bar by the beach, it is different story, you have to order food

4 restaurants, sushi bar & 24 hour snack bar

as for the buffet, get them to make you an omelet for breakfast

each summer we bring the kids and watch the turtles nest

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

also, there is mention of a pool but no indication of where - i used another condo's pool by accident

wifi was erratic so worked at times but not at others. i was glad i had a sim card.

& can be combined with some street shopping, fresh fruit on roadside, lunch, and if you have kids craving subway sandwiches do that

the beach bar and pool are a short walk away from the apartments and they have amazing food for a very good

good room service. great location!

private hammocks and private parking for each cabana

they also serve delicious food for their dinner and breakfast options

car parking close to the cabana

best breakfast as well with yoghurt, fresh fruit, you can choose either eggs or avocado toas with tomato

nice owners, great cabanas, amazing location in the jungle with a great pool

call this all inclusive-if you cant even eat at the restaurants each night,also theres no free room service

the colonial, white sand, and trs areas were beautiful, the pools were wonderful, and the

appreciated the facilities, tennis, shuttleboard, mini golf at no additional expense

big pool was under construction which we did not know about and that was a big reason we were staying

it was difficult to contact the spa to cancel my booking the next day bc nobody answered either phone line and all of the staff

shame that there was no breakfast

there was a family of monkeys above the pool and the the access to the park was outstanding

our private pool was cristal clear

it hard to get food for breakfast in the mornings, only one small place and you don’t understand what time is it open

close to highway, traffic noise, breakfast only after 9:00,

loved the swim out from room to bar with an oceanview

out pool and the taco station in the center of the plaza was #1 we love the restaurants and the 24h

food, beach access was great and calm areas of the beach you could enter the ocean water, nice pools, lots of cabanas for beach and pool use for a great place to relax

30 as an option for people who didn't eat breakfast

we didn't really like the pool outside our door

the pool was wonderful as well and the room was wonderfully decorated

4 swimming pools, great garden, nice spa area

pool and personal were superior and friendly.

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

is a very modern hotel with very nice rooms, spectacular grounds, and convenient parking

the pool area is so beautiful

golf cart rentals i felt were overpriced

the little house by the pool (pump house?) was very noisy

location brilliant comfortable rooms, kitchen well equipped everything wonderful

very close to restaurants and shops, but also very quiet, the room very spacious - nice swimming pool- access from the room patio - drinking water in the

more things for kids entertainment. shows

all the staff and the kids pool aerea

views by ocean, bar great by ocean

sugar free mixers for all the cocktails were horrible, food was okay, gym was okay, kids club was weird - we weren t allowed to look at the facilities before leaving our child there

we order room service which was and we sat down at three different restaurants to eat

the room is spacious, bathroom style is amazing, bed is so comfortable and the private pool makes the experience private and romantic for couple

minute we enter in the suite, very romantic very peaceful very beautiful, we had our own private pool that was amazing, hot and cool water, air conditioner, you feel in nature but with all the

breakfast was fantastic at the restaurant, the pool was refreshing and the swinging outdoor bed loungers were such a delight

we had a room with a private plunge pool and balcony sitting area

the ocean front room had a private garden and plunge pool with views of the sea

the food was great, which is not always the case with room service

rooms were big, good shower, good wifi and good ac.

with 3 kids isn't easy and the staff at kai tulum made things as easy as possible and literally bent over

wifi

beach is fantastic, the rooms are cute and charming, and the wifi is almost flawless

they even let us have a late check out which we greatly appreciated

wifi connection is not the best one, sometimes it s not wotking properly

the wifi worked very well too

good wifi, quiet, good beds, good location, beautiful garden, nice staff

you can enjoy a rest in a wonderful garden surrounded by plants ud83eudeb4 or cool down in the pool

free breakfast a bonus and good value

on the hotel, you can walk to fancy restaurants nearby but there was nothing quick and simple for kids

slight downside but not exactly a big deal is that there is no reception or room service after 8pm to 8am and that they don t serve dinner

thw swimming pool is also really good

had amazing free breakfast every morning and the hotel is directly on the beach with full access to beach club

the hotel was incredible! we love the people, the vibes, the pool and the breakfast!

the sun terrace and pool are a frat place to relax

the rooftop pool was a great way to spend the afternoon, they helped us connect to the speakers to listen to

the roof pool was also a nice touch

nice- well equiped rooms, stunning roof pool, best breakfast ever !!!

i didn t check out the bar in the evening but it looked cool and i think they do live music fridays and saturdays

they also have a really nice breakfast spot for the morning

even as a dedicated foodie, the breakfast here stands out as my best meal in mexico

the bar has exceptional cocktails made by wonderful bar man

think it was more a language barrier than anything as the person who checked me in didn t really speak english so i didn t

beautiful pool

the facility was good with a great pool and rooftop pool and resting area

good downtown location. lovely pool area. roof top pool and gym were a bonus.

the hotel is not completely finished, yet we were able to use the two pools and the gym, which are all top notch

private complex with great pool near center of town 2 blocks from a huge grocery store

hotel is in a great location and has a large room, a terrace on the roof, a gym and a pool

the bed was very comfortable, fast wifi, and nice hot shower

there is a lovely pool - although we didn t find time to use

front desk reception was very helpful with laundry, bike rentals, cenote suggestions and others

all kitchen corner in the room), small balcony with sunset view - it is quiet even though its in the

every morning they knocked at our door to hand us the breakfast however the kitchen had all the equipments needed to cook and bake

beautiful, clean, one bedroom apt, with fully stocked kitchen

loved the gorgeous smelling toiletries, bath robes, welcome drinks and snacks, fully equipped kitchen so we could cook for the first time in months, netflix and wifi that works, unlimited

perfect rooms with extra kitchen, very friendly staff, good breakfast,

the room is like an apartment with bedroom, separate bathroom with hot shower, and large separate kitchen/living room with full amenities