we were given a complimentary breakfast and late check out as a way of apology which was not expected but very gratefully received

there was ample parking too

collect your take away evening room service from reception

breakfast was lovely

excellent in all respects. staff very friendly and courteous. good choice on the breakfast menu.

of staff looked like school kids and didn't have a clue what they were doing

back ground noise until bar closed but it was not late!

noise from bar stairs to room as got bad legs

restaurant was closed when we got there, but they let us order takeout and eat in the bar with a pint, and even gave us plates and cutlery - so not an issue at all really

spa bath was everything we needed

bar staff and management were extremely professional and welcoming

no access to wifi.

there is also free parking around the corner which we used and was very good

clean and tidy bar area

because i liked how it was a bar and accommodation.

kitchen and bar staff very nice

shower pressure was great. late check out of 11am so no pressure to get up and out quickly.

when the kids were asleep i had to use my phone torch in the bathroom instead of turning on the lights in

had a few drinks in the bar with the kids in tow and they were happy because there was wifi and nice lounging

you could hear kids and adults shouting and walking around

service, went the extra mile; i was late and they were very understanding - wifi excellent, more than adequate breakfast, comfortable, a very enjoyable stay

we wanted lunch/ bar snacks after 2pm and were told that was not possible and so we had to go out again to find

rang room service for a cup that was missing and it took another call over the phone

service in the bar was great, and the restaurant food was absolutely delicious and served with a smile

i got to use the gym facilities which i really enjoyed and made the most of

the bar area could be more comfortable

communication and room service was amazing

was nothing really if anything i could say the venues bar settees need sorting as there was chunks out and all foam showing really not nice when

plenty of car parking, very easy to find, staff couldn't be more helpful and

room service food was cold drinks very overpriced

sometimes nobody at bar to serve you and had to go and find someone

clean , well run hotel, plenty of parking space's

good breakfast served by friendly staff in pleasant surroundings

bar well stocked and very friendly staff

staff could not do enough for us, bar staff very polite and room was very well

luckily we had drinks in the bar instead

staff excellent as was dinner & breakfast

prices in the bar were reasonable, we had pizza on our return and it was delicious

could really do with a spa / pool

so great there was a gym but cross trainer was wobbly

good choice for breakfast

parking

the location, facilities, cleanliness of the room, the parking, the bar was reasonably priced, the staff were friendly and the breakfast was amazing

the parking on site was good and convenient town centre location

staff member lewis who worked in the downstairs bar was very helpful lovely lad

only thing we didn t like was that breakfast wasn t included

was told the bar was closing at 9

restaurant and bar staff were friendly and nothing was a problem for them

reception & bar staff helpful, cheerful and efficient.

its was really nice, good bar and very friendly staff that made you feel welcome instantly

free wifi and a fabulous good size tv on the wall which is a bonus

kids play area?

the rooms are lovely and there is a rustic bar and restaurant with a nice feel to

ideal location for us. very welcoming staff. lovely cosy bar area, excellent food.

clean, good value, good bar & restaurant

friendly staff and cute bar and

super dog friendly, clean, great bar with fab staff! good bar food menu! great value for money!

very comfortable, and the shower was exhilarating, the breakfast was great, and the free offroad parking was fine too

big room, plenty of parking spaces, really friendly staff, bed comfy and room clean

there is car parking onsite and has cctv around the car park which is nice to see

ample free off road parking

busy enough hotel bar on road but wasn't too noisy in room, friendly welcoming female staff

had room service for one meal as restaurant full which was no problem for them

hotel had a large on-site car parking area

staff were great, dining room service was quick and efficient - good decor and atmosphere

friendly staff, clean rooms, good parking and great food

is ample free parking and the staff are very helpful, check in and check out was easy and the food in the

gym was small, all cardio, weights where missing! disappointing as everything else was so good!

more gym equipment

no tv lounge, only 1 ev charger

the bar was very good and will behind the bar was excellent breakfast was included and was very good

the young girl that worked in the bar and served breakfast was lovely, very chatty and interested in what we had to say

it was actually at the end of a bar with only a little sign above - confusing, yes

bar and restaurant good and menu had variety to suit all

bar and food nice

bar staff at all times of day and evening accommodating and friendly

know anyone i felt very much at ease when eating alone and spending time in the evening in the bar at the

the staff were excellent and very friendly. parking was super easy and safe. room was enormous.

bar open on site , hopefully next time we in the breakfast will be open as well

the tv didin'the work and the wifi connection was poor. .

the bar looked different for the better and the staff were very welcoming

- bed was freshly made and clean, towels were provided, tea/coffee facilities provided in room, wifi worked fine, hot/cold water in bathroom

big room with kids bed.

the kids slept really well and we had lots of space

kids loved the nice, clean environment

welcome from staff, room revamped to a lovely standard, large family room, kids felt like they had their own room through the archway

king bed with pullover bed additional kids bed and a cot neat and clean

also ample parking, i will definitely be booking again when i'm back in the area

easy parking, high quality

the breakfast was wonderful with a lovely selection of cereals and

great freshly cooked breakfast

early check in was not an issue

the atmosphere in the bar area was really nice and friendly

wifi password didn't work but i never asked so i could have been using the wrong one

the rooms are clean and the wifi reliable

plenty parking

location, a few minutes walk from the sherwood forest and edwinstowe village large car park free wifi

friendly family run hotel with excellent breakfast

evening meal and breakfast were both excellent, and plenty of parking

from the check in, to breakfast, to housekeeping, and the bar and restaurant staff

nor are the drinks and to top the evening off we played in the tuesday evening quiz and other bar games, which were brilliant and such a fun evening

never got a connection to the wifi - kept dropping out after a couple of seconds

signal for my phone provider but it was quickly remedied by been able to log onto the hotels free wifi which was a great help

i did not like the wifi connection.

couldn t find a room service menu either

we went there with our young son because it had a swimming pool - only to be told kids could only enter between 1600 - 1800

we didn't try any treatments at the spa, nor did we use the gym

it was quiet and not too busy. beds were comfortable. kids felt safe.

room with plenty of space

nice bar but i missed the restaurant but a few takeaways locally

was lovely and loved the spa bath after a hard day

spa bath not working

burger on room service was awful

clean rooms late bar .. ample parking

prices at the bar a little expensive but you can expect that in a hotel

was excellent, maybe should have been more staff on the bar when we arrived back at the hotel after our concert in

there was a problem with the wifi strength which o needed for a video conference

was not working today because we payed for late book out so we could have extra time in the spa but the jacuzzi was not

we had noisy, rowdy, unsupervised kids running up and down the passage way

we didn't use the gym or pool

surely they are big enough to revamp the facility - maybe with a spa etc

room and shower in the pool and gym area

attractive inside bar , friendly locals and staff

very friendly bar downstairs

bar does not serve evening meals but had a good selection of drinks for the evening, local pubs and

we had an early check in to a spotless room

the bar was well stocked with real ales 5 hand

the food was good in the bar and the breakfast in the morning was massive

i had to be picky the wifi was a little flaky sunday morning making satnav route planning bit trick not did not detract

staff weren t very enthusiastic and when asking questions or for room service it seemed as though it was over and beyond their service

no wifi access in room although advertised as wifi available

ve noticed a lot of hotels don't do any of this anymore)

a real spa

was a exceptional help and fulfilled all of our needs during the stay, the evening meal and breakfast was perfect

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

stayed before in the same room however this one was abit smaller next to a laundry room and there were things left in the mini fridge from previous guests

property couldn t get any more family friendly i was so impressed and the kids loved it

loved the bar and the restaurant and food was good and great value for money

hotel sperate from bar and restaurant

met such friendly accommodating staff, from housekeeping to bar staff and front of house

bar was very busy with only 3 staff who were rushed off their feet

the staff were friendly and helpful, and it was nice that the bar was onsite for drinks and food

i booked in august there was no mention of restaurant & bar being closed during my 2 night stay

the staff were friendly with us and our kids

bar only open until 10pm

of great importance maybe as we stayed on a saturday night i feel the bar could of atyed open till 11pm not 10pm as after our meal we still needed to unwind

staff were wonderful, our room wasn't quite ready so were given a free drink at the bar which was excellent

very comfortable and a very good breakfast

the gyme needs to be equipped with more machines

location for our purpose - car park perfect room and beds were perfect - bar food and breakfast lovely

last night. breakfast was not available ud83dude15 and was included in our stay

location for our purpose - car park perfect room and beds were perfect - bar food and breakfast lovely

easy check in, late check out lots of hot water

the bar and restaurant staff were so friendly and made my stay so comfortable and welcoming

very central for what we needed, the staff are always very plesent and helpful, the bar

was connected to the bar and grill

nice bar great staff

i make a very special mention to the lovely denise and julie in the coffee bar at the side of the gym

ich is handy given how expensive and unreliable the room service seemed to be)

bar meal fish fingers were ok but wouldn t have them again

food and room and location and facilities and free parking

everything food staff room bed parking and the use of the gym and pool was great

we didn't end up needing to use it but they offer room service as well as breakfasts and other food prepared in the adjoining deli

the pub, the cafe and the everyday room service.

rooms nice and clean, bar was really nice lots of funny signs and games to play

poor wifi connections

to the don valley bowl beds were comfy good wifi pub was nice and chilled shower and room were

beds very comfy.. bar staff friendly and helpful. nice cosy bar. comfortable and welcoming

the athletes that i brought over from the isle of man welcomed the spa to rest tired legs after the first day of competition

room view was good staff were helpful was given late check out no extra charge

design size of room spa and everything

the pub food was poor. often no one at the bar to serve you!

and rang me back saying we're in rooms 1 2 3 and 20 so fair enough because we were 3 mums with kids so wanted to be next to each other and we were glad we were

value and great food value for money bar as well

my kids didn't eat any and i made do with a coffee until we could find a

location and managed to get my ev charged

location good, ev charging points, tea/coffee,

hotel upgraded us so we could have late check out ti shower after marathon

we had a late check out, which was at 2:00 pm, which was great

also free upgrade to late check out too

the added bonus of an early check in and late check out (2pm) on the executive rooms is a total game changer as not rushing around in the

great value for money and a late check out was a bonus!

staff were friendly, the room was clean, the gym was good too. wifi was fast and stable.

however during my last stay i found out kids eat free, so there's a saving grace

bed, breakfast, whatsapp contact

room service coming early and waking me up and again not long after when i was in the shower when

someone to check out the breakfast at the grand hotel in leeds- exceptional start to the day

for soda water from bar , 10am wed morning , was given lemonade instead

really appreciated the spa but it is a bit of a rush for breakfast when the pool doesn't open until 08

the spa could do with an upgrade as it s quite old but it was clean

nice food good bar area clean comfortable room

spa was really nice, had a heated pool, jacuzzi, steam room, sauna, loungers around pool, also a gym

included parking is right at the boat and directions to access are complete and simple

lovely and clean, quiet in the evening/ night time. 10 minutes to town centre. free parking.

great location, convenient parking

welcoming, different experience, very clean, good facilities, friendly people, fantastic free parking, great location, relaxing for a city break

10 mins walk from the station although a car parking permit was available

was under the impression that i had bed and breakfast

was great comfy beds spacious and clean bedroom cafe bar lounge was fabulous and food and drinks available 24/7 loved the choice of continental

room was small with the kids bed down.

the bar and dining area looks great and has a really feel to it

breakfast options were not great and too expensive

breakfast was basic but plentiful, and beds were comfortable

to ibis budget hotel for new years eve and went to nye bassfest,good value for money and offer a breakfast in the morning aswel which we atteneded at 11 which the staff kindly let us have despite

breakfast was only a cold continental and very basic, no kids cereal

would rather the option of a cooked breakfast than continental

like a decent cooked breakfast but they only offer continental

hotel was clean, the room sizes were big and the leisure facilities were great, the kids loved the pool and we liked the steam room

everything was fine. nice room, wifi available . breakfast was good.

breakfast, pool, gym, spa.

beautiful room, comfy bed, great bathroom, good view. loved the pool. excellent breakfast.

the addition of a swimming pool

the bar was a bit pricey

early check in was not an issue and leaving our luggage after check out to be collected later was a

super accessible from the train station, early check in and nice clean bright room!

very accommodating with late check out

get the early check in until you actually check in, so if you have to be somewhere then you'll have to book

great sized, clean comfortable rooms and excellent breakfast and late check out as std.

a nice part of town, next to the winter gardens, the crucible and an excellent pub/sports/music bar called head of steam

the bar area is part of miller carter and could do with being a little bigger.

we also enjoyed a very nice atmosphere in the bar each evening

late check out was really helpful

official check in time and despite there being rooms available we were told we could only have an early check in if we were prepared to pay an extra £20

no bathrooms downstairs next to the reception. chargeable early check in and other services.

charges for tv, wifi, late check out, keeping ur luggage with the receptionst also for a charge

paid an extra 10 pounds for late check out at 1pm witch was useful as i went on a night out round

great stay friendly staff managed a early check in

lovely clean bar & restaurant with good quality

my visitors are able to use their safe and secure bar

breakfast was very good and inclusive

great price for one night and breakfast included

plenty of parking

very comfortable bed, nice and clean bathroom, tasty breakfast

had a nice bar area and restaurant

kids stay free with paying adult which made for great value stay

rooms comfortable hotel generally good, food great, staff great, gym great

for room service when returned from a concert quite late about midnight

he's not happy kids are having a bath and coming out to a cold room

limited food on room service

room service

breakfast order

didn't sample the bar or other facilities as we were only there for one night but nice and clean, quiet rooms with a

quirky unusual shapes of rooms,spotlessly clean,staff brilliant,we had room service,excellent value,stayed in room for the night,so snuggly didn't want to leave

excellent early check in

needed to supply a lot of personal information in order to get wifi.

good parking facilities and close by suburban bars and restaurants

wifi would not connect one evening

gorgeous hotel. very friendly and helpful staff. fantastic location with parking

very nice and great value in-house pizza on room service

a bath although the show was excellent. take away cuts for grabbing breakfast and going.

breakfast was great, staff were lovely.

that the booking came with breakfast.. which the kids enjoyed. room was reasonably clean.

the bed extra comfy.breakfast was delicious. nice gym

the gym , the room , the staff , the breakfast and location to say the least...xxx

the staff was very helpful and polite very clean and the bar was great

lovely room, great bar downstairs really friendly staff. great value for money.

the bar staff were really friendly and helpful and the room was clean and tidy with no noise from the

the bar was excellent

with a bar downstairs and a road outside we expected some noise but even at the weekend the room was very

there's also an honesty bar if you fancy a drink before you head out to a restaurant on the doorstep in the trendy

would have appreciated being informed no meals or room service available sunday night, but lots of local places and they were very kind in providing

amazing room, great bar and breakfast was incredible

bar team were great and attentive would

the hotel sets a high bar for hotels and the fisher breakfast is nothing short of sublime

daughter had the best time here, she is 7 so kids around that age will have a ball even when the main park is closed the indoor area

very cute perfect for the kids super cute themed lodge

although i requested disabled parking, it was located in the main carpark

and convenient with ample space and friendly supportive staff, a lovely place for families with kids, a must visit stay especially over the

very quirky kids loved the castle , comfy beds .

bar and restaurant are a nice addition but i only visited the bar a few times but service was good

we did late check out which was a god send

the bar area had a great range of draught beer

beautiful building, lovely staff, very comfortable rooms and lovely bar with great food

great bar and eating area and managed to eat breakfast in the garden which was a nice plus

bedroom door didnt close properly and you could hear every creak of other guest, i was woken by kids running up and down the corridor/stairs early hours of the morning

much ventilation and being charged for late check out on the hour

i was charged extra 20 for late check out, compared to other hotels this is expensive

wifi didn t work

greeting, excellent secure parking, late check out free upgrade, excellent lush decor, 2nd stay did not

wifi very difficult to understand

asked for an early check in as we had a very busy day/night, took a note on request & they made it happen

late check out, staff very helpful, free parking in the front, really nice breakfast included, nice

no room service in the evening, had to ask for milk, sugar and coffee when the station was low

to university so noisy early hours and no milk in room but available on room service request just meant we had no fresh milk for morning

for internet or

wifi is ridiculously poor and to make matters worse, there's no mobile signal

liked the location, there was plenty of parking, rooms were of a good size and well planned out

room service breakfast is definitely worth it

had difficulty connecting to hotel wifi on several occasions but that could just be

the florentine has a great bar and restaurant

large indoor bar with plenty of seating

the bar and restaurant were lovely

great location to play golf at the the hallamshire gc

stone-baked pizzas in the bar are truly superb.

close to swimming pool, bowling alley and arcades all next

much noise except on the thursday night some one in a room near me was having a night terror, the wifi was good and there was a good selection of channels on the tv, i booked a double room so i had

superbowl and arcade next door kept kids amused and pub up the road for tea was adequate

location for the sheffield arena, easy access, ample free parking, friendly and clean

an extra

even ordered room service for my grandson who visited and the service was excellent

bar area was great

we ordered room service and the food was good

late check out of 12 was very useful

close proximity to owlerton stadium and casino

lots of places for breakfast outside as there no food available, just normal bar snacks

we were told bar stayed open till late and as staying guests we would be able to get night cap

en suite room was spotless and comfortable and despite being above a bar there was no noise

location was excellent and they were very accommodating the bar was friendly and loved the beer garden too

very clean room, lady behind the bar was very helpful in assisting me to my room and guidance

allowed an early check in, rooms comfortable with a lovely powerful shower

quiet, free parking, and in a lovely location too

room service during our 3-night stay was a bit skimpy and erratic in detail

room service and they let me borrow a phone charger

wifi could have had a better reach

was very spacious and the bar after we been to event was open and karaoke was fab hotel very clean and

nice staff on reception ,in the bar and the ladies that serve me breakfast were the best,10/10 ,lovely people

stopped before bar restaurant excellent

excellant breakfast and bar meals

got into the bar we had lewis and ian,sharron and jodie all the bar team were amazing