only issue was poor wifi ...almost non existant and kept cutting out all the time in the room.

amazing nights stay. bed was so comfy and bathroom is beautiful. cheap room service charge

beautiful setting, comfortable beds and ample parking

large rooms and ample parking too

and the bar staff no faults at all

was such a let down and it’s the first hotel we stopped in which didn’t have pancakes for kids for breakfast we paid £12 per person and all my son ate was coco pops

parking which you need to validate on arrival

free parking free wifi comfortable bed cleanliness

wifi would not load the internet at all, room service was okay and the fridge was not cold

gym could ve had a little bit more although it was good

luckily we had drinks in the bar instead

the breakfast was really tasty with quality ingredients all in all we had a brilliant stay and will

was an event happening in the bar on our arrival of which we thought would have finished by the time we settled in and went to

staff excellent as was dinner & breakfast

breakfast wasn’t quite as good as the evening meal

gym was ok

the website has pictures of a gym however when asked where it was, to use it, i was told they removed it

no leisure facilities although allowed to use pool/ gym at a sister hotel 15 minutes drive away.

great location, nice rooms, free ev charging

gym was small, all cardio, weights where missing! disappointing as everything else was so good!

good comfortable beds and a bar that stayed open til we went to bed the breakfast was large and very tasty, what more to say

we didn't end up needing to use it but they offer room service as well as breakfasts and other food prepared in the adjoining deli

on the second night i was alone and went to the bar for a drink, sat alone, i was welcomed by the owner to sit with those who were in the bar

wifi in the rooms is a little weak but otherwise it was great!

bar down stairs and the beer garden was lovely

breakfast was

fact the restaurant is shut on a match day and i had to play a surcharge for room service when you advertise an eatery i expect it to be open i don t want to have to watch

the gyme needs to be equipped with more machines

the menu choices were very limited and i was unable to use the app for room service

the bar area was really nice in the evening with a good selection of drinks too

i had clear directions and a parking permit

lovely and clean, quiet in the evening/ night time. 10 minutes to town centre. free parking.

great location, convenient parking

included parking is right at the boat and directions to access are complete and simple

10 mins walk from the station although a car parking permit was available

didn t use the pool as was cut short on leaving day for us, but looked beautiful

the gym was an absolute bonus so well equipped

nice rooms, loved the pool, steam room and sauna too.

breakfast, pool, gym, spa.

wifi was not great, the room we had, the best reception was in the bathroom

the hotel also had a lovely spa area with a lovely steam room and pool

comfy bed, good location to get tram to arena. free wifi and use of safe.

bar had a good selection of gins

products you could need even a sewing kit and comb fridge safe room service a swimming pool and gym they had a bar and also

to home but it was my husbands 40th and i wanted to stay somewhere as a family with our 2 small kids as well, so looked for places with a pool

had a gym and rooms had lovely comfy beds

staff, comfortable beds, clean, beautiful and comfortable furnishings downstairs in the bar and waiting areas

hotel upgraded us so we could have late check out ti shower after marathon

the gym was very small which was ok on this occasion as i was the only person in it.

gym didn't have any free weights

breakfast a little limited

modern quiet room, friendly welcome, shower good, all you need, bar open

can relax in room between races and paid £20 for late check out so could prepare for finals

our stay included hot and continental breakfast really nice relaxed start to the day

late check out much better than anywhere else

the breakfast was very nice, kids loved it loved the cosy rooms.

we had kids running up and down the corridors at 11:30pm

arena, friendly helpful staff, clean and comfortable room and plenty of choice with continental breakfast and choice of hot drinks

kids can see you nakec when u r taking bath

is in the bed area so can’t use rooms with friends or kids unless your happy for them to see you naked,, toilet is in a cupboard, room only just big

lovely clean bar & restaurant with good quality

my visitors are able to use their safe and secure bar

also, late check out option was welcome as i'm not a morning person

for late check out but didn’t expect to hear the cleaner banging about in the next room

everything is charged on top of the base price (early check in, late check out, car parking, wifi, towel change, room clean, etc

swift early check in

early check in provided

four and with half board had a real nice 3 course gourmet dinner included for all of us with good kids options

rooms comfortable hotel generally good, food great, staff great, gym great

the rooms were lovely and the gym was really good. the breakfast was amazing.

the same mr nadin had brought room service on the eve of the wedding and at 1

the breakfast staff and bar staff were excellent, and our room was modern and comfortable, overall a very lovely stay will

very small bar area but it was very warm and comfortable and the meals at the hotel were good

the bar area is part of miller carter and could do with being a little bigger.

didn’t sell bar snacks

late check out was a bonus too

we also enjoyed a very nice atmosphere in the bar each evening

early check in and late check out compared to other hotels in the area

quirky foyer to have breakfast (included in price)

i couldn't get an early check in,

room was small with the kids bed down.

there were some board games available in the cafe, the kids enjoyed that in the evenings and during the day while waiting for others in our group to get

gym facilities

very poor wifi!! it was really disappointing for such a nice hotel.

the lobby was cozy and there was even a gym on the lower ground floor

wifi speed was amazing

food we received during room service wasn't very nice but the breakfast was lovely

the gym, swimming pool and sauna were wonderful and just what was needed after a long journey.

parking facilities, cleanliness, hotel lobby for work

the gym

the check in time and getting out time i would have liked late check out

comfortable rooms room service available which is great

lovely clean rooms. beds larger than singles and very comfy. breakfast fresh and beaut

the breakfast set us up for the day and was good for the kids to

clean, early check in (if available), great breakfast for the money.

had 3 years old, and 2 other kids, we booked a big family room, but they didn't allow us in one room

very very clean - spotless - good the bar was open after the concert on a monday evening

great bar with food, and helpful staff

staff, especially lisa on reception and the bar staff were excellent and very friendly and helpful

to be in a proper hotel again

good ample parking with ev charging available (only

beautiful location, lovely food. enjoyed the pool and jacuzzi.

even though there was a bar downstairs we couldn't hear any noise from our room

with a bar downstairs and a road outside we expected some noise but even at the weekend the room was very

the bar was excellent

staff on bar were the friendliest people we’ve met staying away for a weekend with and their selection of

the bar staff were really friendly and helpful and the room was clean and tidy with no noise from the

shower pressure was great. late check out of 11am so no pressure to get up and out quickly.

very friendly staff. modern, clean and spacious rooms. ample parking. nice bar area.

with some lovely touches like a hand written welcome letter and a voucher for a free drink in the bar

a small thing because my stay was fantastic : there were bright lights on in the bar area, even when it was light outside

superb location with parking and easy access to town centre but far enough out to be quiet

ambiance, restaurant and bar with outside tables too

of parking space

room service was quick and the food was nice and hot

love the atmosphere in the bar area and great place to eat

was so relaxing, rooms comfortable & well decorated, the room service was 11 out of 10 she couldn't do enough to make us feel comfortable little bars of

room service a small menu would be fine.

bar team were great and attentive would

honesty bar great shower products air con and tasty room

let us park earlier and even got us an early check in

the colour palette early check in was made available as the room was ready service at breakfast

amazing room, great bar and breakfast was incredible

food was served cold

suburb room - delish breakfast- friendly and helpful staff

bedroom door didnt close properly and you could hear every creak of other guest, i was woken by kids running up and down the corridor/stairs early hours of the morning

friendly staff and lovely breakfast

24 hour room service and snacks would be nice to be available by only one member of staff on at

back ground noise until bar closed but it was not late!

noise from bar stairs to room as got bad legs

nice cosy warm atmosphere in the bar with all the locals it was great

- the owner of the pub was delightful and friendly - the room was amazing in the pub with a spa bath which is just what i needed - food was great and very

comfortable bar for great euros football viewing

room service was a little slow, although food was very good.

wifi didn t seem to want to play this time around for some reason

in the room, the top up facilities (milk, coffee tea) on each floor, the showers, the dining and bar facilities = superb (+) in the evening we wanted a snack before going out and the bar staff went out of their way to sort the snack out (+)), liked the snack bar on every floor too (+) the bar is a n ice place to have a drink at the end of the day (+) lovely little bar area (+) the bar is open late (possibly 24/7 (+)location, excellent breakfast, easy check in and even a late bar for residents (+) good bar with locally brewed beers

had a super comfortable night s stay here, staff were helpful in arranging early check in upgraded us to a suite

late check out, staff very helpful, free parking in the front, really nice breakfast included, nice

nice bar great staff

staff are all very friendly food in the bar is

was connected to the bar and grill

the bar and restaurant staff were so friendly and made my stay so comfortable and welcoming

also adjacent bar / restaurant was superb

enjoyed the pool and spa facilities, also the bar area and food

use of the spa an added

you didn’t have enough staff in the evening .... had to wait 30 mins at the bar to order food

the spa was a nice addition

the room was spacious and comfy with great facilities in the bedroom and bathroom

i was alone and the bar was quite empty they allowed me to take my meal to my room to allow me to feel more

clean and tidy bar area

location for chesterfield with easy parking

i only had one meal at the hotel which was gorgeous - well cooked and presented and a lovely bar to eat it in

info about wifi

we were given a complimentary breakfast and late check out as a way of apology which was not expected but very gratefully received

beautiful bedroom and bathroom, and the bar was lovely too with extremely friendly staff

stone-baked pizzas in the bar are truly superb.

the florentine has a great bar and restaurant

the bar and restaurant were lovely

the hotel and bar area were brilliant great to sit outside was very relaxing

amazing for kids

although i requested disabled parking, it was located in the main carpark

car parking at the main entrance, so having to carry all belongings and suitcases through the main

self contained. good kitchen set up for a night stay. service from staff great. very friendly.

ie the staff,the cleanliness,the rides and the monster mansion,safe parking and access to the location and facilities provided

tracey up at the bar was phenomenal, went above and beyond for us

comfortable bed, wifi fast enough for a zoom call, good selection of beers

parking can some times be an issue

plentiful free parking available, best to drive to the reception to offload any luggage as their could be a

availability of room service

bar and restaurant are a nice addition but i only visited the bar a few times but service was good

we did late check out which was a god send

drinks at the bar weren’t overpriced like many hotels seem to be

were unbelievably friendly and accommodated late check out needs which was hugely appreciated

great selection of drinks at the bar and a feeling that you are in a home from home with a silver edge sewn in

lots of places for breakfast outside as there no food available, just normal bar snacks

location was excellent and they were very accommodating the bar was friendly and loved the beer garden too

very clean room, lady behind the bar was very helpful in assisting me to my room and guidance

we were told bar stayed open till late and as staying guests we would be able to get night cap

en suite room was spotless and comfortable and despite being above a bar there was no noise

chose the hotel for its ev charging facilities, so we could charge up overnight

for our one night stay; we had some lovely food in the bar area and the staff couldn't be anymore helpful

car parking very comfortable hotel with friendly staff. good breakfast.

old building which we love, so cosy, quick room service, friendly staff

enjoyed spa and loved the food

and hundreds of kids in the car park messing about near the cars worst experience ever

room with plenty of space

spa bath not working

also, there was no restaurant or bar facilities and no toiletries for the

staff very friendly and juggling between reception bar and kitchen

a bit cold for the kids in the

we've been moved with my kids to family room which was great

close to swimming pool, bowling alley and arcades all next

kids were very impressed by the room size and the bathroom

hot water due to a boiler fault - not anyones fault but the solution to shower at a local gym in 15 mins not ideal - staff were not empowered to offer discounts only take it or cancel fully

the pub bar area was cosy and very clean as was our room

bar was lively and very friendly and staff were

attractive inside bar , friendly locals and staff

after freshening up we went down into the bar and enjoyed a few drinks - locals were very friendly and my husband enjoyed trying the boston

very late on the first night and were given a warm welcome and were very pleased to find the bar was still open

location and car parking excellent

of staff looked like school kids and didn't have a clue what they were doing

prices at the bar were very steep, and they take a extra 50 out of your bank on top of room cost just incase

chairs in the bar could ve been a little bit more comfier, and they desperately need air-conditioning for the

a little treat nite for us away from the kids upgraded to one of the new rooms which are huge , beautifully decorated and have a very

wifi is slow slow - it s like a dial up service which constantly falls over, colleague confirmed

we regularly use this hotel because of the location, gym and general comfort.

tbh excellent breakfast opposite a large tesco if you need anything easy to find and plenty of parking

was a bit slow in the bar area coming round to ask if any more drinks were wanted

staff welcoming, free parking

bar staff at all times of day and evening accommodating and friendly

clean room, friendly staff, great location. always my go to place when i visit my kids

bar and restaurant good and menu had variety to suit all

has a little playground for kids

know anyone i felt very much at ease when eating alone and spending time in the evening in the bar at the

no wifi

great hotel. lovely bar for food and drinks.

wifi did not work . tried 2 devices but connection error ......... bath small -but a bonus.

log fires in the bar area

wifi could have had a better reach

got into the bar we had lewis and ian,sharron and jodie all the bar team were amazing

rooms are convenient enough for a standard nights sleep and staff were helpful in sorting an early check in; also a comfy bed

early check in. and a good location.

we paid an extra £10 for a late check out at midday which was nice

the lady at the bar on sunday night was absolutely lovely, an asset to your team

plain motel close to motorway but quiet safe and the bar restaurant area very cosy

value and great food value for money bar as well

my kids didn't eat any and i made do with a coffee until we could find a

nice resturant/bar with great breakfast and dinners

great value, friendly staff,great food, clean everywhere, free pool , great bar prices

to find and plenty of parking space

the facility were excellent, especially the swimming pool, sauna, steam room, gym and jacuzzi

everything food staff room bed parking and the use of the gym and pool was great

friendly staff, plenty of parking, clean, pool was nice and good breakfast.

good food and gym

had drinks and a meal in the bar area of the pub, meal and drinks were good

start with the bar staff, brilliant , meals value for money accommodation faultless need i say more i like the

and professionalism of reception staff, bar staff, restaurant staff, housekeeping staff; even the window cleaner and gardener were

pub/restaurant one side, lovely bar with cosy areas, intimate restaurant, large garden with ample seating for all

great having the bar and restaurant on site

that checked us in on the bar was lovely made us all feel so welcome, even went out his way to help us find a friendly taxi

poor wifi

spacious rooms plenty of parking

spacious warm room, comfortable beds, good size tv, good free parking, lots of variety of local take aways

the staff were very friendly, the bar was very nice

staff very friendly and helpful delicious breakfast and evening meal

value for money was excellent, breakfast choices and quality amazing , very friendly staff , the assistant house keeper was

quiet location. very well laid out. spacious rooms. excellent breakfast. efficient staff.

very nice good size rooms clean good breakfast

price of bar is disgusting

cosy bar with great choice of drinks

also due to the property being renovated, not having the facilities of the bar and restaurant we felt for room only the rate was high at over £100

bar only open until 10pm

we did not have a swimming pool and my kids did not like that

of great importance maybe as we stayed on a saturday night i feel the bar could of atyed open till 11pm not 10pm as after our meal we still needed to unwind

you could hear kids and adults shouting and walking around

and the staff were helpful, telling me where i could get painkillers etc, and happy to arrange room service as she wasn't well enough to go to the dining room

comfy beds fantastic staff clean roomy bar area clean and reasonably priced

staff were helpful and accommodated a late check out as we attended a funeral the next day

when the kids were asleep i had to use my phone torch in the bathroom instead of turning on the lights in

had a fantastic stay, the staff were very attentive, we asked to have a table for dinner in the bar (we had our dog with us) and the table was reserved and set for us

breakfast was too late for me,

the dinner was also very good and the kids menu was a huge thumbs up

food in particular was exceptional, both dinner and breakfast were delicious

lovely atmosphere in the bar and bar meals better than many restaurants

kids enjoyed a lot stay, first time stay in the typical british inn

lovely warm welcome, pleasant atmosphere, staff were polite and friendly, good food, my kids loved the games that were in the bar, room was clean and comfortable, breakfast was amazing

the food both for an evening meal & the included breakfast were delicious and very good portions

our wardrobe door was broken, huge crack in the ceiling on the kids bedroom (family room) and the shower (although a lovely modern bathroom) didn’t drain

location comfy bed fantastic breakfast

its was really nice, good bar and very friendly staff that made you feel welcome instantly

can i say, everything was brilliant, just the bar toilet's just need little modern touch, brilliant no

free wifi

this is family orientated hotel with playground for kids and kids menu and play area for smaller kids indoors

also had plenty of free parking which was a bonus & the price was incredible for the quality of the room

mega comfy bed and i enjoyed the gym and pool facilities

location, ev chargers.

spa facilities were fab and the treatments were excellent value for money

spa and cleanliness

beautiful location and beautiful rooms, lovely cosy bar and friendly staff

breakfast/dinner were great

we ate our evening meal in the bar which we had pre-booked

wasn't any heating in the bar /restaurant, making it a little chilly in the evening

very comfortable accommodation with roaring log fire in the bar and very friendly owner and staff

lovely staff, very welcoming bar and great beer

bar good prices

big room, plenty of parking spaces, really friendly staff, bed comfy and room clean

the reception bar area was so hot heating on real high

was car parking around the back the room was nice the bed was comfy the location was good only a 5-10 mins

good staff - cleaner very chatty ud83dude0a, wifi was fastest i've ever had in any hotel

food was lovely both evening meal and breakfast

breakfast was beautiful and good choice especially for

plenty of choice for breakfast clean and bright throughout the hotel,will definitely go back and recommend

the lion breakfast was very nice

staff member lewis who worked in the downstairs bar was very helpful lovely lad

bar staff are very young and lack people skills

breakfast & evening meals were very good, plentiful & great value

lovely comfy beds and very helpful and welcoming staff with early check in

we had a nice meal in the bar too

place to stay and to eat in hathersage, great staff, bar and chef and the owner

the atmosphere in the bar area was very welcoming

dinner and breakfast options were both great, our kids esp

cosy bar and reception area

brilliant bar and restaurant too

choice at breakfast

edge of the pull down sofa bed it started to bend in half with me in it but it may be only for kids

squeeked all night but as kids were asleep didn't want someone to come and fix

always comfy, breakfast brilliant,lots of choice we stay here quite often

supply a kids menu,

slip tiles in the bathroom breakfast could have been hotter, the toasting machine was slow i had to put the bread through

no gym, very bad wifi

pity gym wasnt open rest was brilliant ud83dude01

staff excellent and the bar food was top quality especially the tapas

place quite tired and smells a bit musty gym poor equipment hard to find

phone for room service at 7 pm but meant to serve till 8:30 pm no service

even nicer were the serving staff, they were just do friendly and helpful and were so lovely with kids in party

bar in actual hotel opens but restricted hours

the bar being across the car park

having to go to the bar to make my for order.

ordered room service & felt the service was fantastic

vegan breakfast was delicious

breakfast excellent, room nicely fitted out, helpful staff

are a little tired, and the seating area in the bar could do with a good clean

welcoming dog friendly bar after a long walk with very friendly staff and a lovely meal in the evening

breakfast was good and served with a smile. the location in the village was perfect.

ambience in the bar open fire ale varieties food service and friendly locals dog friendly

the rooms are lovely and there is a rustic bar and restaurant with a nice feel to

friendly staff and cute bar and

ideal location for us. very welcoming staff. lovely cosy bar area, excellent food.

the bar /lounge areas were clean, very nice and it was dog friendly

self access, lovely rooms, did not see any staff although there was staff in the bar if any

the bar staff recommended a local restaurant which was also really good

after i settled in i went into the bar for a drink and the clientele were very friendly and clearly enjoyed the atmosphere of the

enjoyed a pint downstairs at the bar and chatted with the friendly locals

the staff are n the bar are very friendly as are the locals

the bar had closed unexpectedly early on tuesday (9th april) night - we missed our brandy!!! :-)

amazing selection of beers behind the bar too

arrived early, expecting to maybe spend a couple of hours in the bar

the bar shut early but they let us buy a couple of drinks to take to the room

very accommodating for early check in and given better room on arrival