breakfast very good, beds good slept like a log, bar staff and the breakfast girls were great.

nice bar

was ideal, the room was lovely, it was quirky, staff were polite, kind and helpful and a nice bar

quaint charm in the bar area, enjoyed an evening with local customers

and customers at pub were soooo friendly and i was made to feel very welcome if visiting the bar at the end of a day

great location, good wifi, room was clean and comfortable. real fast and food was very good

ick stone walls)

the bar and lounge areas were cosy and the christmas decorations were lovely

the bar was lively on the friday night but the staff worked tirelessly to serve everyone quickly and

good location, breakfast was fresh and filling,had a good nights sleep, bar selection was modern and clean and tidy

the owner george and his partner were very friendly too and run the bar in the evenings while socialising

the road was very quiet and led to a golf course, nearby harbour town and to the outskirts of st austell

it's a long walk to the beach and charlestown with small kids

the wife and kids loved it

staff were lovely. early check in. food was very tasty

only issue i had was that the bubble pool in the spa wasn't warm

spa was good and kids enjoyed the pool

place for a chilled weekend, the spa facilities really lovely and the bar and restaurant had lovely staff and lovely environment

spa was good and kids enjoyed the pool

would be good for a family trip too as they have goody bags for kids and a private park

night room service was very good and prompt, as we had returned from eden centre show tired and hungry

they offered a lot for extras for kids like the fun zone and free lunch etc

parking was a bit hit and miss but nothing to complain about.

of kids making a racket in the spa area which was supposed to be 16+ which wasn t very relaxing

many interruptions from room service and no do not disturb sign

food and drinks in the bar were lovely and reasonably priced

we stayed in rooms in the pub which were very comfortable, although the noise from the bar does travel upstairs it didn't affect us

breakfast was very good

lots of little special touches that made you feel so welcome, and the breakfast was outstanding

great breakfast - tasty and very reasonably priced

breakfast was great, the staff were brilliant and it was nice to see all the same staff, the room

and breakfast was good too

hash browns at breakfast were a little too steamed and soft but that's just nit picky.

bar the food was 10/10 - staff very warm and helpful, stay was great, location was surprisingly

wifi worked well too enough to do work and for the kids to play games or watch youtube

clean. tidy. well presented and a great view from the bedroom overlooking the golf course

late breakfast offered at weekends but checkout was 1000 hrs

the bar staff at the wedding do we attended were fab

breakfast - always very good - pleasant start to the day

i also liked the gym facilities and used the gym in the morning before breakfast

the bar area was very well laid out and we spent most evenings chilling and

a very relaxed and homely hotel, with a good atmosphere in the bar and restaurant

spacious rooms. restaurant downstairs. late check out.

real seating area at the bar (we understand this was due to covid restrictions at the time of our stay)

great choice for breakfast and lovely orange juice, great staff and very welcoming

was a really nice surprise that all the drinks in the fridge were included, as well breakfast

they had a gym, bar and breakfast room and the property was air conditioned

also had free ev charging

wifi is not secure - at least password protection should be the minimum and would benefit everyone

even the gym was exceptional with state of the art equipment, chilled water and towels

good onsite parking

little parking

and we enjoyed an excellent lunch on arrival, a brilliant dinner that night, and a very hearty breakfast the following morning to fuel our walking holiday

parking was tight but not impossible , but at least cars could access portloe, unlike say port

nothing - the car parking is very tight but when you see the location, you ll understand why

o dark) and table and/or drawers for getting ready dirty laundry left for considerable time on thoroughfare to our room ashtrays outside were left full over

lovely location, very helpful staff. excellent breakfast.

busy time of year

the staff couldn t do enough for us and wonderful breakfast

could not get room service on new year's eve.

breakfast was excellent

hotel did not have an evening restaurant and only served breakfast

the pool was lovely and warm

only thing i’d say is maybe breakfast could have been included with the price we had paid for the

location, beautiful views and the outdoor pool is heated, the hotel is clean and the rooms are very nice

to book for the pool

gym and spa excellent

swimming pool spotless and great clean, fresh accommodation

hotel pool and facilities were great, we loved the pool

staff, accommodation was fantastic gym and swimming pool all new and excellent

wifi sometimes cut out in our room but wasn't an issue for us.

great bar and breakfast area, with balcony

location with on-site parking

the spa facilities were amazing and nothing was too much trouble for the staff

everything was very clean, spacious bathroom and shower, great mini bar products, large flat screen tv with numerous channels

laundry facilities handy on trip (coin op washer and dryer)

the reception, lounge and bar areas were welcoming

lovely bar area

stayed for two nights so on one night i had one of the fantastic pizzas available in the hotel's bar and on the other night i walked 5 minutes to the thomas daniell for a meal which was also fab -

com, our breakfast wasn't included in the deal

hotel was tidy and clean but in need of some attention in a few areas such as the gym and outside sitting area

& spa,lovely warm spa bath although you need a pound to start the spa

the gym, although we did not use, did look to have a good selection of cardiovascular equipment such as

swimming pool /gym open

the spa wasn't open due to covid

wifi was excellent one of the best

i was with my kids and partner ( who isn't polish) so we spoke english and i didn't want to make thing out of it (-)only niggle was kids running and jumping in the pool although not hotels fault as there was a sign by pool with (+)clean, pet friendly, indoor pool was open till 9pm which was perfect for an even swim for the kids (+) i stayed when it was quiet in april although it was the kids holidays so would have expected it to be busier (-)the pool could have been a little warmer especially when you have small kids. (-) full english breakfast small portion(more like for kids), asking for coffe or tea to be serve (+)staff were welcoming and very accommodating pool was great fun and clean great to have with the kids (+)fantastic food. kids loved the pool. staff efficient and polite. (+)good sized room, really nice receptionists, great breakfast, kids loved the pool! (+)property has massive family rooms complete with what you ll need for families with kids of any age

2 pools, a bar with plenty of space

little gym available in a price and big bar area

i think we have all gone past the point of viewing wifi as a

when asked for a little time and a late check out , the staff got quite

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

lovely bar area and great food

room service and with an autistic child his wasn t ideal , no heating on in the hotel to dry

old tired no room service. road noice. view was of the street

room service could have been a bit better -> refill the shower gel

location bar and views

of things for kids to do, soft play area and kids entertainment before bed, lovely views and good pool areas

breakfast was lovely and the staff were very helpful and friendly

this was kind of a business / pleasure trip but i will certainly be back with the wife and kids as they will love it

there were plenty for kids to do, and the view was amazing

wifi was weak

accommodated early check in request, staff were amazing and very

the rooms are spacious and the breakfast is good for the value

very comfortable, warm and clean, great breakfast too

the attitude of the one of the bar staff

staff very helpful and professional, especially reception and at breakfast

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

amazing view, epic location, friendly reception and bar team

the parking around the hotel is a little cramped but there is a public car park about 50m from

kids really enjoyed the swimming pool and the hot tub

hadn’t realised you had to pay an extra to use the pool (£30 for 2 adults and 2 kids)

staff were great, free parking outside and free access to the spa included

kids unattended in the pool area causing mischief

cocktail bar service too slow but once you receive your cocktail everything is absolutely fine

friendly reception staff. laundry facility.

got a free upgrade room was fantastic spa was perfect food was divine best pork loin ever perfect staff and spa staff so perfect can't

loved the service, room service was good and we loved the pool facilities we used them in the afternoon and

there are great views over fistral beach, easy access down to the beach and to the golf club

some kind of late-night menu or room service would be great.

dirty laundry left outside rooms

on one of the mornings we took the hot breakfast upgrade which was beautiful and delicious, but for the other two days we had the

parking when busy rooms very small for price/ no laundry facilities / concierge service would be

on the other hand that gave us an opportunity to try the room service which was timely and of good standard

breakfast was top notch and kept us going until tea time

evening meal at callys grill and oyster bar excellent hadn’t booked ,but within minutes a table was found for us

well all staff were especially the two young girls in the bar

location, views and awesome breakfast.

room was clean with a lovely view of the harbour and the breakfast was delicious

having the 2 separate rooms in the family room was perfect and the kids loved the pool.

wifi was decent, location is amazing and the shower had amazing

i loved the fact the kids had a separate room they loved it

free parking

room service during our 3 day stay

super friendly staff, lovely room with a very comfortable bed. the breakfast was excellent.

absolutely wonderful staff, and best cornish breakfast you could ask for.

i know it's bed and breakfast, but if they were to go half board it would make it even

breakfast was delicious

great location, and nice breakfast.

car parking was often very busy / not many spaces

room service was friendly and quick and nothing was too much trouble

the restaurant and bar area had fantastic views and inside the lighting and fire inside made us nice and cosy in

& evening meal first class, bar service friendly and fast - view and room just wonderful, perfect for a short

the kids loved the xbox and

beautiful place - warm friendly staff. lovely decor . evening meal and breakfast were excellent

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and downstairs) were fabulous (+) live music in the bar is a fun added touch as is the secret cinema with fully reclining seats (+)lovely cosy friendly bar downstairs & (+) the bar and restaurant are great with beautiful views (-) not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff member there (-)is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and pushing my case through (+)great rooms, great bar and restaurant. great staff team.

secret cinema and kids play room were a great bonus for our 2 year old

breakfast on the full cornish or cereal and continental croissants

great breakfast great location

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

bar area no atmosphere, and you had to use the same steps

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

disappointed with no safe for valuables and no mini bar in room

the bar could be in a better place

friendly bar staff and smallish indoor bar but outside tables, some undercover

enjoyed the bar and a family meal

by reception staff, and the owner who immediately engaged in conversation when i entered the bar on the evening for my meal

maybe just some basic condiments for the kitchen could be provided there.

2 beautiful double bedrooms, both with en-suite facilities, full kitchen with dishwasher and washing machine - everything was brand new and

the bar had a nice friendly atmosphere and skysports on the tv but no intrusive sound volume

the bar had a great atmosphere and loverly

lovely comfortable room, great bar and excellent food, could not ask for anymore.

bar prices were reasonable

comfortable bar area nice decor everything works exceptionally clean car park

great breakfast. free wifi.

could have been more serving staff at the bar

the food and staff in the restaurant were lovely and breakfast was smashing

of parking on my arrival

we had lunch , dinner and breakfast. all the food was exceptional

room, very very clean, great facilitys everything you could wish for there including a kids adventure

golf!

clean my room was breakfast was good and lot of it there was lots for my grandkids to do it not all about golf book table 2 night for a meal food was good and price was better

kids loved having their own little room with bunkbeds

and the fact that the massive leisure centre was just next door was definitely a plus for the kids,for which you get a half price discount

easy parking, friendly staff, bar and breakfast

has parking, which is vital in the centre of town

and friendly staff who moved us to an upgraded room when our wifi wasn't working

nice bar area with lovely views across the valley

breakfast was perfect and the rooms had loads of character i would definitely stay

breakfast was wonderful. great choices from full english to continental

continental breakfast was amazing

perfect breakfast!

had a brilliant stay brilliant breakfast plenty of choice great meals and excellent location we would definitely recommend

breakfast was also very good

particularly liked the room table for breakfast

breakfast was ok not great

wifi seemed to work through out the building

easy to find with free parking . close to centre and brilliant staff

breakfast was excellent, room spotless

the bar meals & breakfast were all delightful

hotel has everything you'd need, from a large smart tv to free wifi

staff, comfortable bar and restaurant in facility, great room very spacious

i couldn't get the wifi, but to be honest, i didn't miss it that much

big variety in breakfast

stunning location, very spacious rooms, lovely deck and bar area

restaurant was fabulous and the bar area is very cool too

breakfast was fabulous, traditional with added cornish extras

lovely, friendly and welcoming staff and great breakfast

all good room nice and clean and good and simple restaurant and bar v good