the breakfast was wonderful!

and there’s a bar ground floor, i had beer, live music and fun

nice clean and comfortable room, bar meals good, breakfast very good all ok

bar food was expensive and could have been better, the beer was excellent, the room was spotless

was all great, the staff were extremely helpful including fixing food for us in the bar when we arrived late after a concert

te - no bar as such)

have to 'look for a person' to help, but a small price to pay for such a great inn

parking is not easy because of the village, but you can park with a small walk.

lack of parking

we were in secret room 4 which is quirky with wonky floors, low beams, no tv and dodgy wifi and we wouldn t have changed a thing

the 'generic' bt wifi wasn't great

cosy pub bar area, plus quieter seating/tables in dining area adjacent for evening meal/snacks

bar staff were so helpful and polite: nothing was too much trouble

wifi useless, towels not changed

only complaint would be intermittent wifi coverage in our bedroom, but a very minor issue.

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

loved our dogs, very accommodating with late arrival post restaurant closing still sat us, left bar open for us later, had fresh milk for tea and cold water in fridge in hall for all guests

nice bar and food was great

the room was at the front of hotel over the bar so was noisy.

food bar and parking great, been before

beautiful place. lovely pool and staff. lovely food.

she was very busy running reception, bar and keeping customers happy

location for us was good and ideal as we had a vintage car on a trailer so parking was easy

i m sure room service would have had it there in an instant

wifi excellent

friendly main bar area

wi-fi didn't work and the room backed on to a beer garden which had kids running around and screaming at 9pm when i was trying to

make breakfast normally but made us free toast, coffee and drinks as had to leave early for the kids sporting event

bar was well stocked

lady behind the bar told us of a good place to take the dogs to have a run around off lead which was only up the

lovely clean rooms, with a nice breakfast

staff and convenience of room/car park/restaurant and bar all in 50m radius

the room was spacious and unique in charactor. breakfast was great to.

the bar area is very cozy with a lovely atmosphere and live music which was lovely

breakfast was included and was really well presented

comfortable bed. reliable wifi

rang room service at 10 and was told it was 'a bit late'

clean rooms and bathrooms, access to pool and gym, a pleasant ambience, friendly staff, 100% recommend

its spacious areas and comfortable seating arrangements combined with light and airy swimming pool

sorted out early check in

charming country inn with a lovely cosy bar serving beautiful local ales

the young man at the bar was very helpful and took my order for a small cheese board which left for me in my room for me

family bedroom was very exciting (kids loved sleeping in the attic area

not a bit.warm bar rooms.cossy restaurant.

lights in kids room didn't work

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

location, with a good pub section, and bar food and restaurant

good food in pub restaurant- breakfast was fantastic

the breakfast was really good

bar service was slow

i had dinner in the bar downstairs, which was very nice and cosy with a log burner keeping us warm, and a cooked

pleasant staff, comfortable well equipped rooms with access to a great restaurant and friendly bar area

the staff were very helpful and polite in providing a continental breakfast as i was up and out of hotel early

from early check in to get changed, to the most delicious light lunch, to being able to let ourselves in

the breakfast, which was freshly prepared for us every day, was really delicious and always gave us a

breakfast lacked choice.

lovely location, great staff and service. super breakfast

all the staff we encountered were very friendly and helpful, right from our first check in to the bar and breakfast staff, we were made to feel very welcome and comfortable

use of ev charging point

every room from receiving area, dining rooms, breakfast room, lounge area, bar area was beautifully prepared, all set and heated as it was quite cold season

staff wonderful, as were local people in the bar to talk with

thought the atmosphere was lovely and the lady behind the bar was excellent

of, i went for dinner 3 miles down the road and the round trip cost me £50 - when i asked the bar staff for recommendations they told me to google it so no help whatsoever

helpful staff - assisted us with some laundry and with advice on where to eat

christmas market, same night nothing in city under 200 with extra for breakfast snd extra for parking last visit friends and i used outside tables, this time we sat in a lounge

pool a bonus breakfast was lovely wifi in all areas room was huge, two double beds and a single

we had the pool and gym to ourselves - and able to have breakfast with our dogs which was much easier for us

to find plenty of room for car parking, very comfortable room and bed staff very obliging , breakfast very good

rooms are in a different building from the fabulous mansion where all the lounges bar and restaurant lie

to instruct people that gin in decanter in room is free if you buy tonic from the bar but if you don’t they charge you £9 a shot of gin

bar is expensive, but theirs a pub up the road

was amazing, however we paid for 1 night with evening meal and breakfast included, but there was alot of things on the menus that you had to pay on top for

if you are looking for a place with a pool or busy night time bar with karaoke then it's not for you

the kids adored him

best night s sleep in a hotel ever very good pub and bar well stocked with plenty of beers and cider

the noise from the road and bar were quite loud.

great location, could sit and eat dinner just outside the room once the kids asleep

into which you can wheel your bike from the courtyard-style parking area / beer garden

parking space limited mainly during pub opening hours

ud83dudc4d parking was easy and adjacent

clean room , lovely location excellent bar and restaurant lovely staff

mini bar with a good choice and snacks too also a few items were complimentary

we had a good cooked breakfast overlooking the stunning box hill and we blew off the cobwebs with a walk, taking us past

pool was a bonus

we did not try the pool as we were on a flying visit, but the kids seem to be having a whale of a time

perfect for families with kids

rooms, great facilities & grounds with lots of things to do with kids

we had a delightful room and the staff in both hotel and spa could not have been more helpful

house was cute, clean and very well stocked to use the kitchen and bath

was very cosy, very warm and well insulated, comfy beds and good towels, and a very well equipped kitchen

the living room tv wasn t connected to wifi

well equipped kitchen and a bath with shower

wifi not good and lack of free view on the television s but ok

down, awful lumpy beds, dated, restaurant closed so no food inc room service

like bradford on avon itself), and set in lovely grounds with views across the valley

and secure parking good location welcomed by reception quick and easy check in room spacious and warm great

character property in very good decorative order, delightful atmosphere, spacious with easy parking

i then asked if there was room service breakfast and was told that there was

breakfast was 1st rate

had to leave before breakfast served from 9

the bar area is really nice and the staff / food is excellent

the bar and dining area is really quirky and cosy

the bar staff were very friendly and nothing was too much trouble

comfortable room bed had comfortable mattress and silky soft bedlinen delicious breakfast

friendly welcome, very comfortable room, tasty breakfast, easy parking, personal touch

- great caring staff - all new equipment - coffee maker - smart tv - stable wifi - large parking - generous breakfast - overall excellent attention to

breakfast was filling and delicious

bar has a lovely community feel to it

wifi terrible

no instructions in room to get room service. no phone in room?

breakfast was fantastic with some self service and a great cooked breakfast

om 24), no hairdryer left in room although it did say in

a room fridge would have been good and better wifi connection as i received no signals at all.

we could hardly hear any noise from the street or the bar downstairs, which was full and open until 11 pm

have liked more written information in room about breakfast,being able to choose from main menu ok, but not clear exactly what was included

breakfast and evening meals were first class

breakfast yummy

the staff were terrific and the breakfast outstanding

food brilliant, friendly, wonderful location, brilliant breakfast (esp the dogs sausages!)

definitely coming back again-might even let the kids into our little secret place and bring them too

we used the pool and gym

exceptional food and had the swimming pool to ourselves which was lovely

of the property are absolutely fantastic with a big chess board and jenga helping keep the kids entertained

- the most welcoming and lovely staff and great breakfast

food was great, breakfast and dinner alike with great beers and even treats for your dog

welcome from the member of the bar staff who doubled up as a receptionist was so friendly and courteous who led us carrying my

it was great having the play area too as my kids really enjoyed it

had a breakfast, but it was one of the best i have ever had at a hotel, and the black pudding was to die

only the fact the bar had to shut which was fair enough

fab bar and great menu in the restaurant

lovely bar area and super friendly and helpful staff

they even produced a blanket for me when the evening was getting chilly and we were eating in the bar area

hotel, modern decor, nice bar and restaurant, friendly staff, lovely bedroom overlooking river

swimming pool + hydrotherapy pools were both excellent as well as beautiful with the garden setting

>K]

the room service menu can be improved and the in room minibar facilities are non

maybe little details like a room service menu, better tea and coffee facilities but i'm trying hard to find fault

no mini bar or tea and coffee facilities in the room

was not immediately obvious where the parking was however a very helpful and friendly member of staff directed us to the car park

a great base for a lovely relaxing weekend i only wish i'd brought my golf clubs as

was so happy that they had parking at the manor house as the town was full of

the bar and restaurant were very cosy with a great selection of high quality meals

ared

the bar staff could have been more attentive.

very comfy bed, bathroom amazing, lovely cosy feel in bar and staff very attentive.

a special mention must go to the bar staff - brilliant

all the staff (the most knowledgeable bar staff i have ever met) to housekeeping, reception and beyond everyone was utterly delightful

fires could have been lit in the lounge and bar areas to be more welcoming

spacious room with everything you wanted wifi

i felt very cozy, like home and they treat all the guests of the hostel and bar as they were friends of family

bedrooms, great welcome in the downstairs bar which serves good food in a friendly atmosphere

friendly, flexible, early check in

great bar staff

the wifi didn't get that far, and we couldn't get any network either

wifi wasn't quite up to my zoom call

there is plenty of free parking spaces

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

ey did not have laundry facilities on premises) or anything to do in the area

hostess and the bar staff were all great too

breakfast was great

evenings in the bar with dinner - great food

friendly service, stunning setting, comfy cosy room with all the amenities and an epic breakfast

breakfast was so good, generously sized and good quality food

even plugged in) soap dispenser in shower didn t work, pool in spa was full of screaming kids, didn t feel relaxing as

spa was great, with the best bit being the outdoor heated pool with

had a great stay and made full use of the excellent spa facilities, the gym and breakfast

perfect location amazing hot tub and spa rooms. absolutely perfect.

wifi is not very good at all, some areas of the hotel you cant get it at all, others you sign in

all the staff were excellent, and the hotel has a lovely bar and courtyard and breakfast was delicious too

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

appreciate the complementary drink in the bar as it was my birthday

a really lovely hotel that ensured a relaxing stay - lovely staff our breakfast was excellent quality and served to perfection the hotel decoration was in period

excellent breakfast

few things wasn t mentioned when i booked like car park and pet fee

thought room service charge was a little steep

the cookies were awesome, didn t use the facilities, but room service was great.

gym isnt very versatile

food, staff and kitchen manager was fantastic with kids

the staff is very friendly and the breakfast is great

the bar had little atmosphere.

we had a fantastic stay. the staff were warm and welcoming, and the breakfast was excellent.

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

we didn't stay for breakfast but we did have drinks at the bar in the evening, they were lovely and well priced

bridget made us welcome from arrival to departure. the location was ideal, the breakfast sublime

all the stairs especially in pjs on the way back from honesty bar lol

short walk to bath museums and bath spa train station

lovely facilities...beautiful features...amazing breakfast and best coffee so far in england.

property in a great location, only a short walk from bath spa train station

they gave us an early check in and late check out

the location from bath spa station was amazing

the rooms were clean and a good size, the breakfast was great with a good choice of options

could offer more in room info re room service/bar menu etc

breakfast slots also limited

the bar and it's staff were so friendly we could have stayed there all night

the room was beautiful and extremely comfortable, equipped with a luxury spa bath and waterfall shower

art bar is an amazing looking area, comfortable and bar staff were lovely

very helpful reception staff, sorting out an early check in.

there was no room service due to short staff on the first night, the hotels food was very expensive

breakfast was great

to pay for just the basic wifi seems unreasonable personally, especially at a 4-star hotel in the modern-day

wifi was terrible. constant internet drops and poor signal

good location, room service and breakfast

there was a notice explaining restricted room service it would have been helpful had it been pointed out