ich we did not use as it opens at 10 am and as we are early risers we chose to go to the

loads of activities for kids and families, 2 pools which were big and clean

of parking was sometimes quite problematic but not impossible to find

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

access to childrens pool a bit difficult for the less

the bar staff are the friendliest i've ever come across, the entertainment team are friendly and work

coffee for breakfast could be better than filtered coffee

room size is spacious for 4 people (2 adults and 2 kids)

maybe another pool adults only would work better

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

cocktails and spirits can be served behind the bar which was included in the price

the facilities were excellent and our duplex suite had a fantastic private pool

shops are relatively close as well, mini golf and golf course

place to stay with kids or without them

great food options, breakfast and dinner and drinks, big rooms, good wifi and tv, great shower, great views

, my son has grown up going here and he adores the football/basketball court ud83dudcaf happy kids make happy parents

hotel has the most beautiful views from the balcony, pool and reception areas

clean, spacious excellent pool area for the kids

the bar food, the entertainment & especially the staff are excellent

room was well laid out, comfortable and good internet for the kids

pool area is peaceful with lovely views

the room had plenty of room and the half board breakfast and dinner was better than expected

not too busy quiet pool

exactly for me:) first all inclusive experience in my life and i am very pleased, very good breakfast, lunch and dinner, a big selection different food, also healthy choices

gym too small and food a bit repetitive, though good

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

possibly the only thing was the onsite bar and mini market shutting early ish.

location brilliant..life guards had brilliant fun with the kids in the pool

) to the beach, the pool was really nice for the kids

my child was only 9 months kids club was only for 2 hours in morning

we had a single bedroom, which had a pull-out couch for the kids in the main living area

vegetarian options in restaurant and on pool bar / room service menu and in overall quality of food a bit poor in regards of quality

enclosed so you can let your kids run feeling secure

the swimming pool was great for family vacation and also easy access to nearby beach

we enjoyed room service on the balcony which was lovely

apartments with bedroom, living room and kitchen

a lot to be fair, it is fine, location ok, right on the beach, nice pool and pool bar with snacks

there is a bar as well and sometimes live music, but at the same time it doesn’t get loud so that you can

loved the location next to a nice beach, the swimming pool and the jacuzzi

lovely apartment,ground level garden and steps to pool

the older kids could stay in the downstairs bedroom and they had their own bathroom

with the rooms not next to each other and the kids in the room nearest the front door just felt anyone could get a key card cloned and come in at

so if you are reaching there at night with kids, may be pack your dinner on the way from a mcdonald or something else

games room and gym underneath the pool

kids loved the

the plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some tlc

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

the hotel, its gardens and the pool are fabulous

breakfast was good, dinner too

breakfast with wide range of food and super eggs freshly cooked however wanted

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

from terrace at the breakfast is amazing

more food options at bar pool

breakfast was very good and overall the hotel was quiet and

the beach bar is overpriced.

everything requires extra payment, tennis, mini golf, even to change your pool towel has a charge

a cup of tea however the restaurant manager would not let me leave the restaurant with this and room service did not understand me when i asked for this so i went without- i felt very let down by

really bad room service, from ordering too food.

didn t eat there in the evening) and there are a

r extra fee), great location a bit expensive but the place is worth

maybe would be better to have a voucher for snack and drink to use by the unique pool so can enjoy the sunshine

breakfast is extremely busy and noisy, food is warm not hot

the large infinity pool was another highlight i really enjoyed

pros : pool, cleanliness in common area, breakfast

buffet was terrible but the hotel and unique option for breakfast was really great

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and green

the kids pool. the kids play area. the buffet.

welcoming reception, spacious clean rooms with brilliant air con, amazing swimming pools for the kids - and a beautiful touch that they gave us a teddy bear in our babies cot on arrival with a

bar and restaurant are also really good

breakfast delicious

it didn’t feel too big and impersonal and the kids team and staff quickly got to know you

tasty breakfast served outside near the pool

the food was incredible, breakfast so much variety

great staff. very relaxing place. great facilities. superb breakfast

gym was small and very busy at the times i went, there wasn’t enough equipment to go around

both breakfast and dinner offered a wide selection of fresh, delicious dishes, and the consistently

, kids play space , food at breakfast and dinner and the room which was very big , actually a 2 room

lovely swimming pool

there are shallow water area in the swimming pools for kids, which is really nice

the breakfast buffet was the best had everything u could need

kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well equipped and good size, great

the ladies that did the room service were so friendly and got the room ready every day, very quick and very clean

the gym is great thanks

the hotel facilities are very good including a nice gym

clean staff was superb .. front desk cleaning lady.. bar guys

pool areas were so tidy

spa very disappointing, just a steam room and freezing pool that no one used - badly needs some spa

i would appreciate it if the restaurant and spa staff spoke better english.

good gym and spa and very helpful staff in all areas

great staff excellent food adults only

bar area poorly staffed with long queue for drinks

so friendly for kids

pools and garden area with bar is clean and nice

so friendly for kids

breakfast very good

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in general lovely

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

no lights in the kitchen and hallway, we couldn't find soap

free wifi was available at the property but did not always work

small kitchen very efectively organised with salt, sugar and coffee