hockey tournament during our stay and kids were running and yelling until 1:30 am

more laundry and dryer machines would be better. had to wait and there was a lineup

wifi connection was not stable.

the bar and lobby was very nice

the breakfast is delicious.... and the bed is like a cloud.

the staff is very nice, we went to gym, the machine didn't work, the staff came very fast and fixed it

from free parking to laundry fasciitis

spacious suite, great breakfast, nice pool, free parking, accessible to highways.

friendly staff. nice pool. loved being on the first floor for the kids to swim.

size of suite. amenities, equipped mini kitchen, free breakfast, free pking.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the breakfast was good and the room was great

open spaces around the hotel. clean gym and pool facilities. comfortable bed. friendly staff

pool is very clean and amazing

the pool was closed the gym was closed

lovely pool and gym

the wifi keeping go off and on

was a constant party/outdoor event with speakers at a nearby parking lot making it impossible to rest during the afternoon

the complimentary wifi would drop out every now and again.

time, we got a very spacious unit with a king bed and a sofa bed — perfect for staying with my kids

the shower head does not work in room 401. there is much equipment in the gym

the staff are always friendly and accommodating, hotel is clean which is important for me, great room service food and overall good location

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

the food in the restaurant for kids better selections and lower prices

there was a convention which made the facility quite busy and hectic when traveling with kids

we wnjoyed to use the gym and swimming pool and the self washing service was very helpfull

was very clean, great helpful staff and breakfast was fantastic ud83dude0d

there’s a small gym and a pool

comes with a full kitchen and kitchenette

they don’t allow early check in unless you pay

i like the early check in upon request

late check out extended free parking

the staff were incredible considering how busy the hotel was with stray kids fans

beds were amazing and set up of room was great. pool & gym were not like the photos

pool and gym are

staff and fast service, good free breakfast, free parking, good price for everything you get , pool is clean

having a full kitchen allowed us to bond as a family over home cooked meals

flooring surrounding the pool was extremely slippery, my kids fell a few times and they weren't even running, so use

requested a late check out and they accommodated graciously

light dinner included. great breakfast

was worried we would hear the noise of all the kids staying for tournaments, but it was quiet

the pool was a good design and my kids loved it

laundry facilities were good as well

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

laundry facilities were very good

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

having free parking and wifi was definitely a big thing for me when booking a room

v with hdmi inputs, comfortable bed and pillows, really good wifi and lovely

i only took room service one day and the housekeeper could have dusted the place better.

proximity to downtown toronto. comfortable beds and free parking.

bed made a little noise, and the spa wasn't operational

the room service food was not great

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to the spa, it turned

the salt pool is relaxing and open 24hrs to guests

people super kind they gave us very early check in room very big and clean

i wish it was open and we could respect the social distancing and clean

we also asked for early check in, when we came in they acted rude

i loved the pool and gym - the breakfast was healthy and reasonably priced

bed , air conditioning , loved that i was able to get an early check in and late check out but the room choice was an accessible one which was fine except

was fantastic although the staff did make us feel rushed and the idea was to relax away from my kids

pool area was cleans and relaxing

there could have been some more handicap parking.

colossal size of the casino, the hotel attached to the casino so i didn t have to walk or go outside , the covered

there were a lot of people hanging around the parking garage and lobby.

ordered room service next morning the breakfast was good but a little over priced

great facilities such as laundry

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great and plenty of little eating places near by and a very good supermarket

oh, and laundry facilities

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

close to the eating precinct & park & has laundry facilities.

has washing machine and dryer in room to do laundry

beautiful room, great bathroom, well-equipped gym.

an excellent overnight stay here to escape my kids/house and it provided everything i needed: a clean, quiet, lovely space to relax

property was well priced, immaculate when you first enter the hotel

you sir for free upgrade to room suite and great wifi network

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

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we couldn t exchange money for the laundry service even though reception said we were able to do so

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

may be more equipment in the gym

i really appreciated that my room came with a kitchen that had a stove top and plenty of pots as well as utensils

wifi reception was a little weak from inside the bedroom

great place, the bar have live music

check in , valet and concierge easy and great staff and of course the team at the bar fantastic and make the best

wifi wasn t very good. tv casting didn t work

early check in with no issues

small gym but had everything you need including a peloton bike which was great

unique set up complete with kitchen, laundry, gym

pool, sauna etc

staff was excellent, they offer valet for a fee onsite restaurant and on site spa