didn't get chance but spa and pool were available, staff were very warm and helpful, guests were nice, breakfast and evening meal

used the gym which was very well equipped and maintained

wifi/internet speed is very poor in our room.

thing that didn't quite hit the mark was the room service - it was a bit hit or miss

plenty of parking in the car park

the wifi was able to be connected to

plenty of parking on-site, a big plus for drive-yourself tourists

i got to try the bar and restaurant this time so managed to eat and the food was lovely and freshly cooked

lovely bar and restaurant, staff were really friendly

restaurant and bar area was lovely the fish and chip shop adjoining was very welcome our room was small but clean

room service trays left on landings for several days

lovely breakfast and evening meals and a nice pint to finish the day off

fabulous breakfast: the best sausage and bacon sandwich ever

toast at breakfast, comfy bed, friendly staff, their pussycat ange, hospitality tray

i was in town for a works night out and when we went into the bar in the evening, it was very quiet, we were told they'd be closing soon

quiet clean rooms, lovely views, super breakfast, free parking easy reach to town

very comfortable, warm and clean, great breakfast too

the restaurant and bar next door had a good ambiance and again the staff made every effort to accommodate us

food was excellent both in the evening and breakfast

bar and restaurant were excellent (good variety and excellent food)

fantastic breakfast, lovely staff and picture to prove it!

breakfast was lovely plenty to choose from and very friendly staff

the property was being upgraded and all very clean and well run. i liked the laundry facility.

breakfast was great

the reception, lounge and bar areas were welcoming

delay in laundry turn around time - was in fact greater than promised 24 hour service

i found the bed to be uncomfortable needs more seating in bar area

of room - a better placed mirror

laundry service and a team from housekeeping that keep the hotel spotless

room wasn't ready on time, so i was given a coupon for a drink in the bar while i was waiting - i was very pleased, because this gave me the opportunity to try a new

breakfast was great too

poor wifi in room

on the day of arrival, there was no space to eat in either the restaurant, or the pub, so we used room service

we had a major wifi issue in room

parking can be challenging at times but it didn t take anything away from my

the pool and jacuzzi were amazing

first class, the receptionist 's were so very polite and helpful, nothing too much trouble, the pool was really lovely and the spa was to die for, but not that busy,,

friendly welcoming staff and a nice little bar to enjoy a drink in on an evening

plenty activity with kids who love swimming

nice pool, sauna and whirlpool plus small gym

drinks at bar cheaper than local pubs which was a pleasant surprise

it was great that there was a bar open for a couple of drinks before bed after a very long day

great location - great room - big room with a wonderful outlook - good breakfast - good restaurant - very good dinner

notice that the women worked very hard behind the bar in the late afternoon/evening, however, there were two men that seemed busy at doing nothing

particulary the food and the pleasant surroundings of the bar lounge and the dining area

nice rooms very nice bar the staff where laid back and couldn’t do enough for you

they willingly allowed for an early check in and a late check out

breakfast is great - you get choices and can have anything you want

very friendly and in a great location at the top of jacob’s ladder, great music night and a fab breakfast

staff were very friendly with a nice atmosphere in the bar and a great breakfast

clean rooms all mod cons and a great bar with good working friendly staff and a first class breakfast my

was a bit of road noise but that can’t be helped, there was a singer in the bar but it didn’t go on too late and we did manage to get some sleep

friendly staff, fantastic beers in the bar and good location for nearby attractions & a short walk to the beach where i discovered a

find any faults really just a small problem with sunday carvery as young man behind bar seemed pretty

room was clean, staff were very friendly and helpful. food from bar menu excellent

roomservice, no food, no adequate wifi `tv didnt work properly, tiny bathroom, no view except of a close boundary

great swimming pool and secret garden

the place was absolutely stunning, from the spa facilities in the day to the bar at night

good facioities, wifi pool

breakfast and staff great

the amount of chlorine in the swimming pool

as said would stay again hopefully with no screaming kids

good restaurant. good gym. nice pool. great views.

were very welcoming and also very helpful, a lot of facilities to use like the spa and swimming pool

spa facilities were well set up and the massage was really good

breakfast was buffet style, which was to be expected, although it was not very hot and rather dry

bed, great location lush spa area with gym pool and the jacuzzi was so nice lovely hotel also staff were very helpful

pool

bed, great location lush spa area with gym pool and the jacuzzi was so nice lovely hotel also staff were very helpful

the breakfast food was a let down , croissant were not fresh no hot chocolate available for my kids and poached eggs came out like boiled eggs

great breakfast too

fabulous room, sea view, lovely breakfast

it has a sunny terrace, a bar and dining room all facing the sea, and a garden terrace at the back

the bar is good, traditional and separate from the breakfast area

my request was breakfast to be brought to my room everyday and it was with pleasure

spa facilities were out of order & had been for ages

staff was amazing very friendly and helpfull from waiters to bar staff and cleaners

right next to the beach clean rooms bar and garden terrace staff helpful and friendly parking great

the price this was the best hotel i’ve had for £60 the breaky was the best free breakfast included i’ve ever had

breakfast excellent staff very pleasant and helpful

our kids loved him

we didn't ask for early check in but we were early and we were able to check in early

the honesty bar . lovely touch. upgraded on arrival without asking. lovely breakfast

the honesty bar is a great addition for the evenings when you get back to the hotel as well

excellent quality cooked breakfast and good coffee.

pleasant to have entertainment if you choose to drink in the bar

prices in the bar were the cheapest in the area and the entertainment in the bar was good fun

breakfast is v good and served in a lovely conservatory

easy access to trains and bus . friendly staff . great choice for breakfast

lovely room. excellent sunday roast and breakfast

overlooking the sea, pool area lovely, room immaculate, ample parking, friendly staff, great breakfast

beautiful views, staff that went above and beyond! spa was beautiful and clean.

very attentive staff , clean and fantastic spa facilities

seafront hotel with spa facilities and welcoming staff, especially the porter in his full regalia

the pool area was wonderful - plenty of towels everywhere, always nice

free ev charging was a definite bonus

beautifully decorated room with view over the golf course

e to a communication problem in the kitchen)

room service though was great

beautiful garden, very good kitchen, super location.

breakfast was every bit as good

about this stay, our room was quiet and clean, the staff were friendly and helpful and the breakfast was delicious

breakfast was delicious with plenty to choose from

breakfast was yummy too

the location was amazing and the breakfast was very good, very friendly

excellent breakfast choices delicious evening menus, cocktails in freddy's bar a nice bonus

easy to find, friendly staff, warm bar area, breakfast, food, room, views

i only found out after going up to my room and settling in, at which point there was no room service available and no option for even a small snack

we especially enjoyed the breakfasts as we were spoilt for choice and had the option of room service

parking was a little limited, but other than that it was

the bar could be in a better place

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

bar area no atmosphere, and you had to use the same steps

disappointed with no safe for valuables and no mini bar in room

secret cinema and kids play room

secret cinema and kids play room were a great bonus for our 2 year old

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and downstairs) were fabulous (+) live music in the bar is a fun added touch as is the secret cinema with fully reclining seats (+)lovely cosy friendly bar downstairs & (+) the bar and restaurant are great with beautiful views (-) not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff member there (-)is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and pushing my case through (+)great rooms, great bar and restaurant. great staff team.

great breakfast great location

secret cinema and kids play room were a great bonus for our 2 year old

beach restaurant and room service food less good but still fine

spa and pool facilities were exceptional

level its reasonable to have expectations of staff and the vast majority of them

is was the only window ) i was also disappointed that when we wanted to order room service of some ice cream

+ double charging for gratuity on room service

breakfast, great bar staff

to find, room superb, staff superb, breakfast exceptional, could not ask for more

wonderful room, extremely courteous, helpful staff, superb breakfast!

the complementary access to carbis bay spa was great we only booked after we arrived and went the morning we checked out

breakfast good

room, facilities, bathroom, bar and restaurant

we had an evening meal and breakfast and both were really good

breakfast hours but too early, 7 to 9, as on holiday to 10 would have been nicer.

breakfast was excellent

very nice room and friendly, helpful staff. excellent breakfast.

loved the great location, terrific hospitality, gorgeous and cozy accommodations, wonderful hot breakfast menu options, local dining recommendations, and welcoming staff

best location with views from room, easy parking. friendly well informed staff great breakfast.

property a stones throw away from the beach, with parking which is a bonus

light and airy, staff friendly, breakfast fresh and tasty, cakes left out for late night snacks, parking available, close to beach and

friendly welcome, great room, fantastic location and an amazing breakfast.

bedroom i think was above the kitchen/bar area and when we were going to sleep, we could hear them tidying up downstairs, but it

gym could have offered more free weights, it was a small room with good aerobic equipment but not

the kitchen was fully stocked with a dish washer and tabs

perfect, welcoming and all the wonderful facilities for the us and the kids

more attention could be made to the gym. absolutely nothing for a workout. very disappointing .

spoke to in hotel had the same complaint, consider the the cost and clientele they attract, not kids, we will definitely go to padstow or salcome i’m future as these hotels are right in centre

kids swim slots were a little restrictive

great location. the kids loved the pool

just that the kids were allowed to use the pool at certain times.

i had to depart early before breakfast was officially open, the night manager made me a coffee to go and packed in some

good breakfast and evening food

excellent breakfast

amazing breakfast as well

we loved the excellent views from the two bedrooms ,lounge & kitchen , but the bathroom had its downfall ,the ceiling was very very low & my husband 5ft 11 &

stay here , lovely room but the service in the bar was by far the best we had all weekend

the garden area with the views out over the sea) must be quite bad

the kids loved the xbox and

the only exeption of fresh milk somehow for the amazing coffee, without having to use the 24hr room service

easy car parking

i can imagine that in busier periods however the noise from the bar area outside the hotel

staff are all lovely, pool was great, bar food was amazing and so was the breakfast

wifi was not the

desinfected and clean, beds comfortable, tasty breakfast with variety of choice for adults and kids

i loved the fact the kids had a separate room they loved it

asked to change my breakfast in the restaurant to a room service order

there is a playground near the golf course that my kids also loved

kids play area attached to restaurant

breakfast was lovely

kids play area attached to restaurant

luxurious room strong wifi

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

amazing view, epic location, friendly reception and bar team

spa needs better up keep broken jacuzzi

room view pool sauna steam jacuzi and the breakfast with the view

room view pool sauna steam jacuzi and the breakfast with the view

young lad behind the bar was very nice and polite and the older lady

location and the spa was lovely, as we had it to ourselves x

the warm and intimate atmosphere in the bar in the evenings was friendly and inviting with the tuesday “quiz night” particularly

breakfast was exceptional and staff were very polite and friendly.

the bar had proper job on tap, which i've not seen before

location,very quiet,friendly family run hotel, rooms well furnished nicely decorated and the bar and restaurant area very tidy and loved the décor, breakfast was amazing for the

arrival and nothing was too much trouble, our room was large and had everything we needed and the breakfast was exceptional

this is being picky, but room service for food would have been amazing

staff were exceptionally helpful a big thank you to issy one of the staff members in the bar area and she went above and beyond to be helpful, and take an interest in what the guest were

was modern, clean and the bar area looked fab with all the fairy lights and the views were

we had pizza room service which was awesome

old tired no room service. road noice. view was of the street

when asked for a little time and a late check out , the staff got quite

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

i was there to visit family so unfortunately didn't eat, use the pool or gym, but they were

the staff were friendly, pool and gym good

spa baths out of use

it’s not bad for the price but it’s not 4 star as my booking agent claimed, especially as all spa etc are closed and the wifi only works in the tv

the gym didn’t seem to have a lot init

lovely staff and excellent breakfast

lovely meals and bar area

breakfast was amazing with decent choice and all freshly cooked options

some fantastic local artists work on walls of the bar area for sale , would definitely recommend for a stay & we will go back if in the

my son was going to a wedding and they were very accommodating in letting us have a late check out

i think we have all gone past the point of viewing wifi as a

time slots allocated for breakfast and use of the pool which we didn't use

i stayed when it was quiet in april although it was the kids holidays so would have expected it to be busier

it appears there is no room service and the kitchen closed early

site facilities including swimming pool and spa were awesome

not have been more friendly nothing was too much trouble happy smiling very good service great breakfast and great fresh fish for supper

nothing negative to add - personally i would like to see a room service option especially with a limited dinning room space due to covid 19 - limited food

the night we stayed there was only wifi in the main building and the cold tap in the washbasin wasn't working but these really were

great position, dinner and breakfast delicious. staff helpful

breakfast , superb dinner , delicious room , perfect

beautiful view, staff were pleasant. rooms were well maintained. wifi was fine in the rooms.

always choose the sea view rooms as great to look out of, dog friendly & superb breakfast, even had a swim in the indoor pool this

the spa and treatments were also great

too many kids around in the evening when we were there

spaces for sitting relaxing or doing stuff pool and hot tub were lovely and quiet outside of the kids

large room and very clean. very good breakfast.

excellent location,heated outdoor swimming pool

all - breakfast

the staff were all so helpful and friendly, from reception to housekeeping and the bar - and the staff serving at breakfast were so welcoming and attentive every morning

only thing i’d say is maybe breakfast could have been included with the price we had paid for the

car parking wasn t amazing as it blocked the views from the property

on arrival car parking is not clear, but once you are aware there is ample space

as we drove up to the hotel to the friendly, chatty and helpful staff to the vegan options in the bar

lovely staff, amazing view, exceptional pool/spa facilities

we used the room service, and this was reasonably priced, delivered in good time

resident bar was very relaxing with good quality drinks

the bar area with outside seating was exceptional

the room was very cramped and the wifi was very slow and cut out a lot

plenty of parking views

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of the beach

the reception manager arranged for room service & was very helpful

breakfast was first rate and the location was excellent

understaffed, our main waiter at dinner was working very hard to serve everyone and covering the bar too

brilliant room with seaview and food was outstanding especially the breakfast the spanish member of staff was very welcoming and friendly

not enough parking spaces we had to park on the road a few times, maybe one set space should be allocated to

playground for kids, tennis table, biliard table

pool and gym brilliant

an amazing stay at sands resort hotel very friendly and helpful staff and the indoor pool was like getting in to a bath with a steam room and sea views

if i had to suggest one improvement, adding a sauna and steam room to the swimming pool area would make the experience even better

room temp was too hot, the bar would not serve us at 12

they have a bar as well if you crave for some wine or beer

the breakfast was fantastic

delicious breakfast and a tasty evening meal

realise we couldn't book dinner on our arrival so they couldn't accommodate dinner but breakfast was lovely

swimming pool!

children in the bar area,people don't know how to control them!

breakfast good choices ,food hot all well presented and staff service

very good breakfast nice staff

a door somewhere near the stairwell that slams shut over and over when the bar is busy, which meant my wife and i only got to sleep once the pub closed about 1 am

on site parking

a super comfortable and thoughtfully laid out room and a lovely bar and restaurant

coffee machine in the room was a tassimo.....perfect. the bar was cosy and very comfortable

detail - could have done with a menu for mini bar (no prices) or maybe a little summary of what is available in the room more generally

bar and restaurant downstairs if needed

all the details are choosen at most excelency; from dyson air cleaner / cooler to mini bar contents and complimentary amenities in room

staff was very friendly and helpful and the breakfast was very tasty and quick

warm staff, very accommodative of our early check in. lovely bar and great breakfast.

was very clean,clean towels, breakfast was perfect, i would give a 10 out of 10

the bar manager (mike), the chef (keith) and the breakfast cook (liam) and waitress (tina) were all

excellent value breakfast

loved the bar atmosphere, although there was an unfriendly dog there one day

only real downside would be the parking being bit tight for spaces but staff are happy to recommend alternatives

delicious breakfast before leaving

wifi connection in room can be improved

did not ask to see the room key when ordering food and drink to your room from bar which really they should do

unable to gain access so had to return to bar to get any assistance - turns out its 4 newly erected shepherds huts overlooking the car park -

the poor barmaid came and rubbed the floor with a flat mop with a cleaning bottle attached to it which was

access on and off the bus was easy,the bar maid on arrival was very kind and helpful

excellent breakfast. helpful staff friendly bar staff

also - the breakfast was delicious

the bar girls were more than fantastic they made the bar

friendly local pub, great music and a really nice free breakfast ud83cudf73ud83cudf1eud83dude01

bt sport , great breakfast

staff were friendly and helpful, even when they were extremely busy serving at the bar

were very friendly, neeve managed the bar beautifully, handled the booking in and cooked a lovely breakfast

clean accommodation friendly staff fantastic bar food - generous portions and beautifully cooked a lovely local pub in an a quiet village with a

if you can, take the time to have a drink in the bar with the locals, so much fun

nothing not to like . only drove in to mousehole as parking would of been difficult.

enjoyed free usage of the spa and pool

hotel was only 5 mins away by taxi, the food - really great breakfast selection including great vegan dishes as well as meat, the herring resteraunt served

we stayed five nights and didn't get a room service although we put

room, amazing views and so much to do to keep the kids entertained without even leaving the hotel

pool and spa were really relaxing and the breakfast buffet was delicious

breakfast in a well located hotel with a nice little bar out the back

the breakfast was very good, a wide choice and a very helpful chef who tailored the breakfast to our

separate from the bar to drink, restaurant was busy and the main bar had a darts match going on, difficult to sit any

breakfast was fantastic and the bed was absolutely wonderful

good mattress, great breakfast. it's a lovely village with friendly locals

facilities were great, we used the gym and the pool

the pool and gym were fantastic, the room was large and comfy, and the staff were brilliant.

location near coastal path great views - extras like swimming pool and spa was great after a long walk fresh fish on the menu for dinner- an extra

the person who checked us in and was at the counter each day we came for breakfast was outstanding we sadly should have gotten his name but he went above and beyond and was

the pool and jacuzzi could have been cleaner.

ended up ordering at the bar and even then took a further 30mins for food to arrive

the breakfast was outstanding, with most delicious scrambled eggs, pancakes with bacon, and english

lovely old inn with fantastic views very cosy bar and restaurant .

everything, location is fantastic, the bar had live music, good drinks and great food!

the downstairs bar was warm and

great activities for kids

the room service was prompt and efficient, ensuring a comfortable stay

perhaps you could have a separate section for quieter adults who are travelling without their kids

limited bar menu but not a big issue

wifi in the bedroom was disappointing for a hotel of such size and standing and is something that