the pool is tiny but very pleasant and taken care of

there is a good breakfast in the morning

nice complement for breakfast

cosy, comfortable beds, clean, simple but freshly made breakfast every morning, very friendly staff and best of all - there’s spider monkeys everywhere

also, we really liked the breakfast place and bakery called pan & selva just down the road

large apartment well equipped kitchen although an electric kettle would have been nice

the pool and the pool area always clean and neat

the beds were neatly made, lots of available kitchen supplies, and i could not have asked for better

very close to restaurants and shops, but also very quiet, the room very spacious - nice swimming pool- access from the room patio - drinking water in the

very spacious area, dining, kitchen, balcony

children s water park is exclusive to the explorer club so we couldn t watch our kids play

there is a separate pool which is not as busy as the main pool and the bar staff are fantastic

the check-in lasted for an hour, our room wasn't ready with kids beds until i requested three times and specifically said it's needed before bedtime

sugar free mixers for all the cocktails were horrible, food was okay, gym was okay, kids club was weird - we weren’t allowed to look at the facilities before leaving our child there

children’s water park is exclusive to the explorer club…so we couldn’t watch our kids play

breakfast was not great, only a couple of options which were not great either

the spacious unit with king size bed, with almost full kitchen

7 mins drive * hot shower with good power * big bathroom * massive room with 2 double beds * nice breakfast

welcome…clean, comfortable big bedroom plus kitchen and living room with etta bed

clean spacious and looks exactly like pictured in the app…my kids loved it…would definitely book again

we loved the food at the two buffets for breakfast and the restaurants, especially chino poblano

mary's charming and personal service and made our sunday breakfast a delight

room service all fun inclusive kind staffs bathing facilities

room service wants to charge for wine, which is obnoxious especially when you can just walk to a

in my stay, the room was clean one once, the same with the mini bar

private jacuzzi and pool with full bar and wine included

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

private jacuzzi and pool with full bar and wine included

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

french doors at front opened onto a balcony next to the small pool

and although the pool is only small , it’s clean and a very relaxing after spending the day in the sunshine

i stopped for 12 days. the pool is great but the lobby is in the shadows. so no tanning.

excellent value for your money the room is very clean and spacious and you have a full kitchen.

was a little of cucarach on the kitchen, just i saw one the last time, but we did not expect thats will be a problem

i enjoyed the clean pool for cooling down, and the 7 min walk to playa del carmen beach

communication skills, been waiting for more than an hour outside to get inside, dirty pool and surroundings

very close to the center, room was clean, the owner is really nice, clean pool

rooms, lovely pool, close to everything, walking distance from beach, ferry to cozumel and several nice places to

pool was closed, half of the building was under construction

staff was excellent the hotel is clean the bed i comfortable had a washer and dryer all good the gym was good the staff let us stay 3 hours after the checkout not in the room however thy were so

the pool is amazing! the room was beautiful and clean.

the pool was always clean, even with all the plants around

the gym also didn’t have ac which is not ideal

location just 5 blocks away from 5th avenue gym and sauna included comfortable room friendly staff clean

restaurants are very limited for breakfast and lunch, and the menus for breakfast and lunch very limited

food was mediocre except for the breakfast buffet and the beach fiesta

direct beachfront spa amazing ambience top

beach/pool/facilities very nice

food was great bar staff was fantastic

the pool closes at 9pm

there is also a good size swimming pool on the rooftop

the pool was super clean and the water was perfect temperature to cool off on the hot days in the sun

we didn't go to the pool but it looked nice (there was a bathroom too) and it has a nice view on the city as well :) it

pool, and staff

the rooftop jacuzzi filled too slowly to be of any use but the common rooftop pool was just a few steps away

the pool area is a fantastic area to relax

apartment was immaculate, the kitchen had everything you could possibly need (even martini and shot glasses), and the beds were

the kitchen lacked essentials like salt, pepper, oil

if you have kids or like to sleep quietly at night, do not accept a room on the street side as the noise of

pool area could be better maintained

lying by the pool every night was such a pleasure

even got our laundry done at the shop downstairs

the pool and jacuzzi is always cold ud83eudd76

our friends and family another two, and they were so nice to all of us and understanding of our kids and noise