tv and wifi don't work

location. friendly staff. ease of parking and checking in and out.

price was ok limited free parking location

easy to find. comfy bed. clean room. great price. parking included.

the location was perfect. staff very friendly and helpful. bar prices are good.

wifi didn't reach the room i was staying in

hotel was having a bit of a refurb so wifi was not at its best, staff opened an area for me so that i could get a better connection

the hotel itself had some great facilities, including a fantastic breakfast and bar which served drinks

bar was great and so were the staff

ample parking

was great, bed comfy, and quite considering there was a lorry park behind

welcome from staff, room revamped to a lovely standard, large family room, kids felt like they had their own room through the archway

including kids we were 4 so would have been good

had everything we needed good location and liked that it had a mcdonald's next door which the kids were happy

the room was clean, the beds comfortable & it was a nice strong shower (with bathtub for kids as well)

everything lovely comfy bed great breakfast

and a bar staff member was not at all helpful

friendly booking in swift as if expecting me and warm but not over fussy the staff at breakfast truly delightful as an ihg member i did not know i could check out later the work table

swimming pool , saunas fabulous addition but gym equipment due some upgrading

pity the pool and spa were closed by 4pm - just as we arrived

bar is beautiful and gym well stocked

things on room service were only available until 10 so didn't have much time to enjoy cocktails in the bar as

wifi is awful and you have to keep reconnecting after a couple minutes and no phone signal in the

the wifi drove me a bit nuts as you had to keep putting all your details in every time you used it,

all friendly plenty of parking

ideal location for us. very welcoming staff. lovely cosy bar area, excellent food.

the bar had a fab roaring fire and had a lovely atmosphere

friendly staff and cute bar and

very friendly staff and lovely vibe in the bar snd a really lovely dinner

super dog friendly, clean, great bar with fab staff! good bar food menu! great value for money!

met such friendly accommodating staff, from housekeeping to bar staff and front of house

bar was very busy with only 3 staff who were rushed off their feet

loved the bar and the restaurant and food was good and great value for money

i'm sorry to write but the bar when ording was not the best experience!!

hotel sperate from bar and restaurant

accommodation but the room that i had i would say was i little small bar a little

accomodated an early check in for us which was super handy as we had to be at a family event earlier than the

clean room, large comfortable bed, nice food. easy parking.

free late check out, bed in suite 4 was fantastic

and the staff were helpful, telling me where i could get painkillers etc, and happy to arrange room service as she wasn't well enough to go to the dining room

friendly helpfull staff. nice choice of beers in the bar downstairs. great value for money .

lovely staff behind the bar in the pub part of the property

i found the staff very helpful and the bar was very friendly with the drinks not too pricey

food served in the lounge/ bar was excellent

the rooms are above the pub which had a good selection of evening bar snacks and plenty choices of beers, i enjoyed some italian beer before bedtime

no wifi access in room although advertised as wifi available

wifi not working

complimentary ev charging. spotlessly clean. very spacious room.

bar prices were reasonable

food great, and good breakfast

despite someone having been in there to deposit the rubbish - this seems to be the opposite of room service

dinner was fantastic - and they offer room service

lots of floodlit parking with 24 hr very helpful reception staff

good parking really good price good quality hotel, much improved since premier inn days large tv wifi

to locate the rooms are nice and spacious the place and the surrounding area were quiet plenty of parking space and not overcrowded the staff were very polite, kind and respectful i would recommend

they are very relaxing and also the facilities were excellent they had a games room swimming pool and

absolutely loved the free games room, pool table, table tennis, football table etc swimming pool was very good and clean

better than most adults, but he wasn’t allowed in the adult section of the pool, and the kids area wasn’t appropriate for his level

spa facilities

the breakfast had a great selection and food was of a good quality

spacious free parking

staff helped me to connect to wifi as i struggled a bit

location for us fishing at sherwood fisheries, plenty of free parking spaces, friendly staff offering excellent customer services

clean, friendly staff, parking and great food ud83dude00

was comfortable, breakfast and dinner were very good

bed, very clean rooms, parking near door as well as pay & display car park at rear of building, bar meals, lovely historic building, with railway history, excellent value for money

breakfast staff pleasant and friendly evening bar staff friendly decent entertainment rooms clean and tidy and constant hot

bar down stairs was well stocked and priced and lots of eating out options in the area including

great breakfast and amazing value

of the bar staff was very unhappy and made me feel uncomfortable ordering food

brillaint with the kids

staff were friendly and helped me set up the wifi. nice family feel to the place.

dawn the owner was very good, helping with our stay, plenty of free on site parking

great location, ice pub below, free parking,e asy to find

i also enjoyed the free parking

ample parking

had a nice bar area and restaurant

food room spa bath

wifi wasn't working

only downside

plenty of parking and lovely grounds and walks to be had

kettle and tea facilities in room; lots of storage; good wifi; bar and restaurant downstairs

amazing staff went out of way to prepare room service food for a late arrival

lovely views outside and plenty of parking

very friendly and bar staff too

breakfast, comfy rooms and great gym but the highlight was the staff who could not do enough

bar staff cannot make aperol spritz sent back but was offered a new drink and very

fresh coffee at breakfast would have been preferable to a machine but not a major issue.

when i ordered a double whisky at bar, it was short, and i told the bar lady who told me it wasn't, but when she put it into the

bedroom and check in was great. had a great sleep. breakfast was good

no problem finding the location and good free parking

kitchen and bar staff very nice

washroom didn't lock, wifi couldn't connect.

info about wifi

clean and tidy bar area

no guests around quite dead in bar and restaurant

i spoke to was positive and friendly, the additional feature i looked for in this booking was ev charging and this was perfect

chose the hotel for its ev charging facilities, so we could charge up overnight

spa and gym were out of order when i visited

rang room service for a cup that was missing and it took another call over the phone

we were given a complimentary breakfast and late check out as a way of apology which was not expected but very gratefully received

fabulous hotel and a wonderful breakfast . we will be back !

it's was luxory, 1st class, excellent conditions, we liked the smell in the hotel. perfect gym.

good car parking, good restaurant and very friendly staff

nice room with gym facilities and excellent food

venue lovely food spotless place plenty of staff serving at bar to say it was a busy wedding didn't wait long at

comfortable bed solid pillows effective aircon comprehensive choice for breakfast

very nice hotel, friendly staff, excellent breakfast daily, a gym and big car park

quite small; for a 4 star hotel, the hotel has limited facilities, given it doesn't have swimming pool either

good car parking. lovely bedrooms.

ordered room service food and drinks

the jug and glass is a lovely pub with very good bar and restaurant

comfortable accommodation at reasonable cost at location convenient for me. excellent breakfast

location was good with plenty of parking. the staff were polite and friendly.

cosy bar with accomplished folk musicians every sunday evening

room, enjoyed a great evening meal and excellent breakfast

wifi wasn't working

good location open fire ud83dudd25 large bar area and good breakfast

helpful hosts, good shower, good bed, off street parking, room security, good breakfast, easy booking

room great, food ok, wifi great, staff nice

plenty of car parking space

comfy bed had a 3 room apartment to myself with a kitchen fab for last min cheap booking

kitchenette would benefit from more china & cutlery

i liked the bedroom and the kitchen

no shower curtain, kitchen smelt musty, and windows were covered in bird

bathroom brilliant- full bath ( suited us) and overhead shower flooring could do with upgrading -kitchen facilities but no cutlery or crockery ( better suited to another bathroom area to

we appreciated the electric jug

upgraded to executive suit, late check out for free and excellent front desk staff

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

lovely staff great room great parking facilities good location

this place is outstanding from the friendly staff to the great bar and spacious rooms

definitely going back soon to experience the spa and pool

use the pool, lots of noisy visitors to the pool from the local area; cue screaming excited kids in the hotel early in the morning, room tiny and awkward, shower too fast for drain so had to

) the swimming pool and gym are free for guests, but for now you have to book an hour's time slot to ensure social

because of covid they said had to go all the way down to front desk twice to ask them to ask some kids to stop bouncing a ball off the walls, went on for hours

gemma the receptionist excellent, dominic and the other young guy working with him at the bar were friendly and fantastic and the lovely young lady who was getting our dinner was wonderful

it was actually at the end of a bar with only a little sign above - confusing, yes

parking up to collect kids from school it spoilt our afternoon with them queuing up to get out with all the exhaust fumes

the second down side was that there wasn't enough staff on in the bar area to cater for the pub, restaurant, hotel guests and the wedding reception

know anyone i felt very much at ease when eating alone and spending time in the evening in the bar at the

clean room, friendly staff, great location. always my go to place when i visit my kids

bar staff and management were extremely professional and welcoming

nice cosy warm atmosphere in the bar with all the locals it was great

back ground noise until bar closed but it was not late!

restaurant was closed when we got there, but they let us order takeout and eat in the bar with a pint, and even gave us plates and cutlery - so not an issue at all really

comfortable bar for great euros football viewing

the room was really excellent. nice desk, handy kitchen.

this stay it was freezing in the room which kept waking me up and i paid extra for late check out however there was loud noises outside like work or something which woke me up on and

location the hotel was much better than reviews! late check out - comfy bed

the hall , but the room was a good size and modern with high ceilings, it even included a small kitchen with microwave and tea making facilities which was a nice touch

the staff are always friendly and helpful, rooms always clean, and they have kitchenette (consisting of kettle, fridge and microwave) which you do not always get in other

very cool cottage. spa bath was great.

the location was beautiful, our room looked out over the golf course

excellent restaurant and bar area

the place had so much character, with stunning views of the gardens and golf course

staff were helpful and pleasant - my friend and i had afternoon tea, a bar meal in the evening and breakfast the next morning - all were lovely

to include cooked breakfast

dinner in the bar which was lovely and the odd glass of wine :) bar was quiet for once

friendly and helpful staff. nice bar and food and good parking facilities.

breakfast was freshly cooked to order room was clean and bar was well stocked with different beers

every thing the rooms bar the breakfast excellent ud83dudc4c the staff very friendly and helpull

plenty of choice for breakfast clean and bright throughout the hotel,will definitely go back and recommend

staff member lewis who worked in the downstairs bar was very helpful lovely lad

clean modern rooms. nice restaurant, breakfast was really nice. on site parking.

clean modern rooms. nice restaurant, breakfast was really nice. on site parking.

room standards were exceptional reception facilitated my needs hotel bar was lovely

were great, on arrival we got an upgrade to executive room, the pool, sauna and outside jacuzzi was great

value plenty parking excellent choices at breakfast very spacious hotel i would

excellent parking

we enjoyed the pool and gym

signal for my phone provider but it was quickly remedied by been able to log onto the hotels free wifi which was a great help

but luckily we wasn't in the room to much so hopefully didn't disturb the people below with the kids running around

it was in a great central location and the gym and pool facility were lovely

is exceptional, the location is close to all of the shops etc and swimming pool was great the kids loved having a pool at the hotel which the enjoyed on both days

sized family room 5th floor nice window view of clock tower on council house breakfast good self service and variety to choose

the breakfast was excellent with good amount of choice

it was a false alarm and standing out in the cold for 20 mins in cold, wet weather and when the kids had no shoes or much clothing on was not ideal

area, the presence of well trained staff, special mention to oscar in the evening and diane at breakfast for that extra step to make sure we were made to feel like vip guests

facilities were full of kids splashing about, gave up after 20 mins had an adjoining room but wasn t sharing with next

kids only allowed in pool for 2 hours a day.

late check out, breakfast, location

shower pressure was great. late check out of 11am so no pressure to get up and out quickly.

breakfast was boring and the bagels were stale every morning which was a bit weird.

parking

clean room, close to rock city and rescue rooms and car park, helpfully staff, relaxing bar and food could be ordered via app at reception desk, just eat/deliveroo

room service menu needs to have more selection.

service, free wifi, excellent location for nottingham trent university, shops and restaurants

reckon it's great that parents can bring their dogs, as that could be a blocker to visiting their kids at uni

had no time to visit the fitness centre. very comfortable stay. staff very friendly.

twice we were given keys to the fitness area which didn't work, the wifi didn't work for the duration of our stay, the attitude of

i did not use the fitness centre. the location was pleasant with water, trees and green space.

as it backs on to a communal park weekend morning can be noisy as sporting events are held for kids and their cheering sections

which was excellent in every way,the room was very clean and comfortable with no noise from the bar below,breakfast was excellent like the evening meal and the staff and new owners were first

fantastic location, beautiful rooms and an amazing bar and dining area, if yiu like cozy english inns with bags of character and amazing rooms, not to

quite tight for working, and the table isn't really suitable, however you can sit and work in the bar next to the fire which was nice

location was lovely, the room cosy with heating, the bar locals were friendly, advising things to do

open fires in the bar with low beams make for a comfy warm experience when having a drink with

to wait a while for a table when we went for breakfast but understand the situation to try and seat a significant amount of people at the same

great location, staff are friendly, nice rooms and the breakfast is amazing

drinks at the bar was a little expensive but we didn't mind considering the overall experience

the hotel was a good location for shops, bar and restaurants. our room was clean and comfortable

no gym or pool

location of the hotel was good to all the restaurants bars and clubs and close to a nearby carpark which could be discounted to 10 per night

wifi also worked great

wifi wasn't great

to the wall to avoid any accidents, because of this my room wouldnt have been suitable for kids

breakfast had varied options and the gym was really nice

generous rates for bed breakfast and evening meal

both the evening meal and breakfast were

breakfast wasn’t quite as good as the evening meal

from the bar and restaurant staff to the maintenance man

would have liked a bit of comfy seating/bit more of a bar area and not all food tables to relax at before or after eating but that is a preference rather

there was no room service.

the room service quality of food was very poor

it was my boyfriend s 40th birthday and we had a late check out and they put wine in the room as requested

gym is very limited

don't think there was room service

free wifi

the 24 hour bar and food options was a lovely

the bar the breakfast the quiet

external noise was very distracting paying extra for a late check out was annoying.

helpful and friendly staff and a bar in reception

wifi was poor

the bar in the hotel is has a really nice atmosphere well, and the staff were very helpful in letting

birthday balloons, keeping the secret when we checked in, providing us with our own space in the bar for breakfast, with copious amounts of tea - and everything done with a smile

the bar staff richard and kerian where fantastic

room service was really good

for 1 night as a family of 4 after a day at clumber park, easter weekend, lovely clean and comfortable room

restaurant/bar had good food and drink options, children's outside play area was great for the kids

but went further afield to find places to occupy the kids

very much in the same style as a travelodge but with the added benefits of full breakfast and wifi included as standard

easy parking

or drink allowed in the room or a fine imposed of one night's stay - unrealistic when they had no room service

there is a well stocked bar and a lovely sitting room to relax in, but my favourite thing was the amazing staff, nothing

wifi or tv, which ran off the internet, in room

were delicious and i truly cant think of a single negative with the food, range of drinks at the bar or the hospitality in general

from the room, staff very helpful, hot cooked breakfast, peac eful place, parking space, very clean

nice bar downstairs and the food was excellent

location for a night out in worksop, nice clean comfortable room and great experience in the bar before we met our

bar good prices

for a single room: toilet downstairs, no shower, no wifi, just a sink in the room.

tv, brew making stuff, a desk to work at and free wifi with a good signal

criticism was the very worn seating in the bar area- this looked shabby and torn and didnt reflect the quality of the bedrooms

we didn't use the bar or restaurant so cannot comment on the quality of this

bar on site

lovely , lively bar

good to have the option of a late check

room service for two days no clean towels kettle would not work water was cold most of the time

facilities were good and parking was good

good breakfast and decent room

location, 10 min walk into matlock bath, free parking, free wifi, balcony, right over swimming pool and

the staff were superb so friendly and welcoming on arrival, we wanted to use the spa but fully booked they even rang us at work and said they had space for a relaxing jacuzzi and

overall excellent accommodated my request for early check in

staff are friendly and gym on site

seating in bar area black leather needs reupholstered fall to floor when you sit

the staff were very helpful the breakfast was amazing

only thing i can comment on that could be improved is the facilities in the gym

booked for 5 adults 3 kids and only got 3 rooms and 3 beds

delicious breakfast

next to station, relaxed atmosphere in bar area, basic but good breakfast, friendly staff.

including the amazing freshly cooked breakfast the next morning

location opposite the railway station and 10 mins walk to the centre of town, it has a nice bar area and serves fab coffee

full of kids no adults on the floor we was on so in and out of each others rooms banging doors plus playing

although i didn t get a chance to use the gym after a long day of walking, it s a nice feature for those who want to stay active

only downside were the prices on the menu and we were charged for room service even though we ordered and collected our food from downstairs, which was an extra

able to buy drinks on room service unless i bought a meal - appreciate that this might be down to the current legislation

just to drop the bags it is around 30 meters from the main door, if you are traveling alone with kids it can create a bit of stress

beautiful breakfast

room was precious and breakfast brilliant

no room service or answer on phone having tried at 10pm a few times, no one at reception and called

the facilities were available all day, the bar was well supplied with a good selection of drinks

free parking on site a great plus

very comfy beds and pillows also late check out which is always a plus

you've so called sports bar with very limited food choice, my colleague & i were disappointed

easy access to wifi

sent to me before hand warning us that the hotel and restaurant would be busy so they offered early check in

stay at the marriots for work often and rarely get chance to bring partner and kids

wifi was very poor in room

i ordered room service as couldn't cope with sitting in a restaurant after a long drive

it was a great bonus for there to be ev chargers for our car

wifi was good

ordered room service which was quick but my choice of dessert was disappointing.

wifi was temperamental in some parts of the hotel.

wifi in bedroom a bit hit and miss with poor signal

only issue was poor wifi ...almost non existant and kept cutting out all the time in the room.

comfy beds lovely clean linen and towels excellent wifi

the property had a lovely atmosphere and parking which is always a bonus

wifi was hit and miss and i wasn t 100% sure how to work the heater - maybe a guide for that

early check in

clean, tidy easy check in, good parking, fast wifi

comfortable bed great wifi

convenient parking, good location, hassle-free check-in and out.