was not warm enough, wifi would not work in room, considering this and location i felt it was overpriced

very helpful staff. good breakfast good bar food comfortable room - good size hot shower

everything worked, room clean, bed comfortable, netflix on tv, good size room, free parking, generous breakfast

we had dinner and breakfast at the hotel and both meals were excellently cooked and served by very friendly and

breakfast, size of room, staff friendly

food lovely as i'm celiac they were very accommodating great location lovely village, to cusack bar lovely

really big comfortable family room. lovely breakfast

really appreciated arranging to get our laundry done quickly with an outside service

staff seem use to kids which was a bonus

the wifi was a bit dodgy but we managed.

location, ample parking at rear of property

great location and parking included. excellent full irish breakfast

great atmosphere in nice surroundings and great company with good off road parking.

very kind stuff. late check out. nice breakfast.

is a traditional hotel well placed in the town with it's own off road parking

breakfast excellent, staff in bar fabulous and the sauna was

everything friendly staff gym and swimming pool were great couldnt have picked a better

kids club was great. breakfast was v good

caught out by the swim hat rule cost €30 for the kids and myself

caught out by the swim hat rule cost 30 for the kids and myself

more friendly no good morning no thankyou // no welcome or goodbye when leaving asked to leave bar early after supporting them each night

downstairs in the bar has pool, darts and music at the weekend, unfortunately we didn't avail of this this time as we

our host when we arrived was lovely and great company when we ate and were at the bar the food was exceptional every time and the view was outstanding ud83dude00 well definitely be

great breakfast, and super evening meal

dog friendly and very welcoming very clean rooms and great breakfast

the gym is too small and very basic.

bar staff were really friendly and easy to get along with, the drinks were amazing and the room was

the staff were very accommodating. swimming pool and spa great. food excellent.

the room was very spacious ,with balcony,very quiet and very clean the water in the swimming pool was warm and nice,perfect for kids

spa area needs attention(steam room)

and there was no provision for hotel overnight guests to have any priority over visitors to the bar or restaurant

great food in the bar downstairs. excellent breakfast with a welcome vegetarian cooked breakfast

a drink in the bar with such a lovely atmosphere and staff so so friendly and helpful explaining where to go for

a particular call out to daithi at keanes bar where we had dinner on 14th sept

i asked for a late check out and it was granted to me, no problem

the room was very spacious, great breakfast! drink in the bar was very reasonably priced.

the icing on the cake was they had pancakes, the kids enjoyed those

no place for young kids/babies

if i may, i’d suggest considering a kids’ playroom with a large glass window so parents can keep an eye on their children without

from room service to cleaning staff

good parking, clean, and comfortable room

they picked up our weeks laundry and had it ready for us the next morning

the warm welcome at reception through to bar staff, night posters, restaurant staff at breakfast and finally to checkout

the money but we stayed new years and was a bit noisy on the hall ways two rooms so bit noise for kids but every thing else was

major downside was lack of iron in the room. going to the laundry room was a bit random

wifi wouldnt work in room either which was disappointing

leave out the toast for room service breakfast it always goes col

ample parking facilities underground as the streets of galway doesn't seem safe where i parked my car by

was great kids loved it , the staff from the reception to the bar staff to the cleaners were lovely , so kind

a little bit for kids

great pool for smallies,fab food,very clean and more than accommodating staff

he loved the pool+kids

wifi is good but occasionally drops out

lovely pool. lovely food. great location. very child friendly

gym and heated swimming pool

no problem parking

there is a beach within walking distance with ample parking that was super fun for the kids

there is a beach within walking distance with ample parking that was super fun for the kids

room service extra fast & delicious

obliging bar staff

we were able to park our camper outside in a large parking lot, which was also very

gave early check in as we arrived in galway early

2 lads working on the bar on saturday the 7th of december

however, there is a big roundabout we had to cross to get to the bus, which wasn't great with kids

we had requested an early check in the day before arrival and called friday morning to ensure we were able to get the

gym is poor, was expecting a little more from this hotel

to a good, fully equipped fitness center/gym super comfortable bed excellent food in restaurant-- best seafood chowder in galway very nice

gym in hotel under refurbishment so unavailable however an alternative was offered

place was clean, conveniently located, had free parking, crib provided for our toddler, and the staff was incredibly kind

was a wifi glitch when we arrived, keys not sorted till 11pm, however staff very helpful throughout

breakfast was beautiful and the atmosphere was so relaxing

the breakfast is excellent, with a lot of selections

just to say something: our room was facing a parking - it would have been useful to be informed about it when making the booking

food in the bar excellent

we sat in the lounge by the front desk and looked out on the golf course

incredible selection of homebaked cakes perfect hostess:) guest laundry facilities available at

hostess was delightful; she made an excellent suggestion regarding laundry facilities that we would never have found on our own

spa facilties where excellent

pool was amazing

ol/ jacuzzi, steam room, sauna) make it extra enjoyable

fab spa facilities atmosphere is great it s always such a relaxing place

a beautiful modern hotel with a marvelous spa

accommodating when we requested an early check in helpful friendly staff prompt service at breakfast location

the kids were comfortable and the room was clean

safe or mini bar in room no option of having room service of any kind

room got upgraded to an apartment. wow heaps of space. washing machine and kitchen. thank you.

booked room for 2 adults & 3 kids but only one double bed and 2 singles in room

wifi was poor

on front desk, especially the non-irish girl, were super helpful with everything i needed for my kids and i and they were just so friendly

bed little small, room service menu quiet expensive wit a very limited choice, cold coming through the top vent on

the free wifi was excellent and the staff were very helpful

it was wonderful to be able to send out laundry, not dry cleaning and have it back the next day

host was easy to communicate with and accommodated late check out

hair in shower, broken light bulb in shower, loud fan on at all times in kitchen area, no notification before coming that dish detergent, dish cloth, bin bags etc are not

e kitchen, smart tv, etc

the kitchen beside my room was locked

choice of tv and kitchen area plus bedroom or just bedroom with neither and i don't think they do breakfast or

nice kitchen

good size room + gym ud83dudc4dud83cudffc + pool

kids running around us when trying to eat poor customer service, particularly at breakfast when 2

room service on point and had dinner at the hotel too and service was flawless

amazing location, great staff! amazing pool and gym

great outdoor hot tub, pool snd gym too

great location great food in bar very comfortable large room

a problem for us but to make others aware that there is some noise from the bar downstairs as the crowd spills out onto the street at closing time

clean room, lovely bar downstairs

the noise from the bar went on until 1

the most amazing bar ive ever seen

room service was quick and efficient

breakfast could have a bit more variety. maybe nutella for the pancakes for the kids.

breakfast was excellent, tea and coffee nice and hot.

only negative was horrible wifi that barely worked.

next morning breakfast was very good with generous portions

location is perfect. excellent spot for a group of boys on a golf/drink trip :-)

bath robes, or room service, found that strange for a centrally located hotel strange

had drinks downstairs at the bar in the hotel, a short walk to the spanish arch and restaurants

with a room at the end of the hotel area with view to a very dirty backstreet and a very week wifi signal

a late check out and paid the extra for this upon check-in

breakfast was good and plenty of choice

location, lovely rooms, restaurant & bar - very friendly and helpful staff - it was a great experience

only one elevator no room service

wifi very slow.

our room was too warm, room service was slow . breakfast food was not hot enough.

great bar and choice of food

all the best in her new job in a few wks in amsterdam from pat&annie from derry ps and the breakfast was

greetings for the young lady serving breakfast

breakfast was good, great choices

great location awesome breakfast amazing staff

great breakfast and safe secure overnight parking

bit dated)

not food after 9 but room service not until 11

check in was quick and my kids enjoyed the hotel

wifi not that strong

early check in was appreciated

the shower was also very nice and my room was ready for an early check in, which was much appreciated

also, the assistance and the fact that our early check in was facilitated, that was incredible

the wifi was quite weak on the 2nd floor and above.

service preparing the rooms for an early check in

wifi password couldn't be found in the room

couldn't find the wifi password anywhere, and the bar downstairs had closed, which was the only way we knew to

we were on the top floor and the wifi did not reach us

friendly staff, nice bar and very well maintained.

distance to everything in the quay, nice hotel bar & staff was super nice & very helpful on retrieving a lost item by a traveling friend

early check in

laundry is always a problem when traveling, plan accordingly

nothing to dislike, really, except that the bar was a bit chilly.

breakfast 100% aldo had lunch, exceptional

day the breakfast didn't have much left when we came down

would like bar area to be staffed. staff only available intermittently.

situation brilliant. lovely room. very good breakfast. staff very helpful but check in was slow.

breakfast and location perfect

drinking in bar and talking to different people. staff are so nice

convenient location. the hotel is clean in general. there’s a hotel bar downstairs.

they have a beer garden and a bar which is amazing

lovely bar and restaurant and great staff

was excellent everything spotlessly clean breakfast was perfect we enjoyed a few drinks in the bar on traditional music

i appreciated the ample on-site parking and the peaceful, quiet location of the property.

great parking facilities for guests also

better menu for kids, our babies are allergic to milk we asked for mashed potatoes with no milk or butter and same

the wifi was a bit slow.

are alot of our hotels in ireland of late, i would holiday more in the select hotel range with my kids if i

the personal service, lovely location and full breakfast

shauna was very friendly and accommodated us for breakfast on days we had to leave early for tours

and the breakfast is out of this world we felt like we were staying with friends versus an unknown owner

the rooms were clean and exactly what we needed and the breakfast choices were perfect not to mention

asked for a recommendation for dinner and were told to try the local golf club

so perfect and breakfast was amazing the bedroom was so perfect and warm the hotel bar was just so

with having good wifi means my partner is kept happy

wifi is very strong and doesn t take long to get a taxi to the city center

had a nice bar to have some drinks too

the reception area and bar were lovely. parking was excellent. rooms comfortable

the breakfast had everything you could ask for

the restaurant was the best i've eaten in a long time, small pool but good exercise machines in gym, no steam room

breakfast was the best iv ever had in any hotel

all good as expected from a big spa hotel. good location, friendly staff and good food.

bar was being renovated & limited facilities available

rooms were lovely, and they have a good selection for room service

kids were running around they should be in one section couples like us want to enjoy a quiet and

i couldn't fault them, for the times were in. only the wifi wasn't the best in the room

the spa facility was ideal to recharge the batteries for an hour before a night enjoying the nightlife

pool facilities were excellent. ideal for kids. bed was very comfortable.

swimming pool is very nice warm place

like swimming pool seafront walk bar restaurant tidy cosy comfortable spacious rooms with room service and even had breakfast in bed

my kids loved the pool and the tennis court. the staff were very friendly.

swimming pool timetable was tight for the kids.

the hotel has a bar and restaurant inside, but the menu hasn't many options.