pool, parking, room out dates, no real breakfast

our room was located on the same side as pool, very bright lights shining in the room all night.

pool was open but had trash in it

it had a pool

need longer pool hours

better breakfast than most.

the pool and gym was geart !

was exceptionally clean, the complementary gym was furnished well given the size of the hotel

the room layout and art photos on wall are very beautiful. also like the gym and pool.

pool and gym were nice and

good breakfast

gym was nice and the pool looks good

the lights, all the outlets and wifi

convenient location, friendly staff, breakfast buffet, clean rooms.

gym was water damaged

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

it was close to the shop that fixed my car. the pool was very clean.

also, the pool is lime, green infested, probably all sorts of bugs and animals in that and it should be

location was perfect. pool was clean.

i like that there was no fuse when i asked for late check out

the ac cooled very well. my son enjoyed the indoor pool

my kids were turned away from breakfast

the room was great! we had our grandkids so they really enjoyed the pool!

wouldn't bring extra towels to room we had 4 kids and needed extra then housekeeping took our clean towels we had asked for and left the dirty

my kids were turned away from breakfast

in lady unprofessional, loud , no towels always i get off at 12pm an kids out on the

also, fully functioning kitchen

the room has a kitchen and it was nice.

at front rude and have kids running around when i checked in i thought i was at a daycare and she looked at me as if i did

a lot and didn't have time for that, so i just took and washed everything myself with my regular laundry

i enjoyed the breakfast also

breakfast was fruit loops, corn flakes, special k red berry, hot chocolate, tea, coffee, mini

breakfast was okay they did have lots of options

the hotel was clean and the breakfast better than we anticipated

the staff was nice, the rooms where clean and the breakfast was pretty decent

vending machines don't work laundry room smelled like sewer not a good

due to the area, abandoned store next to location made the red roof seem not as nice as well, laundry facilities could use

was a nice place the staff was cool and answer all my questions and let me finish my laundry

the sink was kitchen stopped up and the cable lage.

room (all trash cans were filled and over flowing the bed had no sheets or pillow cases the kitchen had food still left on the counter and the ac was just dripping in a bucket ) i went back

nice and clean room, full kitchen with everything you need if you want to cook.

luxury vinyl plank flooring. full size fridge with small kitchen area.

the freezer in the kitchen had a higher than useful temperature.

abv always has micro / fridge laundry and good ac

i always put my linens outside my door or take them to the laundry room and get new ones

nice view of the pool and it was enjoyable as well.

pool always closed

roof i take it not sure but water leak but we was moved to a different room with no problem and pool didn't seem to be

the pool had an accommodation for seniors which was thoughtful.

laundry area

breakfast was sufficient, staff was so excellent and did a great job on our room

they had a great variety of breakfast, waffles, cereals toast, oatmeal and coffee

the breakfast could have a little more variety. there is no meat,or eggs.

very nice staff!!! clean facility. great breakfast options.

the staff is vey friendly and they offered breakfast however i did not eat any.

had to be in pool area with gate locked

wish the pool stayed open later

the pool was nice

the pool is nice and rooms are nice and clean

people are nice and nice pool

the room was good sized, title floor was nice because i they also had a pool and cafe, which was fairly clean and their curb appeal around the pool was beautiful

they had a pool and were updating or upgrading the properties

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

pool

pool looked blue but had a cloudiness to it

breakfast was good

breakfast was not available at 6am

the breakfast

breakfast was superb with plenty of fruit, yogurt and

breakfast did not serve and meat

the breakfast was limited, the pool was closed, not great when it's really hot outside.

kids running up and down the hall from 7pm - 2am

we requested a late checkout as partial compensation twice before our departure date and were told us was okay but

very roomy with 3 kids

the staff was great and the kids enjoyed the pool

in the morning i took the kids down for breakfast at 8:20 am the hot food was out so we waited for it to be refilled

breakfast was disappointing. i got there midway through and the selection was sparse.

there pool wasn’t open ☹️ and when we were checking out it smelled like marijuana

i also was upset that i was not told about there being a kitchenette in the lower level

great amenities and location. the pool was a little bit too cold. nice breakfast.

everything in the gym worked, the pool was nice

nice beds and pillows, squeaky clean bathroom with great water pressure in the shower, indoor pool with patio, great hot breakfast with omelets, waffles, and delicious potatoes, etc

the gm was very rude & disrespectful to me & my kids

i loved the breakfast, staff and the amenities there.

i’m also appreciative of the patience given towards my family, we travel with 6 kids ranging from 1yrs old to 17yrs and i know it can get overwhelming but your staff made us feel

nice breakfast

staff was very friendly, comfy beds, clean, pool nice

pool didn’t have a hot tub, i called a week ahead for connecting rooms but they did not give us

the staff was very friendly and the breakfast was so good

the hot tub was colder than the pool.

it had a kitchen and they accepted dogs.

great beds and breakfast!!!

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt gross

breakfast was very nice, and the guest atmosphere was terrific

oh by the way the inside pool , it was very clean and so was the hot tub

licious) the cook keep the food coming at all time and the staff

say they have wifi but couldn't connect

they have breafest and laundry room that

there was an attempt to secure the parking lot

didn't have room service false advertisement the crowd and traffic at that location didnt like the over all

beds were comfy. and very clean. parking was good too

the staff were friendly and our room was clean. we didn't eat breakfast, but it looked good.

if there was breakfast and if so, what was the times

good breakfast

nice staff, very clean, big rooms, good breakfast and central location to several things.

clean smell, nice breakfast, nice furniture in the room bed comfy.

great continental breakfast choices.

the breakfast was ok

they have a remarkable pool complex, but we did not use

great pools

we ate at the sports bar across from the hotel

pool wasn’t open which was the main reason we stayed

pool was never available

the indoor pool n breakfast clean rooms

the breakfast person was unfriendly

full size kitchen

the luggage cart was not available and the pool was closed.

the kitchenette was nice we made use of the sink and refrigerator

everything was well kept together, breakfast was amazing! even had fun in the pool.

some of fruit on breakfast didnt look fesh

swimming pool was cloudy and extremely cold

gym and pool door locks not working properly

the pool was not working and had to have the staff come look at

breakfast a bit basic, but that's why it is advertised as

got a queen suite w the full kitchen

breakfast was instant oatmeal and a breakfast bar.

liked the kitchen and being able to make dinner in the room and the hotel provided items to cook with

hotel says breakfast included in the price only had coffee and hot chocolate, what happens with the juices,

didn't like the fact of no wifi on the tv

the downstairs has a bad mildew smell because of the pool

the rooms very clean and spacious this would be a good get away hotel for a family with kids

room service is great. front desk staff were also nice to interact with.

location and free parking were also good

they offered free laundry facilities and gym equipment

great price, full kitchen

nice place to stay. walmart is near. laundry and gym available.

good this nice soft bed and kitchen pretty better.

no gym

the breakfast was great

the restaurant and room service was closed due to the pandemic

room was okay but i thought there would be a pool and the gym was small , i have to pay extra for golfing i thought it was included so my family did not have

my kids were expecting to go swimming

i paid for breakfast but nobody mentioned it to me and i didn’t get any cookies

pool

my kids enjoyed the pool and it was closer to most places we went. will definitely stay again

more parking spots

haven't been on vacation without husband and kids in 19 years and i had a jacuzzi tub in my room that was absolutely spotless and updated years

very clean, breakfast is good, staff were awesome.

the pool was big enough for all guest to enjoy

the room was clean and had all the kitchen items in it

kitchen in room shaded pool good breakfast easy access off central

the laundry

beyond my expectation! nice breakfast and cleaned environment

bathroom cleanliness below par (old soap bar from previous occupant wedged behind shower gel tube

the gentleman from the bar was very nice

good food n drinks at the bar area

basic hotel with free parking, wifi and pool.

we had a rowdy neighbor (little kids gone wild) one of the nights, but they did settle down near 10pm

there was a small gym, a pool, and laundry machines at the site

halls were very dim on every floor. wish the pool was inside for out of season swimming.

i found the laundry room, though

breakfast was a little lacking. thank goodness for coffee and bananas.

pool was freezing.

breakfast was hot and delicious

breakfast was delicious and the staff was super nice!!!

indoor pool, spacious rooms, great location to hospital

rooms are big and very spacious for our family of 5, & my kids enjoyed the pool

very clean, staff so friendly and awesome and the breakfast was awesome as well, take to your room

no cereal for breakfast

kitchen

staff was friendly, great breakfast bar, gym, laundry, and shallow pool for the kids

staff were extremely friendly.. breakfast was good.. rooms spaceous and clean

breakfast was better than a lot of hotel breakfasts. like the separate living area.

room, comfortable beds, nice bathroom, nice gym

the breakfast was delectable

choices in breakfast or

gym should be 24 hrs with the guest key access

parking, an exercise room and a pool suitable for families with children, good breakfast, good wi-fi, nice towels, very large room

the staff were very warm and accommodating when we asked for early check in.

it didn’t have laundry because the washer wasn’t working but the dryer was working and the gym was not working due to reconstruction of the hotel but overall it was still a pretty good

love everything, looking forward to the breakfast coming back.

the customer laundry room wasn't available to use due to it was out of order supposedly

laundry room

the staff was nice and was pretty flexible with late check out

the 'laundry room' was so dirty and it stank

and i was grateful for the onsite laundry

i make it to the breakfast 9:02

brand new and modern with decent amenities and a good gym for this level of property

good breakfast, coffee.

breakfast, free pool table, plus the pool and hot tub

maybe an extension of the time that the breakfast was available would have been more convenient.

i think the only thing missing for me but still not a huge deal was no microwave and no pool.

breakfast would be much more easier on some of us who travel early if it were served at 6 am

great staff they allowed me an early check in they were wonderful

my kids liked that everyone got their iwn bed thanks to the fold out couch

needed to check in , kids were tired took 45 mins just to check in

the cleaning everything was right at our convenience. excellent room service.

to many kids running around unattended

this hotel is not lavish, it's very comfortable, on sight restaurant, daily happy hour, heated pool

the kids loved the pool which has nice seating areas and a sun patio

gym, lounge, staff, very clean.

we did not have access to the pool while we were there

to stay in when you have a 2 year old child, but the hotel would be perfect for adults and older kids

breakfast was a little lean on choices

no breakfast!

good breakfast

pool was clean and relaxing. my son had some kids to play with while swimming most of the day.

the pool was actually open

no indoor pool or breakfast like it said online

was no breakfast there was no indoor pool like said an pool they had there were locks on all gates so wasn’t open an that was big

no chair to set by pool

there was no breakfast because of covid and the pool was out of order

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

more chose for breakfast

due to covd 19 there was no breakfast

breakfast was very underwhelming

the rooms were up to date. bright colors. beds comfy. good breakfast.

a 3rd of a roll and less then half with on it no extra roll in bathroom and i had 1 adult with 4 kids

there were about a dozen kids on our floor and they were up at 6am slamming doors

excellent fitness center

kids running through the hallway and doors slamming

the outdoor swimming pool was open and clean

everything was nice, the staff was great,breakfast was great, i will definitely come back

breakfast!!

first floor right by a sparkling outdoor swimming pool

we were near a waffle house where we ate breakfast and a chili's where we ate dinner and had a drink

it was in a great location for me getting in and out of the hotel parking lot

was shut down, breakfast area was shut down

also sounded like kids upstairs jumping all night tried to call front desk but no one answered

breakfast was great. prices was good.

the bar was not open but yet there where 3 other people there drinking

the place is great! loved the spa and the restaurant

the room service menu and the restaurant options.

pool

the spa was unresponsive

allen, the front desk attendant, was soooo nice to me and my kids. made all the difference.

no pet fee

& go breakfast items were not replenished

i didnt like they didnt provide breakfast

location, clean rooms, cable, wi-fi, and on site laundry facilities that you can use a debit card instead of

good service .. late check out.. breakfast

very clean rooms, breakfasts grab and go

tried to change her promise of reimbursing a 1-day stay to having us settle for no charge on the pet fee and removing $28 from our bill

was alittle cramped and one elevator was not working so difficult to wait for just one with 4 kids

from wanda in the kitchen to front desk staff john, amelia,tommie , molly and edweina

the room was spacious. it was 2 adults 3 kids. room was perfect big and comfortable.

i like that the appliances. mini fridge, microwave, and kitchenette

daily housekeeping it was clean and hotel doesn’t have a pool other red roof inn plus has pool

the pool was very clean.

the pool could have a little work done to it

pool was clean and rooms as well.

inside pool temp was freezing

pool water was too cold and i had people above me who were excessively noisy until 1 am

indoor pool and hot tub

the pool is still closed but that's all.

pool was dirty

i loved the room. the spa tub was amazing !!

the small pool

like that it had a kitchen type thing in living room it was like a small apartment that i enjoyed

bed or linens for pull out sofa, no hand towels or face cloths, disposal not working, light bulbs kitchen and bathroom, loud and noisy refrigerator,

they were able to facilitate early check in and gave us a first floor room

room service was expensive and food was not good

they had great kitchen service and food

also the pool was not heated it was to cold for the kids to stay in

the breakfast and although we didn t know about the indoor pool, it was nice as well as the gym

was excellent,breakfast and snacks and atmosphere in the hotel price was acceptable and i will go back

second time staying there. love the staff and rooms. lobby swimming pool and hall way clean

breakfast was good, but pool was closed

comfortable beds, the staff were super friendly and the breakfast was amazing.

very frustrating for kids and us adults who liked fwd to hanging together

breakfast was delicious everyday

great parking

they could use some new pillows. wish pool would have been a little warmer for the kids

room service didn't make up beds one day without any notice although clearly replaced towels

there were always kids in the pool and it was always filled

blue berry muffins, yogurt, fruit loops frosted flakes, orange juice apple juice, coffee, indoor pool was swimable, gym, elevators fast, clean, smelled good, shower, tv channels good variety for

music, drinking, smoking at the pool

additionally, the continental breakfast was typical quality for these types of free breakfasts, but definitely not great

no breakfast...bags only

more breakfast would be nice.

the full kitchenette, gym, and location!

i like the breakfast and the clean swimming pool

breakfast did not include fresh fruit or egg options w/o cheese.

the breakfast is always great!! pool area was clean and stocked with pool towels.

i like the breakfast and the clean swimming pool

booked the hotel room and requested early check in

good gym

was amazing, except for the wifi connection, that kept on disconnecting

me and my husband went for a little get away from the kids. everything was excellent.

very clean. pool was open. they always answers the front desk. it was a great stay !

the pool was well below freezing

the rooms were spaceous, quiet and clean! i enjoyed the pool as well.

liked the space in the rooms and all the amenities the pool was so comfortable and cool i love this

excellent,, awesome for the price quite, the staff was nice and courteous the kids enjoyed the pool thank you will be back

my room had a door out to the pool

everything especially the pool

obvious water leaks in the gym room

great breakfast, staff was very friendly

don’t know how they do it, but they put on a full breakfast with meat and everything - at a great price

breakfast and pool area

great breakfast and staff

kitchen needs some baking sheets and other pans that can be used in the oven

it had a kitchen and plenty of space for my husband and two kids

the kids up stairs never stopped crying we asked to by a exit door and away from kids

big and beautiful room. delicious breakfast

love the big rooms and kitchen and breakfast

wish pool was open and breakfast served but i understand it's due to covid.

no laundry room.

have breakfast and was waken up by screaming kids in the pool but it was great room

easy check in and out, good pool, clean and spacious rooms

have more variety of breakfast

nice clean hotel great employees very peaceful and great breakfast

pool or gym still, but the want to charge your credit card $100

pool or gym still, but the want to charge your credit card $100

the breakfast,the staff, and everywhere was clean except my room.

pool was green it's winter time should be covered

parking

disappointed they did not have free breakfast but kids did eat free. options limited though.

on-site laundry is a plus

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiance were bitten by bed bugs for weeks before we knew what was happening , showed hotel

no ice machines on our floor, had to get ice from the bar on first floor

there breakfast selection could improvement and some parts didn't work

i was not aware they served breakfast. wish i had known.

room was decently clean with a pool

the breakfast was very nice

breakfast....., i didn't want to leave.

they included a full kitchen (regular-sized refrigerator, dishwasher, garbage disposal, etc

wide variety of breakfast items. room was large and modern. even had electric shades and blinds.

lots of stuff to put your things. a kitchen was great to have.

always clean. the breakfast

no lounge chairs at pool

they also provide free access to the gym

gym isn’t open but it’s not the properties fault, it’s the county we’re in and the pandemic

complete kitchen.

i like the kitchen.

great amenities such as basketball court and on site laundry facility and fireplaces in some rooms

have room service until requested

pool and hot tub the staff is amazing food is excellent

very good fitness center lots of dining options located nearby

friendly and understanding, and was able to find us a room for an early check in as well as a late check out the next day

the card key wouldn t allow us to access the stairway to the pool.

the hotel was noisy, dirty and lack of resources like towels and not tissue in the gym area

spacious room good gym

pool was not enclosed. breakfast was expensive!

the pool was closed off due to something

had a pool, they let us bbq, the bartender julia was nice and work well under pressure it was always a

here a while,great staff just get your room supplies in the day time,clean room and warm pool

i also loved the late check out, the pool looked clean although i didn't get to use it because i was always busy

the facilities were great, especially the pool area, which was kept very clean

wonderful rooms'' common areas'' pool '' laundry'' breakfast

were kids running up and down the hallways

hot breakfast was the same each day of my stay and didn’t care for the fried egg only option

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio and a real gym

nice quant breakfast area

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

breakfast very limited.

was very grateful for that as well as the breakfast and the coffee always available

ate the breakfast three mornings

even better than i expected. staff was great and no complaints. breakfast was also good.

the breakfast was really nice and had many choices

breakfast waffles

offers a good breakfast with plenty of selection

swimming pool was not clean and in breakfast black tea was not available

the beds were comfortable and the fully equipped full size kitchen is a plus, especially when staying with our 2 small children, my wife and i

breakfast was okay and the location is great

the breakfast buffet was well organized & the ladies were helpful

hotel did not operate as usual meals / bar due to extremely bad weather for area.

nice clean/fresh room. great bar. room service was quick and the food was very good.

when i ordered room service, the food came quickly, but there were no napkins and no silverware

coffee bar on 9 th floor!

the food selection for their breakfast and room service was very limited too

great breakfast and tbe bed was really comfortable

no indoor pool

pool area was slightly unkept. leaves, hot tub needed paint, tables needed cleaning.

they were very understanding and best of all, they didn’t charge a late check out fee

ok. breakfast. good hotell

proximity to destination. daily free breakfast. cleanliness. courteous staff.

i liked that they had apples and mints available. the gym was also nice.

to deep ellum big patio area around the pool cheaper parking than other hotels in the area large room full size fridge and kitchen sink

large comfortable room. easy check-in/check-out. good hot breakfast. clean. felt safe.

while we had to wait for 2 hours he gave my kids a snack and talked to the to keep them entertained