pool was a bit dirty and dated.

location brilliant comfortable rooms, kitchen well equipped everything wonderful

were thrilled to hav our own kitchen after having stayed in hotels for nearly a month

knives in kitchen not sharp and had loose handle

good area, plenty of room, well appointed kitchen, very nice pool in front of the lagoon.

it was hard to keep the pool clean with so many people going in and out of it

breakfast and lunch were fantastic however

the pool was lovely, the staff very attentive, and the food and drinks were excellent

the games room for the kids was brilliant

the kids loved the swim up bar and all the fun drinks

loved the swim out from room to bar with an oceanview

the rooms have pool, they have the nicest staff we've seen in cancun, nice alcohol (jack daniel's, black label,

beds plenty of food choice from formal to beach bbq shuttle drivers funny and attentive swim up pool great huge

would have preferred that the pools here a bit cleaner

food was great bar staff was fantastic

spa was really good

room service food was terrible

keep putting them out daily until they're gone, there was no hot food served at the beach between breakfast and lunch (so if you missed breakfast you starved til lunch at 2pm or you had to leave (+)dalia and tikkal breakfast had nice variety and decent service (-) the breakfast at helios was a glorious spread, but there were flies everywhere and nothing was chilled

our first day at the white sand pool, we had to hunt someone down to get drinks at the swim-up bar

big pool was under construction which we did not know about and that was a big reason we were staying

the wifi in the family cabana was not too good.

pool for kids

breakfast was superb

you'll get great breakfast ( even to go in the morning if you leave early/ thanks again for this

they also serve delicious food for their dinner and breakfast options

designed, had all the necessities including a kitchenette and the hotel had hammocks and a pool

breakfast, occasional spider monkeys, very large and cozy room w picture windows, hot water showers

also, we really liked the breakfast place and bakery called pan & selva just down the road

the pool is tiny but very pleasant and taken care of

there is a good breakfast in the morning

there was one bar with a good gathering

slow wifi

there is also a pool but we did not use it- we swam in the gorgeous ocean waters and snorkeled amongst the corral

the nearby restaurant la buena vida was a pleasure: pool for the kids, sitting in the shadow and relaxing view to the caribean sea

location of pool

private jacuzzi and pool with full bar and wine included

private jacuzzi and pool with full bar and wine included

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

you have shuttle to and from some parks every 20 min or so, and have access to all of them already included

sa de la paz) which was

room service selection

there are fancy restaurants, walk-in restaurants, a cafe with to go items, buffets, 24/7 room service, food carts at the main pool, and snacks at the roof top pool

paying for spa entrance

each summer we bring the kids and watch the turtles nest

as for the buffet, get them to make you an omelet for breakfast

4 restaurants, sushi bar & 24 hour snack bar

each summer we bring the kids and watch the turtles nest

bar by the beach, it is different story, you have to order food

our kids loved the big pool with the fountain and it was all well equipped with chairs and umbrellas

* we were surprised by the large two floor room, and it was decorated nice with a kitchen

in addition, the kitchen is fully loaded with everything you need, and the shampoo and conditioner were good quality

were amazed at how nice and large our apartment was, a small kitchen area, large bedroom with pool in it, how cool is that

this should be a place to relax in the morning with your breakfast, coffee or just relax by the pool, at that hour there are not many party

the only downside was the kitchen, there isn't a whole lot of equipments, such as pots and so on

suite with kitchen

the kitchenette

the patio looking to the pool area is great

excellent value for your money the room is very clean and spacious and you have a full kitchen.

i enjoyed the clean pool for cooling down, and the 7 min walk to playa del carmen beach

tiny swimming pool, didnt look welcoming

very close to the center, room was clean, the owner is really nice, clean pool

communication skills, been waiting for more than an hour outside to get inside, dirty pool and surroundings

rooms, lovely pool, close to everything, walking distance from beach, ferry to cozumel and several nice places to

the gym also didn’t have ac which is not ideal

there’s a decent size pool and a basic gym

there’s a decent size pool and a basic gym

pool area is the highlight of the hotel

gym could have air conditioning

breakfast doesn't include dietary restrictions for included breakfast cost

breakfast

breakfast could have been better

breakfast was great

no a/c in the room, not clean, ruptured sun beds, cockroach in the room, weed smell during breakfast, staff barely speak english