wonderful large (cold) indoor pool and hot tub - that was the draw (10/23/24) i'm adding the date because it took 5 phone calls

was pleasantly surprised by the continental breakfast they had and didn’t see it advertised on the booking site

fresh doughnuts for breakfast !

breakfast

breakfast included hot eggs, potatoes cooked differently each day

the breakfast was delicious and the attendants for breakfast were hard workers and kept everything

nice property and location of the hotel. breakfast and amenities were great.

liked the central location, the fitness center was more than just a treadmill and a few weights, the pool was a good size for

great breakfast, 12p check out so kids could swim

breakfast was good

breakfast was ok but there was a man who was helping out at breakfast who went above and beyond

all the staff were amazing, from the front desk to the ladies doing breakfast in the morning

beautiful hotel, great breakfast nice rooms

the rooms are spacious with a full kitchen

breakfast, the amenities and staff was very pleasant

laundry facilities are on premises and were a godsend after our grandson had an accident

room shared wall with gym and looked out over enclosed pool. not very private and very loud.

gym room and very friendly desk staff

the laundry staff was very helpful

breakfast was great! manager very friendly!

it wasn t anything special, but it was clean, staff was nice, beds were comfy, the gym was better than most motels i ve seen

breakfast biscuits and gravy was cold and not good

breakfast was good, the pool was good

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

pool area was well kept and clean

the hotel itself is older and could use some updating but the water park was great for the kids and worth the stay if you have

those with small children, the water park is great

know with covid & being short staffed, they have had to cut their pool hours down

sarah at the bar was amazing

loved the water park and the staff. the arcade was nice as well.

have stayed in room 123 with my wife and three kids

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out for other

this hotel was easy, the rooms were clean, pool was open late, and room service was merely a call or click away

loved the layout of the hotel lobby, easy access to various entrances, pool area was awesome.

also, this hotel does not have a hot tub, kids do not eat free

to i-80 & i-35 pool/spa access without kids no extra towels 2 bath, 2 hand & 2 washcloths fresh fruit bananas,

walked in i could tell it was clean , room was clean , beds were comfortable , shower felt nice , breakfast was decent , good location, easy to find and

dirty laundry room and very rude staff

there was an unusual smell throughout the hotel, a pool would be nice

breakfast was delicious as well thank you for everything

full kitchen, living area bedroom and bathroom

and mother’s day breakfast was horrible

breakfast could have had scrambled eggs everyday and some fresh fruit

very clean and friendly staff. breakfast area was especially clean and staff great

it completely blew my expectations out of the water and the salt water pool was very nice

exceptional breakfast. very kind staff

breakfast very good

facilities were very nice-pool, fitness, kitchen area

breakfast was nice. good choices.

breakfast was exceptional for a hotel

the lady that checked me in was friendly and i was allowed an early check in

the laundry room that is on site, dryer doesn't work very well

rate...early check in

i called the front desk to ask about laundry facilities

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

breakfast was fabulous lots of choices, staff was excellent and the pillows and mattress were

also the breakfast area it's pretty simple but they do need you with a complimentary breakfast

breakfast and clean

the breakfast in the morning was awesome from waffles to bacon egg cheese biscuits to cereal and alot

breakfast was fine, location worked for us!

room has a kitchenette.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

no amenities outside of a kitchen that wasn't needed for a short stay

worst part was this hotel has kitchenettes but no pots, pans, etc

he found the bed perfect. loved the full kitchen and the staff was very friendly.

location offered breakfast and coffee as well as has a bar and serves food, however i was enjoying the accomodations of the jacuzzi room we rented that we

the kids enjoyed the bunk beds!

pool was awesome and accommodations were wonderful

pool breakfast

breakfast was very minimal. due to covid

hotel is clean and updated. decent hot breakfast with multiple options.

they also have a gym and a swimming pool

no hot tub and pool temperature was not comfortable, was supposed to be heated.

the location was good but wish the breakfast would be longer then 9am

the pool was the best

clean, open and light, and great breakfast!

chose a hotel with a pool for my kids but it was too cold to swim

breakfast was the only negative. it was awful.

room was very clean and the breakfast area was well maintained

the pool and hot tub were clean and at the perfect temperatures

beds were comfortable. pool area nice.

room was cozy, staff very helpful, instant wifi.

the staff! the breakfast was good.

eded for our stay) and the gym has been closed since 2020, so this is false advertisement

it was difficult to speak to someone regarding shortening my stay or even to ask for the wifi password

great breakfast. polite and helpful staff.

the gym was well-equipped for a small crowd, with free weights, cardio machines, towels, and water

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

clean, breakfast buffet was nice, friendly staff

good breakfast with some options

loved the breakfast and the in room wifi- bed was pretty darn comfy

kids running the halls at 1 am

almost clean, hair in the tub. bar was closed on a friday night

i have 2 kids and for them to say we had to leave and come back was rude

kids running the halls at 1 am

comfy beds and full kitchen

loved the bed, the heat/air, the kitchen and bath.

sure it's a covid thing, but there were no utensils or plates or pans, etc in the kitchenette

room came with a kitchen which was nice

i like the cleanliness, pet policy and kitchen

fitness room and pool- very nice and might i say 'clean'

very clean, modern, quiet. nice pool!

easy to find. scenic property. quiet, cool rooms, roll in shower. comfortable bed. indoor pool.

very small pool.

i enjoyed the swimming pool and exercise room

did not eat the breakfast

and the second morning, they did not serve eggs for breakfast

the amenities were great. the gym, pool and breakfast were lovely

staff was great breakfast was good parking was good

was fine except your website states you have a gym

the non-breakfast was the biggest spread of a non-breakfast i have ever had

pool was great, room was great, breakfast was delicious and location was very convenient.

the room was awesome. breakfast was great and staff was very friendly.

could not find our reservation bed covering had stain that looked like blood wifi did not work at all carpet under desk was filthy bath had cigarette stains towels were very

that wasn't liked, only minor thing would be a resupply of breakfast items and coffee after they get too low, but no big deal

very good choice for breakfast.

breakfast was really great lots of variety

the breakfast was wonderdul. it had something for even our pickiest eater!

pool was quite small

breakfast buffet with more than the normal hotel fare

laundry downstairs

needed more parking. hard to find a spot.

rooms with full kitchens and room was clean

parking was too limited

room was large and the full size refrigerator in the kitchen was very helpful

pool was cold

the pool was pretty small but served its purpose for the kids just using it a couple of times.

breakfast is available but not continental. pool/hot tub are both quite small.

the pool was closed one day. always had to ask for towels and breakfast you pay for.

also i enjoyed the pool and whirlpool

great location, good free breakfast

booked because there was a pool listed for the hotel

one query: what happened to waffles for breakfast

breakfast choices were slim

breakfast - coffee is good

pool area was very warm and humid. pool was nice and cool

the pool was a little milky in color. the area was nice with chairs and a table.

breakfast staff was exceptionally attentive and super friendly. made us all feel very welcome.

good breakfast bar selections, good location right off i35 and convenient to

breakfast was great. beds were comfortable. quiet.

we needed an early check in on sunday- i dropped my husband off at the hotel and they took care of him and got

i asked for a pool side room amd was put on the other side of the hotel.

the way breakfast was provided.

friendly, cleanliness, breakfast

comfortable beds nice pool

very clean. everything up to date. beds and pillow comfy. kids loves the pool and hot tub

the breakfast was amazing! so many options to choose from. and the staff was so friendly.

food and fitness room

pool water was way too cold but the kids didn't mind

very clean, friendly staff. great breakfast!

floor of pool could have been vacuumed to remove debris from one day to the next.

breakfast was really good, it i like waffles so that’s a big add

remodeled rooms were nicely done. super clean and comfortable . breakfast options were great!

did not have breakfast buffet

pool was really small and has way too much chlorine

not have the breakfast,only because i slept in on comfy bed

and front desk didnt have the right amount of people for the room and didn’t have us in a pet friendly room

breakfast was a bit basic.

owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we wanted more…

would have liked some hot options for breakfast

breakfast was fine; i don't eat much. room was very handy for an older guy.

was not breakfast, maybe a light continental breakfast, only cereal and bread and frozen egg with

better variety for breakfast

breakfast not so good!

breakfast smelled so good

nice breakfast

the breakfast is the usual fare but kept very nice and clean and everything is hot that's supposed to

cleanliness, service, beatiful rooms and good breakfast.

a protein of meat at the breakfast like bacon or sausage

were disappointed that there was bacon for only the first hour of the breakfast

breakfast was amazing

pool great location for des moines appointments coffee available upon check in, in the breakfast

it was clean, the customer service was awesome and the breakfast was fabulous

swimming pool floor dangerous, ceramic tile & ppl could easily slip and fall

pool was small and simple for older child or if other guests are present

the grandkids loved the big heated pool. it was a great break from the cold iowa winters

ordered food from bar area pizza came out so burnt looked like cardboard and the wings were so overcooked in the

breakfast was great & staff above what was required!!

the pool is heated to 92 and feels amazing

it was a great place for what i needed. i really enjoyed the breakfast.

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

not impressed with the breakfast.

full kitchen and plenty of dishes with silverware

it was nice to have a full kitchen and plenty of space

breakfast was limited, in part due to covid

the breakfast was not a hot breakfast

the breakfast was good

the golf course view was beautiful and polk city is such a cute little town

the breakfast could be updated a little but it was fine for a quick grab and go!

large rooms, setting on a golf course.

our bedroom view was to the parking lot

parking is weird.

location and shuttle service

downtown location, excellent shuttle service and the food was a real surprise

loved the shuttle service. our driver was wonderful. got to see lots of fun places in desmoines.

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

no bartender, bar wasn't open

and cleanliness of room, i only wished they had coffee served all day and the bar opened

bar was not running like it says on website

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

pool area and fitness center is horrible and in bad shape

such as fitness center and pool were below average compared to other hotels in downtown des moines

pool closed

breakfast was good and plentiful

pool, gym, and a few other things made the stay well rounded

a

the room service did not clean our room.

all of the kids/noise/crowds!

right next door to the convention center, so there were a lot of big groups and kids running through the halls being rowdy at 10:30 in the evening

right next door to the convention center, so there were a lot of big groups and kids running through the halls being rowdy at 10:30 in the evening

and bar area was great

room was right off the elevator, which got pretty loud at bar close on friday night

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

clean, quiet and ceramic tile floor in rooms. wonderful pool.

pool too cold to use

we had little kids that were very disappointed

booked a 2 queen bed with sofa bed for my family of 4, kids are teenagers, and they did not keep this room for us upon checkin

breakfast was great

pool was shut down for maintenance

staff were very friendly and when we called because the neighboring room had kids yelling and such, a staff person went to the room to ask the kids to be quiet and let them

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

the breakfast was high in price for basic items

no decent breakfast option. should offer breakfast buffet at least on weekends.

breakfast was excellent

the breakfast is not great and over priced.

was helpful (others not so much like the woman at the front desk who wouldn't give us an hour late check out after being up from 4- 5am with an unwarranted fire evacuation

breakfast was very good and the location excellent

no parking or free breakfast.

garage was handy, shuttle was nice to take advantage of and farmers market was just a few blocks away

i did not eat in the restaurant but there was a grocery nearby where you could get a hot or cold breakfast

really enjoyed the leisure centre, pool and spa clean and relaxing with great opening times

room i like everything about the staybridge hotel we just have a good time when we go there my kids love going down there the exercise room the pool we just love

breakfast buffet was great

clean, friendly, nice breakfast space plus free laundry facility

very clean and convenient location to downtown des moines. loved the full kitchen

should bring back the biskets and gravy and scrambled egg didnt go swimming do un sure about the pool but overall the people were very nice great customer service considering

the continental breakfast had a fresh waffle maker

maybe a few more choices for breakfast like instant oatmeal and fruit would be a suggestion.

really enjoyed the indoor pool since it was very rainy while we were there

there was even a heated indoor pool

the shuttle took us where we needed to go and the driver was great! friendly & knowledgeable

prefer to used that money for the kids to have fun visiting places in des

there must of been a convention in town, lot of young kids. a bit loud

free beers each & munchies, couple cook to to order omelets & all that goes with, plus free shuttle for a 2 mile radius of the hotel

kids running around the floor like it was a race track at midnight

for purified water requires going to the basement gym - but i guess you could drink from the tap or buy bottled

restoration was beautiful, employees all very friendly, coffee bar was added bonus

parking garage to hotel

the bed! the room service breakfast. the quiet heating/cooling/fan.

very clean, comfortable bed, very good gym, friendly very helpful staff

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

beautiful, clean, great staff, great bar & dinner.

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top notch and the sense of escape one gets just from staying here is priceless

room service food via box lunch style in a paper bag

tried the bananas foster french toast via room service, and it was well worth the $$ spent

breakfast was very good in a delightful space with staff that were very good at their job.

the pool area was lovely, but there must have been some sort of event there earlier in the day, and

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

the rooms are gorgeous and the pool area was fabulous with so much to do.

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 595 per

no pool.

breakfast was awesome

the bar was excellent and the staff were very friendly.

description of the property indicates there is an indoor pool and hot tub

the breakfast was good

pool was down for maintenance but the neighboring hotel was kind enough to let us use theirs

was nice and clean, easy walks to everywhere we wanted to go and solutions for the pool

the room and kitchen!

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

the shuttle is very convenient, and the breakfast was very good

laundry room with detergent dispenser (pay with quarters)

no pool or breakfast. i understand that that cannot be avoided.

location was great and the shuttle was helpful. the breakfast was yummy.

staff was extremely friendly, the breakfast was very good, and the free shuttle service exceeded my expectations

this hotel was great. room was big, staff was friendly, pool was nice. i have no complaints.

the place was so beautiful and clean. the people were very nice. breakfast was nice.

friendly staff, super clean facility, nice pool and hot tub, great breakfast

the pool and hot tub were nice

breakfast was amazing, fresh, presented nicely and was a hit with our picky eaters

pool too small

provides a nice breakfast too

nice breakfast and clean pool and hot tub area

desk clerk was welcoming and gave info on pool and breakfast times.

did not have breakfast and the location is good

breakfast and ice ? machine. cool air conditioning room.

did not eat breakfast location was great

good hot breakfast in the mornings

suggestion on where to park uhaul truck with towed auto

a good breakfast an excellent customer service

there were no guests in the pool.

indoor pool facility very nice and comfortable.

great fitness center,pool, hot tum

great fitness center,pool, hot tum

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

the breakfast 1st day my grandkids loved

family friendly- excellent staff at thhe front desk, the cleaning staff, maintenance staff and breakfast staff

kids and i stayed and they both loved the pool and the overall theme of the establishment

wish breakfast was until 10:00, we like to sleep in

the pool was a comfortable temperature and clean

lots of kids running up the halls at all

great gym facility

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

know there was a pool, no breakfast info

grille restaurant & lounge (rainy weather did not allow us walk outside), we enjoyed the hotel's pool as well

they were very friendly and had real breakfast and most of all the rooms was clean

pool closed to early

the free breakfast is very nice as well with many options

nice variety for breakfast

great breakfast!

we had a party of 14, kids and adults in 3 separate rooms and none of us could stomach the smell to enjoy the pool

the swimming pool was the warmest pool we had ever been in that’s not a hot tub which made it even more fun to

fitness room was impressive for a 2 star hotel

staff was amazing, location was perfect, room was clean and breakfast was delicious

kids loved the pool

tub in room the faucet would just pull off room service tried walking in room at 9am checkout time is 11

the pool and hot tub felt great and had nice hours

pool towels are small. i forgot mine. pillows are down pillows.

parking is congested. bathroom i d very small.

breakfast

kept the pool open past hours so my kids could swim after we got in late

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

i didn’t use the gym but all equipment appeared to be in working order and you could see outside while working out

great breakfast

loved that they served breakfast on real dishes

pool/jacuzzi was great

breakfast was disappointing

great pool at the perfect temperature

we love the restaurant in the area and the breakfast there.

no pool

hotel was super dirty changed rooms 3 times sheets were not clean in any of the rooms pool is permanently closed there was drug deals in parking lot

pool was great

the pool was nice

over price for the night and the pool wasn't opened

it had a pool

clean; the pool water was crystal clear

great location, lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

breakfast was good and location was great

did not use the pool. room was very clean. overall a great experience.

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

the little kitchen in our room

it was nice and clean with a full refrigerator and kitchen and it was reasonably priced

very nice kitchen facilities in each room

didn't have breakfast and had nothing to do with covid got told since the offer full kitchen they don't serve

the moment, there was no breakfast available, but what my family and i truly enjoyed, was the kitchen with an actual size refrigerator

pool was a little cool, but it didn’t

the room was great and roomy even had a couch. pool was great and breakfast bags were good

staff was great and very accomodatiting to my family. the pool was really nice too!

nice swimming pool.

granddaughter had a blast in the pool

breakfast was excellent

i had my 3 grandsons with me, they loved the pool and the snack area

our kids also enjoyed the indoor pool

we ended up using our kids snuggle blankets

pool was small

pool area was nice and warm

very good breakfast

the breakfast selection, cleanliness and space in room.

would have liked some fresh fruit as an option for the breakfast bar.

they only gave us one little bar of soap; it would have been nice to have one for the sink and one for the shower

breakfast was great

room was inviting and comfortable, and the kitchen was one of the nicest i've seen in a suite hotel

location of the swimming pool

friendly great customer service an 24 hr pool

the staff we interacted with were all so nice, the breakfast was really good, the pool is 24 hours

no parking spaces at night

hotel had a great pool and hot tub, a wonderful breakfast with lots of choices, and clean updated rooms

included in price breakfast, wifi and parking were nice

comfortable, indoor pool a, hot tub,and included breakfast

finding a parking spot at night was harder, more towels, and better coffee makers in the room.

adults and children that literally took over all the public spaces, the lobby, food area and pool

breakfast was superior

nice room, pool was great

great location & a very good breakfast!

no hot tub, pool was small … only six people made it small so i had to leave

saturday morning breakfast was not very good

only negative might be that there was no hot tub in the pool area

was a great location for shopping adventureland and the casino

the kids loved the pool

the pool area was nice, but the pool was quite crowded with fellow travelers

very clean room, extremely comfortable bed, excellent breakfast, friendly staff!!

room was clean and comfortable. fitness room had high quality precor equipment.

the motel was surprisingly quiet for how many kids were there for a football tournament

the swimming pool was warm!!!!! so nice.

the free breakfast is the best at any hotel i have ever stayed at.

luck they weren't my kids

luck they weren't my kids

pool was fun for all the kids 12 to 2.

there were softball cause the hotel was full of very loud unsupervised kids

wish pool was bigger for amount of kids in it!

it was hot! could be that it was 98. loved the quiet clean pool!

the bar staff were very nice

lights at night in the bar area - - - seems odd and not where i'd choose to have a late night drink

the pool is very clean and quiet.

the bar manager was exceptional

the kitchen

was ok had kitchenetecould of used more linens and maybe coffee maker in room other than that it was

there were no dishes or silverware to actually make use of the kitchenette

room was a nice size and the 'kitchen' area was handy

the fact that there is a mini kitchen

the location was perfect for us as we wanted to be near the des moines golf and country club

the laundry facilities and the vending machines were convenient

appointment was early and with one call we were checking into our room hours early

noisy. out room was next to laundry facilities.

laundry facilities - the vending machines ran out of detergent and its been two days now without

enjoyed the pool and whirlpool

the lights from the parking lot shined through and the door from the hall

great big room, my kids and i really enjoyed it. thank you!

the lady at the desk was so great. kids loved her

very well taken care of with a good breakfast.

the kitchen, snack area, being able to check out items at the desk

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had granny smith

free laundry

for early check in just wanting an hour earlier if possible and manager told me to come on in, our room

most laundry machines were out of order

quick shuttle service to dsm airport

two cop cars were pulling into the americinn and about 10 teenagers were hanging out in the parking lot

we used the shuttle to and from the airport and were very happy with the convenience this provided us

staff was really nice and very accommodating, morning breakfast was wonderful.

cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird smell

great staff, nice rooms, location handy to airport, good shuttle service to hotel/airport

near des moines airport with 24 hr/day shuttle service and parking

the indoor pool is cozy and warm with pool towels provided

returned rental car at night, got shuttle, and than in the morning for the airport

shuttle was fast and efficient

to airport with 24/7 shuttle you can book to/from des moines airport

do like protein at breakfast

location was fine, the kids loved the pool

loved the shuttle to the airport convenience too

there were springs sticking out of the spa tub jets, seamen on the foot rest, and pieces of what appeared to be a fake

the breakfast was delicious

the bag breakfast was not that good.

great price, king room was great, nice breakfast!

the pool was nice beds were comfortable breakfast was good

close to airport, great beds and pillows, very clean, friendly staff, grab and go breakfast because of covid was good

need more warm or hot breakfast

the pool, hottub and breakfast

the pool, hottub and breakfast

friendly, open space for walk adjacent to hotel, super friendly staff, great breakfast, loved the cheesy eggs

nice room, spacious and clean, breakfast was nice

cleanliness and organization of the room and the pool.

including a great breakfast

i enjoyed the fitness room close to the elevator

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

clean rooms, great beds, wonderful breakfast!