the pool could have been warmer

the laundry facility helps a lot

breakfast is amazing every day

liked the free bottled water at check in. breakfast was good. nice area outside to have a smoke.

it had a really nice kitchen area with

no pet fee, bed was comfortable, staff was nice

no spills or stains on the parking area

sketball near cars) worried that car might get struck or children hurt

we didn't have breakfast

room, parking lot/area and front desk were extremely clean

no breakfast and wasn t allowed guest. no good.

room closest to the exterior door (lots of traffic coming and going) and the room was next to the laundry & exercise room

breakfast area was small but extra seating available in the conference room so not a real issue

hotel employee welcomed us, and also acted as bartender--there is a small bar combined with check-in and breakfast area

the laundry room had empty vending machines

the people were super friendly. quiet location. great breakfast.

kids in room next door

breakfast was above average, including farm fresh yogurt and make your own pancakes

2 hot tub and pool (indoors)

staff was very friendly, pool & hot tub were great, breakfast was good.

breakfast, nice pool and hot tub, easy to find location, great staff, comfy beds, and clean

kitchenette sink didn’t work, and the coffee maker looked dirty

while we didn't use it, the kitchenette arrangement would be a plus for an extended stay

decent size room with a kitchenette

did not eat breakfast.

no hotels, no workout room, no protein for breakfast.

comfortable bed. indoor pool. offered breakfast. fast food and gas station close by.

breakfast, pool, and location

pool closes early and opens late

breakfast was poor - it looked nice and everything was clean, but the eggs and sausage weren't

could have switched breakfast up a little.

could have more options for breakfast

continental breakfast

the pool wasn't open

pool was not open, breakfast wasn’t served. could’ve been due to covid

room, comfortable bed, great water pressure, nice staff, good price and simple breakfast offered

property was very clean the gym was awesome and had multiple good pieces of equipment the people at the front desk and

love the gym and the restaurant for breakfast

warm pool

front desk staff all the way to the breakfast folks

everything was new and up to date had my facilities my similarities the pool was nice

breakfast was great as well, would definitely stay again

everything looked well maintained even the pool

outside pool, grill, fire pit all clean and well lighted even after dark

pool was closed almost everyday, and that is the reason i picked this hotel for my family

breakfast was not great. i may be spoiled by the hamptons.

pool was not open due to rain earlier that day messing with ph levels.

breakfast area very neat, but only bagged breakfast items to take to your room due to coronavirus

little warmer for the pool

the kids enjoyed the pool

i love having kitchen facilities and a full size fridge so i don't have to eat out every meal

clean and comfortable room with a full kitchen. nice staff.

kitchen is convenient, the location is near walmart and restaurants and the staff is

very clean, good breakfast

i did not have time to enjoy the breakfast, but it looked and smelled great

clean, breakfast, staff friendliness, size of room.

pool and breakfast wasn’t open cause of covid-19. but the price was the same. ☹️

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

good breakfast. good size rooms. friendly staff and very clean.

the hotel was in a great area and for the price breakfast

breakfast area had many food choices

i think the hotel needs a washroom inside the pool area .

the beds are ridiculously comfortable. everything was clean and nice. breakfast was also good.

very clean rooms..... decent breakfast

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut the door

great place to stay, great staff and an super great free breakfast.

laundry room was out of order

the staff cursed us out for putting dirty sheets in her laundry, laundry basket, the management, embarrassed us, tried to call the cops on us to leave

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

people could separate themselves in the hotel industry by providing a little bit higher quality breakfast

the hot breakfast is a bit weak.

breakfast food was good and staff on duty was very pleasant and helpful

small pool

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

very nice to have a free laundry machines to use. pool was great

the bed was nice. the gym equipment worked well and seemed clean

bar , restaurant, pool was awesome

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

pool closed on monday didn’t get enjoy it it all while on vacation

also personal small bar soap would have been nice

we ate supper at the bar area and it was excellent as was the breakfast

everything from the bar to the room

did like that they did have a pool and gym inside

free breakfast was good also

better lighting in back parking lot.

breakfast eggs were 'fake' and i like fresh, healthy food made from real ingredients not chemically

pool was a little too cool, very clean and all staff awesome.

breakfast food available was ok considering no buffet right now

the room was so clean and comfortable and the breakfast was really nice with several options.

perfect location, new clean rooms, friendly staff, outside pool, great breakfast

breakfast was excellent

nice pool

breakfast was great ,close to other attraction as well will have to come for another visit when

breakfast was good

pool water was pleasantly warm

the location and the free breakfast.

comfort beakfast swiming pool fitness

pool was a little cold

clean, convenient location & pool with spa!

breakfast was delicious, and we appreciated real plates and cutlery

decor, great happy hour and breakfast

we enjoyed happy hour, kids had fun in the pool

their was plenty of options for the kids to choose

no coffee and water in lobby, breakfast is so so.

no pets in area where we were eating breakfast!

location and full kitchen

pool was open

the fitness room was well-equipped although some pieces needed repair

pool was nice but floor was extremely slippery

comfy bed and pillows and the room had a wonderful kitchen area that i didn’t realize came with it

pool is very small and had 5 older kids in it, so there no room for my family of 5 adults and 2

i was not told about the pet fee which ended up being an additional $75 for one night

the covers was stained , ofcourse when it comes to kids the first thing you get is eww and they don’t want to sleep on stains , don’t feel like

kids really enjoyed the indoor pool. we all enjoyed the breakfast.

had a suite and a studio as we had 4 adults and 3 kids

great pool and other amenities

large well lit room easy parking. pleasant staff 7

was under renovation pool was closed and bathroom light wasn t bright enough to shave with but looked

happened to be here as guests unrelated to a massive (like filled the rest of the hotel) of bmx kids and parents

i liked the gym area and the pool area

very friendly rooms were clean breakfast was good my kids were satisfied and happy in the

overflowing garbage cans, and way too many kids horse playing and jumping into a fitness pool and gym area)

the fitness centre and small pool were a great added bonus

to everything you really need, facilities were clean, laundry room available & front desk was helpful

the breakfast was amazing

to be honest, it was the most disappointing breakfast we've ever experienced at a hampton inn

staff and cleanliness was perfection! pool was so nice!

the room was very clean and the staff was very helpful and accommodating with my early check in.

breakfast was excellent very tasty

clean, comfortable beds, and a great breakfast for a reasonable rate

location and breakfast

they let us have an early check in which was even better since we had an early evening wedding to attend

breakfast was great but they ran out

clean and breakfast options

great gym

love the location to downtown and the gym was the best i ve ever seen in a hotel.

staff, location, rooms, amenities, gym, food at restaurants, proximity to museums and events, views, etc

wifi was terrible

also, a hot tub at the pool

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

the bar

room, atmosphere/vibe, music, staff, cost$, cleanliness, fitness gym were all a 10+

kids welcome but i wouldn't recommend this as a family oriented hotel

checking in at the bar was a little strange

about this hotel was a surprise, from the decor, to the art gallery, to the restrooms, to the bar and restaurant, to the giant golden statue of david out front

great staff! fabulous rooms, breakfast, artwork. so much fun!!!

friendly staff, location, art in the hotel, and good gym facility.

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

be careful with young kids as some of the art is provocative.

room service messed up our order, fixed it, but left our tray out side our door for two days

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

room service was quick

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

we loved the decor, the bar area and drinks, and the beautiful quiet room!

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

however, hotel’s bar was the part of the stay

to remind people that comes with pets ,they were moving around the food and bar area too much

has a nice lobby area to hangout in with bar and snack area

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

loved the bar soap

craving a coffee, and their starbucks bar was not open contrary to the sign s hours of operations

hotel's fault, but no pool or bistro bc of covid

over all the price was good but not a place ill return with my kids maybe alone

were very disappointed that the pool was not heated

kids running in hallways late at night - body slamming door next day repeatedly after clerk

the beds and rooms were really nice and the little kitchen area was just perfect

spacious room, full kitchen, stylish decor… nicest place we’ve ever stayed for this price!

laundry amenities and kitchenette

in the garage kinda sucked as a single mom with kids

breakfast was very good

clean, and comfortable. nice breakfast

no pool the in-house gym was closed

my kids would have loved that feature

the property was clean, and we appreciated having access to a laundry room

beds and we had to reserve the pool time to avoid sharing during covid which was great for the kids

the pool was small and no hot tub.

i love the design of the hotel and all of the amenities including the lounge downstairs and pool

i wish that the indoor pool had been open when i was there

clean, staff was nice, pool was clean and bathroom right next to pool convenient for families

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

homeless people outside and the gym window getting busted out

indoor pool, well-equipped gym

friendly, very clean, good breakfast, the staff was excellent the bar was excellent the bar tender was one the best tenders i have ever had very professional and

the indoor swimming pool was a treat; the area was clean and the water temperature was just right (considering the

indoor pool, well-equipped gym

i used the pool and gym

love the gym

the bar has excellent bartenders, great food and excellent atmosphere

also the snack bar at first floor didn't keep posted hours

pool, location

like the whole r room the bed was very comfortable the pool was nice and the fitness center was good to the tv was good to everybody slept

the room is gorgeous and full kitchen

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

pool is cold

very clean. great breakfast and nice staff!

is amazing location, clean, nice staff, pool and gym were great

location, and the gym

pool was less than impressive

being charged for breakfast buffet. it should be complimentary, especially for kids.

hotel bar staff was very nice as well

fitness suite and swimming pool

the fitness center although the machines were a little dirty

families were there for a soccer event -- the kids were out of control, but that is not the hotels fault -- just expressing our condolences for

place in downtown, but there were loud kids outside of our room in the hallway late into the night which made it hard to sleep

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

the music, atmosphere, bar and porch restaurant was 5 star

my kids enjoyed the atmosphere

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

the breakfast buffet at the restaurant was pricey, and because of covid they do not have room service

bar was incredible

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

didn’t know that we overlooked a bar that played loud music until 1:00 am

great bar and the room was comfortable and clean.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

the rooms were very clean with room service everyday that we were there

$19 parking yikes! & very small cold pool for kids.

indoor pool

good location. nice free breakfast.

the breakfast was very good. a/c was quiet. beds were comfy.

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super fun

the rooftop bar was also picture perfect

the downstairs bar was closed and the breakfast wasn't advertised well

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

loved the room and the bar on the 6th floor with a nice view

were great and we loved the shower being in a different room than the toilet especially having kids

pool wasn t open, and only had muffins for breakfast.

no 24 pool access

good location breakfast was average

had no issues or concerns the entire time i was there with my wife and 3 kids

hotel was very clean and my room was a nice size and had everything i needed regarding the kitchen and bath

well, if breakfast could be served till 11 am, this would have been awesome!

the pool area was clean and nice to hang out on for the kids

the kitchenette was cute

it was very roomy, the kitchen area was very nice to have.

it was nice being able to get a drink from the bar and drink poolside

the spa was beyond amazing

great value / nice hotel/amazing gym

bed, room service, style, music.

pool was amazing

the rooftop bar was very nice - although no one was up there but us

coffee in the lobby would be nice if you come in after bar area is closed

the rooftop bar and patio was very nice

the roof top bar / restaurant was phenomenal

it was close to where we wanted to go! it was clean! nice gym!

i like the bar in the hotel

wish that room service had been available

the bar and bourbon selection

room was clean, friendly staff, loved the late night room service!!

facility was gorgeous, and the bar served an excellent variety of drinks and food

the pool was great

free breakfast and nightly reception, free shuttle to airport

pool was closed gym closed breakfast was nasty

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

room service was not good. food service took a long time

there was hiking and an awesome pool area

great pool and hot tub area, nice balcony and great staff

nice clean quiet place. great pool and hot tub. right in the park for hiking.

friendly staff, comfortable beds, and a nice pool

love clifty inn's pool for the ages of our grandchildren

roof top bar was excellent food was very good

close to riverfront, 4th street live was two blocks, the restaurant and bar

we even had an delay the next day with our business in town and they allowed a late check out

great location. easy walking to downtown, free ev charging.

comfortable rooms, liked the pull out couch for our kids!

5 and 3 did, breakfast, coffee, wifi at reasonable

i was a little disappointed that there was no complimentary coffee bar in the morning.

bar was only open for 15 minutes post-concert

the shuttle to the airport is excellent and 24 hrs

one handle bar in the bathroom came off

room pool location.

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the location is superb and so is the pool

bathrooms are great but with no grab bar in bath/shower i felt unsafe

parking was ample

easy check in ,pool hours , awesome breakfast and parking was everything

hot coffee available all day in the lobby, plenty of seating for breakfast, plenty of parking, covered area by front door for loading and unloading vehicle

daughters were sad there was no waffle station at breakfast like the downtown buffalo location

they have a managers reception every evening where you get free drinks from the bar as long as you show your room key

the kids enjoyed the pool

pool, bar, staff, cleanliness, and breakfast were perfect

need a bigger pool

the breakfast bar and the ordering service was excellent

the kids enjoyed the pool

the fitness center was nice

i didn’t see a speck of dust, everything very updated and the breakfast was excellent

great place, very quiet, nice, very nice swimming pool over all great stay

fitness area very clean and stocked with water and towels

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

breakfast was good

indoor pool gym breakfast shampoo conditioner lotion

room was comfortable. kitchenette is well-appointed and there is a real freezer.

room was nice until we noticed ants on the kitchenette counter and on the pullout couch

the indoor pool is cool too

the hotel was noisy from kids but i know that is not the hotels fault.

the breakfast had many options to choose from

breakfast was no so yummy.

good breakfast selection and quality

helpful staff, good breakfast, great wifi, awesome beds!

nice gym, pool inside, comfortable and big rooms.

great continental breakfast

the breakfast was ok, but i do not think there is a need for chicken sausage.

nice gym, pool inside, comfortable and big rooms.

also had a great breakfast selection

fact that my fridge didn't work, nor did the microwave, or some of the outlets in the kitchen

our rooms were clean, our kitchen was nice as well

i really liked that we had a kitchen

pool was great, the free breakfast was more than expected, the room was awesome, the staff were

breakfast was good

the pool was closed and that was a selling point for me to stay there.

clean. breakfast was great. staff was very nice.

excellent breakfast buffet

the pool and fitness center were closed do to the pandemic

the kitchenette came in handy considering i had 2 of mt chulsren with

the breakfast menu was disappointing.

luckily there was a bar soap at the sink

the staff is very friendly and attentive, and the bar is worth visiting for both its selection and its service

such as bar, market, vending machines, fitness, etc

there was a well kept fitness room with a view of the river, making a workout quite relaxing

breakfast was continental as expected

the swimming pool has rules posted for no-alcohol, no glass bottles, and no-smoking

breakfast was basic cereal, muffins, yogurt, fruit but plenty of everything and filled us up

breakfast was great

did not care for the french courters. would have rather stay at the main house or pool house.

parking was not secure but very close to the hotel

my kids liked the suite store

had a two-bedroom, two-bathroom suite with a central living area and a small kitchen with a dining table for two

pool was limited to 5 people at a time and was fairly small

had an awesome hot breakfast with everything you could ask for

loved the view from my room and a spacious balcony to enjoy a glass of wine or morning coffee from

ps the spa bath is so worth

the view was amazing. we loved the friendly staff and free breakfast. the spa tub was amazing.

proofing is not evident but it is usually pretty quiet and the room with the spa tub was quite

we were able to walk wherever we wanted and even rented a golf cart to drive around town for a day

loved the indoor pool, the breakfast, in-room kitchen.

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

rooms, friendly staff, indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

kitchen was so convenient. huge whirlpool in suite. pool was so refreshing. very clean!

bed was very comfortable and the jetted spa tub was amazing

on site laundry

coin laundry available for guests, with new washer and dryer

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

laundry facilities didn't work with a normal load

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

breakfast

location was great it would be nice to have some bacon for breakfast

breakfast was better than most

and i had my kids with me

clean and safe breakfast area, too

townhouse-style rooms with a full kitchen.

the kitchen was not well stocked with pans no skillet or baking sheet, but on request they quickly

laundry mat on the premises was perfect for our 7 night stay

i enjoy the large kitchen and the privacy of my room no

pool hours should be extended, especially on the weekend

clean and breakfast was great.

breakfast ok

of the staff that we encountered from front desk to the kitchen were all so very kind and helpful

great location, excellent gym and good breakfast.

kitchen staff was great too

very roomy n comfortable bed w fridge micro kitchen sink n 2 hot plate stove

breakfast could be better

their advertising said included breakfast but was only coffee,tea and mini muffins

there was no breakfast.

outlet in the bathroom and in the kitchenette didn't work

kitchen and spacious

the breakfast was really nice the next morning before check out

i liked thge kitchen as i bought my dinner at the supper market

we did not have a chance to visit the pool- hopefully next year

breakfast was great and the bed was comfortable.

the pool had way too much chlorine in it..

hotel is smaller, smaller pool, smaller breakfast area, smaller lobby, but very clean and great amenities for 3 star hotel

a really comfortable stay, the staff were amazing and the breakfast choice was fantastic

only thing i can think of is that the chemicals/chlorine in the pool were really strong

she was very warming and spoke to us and included the kids and kept everything filled and warm and ready

kids running up and down the hallway for 2 hours last night.

i like that the gym is 24 hours

room was spacious, great hot breakfast and very clean.

the room was huge and included a separate area with upholstered furniture and a bar area

convenient location and lovely outdoor pool.

very friendly staff! very clean rooms!! even has a guest laundry, pool, and gym.

the buffet breakfast was excellent, everyone was happy, very clean

complaints about anything else, the elevator by the back entrance was convenient, very quiet, the pool location seemed convenient even though we didn't swim, the location of the hotel was in a good

the pool wasn't open due to lack of permit, which was a bummer

the breakfast was small but good