were exceptional really couldn't of done more for us, brilliant with kids great family hotel nothing was too much trouble well worth it

the gym

couldn t get wifi only negative.

could have spa treatments ie spa and makeup

free parking, ideal location

beautiful breakfast and ideal location

clean room .great shower .good food and staff .parking at rear .

great location and parking included. excellent full irish breakfast

great spacious room. excellent strong shower. lovely breakfast. friendly staff.

breakfast was excellent the room was spacious and very clean and the staff were excellent

breakfast excellent staff very friendly would definately stay again and would recommend it to

the food in both the bar and the restaurant was top class and the service from every staff member i met was outstanding

very nice room, comfortable bed, excellent breakfast, good value.

charming hotel with very friendly staff. great bar with excellent food selection too

bar staff p

a criticism or dislike, but would be a massive bonus if they had an indoor pool and a mini spa

also needed some information about facilities, wifi code

our kids were well looked after also

buffet breakfast - but it was only one day so cannot complain.

no swimming pool at hotel - kids would have loved it.

the staff at reception were extremely helpful. bar food was very good.

situation brilliant. lovely room. very good breakfast. staff very helpful but check in was slow.

not sure if this is because they have to go downstairs to the bar to get it but i found

3 times every year in the knock house hotel and enjoy it , one thing we like a few drinks and the bar is a bit hit &

no bar open

5 hours to receive room service pizza

great facilities

but rang hotel later that day and lady on reception said she would check with room service and ring me back but no return call which

we booked a couples massage in the spa which was so relaxing

breakfast bed comfy crazy golf swimming pool bar and food great people working there

we had dinner in the bar and the food was delicious

made to feel welcome, early check in

as it was, we brought food in and ate at the bar with a glass of wine

welcome from owners on arrival, beautiful meal in bar,location great for shopping, going for a drink, &, a fantastic cocktail bar nearby

the bar was great

receptionists were really friendly, as were the bar staff

friendly staff, spotlessly clean, great location, parking, spacious comfortable room, nice breakfast

warm welcome, professional friendly staff, spotlessly clean, great location, parking, spacious comfortable room, nice breakfast

breakfast very good even we were a bit late just about 10

breakfast was fab! staff were good craic and efficient. made sure we had everything we needed

poor facilities - no gym - for the price.

no gym.

great for getting around to all areas,the hotel parking great and ,the staff were great and so helpfull ,food and drinks very good

wifi was poor..

i think if there was a separate bar area it would be more comfortable.

more friendly no good morning no thankyou // no welcome or goodbye when leaving asked to leave bar early after supporting them each night

were exceptional, food for dinner in the bar was beyond anything we could have expected

the food was excellent and fantastic breakfast

limited breakfast menu, but had something for everyone - cooked or not - so very satisfied

the bar was adequate

for families, ideal with a pool and restaurant to keep the kids fed and occupied

room was very clean and breakfast staff were very helpful. wifi was excellent

food/room service, the staff were all friendly and the front desk were very helpful on advice concerning

really appreciated arranging to get our laundry done quickly with an outside service

iving),parking available front and back of hotel and fantastic staff and monika handles the restaurant

also thoroughly enjoyed nicole at the spa who gave a relaxing & expert massage

breakfast was fantastic

beautiful hotel in a great location with very comfortable rooms and good breakfast.

the staff were very nice to my kids and made them feel both relaxed and special..

didnt golf, but absolutely should have

shame there's no kids pool

bar food was nice lovely girl from donegal working there she was excellent

spa area needs attention(steam room)

the sauna was not hot enough and the pool changing rooms were run down

gym only opened at 8am

accommodating hotel, easy going and when i requested a late check out for my elderly mother, there was no issue at all and they let her stay until 3pm

the food from the breakfast and the bar was realy very good

cocktails in the bar are very expensive and the room service menu is difficult to find online, would be much better if there was a printed version

great food lovely staff and easy parking close to everything

kids a bit loud on second evening

cope when the sun was on the windows and the tv was slow to load and 'echoed', running on wifi

we also asked for a laundry service and this was also delivered in quite a short timeframe

staff did great job. very friendly & helpful. room service speedy. food excellent

to meet karen from the bar, she is absolutely amazing as a person and an asset to the hotel, our kids and us aswell definitely fell in love with her kindness and the smiles she offered all while

the gym should open b4 9am.

fast wifi

parking easy to get to

reception very near bar , no room service

good parking, clean, and comfortable room

however the hotel made good to them with a free night whenever in the next year so kids to them

the bar area was comfortable, quiet and relaxing after a long drive to the hotel

not much. i do wish it had a pool for the kids.

2 lads working on the bar on saturday the 7th of december

like food prices online and more dining options, esp for breakfast - my kids won't eat a full irish but this was the only option at 9 euros per

was on the ground floor which was good access for kids and buggies

linens were wonderful, excellent bed and delicious room service

we had free wifi with good speed

gym in hotel under refurbishment so unavailable however an alternative was offered

the offer to go to another gym is great

the long wait to check in and i don t think that residents should pay for the the use of the spa pool

pool and gym on the property with free

location and parking

the pool was fantastic and the kids club and games room are unbelievable and a great idea

the swimming pool changing room needs a dryer for swim wear

great parking.fantastic wifi. the simple things r the best!!!

incredible selection of homebaked cakes perfect hostess:) guest laundry facilities available at

hostess was delightful; she made an excellent suggestion regarding laundry facilities that we would never have found on our own

where wonderful travelled for kids birthdays and box of chocolates were awaiting for us on arrival, hotel was exceptionally clean

clean and plenty of room. the bar area was lovely and the staff helpful and friendly

location with plenty on-site parking

no problem parking

plenty of parking available and not difficult to travel to and from

sophie s rooftop bar is a big asset to the hotel and the food served there was beautiful, we were lucky enough to be

st and efficient) - strong wifi

it had all of the quirks i loved

in the heart of the city, wonderful rooftop with beautiful views, lovely staff and gym with ice baths and lots more with brilliant help full taff

the bed, the wifi and the traffic noise

there was a very loud crowd of perhaps pub goers or kitchen staff in the courtyard that talked for hours

the kids were comfortable and the room was clean

full kitchen, a washing

service from the reception, hotel bar and breakfast was all exvellent

was able to do a early check in which was so great

basically it is a bar with a few rooms

the breakfast that is included in the price of your stay was extremely impressive

in the evening bar staff couldn't do enough for us (even though liverpool won late on ud83dude21 breakfast, more

great bar and choice of food

oh and the cooked full irish breakfast can't be faulted filled me enough to last the day

laundry facilities a plus

rooms, the bar down stairs and the location

have been better if there was an earlier check in rather than 3 oclock and room service would have been

the free wifi was excellent and the staff were very helpful

they really helped us with the kids

host was easy to communicate with and accommodated late check out

the noise from the bar went on until 1

charge applied €25, late check out ridiculous, no customer care, complete lack of humility

the food was really good quality (both breakfast and the bar food)

we were also able to get a late check out

a problem for us but to make others aware that there is some noise from the bar downstairs as the crowd spills out onto the street at closing time

wifi was patchy

information about my laundry could have been clearer, asked if it would be taken from the room and it ended up that i

paid 20 for late check out so we could sleep on and had three separate calls to our door from housekeeping to

bath robes, or room service, found that strange for a centrally located hotel strange

have breakfast but had dinner which was great, i did have a coffee one afternoon and found the bar to be a fun place with what seemed to be the start of a stag weekend

the reception was very good,good bar and nice environment

breakfast and staff were excellent

wifi was a real issue, it could be better.

suitable with small kids, room was small and few noisy due to location

breakfast and room service was wonderful

the kitchen beside my room was locked

cooking facilities even though there was a kitchen nextdoor i taught it would tea making

studio has two bedrooms with shared kitchen and bathroom

the two separate bedrooms for 2 travelers common area was nice with a kitchen and appliances.

kitchen was a great size for 2 persons

that would be frustrating if we had kids with us

kids running around us when trying to eat poor customer service, particularly at breakfast when 2

patty was so nice and was able to get us an early check in since we hadn t slept the night before while flying from the usa

amazing location, great staff! amazing pool and gym

food , rooms pool , are just fabulous

our room was too warm, room service was slow . breakfast food was not hot enough.

the decore bar and breakfast it was warm cosy an friendly staff

location, lovely rooms, restaurant & bar - very friendly and helpful staff - it was a great experience

breakfast was good and plenty of choice

could have been supplied with an extra blanket

very small room 3rd floor wifi was very weak

service preparing the rooms for an early check in

the wifi connection is weak

very friendly and quickly responding staff and room service in the morning

wifi was a little wonky

early check in was appreciated

the shower was also very nice and my room was ready for an early check in, which was much appreciated

also, the assistance and the fact that our early check in was facilitated, that was incredible

great breakfast and safe secure overnight parking

might be my lack of experience but i needed the staff to log on to the wifi for me using my

let me to believe i would have water views, i upgrading room to deluxe it didn’t feel it tbh, kids screaming along corridor both mornings left feeing slightly unimpressed concidering how much i

check in was quick and my kids enjoyed the hotel

breakfast was cold

we couldn't have a few drinks in the residents bar when we came back at 11pm.

nothing to dislike, really, except that the bar was a bit chilly.

early check in

free guinness at the bar would have been nice?

room was open for early check in

staff from the reception to bar staff, bistro staff night porter were very friendly and professional, the food was of very high

breakfast is fine

the wifi was a bit slow.

late night noise level from kids in the garden

the spa and leisure facilities were excellent, so relaxing.

was renovated not that long ago and looks fantastic, it has everything you need, parking,food, gym and swimming pool with saunas

there was no room service for food, i had to order an ubereats one evening

the swimming pool , sauna and hot tub are amazing, great to just relax

stairs to the ladies changing room to pool. dangerous with a small child

also had a gym and pool but didn't have the time to try

convenient location. the hotel is clean in general. there’s a hotel bar downstairs.

was excellent everything spotlessly clean breakfast was perfect we enjoyed a few drinks in the bar on traditional music

friendly staff, excellent breakfast, easy walk into galway, comfortable bar area.

the bar opened late but not their fault

they have a beer garden and a bar which is amazing

shauna was very friendly and accommodated us for breakfast on days we had to leave early for tours

she even let us hang our laundry out on the back line

tasty breakfast to set you up for the day

and the breakfast is out of this world we felt like we were staying with friends versus an unknown owner

of galway - easy walk to the main sites but still quiet with many nice places to eat and do laundry

and there was no provision for hotel overnight guests to have any priority over visitors to the bar or restaurant

breakfast is outstanding, staff super nice, they let us hang out in their bar until late

so friendly , breakfast was so good ,lovely surroundings ,and room beautiful, restaurant and bar every efficent

i asked for a late check out and it was granted to me, no problem

a drink in the bar with such a lovely atmosphere and staff so so friendly and helpful explaining where to go for

great gym facilities

good wifi

clean amazing staff, very nice pool and gym

sauna spa was great addition, nice bar, fantastic breakfast

a nice big clean room, very comfortable, great pool and fitness area, staff very friendly

room service was excellent

i didn t use the gym but i did swim and have a sauna

the bus into and out of town stops right outside the hotel, so you don't have to worry about parking in town

they had wifi

small pool

breakfast excellent. room peaceful

good prices for everything room service top notch

great breakfast buffet

the gym equipment is a bit outdated the jacuzzi was broken

there was a good breakfast and the hotel had good facilities - a gym and a swimming pool