wonderful large (cold) indoor pool and hot tub - that was the draw (10/23/24) i'm adding the date because it took 5 phone calls

was pleasantly surprised by the continental breakfast they had and didn’t see it advertised on the booking site

fresh doughnuts for breakfast !

breakfast

breakfast included hot eggs, potatoes cooked differently each day

breakfast was great! manager very friendly!

gym room and very friendly desk staff

breakfast was great laundry did great on are clothes

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a washing machine agitating at various times

excellent value. friendly staff. room was very clean. breakfast provided a number of options.

did not eat breakfast.

there was an abandoned car with a flat tire cracked windshield and trash all throughout the parking lot outside of our window

wifi went out and we were given no discount

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was nice ,had a great

we also appreciated the ample parking available

breakfast was limited but the staff was friendly and helpful

bar was open and accommodating

i also was expecting the advertised breakfast that was complimentary with the stay but were told we had to pay/order from the

water park and friendly workers

a poolside room which is nice at night when your kids are swimming but not so much in the morning when you’re trying to sleep in

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out for other

restaurant and bar in the facility.

also, the kids wanted to swim in the hot

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

the wifi is reliable.

friendly staff, hot breakfast, clean room, no complaints

very clean! wonderful breakfast selection.

breakfast is definitely the most important meal of the day making the complimentary restaurant

laundry machines were out of order

dirty laundry room and very rude staff

hotel has the biggest spa i know of

breakfast was very good, lots of variety.

pool breakfast

the fitness center was a little bit bigger

pool was awesome and accommodations were wonderful

it s near where my kids live and it s pretty nice but the mattresses are so awful i m not sure it s worth the

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

it’s near where my kids live and it’s pretty nice but the mattresses are so awful i’m not sure it’s worth the

i have 2 kids and for them to say we had to leave and come back was rude

complimentary coffee bar was nice

see above re: breakfast

children had fun in the pool

kitchen and big room

ring around the swimming pool, looked like the sides had not been cleaned in some time.

the breakfast selection was outstanding and the sweet lady in charge of the area was very attentive to

breakfast was sufficient

pool water was way too cold but the kids didn't mind

brought the kids to the pool; pool was really cold, as if it wasn't even heated

servicing the breakfast area was inattentive

very clean. everything up to date. beds and pillow comfy. kids loves the pool and hot tub

breakfast was really good, it i like waffles so that’s a big add

did not have breakfast buffet

bed very comfortable, nice hot breakfast

beds was very comfortable and breakfast was delicious

location and cleanliness. pool and hot tub both open with no restrictions.

and front desk didnt have the right amount of people for the room and didn’t have us in a pet friendly room

value, very nice continental breakfast

the location, the roomwas clean, the staff and the breakfast.

lots of choices at breakfast. good food. liked the hard boiled eggs !

loved the set up of room! (queen suite with spa bath)

good breakfast options and a very large and comfortable breakfast area

room was dirty and sheets were to small and pool had no towels

breakfast was a jon doe breakfast

the pool was a great size

nice breakfast

breakfast was good and the beds were very comfortable

no breakfast because of covid i look forward to the options you offer.

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and about the pub/bar area they had at the hotel

pool clean and nice

the pool, spa and sauna were lovely additions to the affordable accomodations

new hotel, so it was very modern and clean. breakfast was great with a lot of options.

breakfast was good

liked the central location, the fitness center was more than just a treadmill and a few weights, the pool was a good size for

the breakfast was delicious and the attendants for breakfast were hard workers and kept everything

great breakfast, 12p check out so kids could swim

breakfast was ok but there was a man who was helping out at breakfast who went above and beyond

clean, comfortable beds, nice lobby, happy hour & loved the breakfast

the games available, pool and workout room made our trip like a home away from home

the kitchen setup is amazing

breakfast- eggs were watery

friendly staff, clean guest laundry center

rate...early check in

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

the lady that checked me in was friendly and i was allowed an early check in

the laundry room that is on site, dryer doesn't work very well

breakfast was fine, location worked for us!

they had a good breakfast and coffee bar it was very clean and the staff was friendly

breakfast and clean

but what do you fo i got in late was exhausted from driving alot of places chargecdeposits and i gey it but be up front about

breakfast was fabulous lots of choices, staff was excellent and the pillows and mattress were

laundry needs updated

that the pool closed to early for my daughter

they charged me multiple times for the pet fee and when i called, the guy said he’d look into it and never got back to me

no hot tub and pool temperature was not comfortable, was supposed to be heated.

the attendant was very friendly and helpful and our room was nice and breakfast was good

the breakfast was delicious and the pool was amazing. jacuzzi was my favorite part

the hot tub and pool and breakfast was great!

the wifi was awful

the evening of our second night someone with a loud muffler kept going in out of the parking lot one reving the engine

to front of hotel blocked for parking lot seal coating

clean roomy. nice gym.

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

very comfortable, clean rooms. pool was nice. the breakfast was a good and had many options.

kitchen in my room

our room was perfect and we really enjoyed the complimentary breakfast.

it would have been nice to have longer pool and fitness center hours.

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

the pool area was awesome and we all enjoyed it

great look & feel - nice pool

i didn't get a chance to eat breakfast, but it

the breakfast was good

clean - friendly staff- location- good breakfast-

not much to complain about. breakfast would be a nice addition.

bar area was awesome

real plates at the buffet breakfast

there isn't a hot tub in the pool area and they currently aren't serving breakfast due to covid

pool was not heated like they said

pool and free breakfast

there was even a heated indoor pool

pool was comfortable & overall way better than we expected for the price

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

breakfast should have been more of a buffet style due to pricing of stay.

very clean and friendly staff. breakfast area was especially clean and staff great

clean, spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on site, conveniently located for my travel purpose

breakfast could have had scrambled eggs everyday and some fresh fruit

room has a kitchenette.

worst part was this hotel has kitchenettes but no pots, pans, etc

no amenities outside of a kitchen that wasn't needed for a short stay

he found the bed perfect. loved the full kitchen and the staff was very friendly.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

breakfast was nice. good choices.

exceptional breakfast. very kind staff

the hotel was clean and the free breakfast was actually pretty good.

facilities were very nice-pool, fitness, kitchen area

breakfast wasn't the best

indoor pool on site, free breakfast, wifi, etc

no pool or breakfast

did not eat breakfast location was great

less breakfast options

a good breakfast an excellent customer service

there were no guests in the pool.

best heated pool and hot spa! everything was clean. large rooms. great location!

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

awesome pool and family friendly.

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

the pool area was nice and clean and even though i didn’t get to eat the breakfast, my family said it

family friendly- excellent staff at thhe front desk, the cleaning staff, maintenance staff and breakfast staff

loved how the rooms had walk out access to the pool.

staff was great, good breakfast, nice pool for the grandkids and convenient location

great staff, good breakfast, late checkout

i did have issues with the wifi a few times. the breakfast food selections was not very good.

wifi struggled at the back of the room

breakfast

pool and hot tub were awesome and the staff was exceptional

staff great, breakfast great, clean and updated

nice pool and outdoor seating area

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

i will definitely go back and the pool was very clean as well with a nice room temperature

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20 more people

pretty nice hotel. nice gym.

staff, fitness center, pool, and breakfast

loved that they served breakfast on real dishes

breakfast was great, loved the waffles

wish the gym had been open but it was closed for remodeling

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

breakfast was disappointing

loved the breakfast

the buffet breakfast had a nice selection to choose from. dining areas were nice also.

we love the restaurant in the area and the breakfast there.

breakfast

we used the shuttle service for an event which was very convenient

it was clean n the pool was clean n open n the stuff was good

keep the breakfast bar don't stop it was great ,bed was very comfortable, pillows great ,nice touch to label

pool but way to much chlorine.

use the pool, no time

fabulous continental breakfast in a spacious sunny room

great breakfast and nice staff

bar was not running like it says on website

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we went to cash in this voucher, we were told

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and part of

clean & good breakfast

the rooms are nice and spacious and the breakfast selection even in these times was good

the pool may have been a little over chlorinated.

breakfast was good with a few different options

pool area was clean and warm for the kids and best part was the hot tub was open and in service

fitness center was less than ideal

the pool water was a bit cold but otherwise it was good

loved the breakfast and pool the staff was nice and kind during my stay and helped me get a couple more pillows since i

pool area and fitness center is horrible and in bad shape

clean fitness room with plenty of equipment

breakfast might be better than a restaurant

great breakfast. polite and helpful staff.

really clean and pleasant. i loved the breakfast area.

breakfast was good with alot of different choices

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

sure it's a covid thing, but there were no utensils or plates or pans, etc in the kitchenette

i like the cleanliness, pet policy and kitchen

loved the bed, the heat/air, the kitchen and bath.

room was clean and comfortable. liked having a full kitchen in the room.

we had two adjoining rooms and the kitchen space was fabulous

fitness room and pool- very nice and might i say 'clean'

hotel and breakfast, customer service helpful: hotel had a pool, gym and lots of space

the breakfast bar was excellent

we loved the breakfast and pool

the modern style, colors, all sorts of textures. gym pool. nice windows for community seating.

the breakfast area was well maintained during the time breakfast was available

helpful staff. free breakfast. view of lake/pond.

was fine except your website states you have a gym

pool and hot tub were warm

the amenities were great. the gym, pool and breakfast were lovely

attempted to take the hotel shuttle to the airport for my 7:30am flight

really nice pool, workout facility

the pool was great! the whole hotel was very clean.

pool was very nice

the shuttle service and our driver yessir is top notch with knowledge of places to visit within the des

wifi would not work for some sites

clean quite staff was great breakfast was hot pool was warm!!

updated rooms , breakfast, great service with a smile.

the pool was very busy/ noisy

items in pool area all rusted

the breakfast was wonderdul. it had something for even our pickiest eater!

nice indoor pool and hot tub

pool was quite small

pool temperature also very chilly at times

breakfast was really great lots of variety

and bar area was great

the staff is great and nice, the bar is great and the bartender, is the best

location. gym

pool could have been a bit warmer but was nice

pool and exercise room, omelet station, bar and appetizers.

did not get the breakfast but i didn’t like that it felt like a deli counter

be nice to get some kind of price reduction for not getting breakfast or being able to enjoy the pool

enjoyed pool and location.

everything was nice. the breakfast was excellent!

staff were very friendly and when we called because the neighboring room had kids yelling and such, a staff person went to the room to ask the kids to be quiet and let them

the pool was pretty small but served its purpose for the kids just using it a couple of times.

pool was cold

i did not try the food. i loved everything. from the fire pit to the pool

also i enjoyed the pool and whirlpool

breakfast is available but not continental. pool/hot tub are both quite small.

no information on speakeasy bar or its location in hotel that sounded like fun

d to pay $10/night - shame on you hilton)

room service menu for my second night was missing and front desk sent me on a wild chase to find

i visited the bar and it had a wonderful atmosphere.

restoration was beautiful, employees all very friendly, coffee bar was added bonus

we didn't eat breakfast

breakfast offering or a list somewhere of the local places open near by, esp on a sunday

breakfast was very good and the location excellent

fitness center was a bit lacking

shuttle was so awesome

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

beautiful, clean, great staff, great bar & dinner.

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top notch and the sense of escape one gets just from staying here is priceless

amazing amenities, ie espresso bar, gym, elegant restaurant/bar

lovely restaurant and bar area

more variety of breakfast would be nice, but it was still wonderful

beds are hard the bathroom was dirty, the staff was rude the pool was cold as ice and are room didn't have a smoke detector and it was a smoking

breakfast 5:50am good.

your website says a pool. no pool. i'm very disappointed!!!!!

the following morning breakfast was very good

no decent breakfast option. should offer breakfast buffet at least on weekends.

the breakfast was high in price for basic items

parking was difficult, pretty pricey, no breakfast unless you paid $14 per person.

breakfast was excellent

the rooms are clean. the gym was good and i loved the restaurant upstairs.

good breakfast. large rooms. friendly staff

staff, large rooms, a fantastic breakfast with different options day to day

really enjoyed the leisure centre, pool and spa clean and relaxing with great opening times

room i like everything about the staybridge hotel we just have a good time when we go there my kids love going down there the exercise room the pool we just love

hotel, staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

next day they were also excellent the chef has a wonderful memory and nowswhat she is doin in the kitchen

the hotel was full of baseball and basketball kids running all over

the pool was closed for renovations but everything else was great

breakfast was great, got upgraded room to a better view by the very nice manager on duty at the

the shuttle took us where we needed to go and the driver was great! friendly & knowledgeable

breakfast = plenty of choices and in good condition

breakfast was more than expected

breakfast was great. beds were comfortable. quiet.

good breakfast bar selections, good location right off i35 and convenient to

pool was kind of cold

bar was closed

the fitness room was closed

pool was great

112 will be forever selected by us , fitness center on one side , hallway on the other & a door straight to the pool access gate; it’s

the breakfast was cheap. the kitchen made our food very quick. the pool was ud83dudc4d.

the golf course view was beautiful and polk city is such a cute little town

large rooms, setting on a golf course.

spacious, comfortable rooms and quiet and relaxing hotel with gorgeous views of golf course.

good breakfast, comfortable common areas

that due to covid, no complementary breakfast.

not much out for breakfast

nice clean room. breakfast was alright, could be a bit better.

breakfast smelled so good

breakfast not so good!

was not breakfast, maybe a light continental breakfast, only cereal and bread and frozen egg with

breakfast was amazing

pool great location for des moines appointments coffee available upon check in, in the breakfast

pool was small and simple for older child or if other guests are present

kids enjoyed the pool, just wish they had a hot tub

pool great location for des moines appointments coffee available upon check in, in the breakfast

you have to walk a bit for the activities and restaurants etc, but they offer a fairly convenient shuttle

and the staff was very responsive to one cleanliness issue i pointed out to them in the pool/spa area

size of the room and the shuttle bus was nice to take

location, clean,'friendly staff and shuttle was a definite bonus.

all of us , we were very grateful for that , we had other family staying there also , and the pool was lovely , oh

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

the breakfast bar close down a little to soon :-)

was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so cold), and the jacuzzi was

pool was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so

we needed to get on the road before the breakfast started.

and got the spa tub room

layout was very nice - kitchen amenities appreciated

the breakfast was all prepackaged and had bags for carry out

breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good size pool and exercise room

just an overnight stay so no pool use but it did look like fun

broken equipment in the gym, run down hotel

i even liked the parking

location, free wifi, cleanliness, pool, jacuzzi

we had to call down and get the wifi information as he gave us no information at check in

breakfast hours could have lasted a bit longer.

adults and children that literally took over all the public spaces, the lobby, food area and pool

also moldy in the pool bathroom

breakfast was superior

the pool was unavailable due to some problem.

the high school group of kids, probably about 50 were very rude while we were trying to get some breakfast

pool was out of order.

excellent coffee and the pool was nice and warm

pool area was very hot to sit in when watching the kids

my son swam for a bit, and the pool water was really cold

we ended up with a king size bed and no room for our kids

the pool was a little chilly, but it wasn't busy and my daughter had fun

indoor pool was very nice for the kids. large size and plenty of places to sit.

mentioned above not knowing the breakfast was extra and even when the woman said to check at the bar she didn't mention there would be a charge

guess a hot tub in the pool room would be awesome just because i was a bit cold in the pool

laundry facilities - the vending machines ran out of detergent and its been two days now without

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

noisy. out room was next to laundry facilities.

the laundry facilities and the vending machines were convenient

the location was perfect for us as we wanted to be near the des moines golf and country club

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area running

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area running

covid restrictions did not allow for breakfast apart from grab and go

location, cleanliness, breakfast was great, and up to date room

parking was convenient

also loved being able to do laundry for free

the size the kitchen the price the location

the kitchen, snack area, being able to check out items at the desk

laundry, free. room excellent. staff excellent, hotel employee is awesome.

the guest laundry was free

new facility, nice pool and hot tub, comfortable bed and breakfast that was included.

the pool has alot of clorine so kids complained of eyes all night but it was still fun

i enjoyed the fitness room close to the elevator

breakfast was a bit on the limited side. satisfactory but not anything above and beyond.

clean rooms, great beds, wonderful breakfast!

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

, design of the bar area means that social distancing cannot be done

the food at the bar and grill was really good, i loved the room

ich i well know they

the pool area is clean and has a smaller pool for smaller children

wish we could have stayed longer! would have used the pool.

there was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed, under the covers

wish there was a hot tub in the pool area.

i did not try using the pool, but having one at all is nice

breakfasts were packaged efficiently for safe consumption

the pools were smaller than i expected, and filled with kids, but it wasn't a big deal to us.

good breakfast, nice common room

the happy hour food and drinks included was great as well as the breakfast

the happy hour that served food and 3 alcoholic drinks. and breakfast

clean great breakfast

staff, the breakfast, the location and the rate were all superior

the pool. the location

that the pool and hot tub was actually working!!!

the free breakfast is very nice as well with many options

they were very friendly and had real breakfast and most of all the rooms was clean

i enjoyed having a seperate room from my kids

are outstanding including checking, kitchen, cleaning

215 a night was insane for that small room, and the pool area was kinda gross

i loved the fact that the room had a bed tray. my kids thought it was amazing.

loved the indoor pool, great friendly staff and the beds were very comfortable

heated pool, gym'

the gym and drinking pool were properly attended

heated pool, gym'

ev charging

front desk clerk was extremely nice. breakfast was amazing.

as always, we love the 2 bedroom, 2 bathroom suite with a full kitchen and living room

room only had 2 treadmills and a stair climber, pool was extremely small, and shower drains in the room were

liked the separate bedroom and full kitchen. staff was very helpful and friendly.

the staff was aces! the breakfast was really good!

we loved everything about our stay! breakfast was wonderful, lots of choices.

the pool was ice cold

robes in the room and the pool area was functional and bright

pool and no notice before hand about that

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

pool was extremely cold

was a group of kids staying there for a baseball tournament and were not at all considerate of the other guests in

was pretty hectic since there were young football teams staying at the hotel using the pool etc

amazing breakfast, clean, quiet

we stayed here after a long day of moving our kids into new apartments.

breakfast could have been better, there were a lot of choices.

woman at the bar didn't seem to want to work

location, close to everything, the bistro was available to us, the room has youtube which my kids were excited about that

even a granola bar for breakfast would have been nice

they allowed us a early check in.

cute bar area, friendly and helpful bartender

the breakfast was awesome

breakfast, and drinks with a bite to eat at night

breakfast was very fresh even during the last 30 min when we arrived

the breakfast was nice in concept, the eggs and ham were cold

pool was great, room was clean and spacious for our large family

breakfast was great my family loved it, different options was a plus for us and everything tasted

the room was beautiful and clean and i enjoyed the fitness center and snack bar

good breakfast

we enjoyed the pool and the workout room

we were hoping to swim, but the pool was packed. so maybe our next visit.

location, cleanliness, room, breakfast all excellent!

pool too small

breakfast, pool and fitness area were real nice and clean

pool size

they have a really nice large gym

quick shuttle service to dsm airport

free shuttle to the airport was great, driver also very friendly

close proximity to airport with shuttle service. very clean and excellent friendly staff.

breakfast.

complimentary airport shuttle is a great bonus

pool and cool air in the pool area

the hotel from the airport information desk, they gave me easy instructions on how i can spot the shuttle

earlier breakfast

breakfast was more than adequate

the shuttle from the airport was perfect and convenient

loved the shuttle to the airport convenience too

and at check in, we were at the end of a long trip, the kids needed to use the restroom and i didn't have the energy to move to another room

there were springs sticking out of the spa tub jets, seamen on the foot rest, and pieces of what appeared to be a fake

all staff were very friendly and letting me know when breakfast was too

smelled like weed, our bathroom light wouldn't stay on, my kids bathed in the dark, myself and my child woke up with bites on us

only a two minute drive to the airport with 24 hour shuttle service

clean, nice pool, recently renovated rooms

great price, king room was great, nice breakfast!

we asked for an early check in and they worked it out for us!

shuttle to and from airport was nice ! staff was very friendly and helpful.

there was a nice area off the breakfast room which we could use to gather

staff was amazing, location was perfect, room was clean and breakfast was delicious

hotel is across the street from adventure land park so a plus if you have kids

it was me, my 2 adult girls and 4 grandkids

in conclusion, my kids/grandkids moved to iowa a few years back and i've finally found my go to hotel

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities nice

the whole experience was great; the room, amenities, staff and breakfast.

scruffy and kitchenette was not supplied properly

the pool and hot tub were open and the temperatures were perfect

there’s a laundry room