulous location in a quiet street, clean, comfortable bed, doggie gift bag, friendly

free fast wifi available in all rooms

i get to the hotel at midnight with 2 kids and lots of bags after a very long trip

requested room service to change the sheets and no one ever came

i liked that the property had a bar and room service.

% nicely added so you don't have to count) = $11

breakfast is very good. we ve been having room service. service was fast

24/7 room service

room service: 1 coffee is $9 + tax 9% + tip

service and attention to detail from the laundry to room service and housekeeping

over priced room service but i suppose it's always like that.

fabulous atrium with a dark and moody bar at its base

outstanding restaurant downstairs - and a very good gym facility

experience of room service was very disappointing - $66 for a burger which came in a burnt bun and with soggy

linens and towels were extra soft and the lovey and common areas smelled divine - like fresh laundry

staff attentive and more than helpful, food in restaurant on ground level excellent and fitness gym facility fantastic

the hotel extended a late check out for us & that was very helpful & appreciated with our later flight

was a mini bar and snacks in the room but no prices were posted

had a big comfortable room and i could get a late check out

in bar needed a few nibbles to be served with drinks

great location with subway stop right outside and bar on roof is also great

breakfast is also nice

the hotel gave a boutiqe experience, with nice bar, breakfast area, gym and service

gym was tiny breakfast was super basic

staff was very nice, the bar had a great atmosphere too

gym is very tired

one tiny detail, which is that you have to re-login to the wifi every single day, which seems a bit silly for a 4-star hotel

bernie the bar tender is the bartender you ve always wanted to meet but never do

the chef was so special to bring out a wonderful snack for the kids while we were just hanging out in the lobby

service was very good amazing breakfast size of the room are perfect for nyc really calm area

location, free breakfast and super clean rooms

rooms clean, good air, staff helpful, breakfast great, with great view of city from room

says on the photos that they have a gym but they don’t just remove the photos please

no gym/fitness center

no gym, difficult street parking

the pool is divine, and the service is impeccable. we loved our stay!

love the pool, gym and spa in additional to the gorgeous rooms

pool temperature was too cold

beautiful hotel, amazing staff and a spa that is simply not to be missed!

hotel that is an incredibly comfortable experience for the guest with an outstanding gym and pool, incredibly comfortable common areas and well appointed rooms

i think a lot more could be done on check in with explanations and options for the roof pool, spa and booking for the hotel restaurant

however, it was the pool area that truly took our breath away

view from the rooftop bar and rooftop swimming pool is remarkable and outstanding

great location, beautiful hotel. the rooftop bar and pool have amazing views

rooftop bar was very inviting

(early check in, holding bags for me the next day, etc

i liked casual breakfast bar which got busy at weekends others might expect a different

doesn’t say anywhere it’s opposite the brooklyn jail - my kids were scared!!!!

amazing downstairs bar with coffee, water and tea available around the clock

the coffee and snack bar was great and the free breakfast had a surprising amount of options