the pool needs to be cleaned

it was in a quiet peaceful place to me. it had a great breakfast

breakfast was horrible

there was no breakfast was very convenient n great price

me have to flush twice every time number 2 makes itself present otherwise it’ll get clogged no breakfast although they advertise it like they have

i didn't get my breakfast voucher when i checked, they had me on the

nice lobby/lounge area serves breakfast and serves as a bar and snack area in evenings

would have liked some sort of free breakfast.

good breakfast

nice staff, free parking, great amenities (pool, mini-gym, etc).

great value. quality room. great breakfast.

pool closed.

only one operational treadmill, a pair of dumbbells, and a defective air conditioning unit, the gym was ill-equipped for guests looking to maintain their fitness routines

is only offered until the breakfast is closed

the gym is also very small

you can't sit next to the pool and relax even though it's after 10 i didn't want to swim in it i just wanted to sit by it and

pool was clean and rooms as well.

daily housekeeping it was clean and hotel doesn’t have a pool other red roof inn plus has pool

the pool was very clean.

i took a picture , the drawers were damaged , they had bugs in the bathroom , i paid extra for a kitchenette and it wasn’t working or nothing to use to cook anything , i thought it would at

the pool an bar wasn't open

also i didn t like that it didn t had a couch that converts to bed just in case for kids

updated tvs, more towels in rooms and the pool would ve been so much better of it was heated

the renovated room and the free kids meals

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiancé were bitten by bed bugs for weeks before we knew what was happening , showed hotel

large bathroom and full kitchen, this location has the best extended stay concept on the market today

before this room i stayed at another one and it had everything in the kitchen worked(stove, microwave , except ac upstairs was hot

breakfast was so good

breakfast was lacking adequate variety. only hard boiled eggs, no sausage or bacon.

definitely, a comfortable week's stay or longer with all kitchen tools

the spacious room, convenience of self laundry

spacious room good gym

the hotel was noisy, dirty and lack of resources like towels and not tissue in the gym area

swimming pool was green and unusable ! very disappointing

had a pool, they let us bbq, the bartender julia was nice and work well under pressure it was always a

clean, free late check out

message soap bar; illuminated clock in bathroom mirror; fitness ctr.

had room service and breakfast

staff is amazing, rooms are nice and clean, pool and hottub are perfect.

i had put in for a late check out when i booked room because our flight was not leaving til 8pm

ok site free laundry

we loved the access to laundry and gym

also the gym room wasn't open @730 although the notice says the facility starts opening

laundry

nice place to stay. walmart is near. laundry and gym available.

swim pool

i liked the swimming pool and the room was nice.

pool was dirty

not only did it have a pool it had a spa as well

inside pool temp was freezing

breakfast is awesome love the cinnamon waffles

breakfast indoor pool gym split rooms

breakfast!

was very comfortable, i liked the separate seating area, and kitchen space with microwave

bed or linens for pull out sofa, no hand towels or face cloths, disposal not working, light bulbs kitchen and bathroom, loud and noisy refrigerator,

indoor pool a plus if you have kids

there were always kids in the pool and it was always filled

the pool was decent and not busy and the gym had two treadmills, 1 bike & 1 elipticle and some weights & one weight machine etc & it

parking is a bit limited but still worth staying here again

room service

indoor pool was closed and we had to go to front desk to get our towels

bed was comfortable ...breakfast was nice. gym is good

some of fruit on breakfast didnt look fesh

breakfast, always love healthy options along with good old fashioned sausage and waffles

my room and the warm breakfast.

i was amazed that their restaurant and bar service was so economical and the food was really good

the pool was open so my kids were happy

was excellent,breakfast and snacks and atmosphere in the hotel price was acceptable and i will go back

breakfast, kids loved the indoor pool, the bed was like heaven, felt very safe, and very accommodating

the pool was clean my kids enjoyed the cool elevators also

the front desk attendant was so nice when we came in and came up to our floor at 11pm to make kids be quiet after making so much noise

during breakfast the staff was very helpful when we couldn't get the pancake machine to work

the hot tub was not working in pool area was looking forward to using it during our stay

property was easy to get to as well as having plenty of parking

tv didn t connect to wifi so no netflix or youtube

that they didn't have breakfast

hotel says breakfast included in the price only had coffee and hot chocolate, what happens with the juices,

breakfast was instant oatmeal and a breakfast bar.

no meat on breakfast lol

improve: the smell of cigarettes in the rooms, cleaning the carpets and placing some pans or kitchen utensils

indoor pool was great

i liked was the staff, breakfast, coffee, fitness center, spaciousness of the room, air conditioning, water pressure, refrigerator w/icemaker

the rooms were nice and clean. i liked that their was a kitchen included and the price was nice.

i loved having a full kitchen and the layout of the room made it feel like home

the breakfast person was unfriendly

i also loved the late check out, the pool looked clean although i didn't get to use it because i was always busy

pool area was well kept and water was clean and refreshing

clean and loved the balcony overlooking the pool

baby crying, kids loud, etc

swimming pool

the property is always very clean, the staff is extremely nice and the breakfast has multiple options and the ladies working the breakfast are very sweet

fresh, appointed with first class furnishings, lobby and breakfast area, pool patio and a real gym

the coffee/hot chocolate area. the kids really enjoyed it.

the breakfast. but the parfaits were delicious

was nice size, great bed and kitchen area would have been a bonus if we had stayed longer than one night

swimming pool was not clean and in breakfast black tea was not available

breakfast was okay and the location is great

breakfast was good but need to improve more variety such as fruit and different types of bread and

unfortunately the pool was closed for renovations... next time!

the breakfast was not good

food, location, beds, cleanliness, and gym was great. courtesy front desk and service staff.

was very grateful for that as well as the breakfast and the coffee always available

even better than i expected. staff was great and no complaints. breakfast was also good.

ate the breakfast three mornings

everything. specially the breakfast.

can't order a glass of milk via room service. can't order chocolate cake via room service.

loved everything about it! pool was great!

shower in the pool/gym area di not have hot water

shower in the pool/gym area di not have hot water

the only disappointment for me was the lack of room service, but the staff was great about receiving food delivery and calling me when it came

we had a room on the 1st floor where we could walk out to the pool

the rooms were spaceous, quiet and clean! i enjoyed the pool as well.

everything especially the pool

liked the space in the rooms and all the amenities the pool was so comfortable and cool i love this

excellent,, awesome for the price quite, the staff was nice and courteous the kids enjoyed the pool thank you will be back

the pool wasn’t open do to bring dirty

the comfortable clean beds! the breakfast!!! the jacuzzi and pool were wonderful!!!!!!!

they allowed late check

clean, comfortable and free breakfast

breakfast and pool area

and i love the open bar and 24/7 open gallery and my kids enjoyed the pool it was awesome

we had dogs, kids, babies, so many bags and baby beds etc that it was definitely inconvenient for both elevators

very clean rooms, breakfasts grab and go

tried to charge me a $75 pet fee that was not disclosed prior to the booking

more things on the breakfast menu that could be a little bit more better more fruit like omelets oatmeal or some type

i didnt eat breakfast but they allow late check out.

it had a lot of options for us and our kids

great food and room service

give my best to maria and oscar for their excellent service and kindness to my kids at breakfast

the room service was extra fast to bring it up to my room and the food is the delicious

breakfast of eggs, sausage and biscuits provided along with other items to choose from

the price for a week was reasonable good tv channels and their gym was open.

breakfast is great

a friendly front desk, impeccably clean room, comfortable bed and convenient location with free breakfast

the breakfast only consist of muffins , yogurt , coffee and juice. no hot breakfast or waffles.

the kids up stairs never stopped crying we asked to by a exit door and away from kids

had a kitchen and everything you need to clean and it was like a was at a house when i was at the hotel

the breakfast was amazing, pool was clean, grills were clean,

breakfast was great and the room was comfortable and clean.

pool closed, grill not working, exercise room out of order.

the sink was kitchen stopped up and the cable lage.

luxury vinyl plank flooring. full size fridge with small kitchen area.

nice and clean room, full kitchen with everything you need if you want to cook.

room was clean and had all i needed, including the kitchenette, large fridge, microwave, as well as and a nice bathroom with good shower and towels

a simple extended stay place 10 minutes away - all was what i'd hope for with bath, kitchen with stove & fridge, etc

no pet fee

breakfast could have been better.

& go breakfast items were not replenished

new laundry

breakfast was a little less than expected, but it filled the gap to get us going in the morning

bar area to the left of check in area

, the laundry is 24 hours which is great but $2 a load

laundry near by

my kids and i loved the snack station, the room was a great size, breakfast buffet had a little of

facility was good for kids to play and having pool party, pizza party

breakfast was ample, parking garage added a layer of safety

yoo many kids. lol

laundry facilities clean and worked great

laundromat, gym, jacuzzi and pool are wonderful

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep a bit before

the breakfast had lots to choose

breakfast bar had a variety of options and was well stocked and clean

i like that there is a pool and a nice outdoor fire

place for us to meet our family at the bar area in the lobby

no indoor pool and hot tub.

pool was great had my daughter's 8th birthday party there

great location. we walked to dinner. hotel bar had good drinks.

close to a lot of places to eat and right up the street there is this cute little park where the kids can go play; it's this nature based park this location is great for families who are visiting

love to come stay when covid is over so i can try out all the amenities but we had a blast at the pool and walking around the grounds

brought our kids to do some school clothes shopping and let them go swimming

breakfast great a good place to realax the children's would love it

set an appt for the pool for covid precautions so you get it all to yourself

breakfast quality left something to be desired

kids running up and down hallway all nite & once room wasnt cleaned up when we returned to room at

my kids particularly enjoyed the basketball court

the pool and jacuzzi were very nice!!

coffee pot lid was broken and the kitchen sink faucet was loose

amenities, size of room, security of the place (all doors even lobby are key only) and the indoor pool

great security the grand kids can go alone from parents to grandparents room

the swimming pool was closed throughout our stay

the buffet breakfast is delicious and only $12 for 2 people

i also didn’t like that breakfast wasn’t free for the price i paid to stay here

the breakfast and parking

there was a bar that closed at 11

next, i had to definity see the gym for myself and i must say it may be small, but it fits what i needed

it offers pool, gym, laundry and a little store

good breakfast selections

affordable. allows early check in and late check out.

recent remodel looks good. gym is small but nice. rooms clean and comfortable

there was hot breakfast available at check-out and that was a huge plus

kitchenette in the room spacious room with a sofa bed and work desk

didn't care for the set up this time, i got the room that had kitchen tables vs the bar and chairs

this place was awesome! large suites with a kitchen, big tv super!

great room, arrangement, shower, kitchen

breakfast!

in advance, get up to the room and its one king bed, mind you there was my husband and our five kids

very clean place. breakfast was good. it was about 10 minutes to where we were going.

groups of kids running up and down the hall at night before bed time

breakfast was wonderful

our room had a kitchen area with a sink, refrigerator, and dishwasher

ac did not work and the pool was small and very warm

she gave us a late check out and a credit for the second night

i do wish they had a jacuzzi with their little pool and back

loved the courtyard and pool atmosphere

there was a coffee bar and perhaps a place to order breakfast, but it didn’t look like it was included in the hotel

so i loaded the kids up and headed to the hotel 2 hours in the drive, still no call or email from either one to

the beds were very comfortable and breakfast had several options that were very good

was exactly what i needed to walk in with my 2 kids and give us such beautiful rest &

continuing endless kids jumping on the floor above!!!

excellent hot breakfast, safe location, clean rooms

pool was a tad cold but we swam three times with my granddaughter

nice modern hotel. spacious rooms. nice front desk staff. great gym area.

it could be because the kids put a sleeping sign on the door the first night but i removed it that evening

kids running up and down halls and in room above us til 1:00 am

the breakfast was one of the best we've had

every place offers free breakfast and when you pay so much for a room it's awesome to know my family gets free breakfast

we didn’t do breakfast only coffee. early check in

spacious room and the availability of space for other events like birthdays parties and gym, etc

having two dollar laundry was a nice benefit, but there was only one washer and dryer

the room was big huge t.v. bathroom well appointed. breakfast was wonderful as usual.

superior rooms, very comfortable beds, refrigerator with ice maker, dishwasher, fully equipped kitchen

the beds are so comfortable! love having the kitchen and kitchen supplies.

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more comfortable

i love that there is a stove to cook and i can wash my laundry for free love that

very nice and accommodating and decently clean rooms however, the laundry room needs some work

the pool and outside area was great too

breakfast was great as well

concerning the hotel ranging from the customer service, room service, breakfast service, room space, and location were highly commendable

nice bed and sofa. overall layout and kitchen arrangement excellent.

else , clean,comfy beds ,large suites,quiet place ,fitness center pool area,free breakfast in addition to less than 5 minutes check in on friday evening ,mother's

bathroom cleanliness below par (old soap bar from previous occupant wedged behind shower gel tube

the gentleman from the bar was very nice

good food n drinks at the bar area

the gym and pool are very nice

staff were smoking at the exit to the pool and we had to walk through their smoke to get back to the motel

wish the temperature in the gym was cooler.

the pool area was large and had comfortable seating and shade

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent breakfast with large dining space

nice bed covert clean great indoor pool

indoor pool, spacious rooms, great location to hospital

the rooms were very, very clean, and the breakfast was hot and delicious

breakfast was a little lacking. thank goodness for coffee and bananas.

staff was awesome! rooms were very clean, and so was the pool. pets are allowed.

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

i like that there was no fuse when i asked for late check out

i like about the property was the fact that he has a swimming pool then is next to a major highway and on top of it it has a standup shower one of my

also, the pool is lime, green infested, probably all sorts of bugs and animals in that and it should be

location was perfect. pool was clean.

the rooms to the breakfast and staff behavior we (my family and i) were very satisfied

the breakfast was delectable

room, comfortable beds, nice bathroom, nice gym

room was larger and nicer than expected, great location, friendly staff and great breakfast options

staff were extremely friendly.. breakfast was good.. rooms spaceous and clean

wifi was not working

we asked for room service twice once a day before and another time the day of

ery other area too lobby, pool ) worth it for the

the staff laundry on site free parking breakfast included and also pool and gym ud83eudd70

it was nice to have breakfast on the property

my kids like the view from the elevator

hotel breakfast buffet

the staff was courstecy, informative, the room was clean, and the breakfast was delicious.

loved my stay...my daughter was very happy.....room service was great.

beds very comfy, jacuzzi very nice pool very cold gym nice

there are two well equipped coin-operated washing machine rooms in the hotel and free laundry supplies are offered at the front desk

the kitchen was clean they provided all the amenities needed

said the bar was open from 4pm to 12 am

also i was pleasantly surprised that there was a bar downstairs and a connect four game since we had our teenage daughter with us

enjoy the pool

the hotel it was super convenient to walk to the galleria weather permitted and we also loved the gym and pool

the cleanliness at the pool was subpar

gym was nice

pool area was very nice

we kept our kids very quiet in the morning, but no matter how quiet they were we got phone calls saying their

gym closed

the gym was a joke with no equipments working as expected

the fitness gym was not more equipped

also the gym had 3 stations and the main one- the treadmill was broken

i did wish they had kolaches but the breakfast area was clean and full of what they did hav

it wasn’t enough fruits out for breakfast.

the swimming pool was cloudy so we did not use it

it was a very great place to stay the staff was amazing. and the bar was great

the breakfast was delcicious also

nice lobby, clean pool, room is a very nice size

on demand kitchen area and they provide dishes very cool and awesome place off the hwy but ducked

the hotel staff was courteous, and the hotel was very clean and convenient with 2 laundry facilities

kitchen was well equipped with a full size fridge, cutlery, crockery and pans although it could

dee (the manager) was so sweet and really understanding to my late check out situation

the kitchen that you can cook and they have their own dishes.

billiards gym hot tub bed & service

love the full breakfast they served

loved the breakfast grab bags and extra sanitary precautions taken for covid.

no microwave in room. pool jacuzzi wasnt working

wonderful breakfast buffet, nice staff, beautiful place.

small gym

kiddie pool has a pipe in the middle and it seems dangerous specially with small kids since they arent

close to shopping and the shuttle bus takes you to the galleria.

the pool and ac

asked for adjoining room with kids and they had this option and accommodated us

wish pool had later hours because they got finished with dance competetion the pool and hot tub were

i had a hard time finding a parking spot. and kids were running in the halls and screaming.

there was a snack bar available 24x7 and was always supplied with fresh food and drinks

my granddaughter and grandson had a ball in the pool, while me any my brother enjoyed the gym

the pool was closed.

breakfast was great loved everything ❤️

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

the staff were friendly. the room was clean and we really enjoyed the breakfast.

bathroom was very clean no unidentified spots anywhere staff was more than accommodating the breakfast could have been more but

everything except the breakfast

staff at the front bar who were selling starbucks code in the lobby had no idea how to make or serve the coffee

this was very difficult for a family with kids

room service was quick and tasty.

room service was delicious and delivered quickly

the rest of the staff from check in to room service was wonderful

if they had 2 days breakfast varieties put together, would have been nice.

the gym

good breakfast, clean, new, comfortable, quiet, friendly!

the good side, they have free wifi, a pool, a gym, breakfast is included, nice, clean and cozy rooms with plenty of space and a

nice decor, clean rooms, and great breakfast.

room service missed cleaning our room

location to my kids for my visit

nothing in vending machine. no complimentary breakfast buffet.

was only one person working at this hotel, she was filling all positions: front desk, room service

i had to ask for room service to clean and bring towels for a 6 day stay.

pool nice and gym

the pool was excellent, and quite rooms were very nice!

i enjoyed the pool and pool bar, my room was clean and beautiful, all the staff were very friendly and helpful

slow bar service. had to wait 10-15 minutes while sitting at the bar.

the pool is beautiful

there was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant was closed

and our pillows were molded and had a sour odor , had to switch our at 1am in the morning , also room service did not clean the room at all until we requested at 3pm

8/drink), in very small

pool was wonderful

i also ordered room service on 1/14 in the evening and they accommodated my request for an omelette when it was

my kids & dog stay for free

there was kids running outside all times of night and trash was piled up and bugs flying everywhere

not a place for kids to be around

there are many kids playing in the court yard until 11:30pm which you can hear even with the room closed

the pool is way to small for that amount of guests

pool opens at 10am

guy at the breakfast buffet that kept yelling at people telling them about a customer that set his jacket on

breakfast could use some tlc

room was equipped with a mini kitchen

the staff. fitness

very clean rooms and big fitness center

in hall corridors, door in room would get stuck and not lock, room key didn’t work to open pool gate, no cleaning service available during weekend stay

the bar and the starbucks

was cold and the pool is outside and not heated

breakfast was great, the pool was very clean and had towels ready

facilities and good gym

rarity for some chain hotels)

room was clean, great breakfast, pool was clean and perfect. would definitely stay again!

midshift guy had an attitude and told us they didn't have any pillows for our kids who were on the pull out

i had to take all my laundry off site to make certain they were washed properly and sanitized

one takes care of the gym equipment that are not working

nice pool

cool also got my deposit back so no problems at all felt comfortable also there was breakfast

guest laundry has been out of order for weeks

the pool was broken

we didn’t check out the pool area

no inside pool.

the pool didn't look too clean.

no breakfast location good

the best people there was the short caucasian driver who drove the shuttle, the male hispanic manager and the black gentleman with the glasses at the restaurant

beds room was clean breakfast at the restaurant was good and price was fair for the breakfast bar the staff at the hotel was so nice and they went above and beyond and they deserve a

the breakfast buffet, and late check out.

a lot of families staying so the pool was crowded. but not a big deal

was not shut all the way when i arrived at my room, there was no microwave in the room, and shuttle bus wasn t available during the weekends

the pool was very nice because the temps were unseasonably hot 98 to 105 degrees

the parking lot.

free breakfast schedule

you have to pay for parking

clean, good breakfast, we enjoyed our time there. comfortable room, very friendly staff.

all cleaning and room service staff did not speak english

the breakfast was ok but need more items, especially meat and eggs.

would be nice if the hotel had a gym.

i received no room service

the carpet, room layout, the super soft beds,cable channels,large soft bath towels and the pool side

breakfast was very good.

breakfast was good

everything and the breakfast

the breakfast options were basic

room fancy shampoo conditioner and shower gel to use the swimming pool was actually open to swim in a full breakfast bar to eat at clean hallways and the entire

it was very nice day like at home with a kitchen and big living room. definitely go back.

great bed, huge shower, and a kitchenette! big desk, too, and a separate bedroom.

the pool was ice cold.

there was a nice outdoor pool and jacuzzi for anyone who was interested, and the other guests were quiet and nice

great breakfast! comfortable bed nice bar services friendly staff

did not have time to enjoy any amenities such as pool, gym,

the hotel staff were friendly and helpful. clean rooms and the pool was clean and fresh water.

person at the front desk didn't tell me the breakfast during the week was different than the

cleanliness, breakfast, value and location are superior than all the higher-end hotels that i've visited in the

i paid for the king suite with a spa bath which was $163

spacious room with full kitchen. very clean

loved the gym, laundry facilities, big fridge and dishwasher

weren't told that breakfast closed 30 min earlier on weekdays so we missed monday morning breakfast because we ate

great breakfast

friendly , rooms were large and roomy, breakfast was excellent, and a very clean property

the room with kitchen

it was super clean, and the hotel was super accommodating to my special requests (early check in

you'd expect people do laundry but the facility never had quarters doesn't make sense

we stayed because it was across from the hospital where we had a very early check in.

price. kitchen

king room w/ kitchen

no breakfast

carpet needs shampoo and the kitchen cabinets are old and the chipping wood particles

roaches on kitchen !

room the space it was real spicy and the kitchen i was able to fix a little lunch over all the room was real nice the staff wasn't as well

laundry room dryer did not dry clothes

no plates or cups or pots and pans. breakfast was horrible. muffin and coffee

deep cleansing of the room/kitchen/sink

nice big rooms & the kitchen

actually had a kitchenette in it, sofa, wonderful long counter between the kitchenette and the living area

pool was a little cold

laundry room available with only one washer and one dryer

there was a laundry room, a gym, a pool, etc

there is an outdoor pool

also would have been nice to have one extra laundry bag in the room

they charged me 35$, i’m assuming for early check in

pool wasn't good. traffic noise is annoying

swimming pool looks clean but the gate it's looks chained shut

laundry, ice machine, vending machines, water machine, unlimited coffee in the morning

had to wait until 2am to do laundry

the pool was closed.

the pool wasn’t opened

still says there’s a pool when there’s not one anymore, the room was right next to the entrance so all we heard was

breakfast was advertised and so was a pool and neither were provided

early check in.

was a nice bar in the lobby with food and drinks

the gym

would have preferred a room over looking the pool. very noisy with traffic.

pool could have been heated

they balcony view over the pool

pool area.

no pool nor weight room

pool closed, one door didn't allow entry

the fact that they stopped breakfast

i liked the breakfast