wifi in a hotel of this standard should be throughout i could only get wi-fi if i sat in the

room service

was lovely and comfy, easy parking, courtesy call regarding room and fridge with water in, in the room

ample parking available

breakfast

stayed for two nights so on one night i had one of the fantastic pizzas available in the hotel's bar and on the other night i walked 5 minutes to the thomas daniell for a meal which was also fab -

clean rooms, laundry and new bathroom

the reception, lounge and bar areas were welcoming

good breakfast which caters to everyone from gluten free to vegan

long length breakfast serving time which was plentiful and hot

breakfast cooked fresh, not one of those horrible

dinner in the bar was excellent!

all i would have liked was to be able to sit at the bar rather than a table.

they were very accommodating at breakfast too, as i had little time, they made me a nice breakfast roll to take away

accommodated early check in request, staff were amazing and very

the parking!!

breakfast was great too

very friendly staff. good room service selection

wifi didn t work half the time inspite of the reception man rebooting it, had to use 4g

part of the restaurant

the bar could be in a better place

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

disappointed with no safe for valuables and no mini bar in room

bar area no atmosphere, and you had to use the same steps

hotel in the lovely fishing village of st mawes excellent staff, comfortable room and beautiful breakfast

beautiful place - warm friendly staff. lovely decor . evening meal and breakfast were excellent

secret cinema and kids play room

secret cinema and kids play room were a great bonus for our 2 year old

great bed and room service staff

breakfast is great - you get choices and can have anything you want

it was the football world cup and the bar menu was exceptional

very friendly and in a great location at the top of jacob’s ladder, great music night and a fab breakfast

everything, especially the bar staff and the live bands

they willingly allowed for an early check in and a late check out

poor wifi connection in

location, lots of parking available in their huge carpark

free wifi didnt work very well, but mobile reception is good in the area so not much of an issue

easy to find plenty of parking great food and friendly staff

bar and restaurant very clean and traditional

is really very good indeed, and the whole ground floor is set up with a comfy lounge (no public bar and no draught beer), and a succession of rooms for dining in, all with spectacular views of (+) bar was very nicely stocked, and open until the last customer went to bed (10 pm) (+) the location is beautiful right by the tiny harbour little local pub close by bar and restaurant very cute but the staff by far the best (+) the view from the bar is just perfect (+)perfect setting, lovely bar and restaurant. breakfast and dinner were outstanding (+)brilliant all staff from front of house bar restaurant house keeping top class this is our second time can t wait to return steve and

days)

everything . beautiful view amazing staff fabulous breakfast.

the night we stayed there was only wifi in the main building and the cold tap in the washbasin wasn't working but these really were

would have liked a simple room service menu rather than 2 rosette rich menu as on business, but i was recommended the pub up

mon) was very attentive and helpful, the girl at the bar was so lovely as well

easy safe parking and lovely grounds a real find in the heart of falmouth

10 min walk from waterfront and plenty of parking

and pool was excellent- lovely decor and cleanliness was top rate staff were friendly and very

was excellent with large bathroom an balcony good swimming pool an steam room very nice garden an breakfast it is a small walk to the beach an to the docks the staff were very good will return

there is a nice little pool and sauna

was disappointed that the swimming pool was out of order, but then a raging storm outside the whole weekend made me not miss swimming

our room was perfect and the view from the gardens was stunning, the pool and spa area were the perfect place to relax

minor thing: we were envouraged to book a time for breakfast, i’d prefer to come down when i’m ready

comfortable and well stocked bar area

the staff did a marvelous job in providing a wonderful breakfast

filthy, needed to check out after 1 day, property ran by kids

the honesty bar . lovely touch. upgraded on arrival without asking. lovely breakfast

staff, the room, the honesty bar and nibbles, the location and breakfast is absolutely value for money and more than that it is

friendly staff, lovely breakfast. great location for the town and beaches.

the corridors were cluttered and the guest laundry facility really was a disgrace unless they had just left the notice on the door and are

loved the restaurant and bar area. gym and pool

great value for money,staff amazing, good breakfast

there were damp patches on the wall from the adjacent laundry room

great terrace leading from the bar area great breakfast

the room was lovely the staff was excellent the spa was fantastic we will be back

the room was good, as was the pool. fabulous restaurant, great food and a wonderful view.

facilities including gym, pool and spa (although this was additional cost)

the leisure facilities are first class and the bar with outdoor terrace was a sun trap

one of the mornings at breakfast was chaos

although didn't use them, the games room, spa and sauna were a bonus

room was clean and furnished well,all comforts of home ,bed was comfortable ,the bar facility and ability to sit outdoors on deck or indoors with reasonable bar prices

the young bar man had a bad attitude, and was very abrupt, even giving me a glare at one point

breakfast mornings was always welcoming and served quickly with a wide choice to suit mists tastes

spa pool, when infact it just had a hot tub that was cold and broken, and no pool

i liked the small bar in the hotel where you could buy drinks and the breakfast was cooked to order and very tasty

there is a cosy small bar and lounge area too

the bar is good, traditional and separate from the breakfast area

a short walk to the beach, breakfast was lovely and at the time i had booked, short walk to the train station - probably 10

great breakfast too

we were not expecting a sofa bed, was not comfortable for the kids, who did not sleep well.

excellent service. clean restaurant, room, and gym.

the positive side, the play tent for the kids in the room was a huge hit, and we loved the swimming pool

loved the leisure area - the pool, sauna, and gym were great for squeezing in some exercise

spacious parking, rooms are decorated nicely staff are very friendly breakfast is always perfect and really

we were upgraded due to some issues in initial room, new room sizes were good for kids

we were upgraded due to some issues in initial room, new room sizes were good for kids

the spa didn t have a facial treatment but other than that it was a absolutely lovely

my husband used the rowing machines in the gym: they need some attention/maintenance!

the hotel charges an extra 20 per night as a surprise pet fee

with tv, comfortable beds, early morning tea tablet at the room, and a won-der-ful service at the breakfast

the breakfast and the evening meals were excellent

drinks at bar cheaper than local pubs which was a pleasant surprise

it was great that there was a bar open for a couple of drinks before bed after a very long day

breakfast very good, room excellent, location perfect.

staff were very friendly, breakfast was

the location was amazing and the breakfast was very good, very friendly

yummy dinner and breakfast

search was for hotels with ev charging which there are 2 available at this hotel

breakfast was delicious with plenty to choose from

pool was lovely and everywhere so clean

needed

when checking in and talking to the operations manager about how we couldn t wait to get to the spa and swimming pool to relax, the facilities are falsely advertising as though it is a spa and

to find, parking, bar and facilities all good and clean

staff are all lovely, pool was great, bar food was amazing and so was the breakfast

the wifi i didn t use so i can t comment on it

pool was a little cold but nice use of the spa when we wanted

fountains and steam room weren't working in the spa but it didn't adversely affect our stay

in addition, the only time we've requested room service, we didn't get it; the order never made it to the kitchen

part of the stay also with tennis courts and little cinema room bath rooms and lovely toiletries laundry room very handy fridge in room

room service and with an autistic child his wasn t ideal , no heating on in the hotel to dry

room service could have been a bit better -> refill the shower gel

room service would be nice - having breakfast in our room, looking at the sea and beach could be

girls at reception seemed uninterested at arrival. 1 day no room service.

location bar and views

room service staff were conscientious helpful and friendly

full the spa therapist were lol was too busy for us to get an appointment even 3 weeks in advance

will try room service menu next time

parking could be better. you can pay to reserve a space.

excellent breakfast choices delicious evening menus, cocktails in freddy's bar a nice bonus

when asked for a little time and a late check out , the staff got quite

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

there is also a huge parking lot just for the hotel

location incredible.free parking. huge breakfast quickly served and tasted good.

lastly, every member of staff from the lady in reception, to the bar staff, to the dining room staff and the housekeeping team, were all extremely polite and

the kids loved the xbox and

easy car parking

the gym didn’t seem to have a lot init

& spa,lovely warm spa bath although you need a pound to start the spa

didn’t know until we got there that the gym/pool had been closed

the gym needs updating

i was there to visit family so unfortunately didn't eat, use the pool or gym, but they were

full english breakfast small portion(more like for kids), asking for coffe or tea to be serve

i also enjoyed the hotel's swimming and spa facilities including an indoor pool with very warm water and the sauna

hotel as much as we did but spent some time in the indoor pool which was lovely and warm and the spa pool - very relaxing

indoor heated pool & sauna and access to gym facilities were all a great bonus too

very affordable for such a great beach front location with access to indoor/outdoor pool, gym and sauna you can't go wrong will very likely be my go too booking when visiting newquay

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

amazing view, epic location, friendly reception and bar team

good breakfast; friendly staff

no spa treatments available

fantastic breakfast good choice

there is limited choice and no menu for kids (not that i have kids or really care but a warning for families ) but they probably wouldn t (-)kids unattended in the pool area causing mischief (-)hadn t realised you had to pay an extra to use the pool ( 30 for 2 adults and 2 kids) (-) we had a great stay during boardmasters weekend (kids were at the festival and we wanted to be close) and were happy with the hotel and room (-)pools were quite cold. kids didn't mind but not very enjoyable for adults. (+)kids really enjoyed the swimming pool and the hot tub (-) we ask for a blanket for our kids and they dropped a dirty blanket on the floor in front of our door and left

hotel is situated on top of a hill,the room we were alicated had a nice view, to the right was a golf course,straight ahead was a view to the town and to the left a view of the harbour the room

location, beautiful views and the outdoor pool is heated, the hotel is clean and the rooms are very nice

breakfast was excellent

check out the estrella tapas bar near the beach, amazing

excellent location,heated outdoor swimming pool

so helpful and friendly, from reception to housekeeping and the bar - and the staff serving at breakfast were so welcoming and attentive every morning

resident bar was very relaxing with good quality drinks

ch better in the morning for some reason)but this seems to be

plenty of parking views

great bar and breakfast area, with balcony

ample parking was a bonus

pool and gym were fantastic

having a fully working kitchen available really helps when you have kids

we enjoyed the food at the restaurant (bit pricey though) it would be nice if there was a kids menu with lower prices for a plain burger £20 is a lot

liggy and emma in the spa were fantastic, the pool was beautiful

pool and gym brilliant

welcome for me and my fur-kids

despite asking for 2 quiet rooms, close to each other, as we have kids, our rooms were on different floors

the staff couldn't do enough for us. the room was clean, and breakfast was lovely.

food is great good room service will 100% going back many

wifi could have been better in room but absolutely fine elsewhere in

e best facial i ve ever had) and golf but you could also try lots of other activities such

good breakfast

wonderful hotel set in stunning grounds & golf course.

kitchen staff came up trumps with my intolerance of

comfortable room, excellent wifi, great staff, great setting and gardens down to the river

easy checkin, ample parking, warm comfortable room, cosy restaurant, best fish n chips on the planet

we were so impressed with the staff in all parts of the hotel/estate

swimming pool lovely for the kids and also relaxing lodges were spacious

size of the room, the quality of the food, the spa facilities being included with our stay and how friendly all of the staff were

would be good for a family trip too as they have goody bags for kids and a private park

very accommodating at breakfast as one of our party required room service

good location, breakfast was fresh and filling,had a good nights sleep, bar selection was modern and clean and tidy

the place was lovely, staff lovely and breakfast excellent

breakfast was good, clean room, very friendly staff

very friendly staff. excellent breakfast. comfy beds.central location

was ideal, the room was lovely, it was quirky, staff were polite, kind and helpful and a nice bar

spacious lovely room and bar downstairs

quaint charm in the bar area, enjoyed an evening with local customers

our room was above the bar and it was a bit noisy untill 11.

the pub however was very comfortable and had a good bar etc

wifi was a bit slow but adequate

the breakfast always has a good selection and is a nice relaxed atmosphere and great staff

particularly friendly restaurant and bar staff made us feel so welcome

and the beach fantastic and the spa was really good lovely steam room, sauna, big jacuzzi, good pool - fantastic oula massage by linda will definitely stay there again

of things for kids to do, soft play area and kids entertainment before bed, lovely views and good pool areas

bar area cost with fireplace and nice sea hotel atmosphere with really lovely staff, especially the

the road was very quiet and led to a golf course, nearby harbour town and to the outskirts of st austell

plonking ourselves down in the bar and enjoying a drink after a day out was superb

the owner george and his partner were very friendly too and run the bar in the evenings while socialising

the wife and kids loved it

of kids making a racket in the spa area which was supposed to be 16+ which wasn’t very relaxing

outdoor swimming pool was a pleasant change, especially in the warm evenings

there didn t seem many staff available in the spa or spa bar area

views, incredible well-heated outdoor pool and lovely spa facilities

the spa, pool, sauna and wellness area was the highlight, excellent, very clean, quiet and most of all

the warm and intimate atmosphere in the bar in the evenings was friendly and inviting with the tuesday “quiz night” particularly

an amazing place, very clean, very welcoming, food excellent, breakfast excellent+, location beautiful, would definitely go back

room was large, clean and comfortable the staff were great - very friendly and welcoming the breakfast was amazing

location,very quiet,friendly family run hotel, rooms well furnished nicely decorated and the bar and restaurant area very tidy and loved the décor, breakfast was amazing for the

the free breakfast was delicious and plentiful, as were the evening meals served in the pub

good breakfast and nice seating area where there is provisions of a good evening menu with bar

great bar and restaurant facilities

hash browns at breakfast were a little too steamed and soft but that's just nit picky.

bar the food was 10/10 - staff very warm and helpful, stay was great, location was surprisingly

location was good. hotel & room was clean. breakfast was lovely with plenty of choice

breakfast was lovely and good value

we didn t dine in the restaurant for evening meals but did use the lounge bar for a drink

superb hotel, breakfast and location

the hotel restaurant was amazing; breakfast and evening meals were like a breath of fresh air in themselves - so good

i had a meal from the bar area one evening as opposed to the in-house restaurant

staff, views from room, evening bar food all excellent

dinner & breakfast were delicious

location was incredible, waking up to the sunrise over the sea, free parking, friendly staff, hassle free check-in and check out, bar and restaurant with a really tasty

wever rooms and restaurant recently

it was particularly useful to have on-site parking available

very nice room and friendly, helpful staff. excellent breakfast.

the breakfast was of good choice

everything it was amazing, room a great size, breakfast just right.

great location clean room helpful staff tasty breakfast

a little noisy above the bar but if you don’t want any noise don’t book a room above the bar

friendly staff. good breakfast. very clean! nice big bar area. good base to explore cornwall.

breakfast was amazing with decent choice and all freshly cooked options

my son was going to a wedding and they were very accommodating in letting us have a late check out

was in a lovely village in walking distance of lovely coves and a chocolate factory the cooked breakfast was lovely every morning we had evening food once at the inn, which was of a high

lovely meals and bar area

kids enjoyed having a games room with air hockey and pool

don t think the staff really deserve a didn t like , but it was busy for parking - that said we found an overflow car park the morning we left

great location. views from bar area are amazing

the cleanliness of their kitchen can be improved further.

parking outside the villa was a bonus

great breakfast and very friendly staff

also not the best parking

car parking facilities could have been better

great breakfast

m a sea swimmer and the sea was too rough), great hot tub and spa facilities and a quiet

the wifi was poor and continually dropped causing you to have to log in again

breakfast was good, extra cost for freshly prepared hot offerings but we found the continental

the breakfast had an amazing selection and room service excellent

weren t aware that room service was going to be shortened due to a function

bed, warm room and the hubster really appreciated being served room service by two very pretty young ladies

room was excellent very spacious, breakfast was excellent lots of choices, location was perfect looked over the harbour, everything

room was clean with a lovely view of the harbour and the breakfast was delicious

there is also an area at the front with comfortable settees, a bar area and a pleasant area to dine & breakfast in

breakfast was top notch and kept us going until tea time

bar had lovely character, delicious food