breakfast, everything was so clean, nice furniture and extremely good wifi reception

no room service

room was very comfortable and breakfast was delicious

everything was brilliant breakfast was great no complaints about anything

location, easy friendly checking, lovely room, good facilities, nice bar area, friendly chatty barman

asked receptionist what time check out was after i was in the gym said 12 but dont rush before 130 be fine ive been in hotel they be comeing in room at 10 trying

let me to believe i would have water views, i upgrading room to deluxe it didn’t feel it tbh, kids screaming along corridor both mornings left feeing slightly unimpressed concidering how much i

we ordered pizzas for room service at 10

it was clean and has room service

salt cellar was empty when i got room service, obviously an oversight.

next morning breakfast was very good with generous portions

lot of kids working but unlike lot of establishments they were good humoured,friendly and extremely

location, staff were excellent, room was spotless & bar is lovely

and not at all private the kettle provided in the room did not work there was some confusion over room service - there was a leaflet in the room that had a number to ring for room service, however

never received a response to a question i submitted through this site about availability of laundry service

also great entertainment in the bar every night and the bar food was very good and well

charge applied €25, late check out ridiculous, no customer care, complete lack of humility

the most amazing bar ive ever seen

great location great food in bar very comfortable large room

a problem for us but to make others aware that there is some noise from the bar downstairs as the crowd spills out onto the street at closing time

dirty and disorganized, halls full of bags with the laundry of every room

didn t do laundry on weekend

laundry smell to room. bar and restaurant did not look as enticing as the many places nearby.

there was no parking at the hotel and mo room service.

i like the way they left me have a late check out of an extra hour

host was easy to communicate with and accommodated late check out

no tea making facilities or fridge , kitchen and breakout common area closed …

e kitchen, smart tv, etc

studio has two bedrooms with shared kitchen and bathroom

kitchen was a great size for 2 persons

nice kitchen

early check in was appreciated

the shower was also very nice and my room was ready for an early check in, which was much appreciated

also, the assistance and the fact that our early check in was facilitated, that was incredible

the location, room, pool, how friendly the staff were

loved hotel very central to city plenty space in different areas if you had bring kids

wifi was quite poor in my room, not sure it was because my room was so far from reception

was quite slow and when we went to the spa we had to get changed and borrow a euro coin for lockers

had to make reservations for spa treatments in advance

we couldn't have a few drinks in the residents bar when we came back at 11pm.

early check in

we are at the edge of the city and i did pop over the other side of the river for breakfast and laundry

free guinness at the bar would have been nice?

room was open for early check in

clean, friendly and efficient staff, great location, good value for money , only downfall was the room service menu, quiet expensive and limited choice and the most expensive tray supplement iv

have been better if there was an earlier check in rather than 3 oclock and room service would have been

and the bar and food excellent

we had about 6 days of laundry done for about 72 euros and clothes came back wrinkled, some were inside -out

was beautiful in lobby bar and restaurant atmosphere great staff very helpful food very

service from the reception, hotel bar and breakfast was all exvellent

there was a very loud crowd of perhaps pub goers or kitchen staff in the courtyard that talked for hours

no room service

it was a lovely hotel ideal location ud83dudc4c bar staff were so nice

small reception and bar was closed.

we were on the top floor and the wifi did not reach us

can't fault wifi, and i was at the top of the building

service preparing the rooms for an early check in

as mentioned above, the lack of wifi upstairs was a small problem

very small room 3rd floor wifi was very weak

sophie s rooftop bar is a big asset to the hotel and the food served there was beautiful, we were lucky enough to be

the bed, the wifi and the traffic noise

two bar / restaurants on site.

for example, we couldn t get through to room service to order food, we had to walk over to the restaurant ourselves

staff at the dean galway especially the power gym staff were absolutely incredible , such a lovely room we booked a basic twin room and it was

incredible selection of homebaked cakes perfect hostess:) guest laundry facilities available at

hostess was delightful; she made an excellent suggestion regarding laundry facilities that we would never have found on our own

oh and the cooked full irish breakfast can't be faulted filled me enough to last the day

great bar and choice of food

good vegan breakfast options

it was a lovely stay nice and cosy and lovely bar enjoyed my stay

room was perfect & exceptionally clean, the food and breakfast was also excellent and bar , would definitely stay again

convenient location. the hotel is clean in general. there’s a hotel bar downstairs.

drinking in bar and talking to different people. staff are so nice

lovely bar and restaurant and great staff

was excellent everything spotlessly clean breakfast was perfect we enjoyed a few drinks in the bar on traditional music

they have a beer garden and a bar which is amazing

great with kids

lovely clean rooms, nice bar and restaurant

the bar area was comfortable, quiet and relaxing after a long drive to the hotel

gave early check in as we arrived in galway early

there is a vending machine which occupies the kids until we got some food ordered

excellent wifi

it was the only place on our tour of ireland with free, easy parking

parking is free

breakfast, room service and welcome drink were wonderful

beautiful breakfast ud83dude0b beautiful spa treatment it was so good

dropped our laundry off to get cleaned

ns of social distancing going on) and bar/restaurant staff were just great

good wifi

room service was great and the room was very clean

comfortable room, secure hotel with underground parking

the hostess is very kind and helpful, great local family run business, excellent breakfast, beautiful location and especially to be able to hear the ocean at night

one large room perfect for family with kids and other room with ocean view

host is lovely, as is the cute bed and breakfast just across from the ocean and causeway

asked for a recommendation for dinner and were told to try the local golf club

she even let us hang our laundry out on the back line

bedroom quiet, and late check out, location only 15min walk to eyre square

the staff are excellent, parking perfect, food is brilliant and the rooms are excellent

we were allowed to bring pizza in which kids loved

one night i wanted to order room service and i was told i could get sandwiches but there will be an extra charge

had requested a early check in which was authorised via email to check in at 1100 however when we arrived the

the icing on the cake was they had pancakes, the kids enjoyed those

also 2 esb ev charging points in the car park so ideal for an overnight stop if heading

got room service for breakfast, which was lovely and warm

the icing on the cake was they had pancakes, the kids enjoyed those

no place for young kids/babies

room service was quick

wifi was terrible

was a beautiful hotel staff were wonderful would recommend it to anybody 10 out of 10 got room service food was lovely and the man that brought it was such a lovely

room and excellent room service

were too many older boys in the ladies changing room in the spa

the wifi was also stellar which is lovely when travelling abroad and needing it for communicating

facilities for my adult son excellent ie swimming pool & gym

the moment l arrived to this beautiful hotel l was blown away, first off all parking right outside and free

attended a wedding the managers were rude to the kids servers and never smiled once it was not nice experience the staff serving looked miserable

lots of parking

location with plenty on-site parking

no swimming pool for kids

good music in bar on friday night

rooms are a little small. room service breakfast was dry. bathroom was tiny

my husband was not feeling well and they brought down extra blankets, tea and toast from room service and seemed genuinely kind and concerned

great property. staff was great, room was excellent and breakfast was outstanding!

breakfast - staff super friendly and able to accomodate an early check in for us which was really appreciated as we were attending a friend's wedding

quite hard, gym/pool very small, bar had no atmosphere due to dull and drab decor - so uninviting that we

the room was large and comfortable and the wifi worked well

the lifts were a bit small and slow, and the bar hadn't much atmosphere, but these were only very small complaints

criticism is the bar and restaurant menu needs to be more vegetarian friendly and room service needs to be extended to at least

sauna spa was great addition, nice bar, fantastic breakfast

staff are absolutely so friendly facilities deadly pool and gym state of the art highly recommend staying

and if room service went on a bit later

breakfast lovely

swimming pool was great, very clean

maybe your vending machine for the kids kept taking the €1 coin and wouldn’t give

great food great pool and gym,fine size room

we got room service and the food was delicious

wifi 10/10

food was great, bar and restaurant

friendly staff spacious rooms pool and gym were always quiet

we ate in the bar and the food was delicious and our server anne was friendly and very helpful

leisure centre team was outstanding, even this difficult times they manage fit our kids in the swimming pool

the room was very spacious ,with balcony,very quiet and very clean the water in the swimming pool was warm and nice,perfect for kids

breakfast was excellent

the grounds include a beautiful golf course with walking trail

breakfast was an excellent deal

only slight drawback for a 5 star was the lack of a pool or spa experience.

take a cab to town-- parking is difficult

staff were very helpful. bar and food great. rooms very comfortable

a drink in the bar with such a lovely atmosphere and staff so so friendly and helpful explaining where to go for

and there was no provision for hotel overnight guests to have any priority over visitors to the bar or restaurant

i asked for a late check out and it was granted to me, no problem

loved the bar area so cosy

food in bar is average with prices gone up, and portions smaller situated next to laundry room at night and draft knocking doors at

everything, views, morning pool swim ,

swimming pool timetable was tight for the kids.

plus no wifi although it said on booking there was

like swimming pool seafront walk bar restaurant tidy cosy comfortable spacious rooms with room service and even had breakfast in bed

good parking, with ev chargers. good evening meal, great pool, friendly staff.

for families, ideal with a pool and restaurant to keep the kids fed and occupied

kids club was an added bonus for the kids and adults

arrive the staff were more than helpful, food was fantastic, beds were soft, and movies for the kids on the telly

if anything just the painting on the spa facilities (steam room) and updating the jacuzzi (+)spacious room, comfortable beds (+)the room, it was very spacious, lots of plug sockets and plenty of mirrors (+)spa was awesome (+)bed extra comfly, pool, sauna and spa extra. a really great place to stay. (+) the complimentary fitness suite and spa are a great touch (+)spa service and location

limited breakfast menu, but had something for everyone - cooked or not - so very satisfied

a great breakfast was served

the food was excellent and fantastic breakfast

downstairs in the bar has pool, darts and music at the weekend, unfortunately we didn't avail of this this time as we

food excellent, both bar food and breakfast, warm cozy fire in the bar

day the breakfast didn't have much left when we came down

breakfast was delicious

no bar open

breakfast and location perfect

very clean .. lovely breakfast ..