of parking, the room was with a kitchen and living room

i was so happy our suite had laundry- very helpful with a 5 month old

spacious with kids,good location, laundry.

in suite laundry

laundry faculties included in the suite and they supply soap

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

wish the pool was indoor

bright and sunny. friendly staff. relaxing swim in the pool.

bedroom with extra living room and kitchen is just perfect for a family stay

the old elevator, the claw foot tub, the fact you get a whole little apartment with a full kitchen containing almost anything you require

the rooms are more like suites, with separate bedroom, living room, bathroom and kitchen

kitchen well stocked and lovely bars and places to eat around us

i had a three rooms suite completely furnished with a complete kitchen

location was walking distance to metrotown, the breakfast was very yummy with lots of choices, anywhere from scrambled eggs to waffles and fruit

only complaint was that the pool ended up being closed and that was the main reason i chose that particular hotel

we had to walk to an atm to get cash to use the laundry.

bedroom, very nice staff, good breakfast, around 5 minut walk to the station royal oak of the skytrain

very good hotel with very helpful staff and excellent facilities, including a laundry room

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart; nice

other useful amenities included a fitness room and guest laundry

105 was noisy due to closeness to laundry rooms

fitness centre is quite good staff are nice

front desk helped with directions to the downtown, and on guest laundry usage

the tile on the kitchenette counter and the bathroom was chipping off

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

the room was old fashion and has small kitchen area.

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not checked

our laundry service took 24hrs to be ready.

there is no laundry and microwave.

kids enjoyed the scooters available to them as well

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

amazing location and the kids loved the pool!

location was great. gym was good.

the heated outdoor pool is nice for the kids

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service but still

great location, great view, great bed, late check out time is nice.

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of exploring

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the location, the pool, the wifi, the spacious room & the staff

room with 2 queen beds was very spacious, very clean and well maintained

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

breakfast was good, room was roomy, clean and comfy

hotel had nice lively bar with a fab friendly barman we also walked with our large cases to cruise terminal which took 10

i usually eat a big breakfast when i travel

very good room service; good food and prompt service.

personable staff, clean room, amenities and breakfast; we were upgraded to a junior suite

during room service, robes were removed without replacement, and dirty cutlery was left on the table

the bar area was also first class - decor, food, drink and especially the waitress

great location, lovely staff, organised early check in, comfortable room

the bar stools are broken upstairs

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street level for drinks and dinner twice

great location and facility. my kids really enjoyed the pool area

i would love to have a better gym, but as i usually travel for leisure i can manage without :)

wifi was good

flexible on permitting early check in and late check out

the pool and hot spa were great for relaxing and catching up with other

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

has washer and dryer and well equipped kitchen

the kitchen and washing/drying machines

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

excellent kitchen facilities with high quality fittings and crockery

our room was upgraded and it had a kitchen and double stacked washer & dryer

nice sauna in gym bathrooms

off the pool, but we couldn't re-enter and would have to parade thru the restaurant patio, the gym and then across the entire 5th floor to get to our room

wonderful accommodation with self equipped kitchen . very comfortable

jacuzzi was lovely and pool relaxing

small gym, no parking, the valet was 45$ a day

peloton bike specialised weight equipment in gym not able to use

decor of the lobby, bar and rooms

drinks in bar - very expensive, but very nice vibe with piano player

the whole spa experience was amazing! definetly, would go again!

no spa despite claim. small room and relatively expensive. no other facilities

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

the gym was also great for a quick work out

staff - nice & clean corner room w/ great view - great location for walking around - nice & clean gym

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir sauna did great after a cold rainy

no free wifi in the room only in the lobby

no wifi in room.

was closed and we were not notified of this at the time of booking this was one of our musts with kids we would have booked somewhere else if we knew

the kids still loved it but it lets the hotel down

and also my kids enjoyed the pool

beautiful room service breakfast and awesome

location was excellent. it was very clean. good restaurants. nice pool and gym.

well travelled, and have been travelling all over canada with my hubby and kids

the food at the bar was fantastic and the interior with the fireplace relaxing and quiet

toilet no door- very bad for kids

the set up of the rooms was perfect with all the kitchen amenities

would be great if the pool area had adults-only times

room for families with a separate bedroom and fold out couch in the lounge for the kids

we did the pool, oldest did the gym twice and sauna

that said, my kids absolutely loved it and and we had a lot of fun there

laundry app not user friendly so had to purchase a $10 card to the put money on

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

central location, large rooms with lounge and kitchen, good views, helpful and efficient staff, very clean, comfortable beds

one bedroom suite--full kitchen, glassed in work space with glass wall view, roomy bathtub, comfortable bed

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re travelling

the restaurant room service was slow

ited over an hour) food arrived cold and was overpriced.

i have also stayed at a nearby hotel and never had a problem receiving early check in when i have requested it at the time of

very friendly staff. great location. and also the gym was well equipped.

good gym