card entry by the pool door didn’t work, so you had to go all the way to front entrance, our room was right by that

location is great, breakfast was fine!

did not have breakfast, i think times were too short, it seemed to end super early.

comfy bed and a hot breakfast is included

the breakfasts were good

selection for breakfast

not that i didn't like but i wish they had an indoor pool and hot tub

never eat hotel breakfast just not very good quality , except for this place the breakfast was amazing smelled so

clean, accessible, wonderful breakfast, friendly staff, & great staff.

pool was closed

that the pool needs to open

everything was great!! but of course we couldn't enjoy the poolud83dude1e bc of corona

were put in a room between the kitchen and gym

breakfast was good, about what i would expect from a hotel. gym had decent equipment.

center and pool available, fridge & microwave and breakfast included, local area photos for wall

great breakfast

as usual everything was great. quite and comfortable. well lit parking lot.

no free wifi or breakfast

lots of parking which i enjoyed because i was traveling for work with my truck and trailer

due to covid restrictions couldn't get any room service. certainly not the fault of the facility

the kitchenette had a two burner electric range from 1952

to the rooms and find one then once i got in the room there was blood on sheets and hair in the kitchen

was close to family we were visiting, our rooms were right across from each other and it had a kitchen to cook

tv had very few channels rooms are not as described online pretty small no couch ect no lights on kitchen

be a little more honest about the room and it’s amenities fix the tv fix the kitchen

niverse  breakfast kitchen was muy bonita

pool and jacuzzi tile is green, and cast a greenish glow that doesn't invite

we especially enjoyed the indoor pool and the continental breakfast

breakfast was great! loved the woman that served breakfast sweetheart!

the pool and weight rooms were

roomy and breakfasts

manager said they had no one to bring them to my door so it made it very inconvenient to leave my kids to go and get them

wish the pool was indoors..

i think the only thing missing for me but still not a huge deal was no microwave and no pool.

did not have my room ready at early check in

i also loved the outside seating area and would have use the gym because it also looked amazing but our short stay didn’t give me time for the gym

to ever be anyone in charge no one offered me anything to make up for me having to go pay for a gym pass to take a shower before my meet also they used to have a gym pass with lifetime and now

love the full breakfast they served

pool table and gym, the indoor pool and hot tub

brand new and modern with decent amenities and a good gym for this level of property

the room also had a very nice kitchen and walk-in shower

the room was spacious and i loved having a kitchen

good location & well equipped room. very friendly staff. great gym.

the rooms are fantastic and the kitchen facilities everything one needs

the breakfast buffet could have more variety.

the pool was not open yet for the season; however, that really wasn’t a negative for us as we had so

the pool wasn't clean. great stay though.

breakfast was phenomenal

was comfortable and the complimentary breakfast and the lady that prepares it were top-notch

the pool had algae everywhere and was not maintained

nice swimming pool

the cleanliness the comfort having the restaurant and bar available

the bar and the continental breakfast.

no laundry service. told self washer was down. suite did not have plates or utensils.

breakfast was wonderful and plentiful

pool was a tad cold but we swam three times with my granddaughter

the breakfast was tasty. the room was nice and clean. trained and courteous staff.

cleanliness, good gym

breakfast was good and hotel was quiet.

in addition the trundle bed was great for our kids

staff was super friendly and helpful, the breakfast was very good, the room was clean and there was a nice pool with a jaccuzi hot tub and

indoor gym could only be used by one person at a time

the breakfast was great for a hotel breakfast

very nice an clean ...breakfast was a hit for the kids ...they loved it!!

super friendly and helpful, the breakfast was very good, the room was clean and there was a nice pool with a jaccuzi hot tub and there was a small gym

just easy as pretty as the pictures and a very small pool.

breakfast is sandwiches only and they were not hot

lobby wear a bit noisey!!!! maybe the bar should’ve been located away from the main area

hot breakfast. very friendly and helpful service from hotel employees.

daily different variety of breakfast, harbor near by

the breakfast was very good and the lady that was doing the breakfast was a blessing to be around

place is perfect if passing through or even a night away from the kids

activities and great food, hotel has many things to do inside like games , pool, and 24 hour fitness

this hotel was clean, the staff is friendly, great location, yummy breakfast.

also the lady in the the breakfast area was on top of everything food and tables to sit

friendly staff, super clean, spacious room, quiet, nice pool and gym and breakfast

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent breakfast with large dining space

nice breakfast, clean exercise area

the gym and pool are very nice

brand new hotel with pool and gym, breakfast was brilliant

know it s covid, but my room service was less than what i heave come to expect at hilton

i loved everything; the peace and quiet and relaxation. loved the bar area and bobby.

pool bar not open on weekend pool music rap not appropriate for all ages

room with a lake front view also the staff was absolutely amazing very helpful and lovely and the pool was beautiful

i didnt order room service the rest of my stay

rooms are big with full kitchen

could have had more resistance equipment in the gym, but not essential

staff was friendly, nice and substantial breakfast was provided, very comfortable mattress, kitchen with stovetop, dishwasher, full size refrigerator which would be nice for an extended stay

everything, they have a basketball court, firepit ,pool, gym

and foremost, i really like their staff from front desk, housekeeping, kitchen and maintenance

wish there was a pool outside

big pool but no hot tub

just the door to the patio outside the pool locks and doesn’t open with key card

the pool, location and cleanliness

pool area could be kept a little cleaner

a kitchen with dishwasher, plates, spoons, fridge, microwave, washing liquids and sponges etc large

the breakfast selection, lots of good protein choices

i also enjoyed the full kitchen

our room was clean and quite as well as spacious. breakfast was very nice as well.

apart from the observations above i enjoyed my stay and i enjoyed the gym too

customer service and breakfast in morning was great

the breakfast was good as were the snacks the night before

the room was spacious, with a full kitchen and full size fridge

desk clerk made up for it by getting ice for me from the kitchen for my water bottle

the room was very spacious and had a full kitchen. everything was very clean.

because of the pandemic, i didn't want to eat out, so i cooked for myself, and the kitchen was fine

extras could bought from the hotel or the convenience store next door, complimentary small laundry, fitness

superior rooms, very comfortable beds, refrigerator with ice maker, dishwasher, fully equipped kitchen

very nice and accommodating and decently clean rooms however, the laundry room needs some work

the kitchen had everything i needed to cook all my meals, and a tom thumb grocery was nearby to buy

that the breakfast wasn't happening due to coronavirus.

every place offers free breakfast and when you pay so much for a room it's awesome to know my family gets free breakfast

couldn't try breakfast because of cdc rules.

wish they would serve a hot breakfast

breakfast

the pool and cleanliness

of course all of us would have preferred room service (maids replenishing things, trash emptied etc) but we all have to make the best of the (+)food was good room service was good also (-)thing is that the remote to the room did not work as much for the hdmi settings and had to call room service through our smartphone

we have stayed before, several times. it's a clean hotel with a nice pool.

pool area is nice but not quite as nice as pictured- it s off the parking lot .

pool & spa was dirty

indoor pool and friendly staff

breakfast was good

breakfast & pool if i’m ever around allen texas again i’ll definitely be staying with quality

rooms were clean, plenty clean quality towels, breakfast, indoor pool/hot tub was the highlight

door pool open and clean, front desk employees very helpful

it is october the outside pool area was closed

people upstairs because the kids we’re having fun in the room just being kids having fun meaning no

pool and hot tub were outside, couldn't use them cause the weather was cold and wet.

few crumbs left behind on housekeeping however with 4 kids to clean up after each day the overall cleanliness was great

breakfast was outstanding

entire facility was very clean; fitness room was very well stocked and staff very helpful

ac did not work and the pool was small and very warm

loved the courtyard and pool atmosphere

we love it but there’s no help so no restaurant only sandwiches and the bar is closed

pool was not in full operation, the lights were off and the waterfall was not working

clean! very clean! their housekeeping team is amazing! great breakfast!

cleanliness, location, hot breakfast and price

was nice and clean, the breakfast was good, beds we’re comfortable

we visit our grandchildren who live close by ,this year we brought our pet dog, chula, a 5 year old chihuahua

continuing endless kids jumping on the floor above!!!

only 2 complaints would be getting into the parking lot, it was kind of confusing coming in in the dark and the closet was really small

well lit parking, comfortable rooms, easy access location

swimming pool/unable to see bottom

beds were comfortable, plenty of parking, charlie s restaurant, conveniently located adjacent to hotel which had fresh, good food

that pool was closed

bar was expensive and couldn’t make a simple rum limeade or vegas bomb

awesome pool area, dinner options with full bar and amazing handmade pizza

the bar the food at restaurant everything was inside

dolores was an amazing staff getting me early check in

the drinks/ snacks in the lobby are very overpriced. $12 for a candy bar and bottle of pop.

excellent gym, nice pool

excellent gym, nice pool

it didn’t make a big difference to us, but it surely would have when we were traveling with our kids

did not go by the pool

we prefer an indoor pool with a hot tub.

the rooms were beautiful. breakfast was really good.

pool was broken and we didn't know until we arrived

swimming pool was out of service, unfortunately, due to no fault of the staff

no breakfast or pool open very disappointing but staff was awesome

breakfast every morning was fantastic

this hotel is very modern and entertaining for kids

breakfast was cold and nasty

we asked for adjoining rooms with our kids and did not get it

the host was awesome and friendly. we enjoyed the pool. and the breakfast was great!

in and seeing a pool table

indoor pool the beautiful room

no breakfast.

the staff. started with the front counter staff all the way to the bar tenders.

walls… we had noisy neighbors across the hall with kids and could hear whenever they came and left…other than that the hotel was excellent for me

my card several times and it put a hold on my card so i was unable to do any shopping for my kids for school because it was over $500

chose not to have room service for reward points

the jacuzzi and pool are a little scary looking.

pool hours

teenage son enjoyed the bunkbed lol and the gym

we were victims of the texas mall shooting and the staff was great in giving us a late check out and discount on the room

location and great breakfast.

breakfast

staff was friendly. rooms clean & comfortable. pool was warm.

the clean rooms comfortable beds, and nice hot breakfast. and heated pool.

we enjoyed every thing ...........and warm pool..... good morning breakfast

the gym had what we needed and very clean

room was wonderful but the outside carpet dirty, pool space dirty

great spacious room with a comfy bed , plenty of parking and a good breakfast !!

breakfast was nice and hot,

the pool was dirty and had lots of dead bugs.

breakfast had a great variety and hot foods as well

clean room. quiet . enjoyable breakfast.

comfortable room and 24/7 fitness room

the staff was friendly. the hotel was very clean and inviting. the breakfast was great!

part of residence inn is always the full kitchen facilities

that the pool was closed

different every morning, this time we stayed four days 4 days and got served the same thing and pool was closed

breakfast was wonderful

hi we weren’t happy that the pool was under construction and the beds wasn’t to much comfy.

the room looked good and so was the dinning and gym

24-hour pool and jacuzzi

pool could have been maintained a bit cleaner.

pool water was green kids couldn't swim and didn't have enough towels ready for 4 people

everything: clean, newness, amenities, location, breakfast

the pool water was green

great location, very clean and a great breakfast.

clean facility and friendly staff. the breakfast was good! i enjoyed my stay.

always enjoy the breakfast. the pancakes are the best!

:-) i missed the breakfast because i was relaxing and for what time it was lol

cleanliness customer service location breakfast lobby atmosphere

an ev charger and staff made sure it was available when i arrived

the lady that served breakfast was very sweet and made sure we had everything we needed

wife liked the breakfast and that's good enough for me

good breakfast pool

clean overall and new carpet and with charging station, free coffee and open gym 24/7

i loved the little kitchen

the laundry and breakfast the room we where very clean

breakfast

that guest’s was not respectful for others for breakfast.

loved the breakfast

super clean and nice pool.

has a nice fitness room and pool. the bar and outside seating is very calm and relaxing.

it has a bar and restaurant

the bar staff.

the sweetwater bar & grill was a very relaxed atmosphere eating & socializing with delicious food

location, room, staff, and breakfast

fitness center and renovated property.

didn't get to us the grill or kitchen

friendly desk staff, location, and laundry area. room layout is great.

did not really expect a full kitchen, which was awesome.

it was so close to everything we needed and wanted to go to! so clean and kids loved the pool!

several small roaches in the bathroom & 1 on the kitchen counter

the rooms have full couches, table, and kitchen

dead ones under the kitchen sink and in the bathtub and live one's on the stovetop

new design, clean, kitchenette - can't go wrong

full kitchen. updated tech.

laundry took me for five bucks just to do one load

the pool is not ready

lack of amenities. no microwave/refrigerator in rooms or pool at property.

location need to update the web site because facility does not offer a pool as it says on the

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

the swimming pool. needs to be a jacuzzi at that size.

pool didn’t resemble the pictures online

the location near food was awesome! the gym and pool were just big enough.

brought our kids to do some school clothes shopping and let them go swimming

location, restaurants near by, gym, pool table, cornhole and bar

there was an ongoing leak in the hallway from the laundry area that did get larger

the pool being out of action.

breakfast was amazing!!

very very decent people and no problems with early and late check out

guest laundry has been out of order for weeks

the staff were friendly. the room was clean and we really enjoyed the breakfast.

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

the breakfast

cozy room and breakfast

the breakfast could have been a lot better

the pool was very nice because the temps were unseasonably hot 98 to 105 degrees

my car got broken into and from bum follow me around the parking lot for 30 minutes

room service good

with everything going on, the breakfast was great

while i was sitting in the parking lot waiting for my wife at one point a stranger left his car walked up to my car looked at

on demand kitchen area and they provide dishes very cool and awesome place off the hwy but ducked

the kitchenette came with everything i needed

love the room with kitchenette and is very spacious.

no laundry detergent

dee (the manager) was so sweet and really understanding to my late check out situation

my kids & dog stay for free

there was kids running outside all times of night and trash was piled up and bugs flying everywhere

not a place for kids to be around

there are many kids playing in the court yard until 11:30pm which you can hear even with the room closed

they could improve their breakfast offerings.

i did wish they had kolaches but the breakfast area was clean and full of what they did hav

wasn't able to use the gym due to covid precautions

the gym was a super plus for me as i work out 5 tines a week at the gym

the fitness gym was not more equipped

they had a heated pool, a bar with the sports on

the location was perfect. staff was very friendly. the person that did breakfast was amazing

clean and welcoming. nice bar and breakfast.

that the pool wasn’t order

free breakfast would have completed an ideal stay.

husband loved breakfast but i was getting ready so i didn’t go down

breakfast was wonderful

breakfast could be improved

breakfast in the morning was definitely a plus

breakfast was the same every day.

very secure place. the breakfast bar was amazing.

my family loved it the kids as well as the adults

the kids loved the pool, breakfast and evening snacks

free private parking, beautiful and clean rooms, amazing staff, we were able to ask for a late check out for free

yoo many kids. lol

it’s advertised as having a kitchenette, and there’s even a sign in the room that says to ask the front staff for a cooktop

great location. good breakfast options. friendly staff

the room is set up with a great kitchenette, full-sized fridge and freezer, and dishware where i could definitely see it

small pool

the suite with kitchenette made staying with a toddler sooo much easier

no breakfast, no pool, wifi wasn't working right

breakfast was amazing and employees were wonderful.

the pool not being open lol but i understand we’re in a pandemic

due to covd 19 there was no breakfast

the pool was closed & no breakfast.

there were about a dozen kids on our floor and they were up at 6am slamming doors

the breakfast is awesome and the rooms are clean

staff, great location, good quality fitness centre

room wasnt very clean, the laundry room smelled like rotting mildew

staff was very friendly and accommodating. the breakfast was great!

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

breakfast of eggs, sausage and biscuits provided along with other items to choose from

the breakfast area was nice.

besides the breakfast, everything was good.

the price for a week was reasonable good tv channels and their gym was open.

full hot breakfast

even better than i expected. staff was great and no complaints. breakfast was also good.

the breakfast was really nice and had many choices

i always choose the hampton inn because of the cleanliness and breakfast.

they were waiting on management to come in, also at night we were looking forward to enjoy the pool but were unable to because also waiting on management

the property is always very clean, the staff is extremely nice and the breakfast has multiple options and the ladies working the breakfast are very sweet

nice quant breakfast area

the coffee/hot chocolate area. the kids really enjoyed it.

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

the breakfast. but the parfaits were delicious

clean rooms, friendly staff, indoor pool, smoke area for my husband.

facilities in the hotel were all in a good state and properly working, such as gym, swimming pool, atm and vending machines

good amenities, although i didn't try the pool

said 24 hour room service

bar service could have had two more bar tenders didnt like that free wifi wasn t provided, that

my suite accommodations fit my family and the breakfast was hot and good every morning

very nice clean rooms with kitchenette. classy

the big windows all the pillows big bathroom eating utensils the pool is awesome

only downsides to out trip was that the pool wasn't open during our stay although the weather was perfect and the fire pit in the courtyard

beds are comfortable, the fully equipped kitchen and pet friendly accommodations make this a perfect place for families

wonderful rooms'' common areas'' pool '' laundry'' breakfast

kids were swimming and yelling and people were having some kind of party every night until

it also was so quiet and relaxing and i enjoyed the pool and workout facility

dirty pool area

have the pool clean.

need more variety for breakfast … maybe yogurts or fruits …

juice was out at breakfast

the pool area

the pool and hot tub is kept up and so nice

the indoor pool

we were sad to see that the hotel restaurant and bar were still closed down due to covid.

the pool wasn't warm enough to swim and that's one of my girls'favorite things to do.

i had put in for a late check out when i booked room because our flight was not leaving til 8pm

staff is amazing, rooms are nice and clean, pool and hottub are perfect.

room service daily and put in water in the hotel room rather than having to come downstairs to get

i wish the pool opened earlier.

the staffs were helpful and the breakfast was good.

breakfast could be a little later

the continental breakfast was good

the pool wasn't ready and the elevator did not work.

kids were loud running through the hallway and slamming doors

we had to climb 4 flights of stairs with kids and luggage

kids running around knocking on random doors

seem like a big deal but this weekend was all about relaxing after a big move for me and my kids

turkey options for breakfast

didn't like the pool close at 10

swimming pool was green and unusable ! very disappointing

had a pool, they let us bbq, the bartender julia was nice and work well under pressure it was always a

blanca at the bar is a great asset to your hotel

the hotel was noisy, dirty and lack of resources like towels and not tissue in the gym area

the kids enjoyed the breakfast

the pool is the second reason

pool was not ready and available for kids to swim

breakfast could have been better. pool was closed, should have been posted online.

hot breakfast and grab and go spacious rooms covid-19 friendly

the laundry machines were new and there was no charge to do laundry

i liked that i got everything i needed in the room like the kitchen, the fridge and so on.

breakfast and dinner

amenities in room, the kitchenette, the whole room and the breakfast options.

breakfast was lacking adequate variety. only hard boiled eggs, no sausage or bacon.

the rooms where spacious and the breakfast was awesome ud83dudc4d

clean, well maintained, nice pool, polite and efficient staff, easy parking

pool was indoor and out door but indoor was not heated

the pool an bar wasn't open

wish breakfast was cheaper

there was no water in the gym

great continental breakfast choices.

the breakfast was ok

pool was green it's winter time should be covered

laundry machine was not working

i don’t like how early housekeeping and the dirty laundry person comes

the hotel due to gym and pool

the gym is also very small

the complimentary breakfast was very nice

my room,breakfast, pool,and the lobby

i didn't like that the indoor pool water

pool was cold and water was cloudy

the gym was closed

of marijuana throughout parking lot and hallways, even in the elevators

there was a fight out in the parking lot that was really loud, and then the people upstairs were playing and running and you

love the breakfast and very convenient location

not to mention the people out in the parking lot hanging around the automobiles

wifi keep kicking me off within hours of logging in. pool was green.

has a functional guest laundry although it was impossible to get quarters at front desk on either shift even though all

disturbed with laundry freshen

the laundry room had only one washer and dryer but both worked very well

no laundry or ice machine

i can do my laundry

bar and grille on site

pool was too cold

my kids and i loved the snack station, the room was a great size, breakfast buffet had a little of

i loved the hiking trails next door and the swimming pool

wish i had more time to enjoy the swimming pool and gym, but looked nice

room and bed and staff was wonderful, the breakfast could use some help, not enough choices but what was there was great

breakfast had a great selection

gym was way above average for a small hotel

kids loved the outside pool and complementary breakfast

breakfast was great also bed was just right

they had a great variety of breakfast, waffles, cereals toast, oatmeal and coffee

the breakfast selections.

breakfast was sufficient, staff was so excellent and did a great job on our room

could have a few more breakfast options, but overall good value

the breakfast could have a little more variety. there is no meat,or eggs.

all of the above. breakfast was good. staff always pleasant and helpful!

they let us use the breakfast area to have a pizza dinner with friend!

they had a laundry on the second floor with nice machines that worked

the pool area was great. my boys liked the breakfast. overall, it was a good stay

room was great. breakfast was good.

the pool was green when we got there and trash floating in it

roof i take it not sure but water leak but we was moved to a different room with no problem and pool didn't seem to be

laundry area

the blankets, towels, the pool being open, and pest control.

the pool had an accommodation for seniors which was thoughtful.

saying anything at the website, the hotel was renovating the breakfast area and the pool was closed

pool looked clean but i didn't have a chance to go

it had a pool

was hoping the breakfast area was a little more organized and i was hoping for an indoor pool area or jacuzzi

pool was green and the room smelled like mold it was very distasteful the towels were dirty then

abv always has micro / fridge laundry and good ac

i always put my linens outside my door or take them to the laundry room and get new ones

the breakfast was great , lots of options

clean and bright, appeared new! great coffee and breakfast!

hotel is very clean, in a great location, and had a good breakfast.

the breakfast selection was perfect

breakfast was good