wish i knew they were doing renovations, bar was closed

kids running up& down the halls,knocking on doors

large amount if kids running halls all hours banging on our door screaming. very disruptive.

very noisy - kids running up and down the hall while trying to dleep

woman at the bar didn't seem to want to work

with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper

breakfast was good

up nice for a family with young kids

location and breakfast were deciding factors for my stay.

breakfast wasn?t great but was ok. pool needs some fixing.

the swimming pool water was extremely cold.

the breakfast was yummy with many options to choose from

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

the breakfast was awesome

nice pool and hot tub

pool was fun for the grand kids. breakfast was good!

loved the pool!

front desk clerk was extremely nice. breakfast was amazing.

the gym and drinking pool were properly attended

gym machines not working drink water needed fixing ran out of hot water for tea 3 days in a row no

wished it had a hot tub in pool area.

i loved the fact that the room had a bed tray. my kids thought it was amazing.

didn't need a full fridge, full dishwasher, stove and kitchen sink

the pool was out of order a majority of the stay.

breakfast was fair but did not have much variety as it could have had

the breakfast offered more protein options

the swimming pool, the gym,the free breakfest

the breakfast the next morning was great -- we loved the scrambled eggs and ham

close to our kids place.

the pool was extremely crowded.

microwave was in kitchenette downstairs

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout,location is surrounded

great breakfast too

everything was what was expected. it was clean, comfortable, and my kids had fun in the pool.

loved the bar area

the pool area is clean and has a smaller pool for smaller children

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

the pool was amazing. super nice and great for my team to come in

very kid friendly. a nice pool area for our littles and bigger kids

the pool was ice cold

robes in the room and the pool area was functional and bright

pool was extremely cold

pool and no notice before hand about that

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the social hour and amazing breakfast! my kids loved the pool as well.

pool was small

the kids were running wildly through the hotel

also had a cocktail hour breakfast was included

nice stay, friendly and accommodating staff, early check in allowed, super clean

good breakfast as well

pool is not heated, water was pretty cold.

breakfast food was good but a little too simple but with the affordable price of the hotel, don t

nice variety for breakfast

breakfast would have better with a fiber cereal option other than instant oatmeal

time and for i paid for was not expecting a full kitchen and large bath

staff person, fabulous comfy room and a great breakfast

wi-fi (400 mbps up and down), very comfortable bed, nice desk with ample plugs, and a self-serve breakfast better than most comparable hotels

well laid out, easy in and out from the highway, quiet, comfortable beds, nice breakfast too

excellent location good breakfast free laundry. great staff

the lady at the desk was so great. kids loved her

enjoyed the pool and whirlpool

parking was convenient

parking lot was awful due to weather

also offered amenities, like a pool and fitness center

player in room, nice little furnished kitchen, bed was comfortable and the bedding smelled nice, probably the cleanest room i’ve ever

free laundry a plus. solid room . clean room .

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had granny smith

also loved being able to do laundry for free

laundry, free. room excellent. staff excellent, hotel employee is awesome.

the laundry facilities and the vending machines were convenient

appointment was early and with one call we were checking into our room hours early

laundry facilities - the vending machines ran out of detergent and its been two days now without

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

the location was perfect for us as we wanted to be near the des moines golf and country club

we were able to make use of the fitness center which was very nice clean and convenient

clorine in pool.

nice new machines in guest laundry

breakfast was great

hospitality, fresh cookies and popcorn in the afternoons, clean pool, breakfast area was clean and very well organized

the bar manager was exceptional

extremely loud the entire time with my room right next to the crowded lobby/bar and with all the kids running past my room ans hearing the elevator dong

lights at night in the bar area - - - seems odd and not where i'd choose to have a late night drink

mentioned above not knowing the breakfast was extra and even when the woman said to check at the bar she didn't mention there would be a charge

toilet did not flush correctly, hot tub in pool area was not working

were very comfortable, bathtub was superb, nice bar but would’ve appreciated a couple of more substantial items on the menus instead of just

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

the motel was surprisingly quiet for how many kids were there for a football tournament

breakfast consists of cereal, sausage and eggs

the fitness center had what i needed.

my son swam for a bit, and the pool water was really cold

room was comfortable..front desk was very accommodating! and breakfast was great!

just an overnight stay so no pool use but it did look like fun

fresh breakfast, warm pool, clean rooms

friendly staff. excellent variety for breakfast and very clean.

the breakfast and friendliness of the staff.

free breakfast was very good with many choices

the staff we interacted with were all so nice, the breakfast was really good, the pool is 24 hours

also, 24 hr pool/spa area, what

we needed to get on the road before the breakfast started.

the kitchen employee blaring her 80s hair band at 0700 at breakfast. put ear buds in.

great pantry offerings (instead of buffet breakfast/social due to covid-19 restrictions)

the pool was great. was super clean and didn’t have any funky like other hotel

breakfast hours could have lasted a bit longer.

the pool was unavailable due to some problem.

adults and children that literally took over all the public spaces, the lobby, food area and pool

breakfasts were great

covid has ruined breakfast for hotels. understandable but disappointing.

we had alot of fun at the pool and the outdoor space was great for when my family came to visit

no pool

loved the breakfast

i didnt like how dirty the pool water was or how cold it was and i hated the hot tub didnt work

high fee for having a pet. kids make more of a mess than my pet.

too many kids, kids everywhere, loud kids

pool was cold.

pretty nice hotel. nice gym.

no fridge or microwave in the room and smaller pool size compared to the size of the hotel.

friendly staff, comfortable breakfast dining area.

the pool wasn’t open at all

staff, fitness center, pool, and breakfast

the pool and hot was great for our family

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

they let us do early check in and it was a huge help!

the pool and hot tub felt great and had nice hours

staff great, breakfast great, clean and updated

pool towels are small. i forgot mine. pillows are down pillows.

facility was clean, wifi was fast and free, though you have

nice pool and hot tub

quiet, and pet friendly (pet fee was modest)

staff was great, good breakfast, nice pool for the grandkids and convenient location

the proximity to a lot of things to do. the grandkids loved the pool.

the gym is smaller than most hotels and smelled really awful

pool and hot tub were a bonus for kids

there were no guests in the pool.

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

great fitness center,pool, hot tum

had stayed here numerous times and though i arrive early if my room was ready i could check in without cost

a good breakfast an excellent customer service

did not eat breakfast location was great

no breakfast

suggestion on where to park uhaul truck with towed auto

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

the pool area was lovely, but there must have been some sort of event there earlier in the day, and

the only part i don't like is that you have to pay for your breakfast separately.

the pool area was awesome and we all enjoyed it

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

pool access was very limited, hot tub was not working

clean - great value. very nice bar and restaurant. excellent fitness room.

there was also a fully equipped gym, as well as a very good breakfast

bar especially

listing stated it had a pool

should bring back the biskets and gravy and scrambled egg didnt go swimming do un sure about the pool but overall the people were very nice great customer service considering

there isn't a hot tub in the pool area and they currently aren't serving breakfast due to covid

didn't have breakfast

breakfast could?ve been better.

, pool,was clean and not over chlorinated

park and fly location with shuttle to airport.

the pool and hot tub were open and the temperatures were perfect

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

flawless. great breakfast too! would stay here again without question when in des moines.

very spacious and roomy with entertainment rooms and very well equipped gym and pool

i would have preferred china and real cutlery in leu of plastic forks and knives at breakfast

good breakfast options and a very large and comfortable breakfast area

a protein of meat at the breakfast like bacon or sausage

the breakfast is the usual fare but kept very nice and clean and everything is hot that's supposed to

breakfast was a jon doe breakfast

it was however, the best microtel jacuzzi/spa

clean comfortable room really liked the spa tub in its own room

forgot the tell everyone there was an additional pet fee

value, very nice continental breakfast

the spa tub n the room

remodeled rooms were nicely done. super clean and comfortable . breakfast options were great!

swimming pool was a bit small but not a big deal

would have liked to have a hot breakfast instead of a grab and go breakfast.

the pool water needed to be allot warmer... definitely.

breakfast was just ok

brought the kids to the pool; pool was really cold, as if it wasn't even heated

breakfast however there was a little delay when steam plates were emptied and getting fresh food

was very friendly, room was very clean, location very convenient and numerous breakfast options

the breakfast was amazing! so many options to choose from. and the staff was so friendly.

very clean, friendly staff. great breakfast!

full kitchen real plates and silverware.

the breakfast selection was outstanding and the sweet lady in charge of the area was very attentive to

the room was also easily accessible, there was a door right by the parking lot that led up to our room

price, had a hot tub, full kitchen.

laundry downstairs

kids running the halls at 1 am

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

having a small group of adults it was disappointing that the pool & bar areas both closed at 10pm

very nice fitness center

almost clean, hair in the tub. bar was closed on a friday night

great pool. great staff, except kicking the kids out at 10 when the game was still on.

the bar was a great atmosphere and bartender a

it has huge rooms, the swimming and spa area is always clean and so relaxing

hot water at breakfast wasn't very hot, and the fitness room could be more filled up

breakfast was very good, lots of variety.

breakfast was awesome

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

breakfast room nice

breakfast was good and hot

just wished that breakfast would have been available earlier

friendly staff, hot breakfast, clean room, no complaints

there was an unusual smell throughout the hotel, a pool would be nice

walked in i could tell it was clean , room was clean , beds were comfortable , shower felt nice , breakfast was decent , good location, easy to find and

the staff was very helpful. the breakfast was always great and the cleanliness was outstanding.

no laundry facilities available, which was part of my reasoning for coming.

this hotel was easy, the rooms were clean, pool was open late, and room service was merely a call or click away

nice pool area for the kids to

bar in the bathtub had a loose piece

we didn't go in ther pool but there was a lot of space and the pool was a nice size

got moved to another room only to have a guy with a gun have the swat team there and all the kids freaking out, myself included

wifi is slow and super inconvenient

someone had just smoked weed in the parking lot

no indoor pool. i would have liked to swim during my stay, but the outdoor pool was closed.

free shuttle to the airport was great, driver also very friendly

able to leave our vehicle while away and have the shuttle to and from the airport was a bonus

the indoor pool is cozy and warm with pool towels provided

the beds were extremely comfortable and the pool was warm!

service, good location, comfortable bed, clean room, nice pool and breakfast

clean, nice breakfast and well maintained.

the gym equipment was nice.

it was a very nice hotel clean loved arcade and water park reasturant staff made us feel welcome

no breakfast

that would have been nice is adult only pool time as i was on my honeymoon and although i love kids it just would have been nice to have a bit of adult time without kids running around

bar was open and accommodating

breakfast was limited to 4 items for 8

proximity to airport with shuttle service.

shuttle to and from airport was nice ! staff was very friendly and helpful.

ease of shuttle to airport

the breakfast was sensational!

great price, king room was great, nice breakfast!

hotel books very young adults that like to party, please do not take kids with you if you plan on staying

very convenient location and airport shuttle. room was spacious and very comfortable.

had ordered a spa bath king suite for our anniversary we arrived to just a king suite

the kids were disappointed

great breakfast

very comfortable room & price was great - wifi authentication was slow but speed was good- bed was comfortable

breakfast was amazing with verity

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was nice ,had a great

breakfast options could of been better but at least it was offered

did not eat breakfast.

location, cleanliness, quality of breakfast. staff is pleasant and very helpful!

clean roomy. nice gym.

breakfast was great. location, great! staff, great!!!

a great little living room a kitchen the beds are really comfortable

it was nice to have a full kitchen and plenty of space

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

hotel has a shuttle for airport but we didn t know that so we paid for a cab

shuttle to airport.

shuttle to airport was on time for early morning flight out

free shuttle, nice toiletries. spacious room, close to airport

i needed a room by my kids & grandkids

the atrium had an amazing glass dome skylight and an indoor pool

close to the airport and has it's own shuttle

the bar and the grill

great pool, hot tub, rooms locations, exercise room & amenities

only downside to this hotel was the pool and hot tub

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

needed the sleep from travel in. missed the breakfast.

we had to go buy an air matress for our kids to sleep on

items from the free breakfast bar were available to eat on my way to the airport on the hotel shuttle at 3:30am

kitchen with everything you will need

loved the room, the breakfast and pool!

breakfast because there is very poor flow and the refill of the buffet was inadequate.

when we went to the pool on sunday morning, there were no towels within sight

breakfast was very good

staff is very friendly and accommodating. pool is nice and warm. great breakfast!

pool room very nice cleaned and very quite

the laundry staff was very helpful

and quiet stay, front desk staff are amazing, breakfast is great, the place is really lowkey and very good priced always

there was no water dispenser in the entire hotel - even the one in the gym was empty

smell from the fryer from the bar could be smelled the minute you walked into the hotel

breakfast was great & staff above what was required!!

the pool, spa and sauna were lovely additions to the affordable accomodations

ordered food from bar area pizza came out so burnt looked like cardboard and the wings were so overcooked in the

had the spa room and as a person with limited mobility had problem getting out of the tub, need more

in my shower left a little something to be desired, and the second of two milk cartons i had at breakfast tasted a little bit weird, but these are obscured by the overall quality of my stay

pool was very small and not heated and the highway noise and train noise was kind of loud fron the

due to covid i havent experienced breakfast or the pool, which is understandable

the shuttle is very convenient, and the breakfast was very good

clean room, friendly staff, offering room service, excellent breakfast

wifi

parking garage to hotel

we wish there was a gym and that breakfast was included!

microwave, no room service, the doors on the bathtub were installed backwards so open at the wrong end

the coffee and wine bar is lovely and the restaurant very elegant

pool too cold to use

the pool was very clean & the beds really comfortable.

pool could have been a bit warmer but was nice

and bar area was great

the bar was very nice. the valet guys were great

tried the bananas foster french toast via room service, and it was well worth the $$ spent

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top notch and the sense of escape one gets just from staying here is priceless

rooms, lobby, and bar made us feel like we were in a very high class hotel

room service food via box lunch style in a paper bag

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

valet parking, pool & spa

as well, many facilities of the hotel were closed: pool, dining services, gym, and none of these were listed on the website prior

pool very cold

enjoyed pool and location.

pool was shut down for maintenance

pool area could have been warmer. otherwise very nice.

we loved the location, comfy bed, pillows, pool, exercise room

i did not have time for breakfast, but when i took a peek it certainly looked good

the swimming pool and hot tub area was very clean and welcoming

were out of syrup and juice they had one person working the kitchen and they were slammed

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty solid for a continental breakfast

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we went to cash in this voucher, we were told

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

bar was not running like it says on website

no parking or free breakfast.

die) was incredible after a super successful day with a toddler

breakfast was very good and the location excellent

the parking facilities is right next to the property, the shuttle service was so convenient, and staff were nice

good service. shuttle service.

location & pool.

more parking

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe

swimming pool

restaurant and bar on sight!

have been nice if the shuttle had run until bar time

we weren’t able to enjoy the pool at all before we had to check out and my kids were super bummed

room cleanliness. pool and fitness center

was assured it was reliable)

husband has temporary mobility issues so use of the shuttle to help us get around downtown was a huge plus

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

very clean and comfortable rooms; nice breakfast; central downtown location.

hotel was nice and location was perfect. breakfast was awesome.

breakfast was awesome. basketball court and putting green was a real bonus too!!

smelled marijuana inside and outside very strongly and that was as a problem since we had our kids with us

the rooms, shower,breakfast and the staff.

clean fitness room with plenty of equipment

pool closed

loved the breakfast and pool the staff was nice and kind during my stay and helped me get a couple more pillows since i

the pool water was a bit cold but otherwise it was good

plus lots of room for my kids to run

airport shuttle made things super easy

friendly staff and loved the shuttle service.

free beers each & munchies, couple cook to to order omelets & all that goes with, plus free shuttle for a 2 mile radius of the hotel

shuttle to the iowa fair was a great feature

the bed and kitchen area

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

was clean and comfortable the pool and hot tub where nice love the full size fridge and walkin

kitchen had all necessities

and we had to be at a volleyball tournament by 7:20 so we couldn’t even get breakfast for the kids which was a big reason why i selected the hotel in the first place

breakfast buffet was canceled without notice due to low occupancy.

the breakfast was high in price for basic items

the rooms are clean. the gym was good and i loved the restaurant upstairs.

the breakfast is not great and over priced.

complimentary breakfast.

friendly staff clean rooms and good breakfast

the pool was lovely.

we used to find quality inn said $10 pet fee

room was perfect, pool; nice and clean and the breakfast was very good.

guest laundry

to front of hotel blocked for parking lot seal coating

wifi did not work in our room worked everywhere in the hotel except the room

gym was closed

the hot tub and pool and breakfast was great!

open the pool back up.

the laundry room that is on site, dryer doesn't work very well

rate...early check in

friendly staff, clean guest laundry center

the lady that checked me in was friendly and i was allowed an early check in

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

breakfast was fine, location worked for us!

but what do you fo i got in late was exhausted from driving alot of places chargecdeposits and i gey it but be up front about

we got charged an early check in fee of $25 and also had to pay$200 deposit which normally i wouldn't of had but my

no breakfast

the breakfast in the morning was awesome from waffles to bacon egg cheese biscuits to cereal and alot

the pool is awesome though and usually i spend time relaxing there and in the spa

the free breakfast is very nice as well with many options

staff was kind and helpful the rooms were neat and clean the indoor pool was awesome we had a great day the only thing that was a little uncomfortable was the

pool closed to early

clean fresh white bedding and towels, great staff members, flexibility, vending machines and breakfast is on point

no amenities outside of a kitchen that wasn't needed for a short stay

worst part was this hotel has kitchenettes but no pots, pans, etc

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

he found the bed perfect. loved the full kitchen and the staff was very friendly.

room has a kitchenette.

great breakfast, 12p check out so kids could swim

nice property and location of the hotel. breakfast and amenities were great.

the breakfast had good choices

location, friendly staff, good breakfast, very comfortable bed and pillows, quiet considering the 12- year old state baseball

breakfast was good

breakfast was ok but there was a man who was helping out at breakfast who went above and beyond

the breakfast was the best hotel breakfast with lots of options

clean, comfortable beds, nice lobby, happy hour & loved the breakfast

first night, the pool was down

the rooms are spacious with a full kitchen

location of our room was very convenient to access from parking, lobby and pool

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

clean, spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on site, conveniently located for my travel purpose

the breakfast was ok and you could hear neighbors sometimes.

breakfast was nice. good choices.

breakfast was exceptional for a hotel

staff,cleanliness, breakfast was good and room werenice

the hotel was clean and the free breakfast was actually pretty good.

no complaints. hotel was clean. free breakfast better than anticipated. staff friendly.

half the rooms overlook the golf course in the valley, which is a breathe of fresh air after traveling the long flat roads in

i wish there was some sort of breakfast

large rooms, setting on a golf course.

was no breakfast due to corona-virus concerns

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry machines, which was very

very clean,great staff at front desk,super breakfast! would definitely stay again!

online said donuts and pastries but there wasn't any of that so my kids were disappointed

only complaint is the pool needs to be a lil warmer

we enjoyed the pool during our short stay

hot tub was closed. but the pool was open. needs electrical outlets on walls by the bed.

the free breakfast was amazing

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

good breakfast with some options

breakfast options were plentiful, pleasant staff

breakfast might be better than a restaurant

room came with a kitchen which was nice

kitchenette and full fridge.

loved the bed, the heat/air, the kitchen and bath.

we had two adjoining rooms and the kitchen space was fabulous

sure it's a covid thing, but there were no utensils or plates or pans, etc in the kitchenette

easy to find. scenic property. quiet, cool rooms, roll in shower. comfortable bed. indoor pool.

it was advertised as having a bar and it has been closed up for a while

the modern style, colors, all sorts of textures. gym pool. nice windows for community seating.

very small pool.

in the food area near the cereals would make more sense than having to go back to the coffee bar to get them

the breakfast wasn’t very good so we went to another restaurant to eat

the breakfast area was well maintained during the time breakfast was available

staff was great breakfast was good parking was good

pool...hot tub...breakfast

the amenities were great. the gym, pool and breakfast were lovely

warm and friendly reception, hot coffee in lobby, hot breakfast

the non-breakfast was the biggest spread of a non-breakfast i have ever had

i do hope they replace the sauna , however the pool and hot tub were phenomenal

the hot tub and pool were a great amenity

breakfast was wonderful, everything was warm and well stocked