it was located very close to main park in thorold

the room was clean and they gave us early check in

that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care

the gym and pool were excellent

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

laid more for included breakfast 1 was 2 adult and 2 kids

spa staff conceiige

larger room service menu.

lovely resort with beautiful pool and great gym facilities

i found the room service way over priced especially breakfast.

the gym was huge

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

24 hour front desk, laundry facility and canteen were all good as well

large rooms good a/c, laundry in building, staff pleasant and helpful

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

due to covid, the pool and hot breakfast option were not available

great facilities at the hotel (laundry/pool/gym

easy checking in breakfast was good indoor pool was great for kids

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

was fresh and abundant our room was lovely we were very pleasantly surprised by the kitchen and living room as well elevators were quick and smooth staff was courteous and always

i wish i had checked out the gym and pool earlier

the gym was awesome, the laundry room

friendly staff, clean and comfortable room. decent breakfast options.

i wish i had checked out the gym and pool earlier

my kids enjoyed the indoor pool which is next to a gym in case you like like to do some training

pool was great

4 water flumes, wave pool, spa area

and the water park was a blast, great for toddlers but has a couple slides that are good for older kids as

conveniently located on the 1st floor. room was ready for early check in at 2pm!

polar bar at front desk area caught my daughters attention

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

all basics are available, paid laundry services and nice warm outside

had a dedicated room with a full-scale kitchen equipped with a good number of pots, pans and silverware

great for families very clean full kitchen,bbq,outside pool.staff very friendly.

everything was very clean the pool area was amazing very well ran establishment

breakfast good, gym good, staff friendly

delicious breakfast, clean and modern gym. every worker was courteous, friendly, and helpful.

swimming pool and gym

and only complaint would be to have a larger snack and drink bar for guests or vending machines on each floor

gym was excellent

amazing breakfast

breakfast

helped us with early check in at no extra cost

we really appreciate it breakfast has a lot of variety

no pool

does not charge for parking

we didn t drive to the falls and just parked our car in the property since parking would be a terrible find on canada day

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

there is private parking available at the property which is an added advantage too

close to everything breakfast and parking included

kids running in hall at 1 am....

the breakfast was actually not bad. it seemed like a lot of food and was packaged nicely.

parking is free and you can use long distance and also have netflix disney for kids

breakfast included

fit kids and hockey bags without tripping over stuff like most places we've stayed

pool was nice

rooms were clean and pool was great. kids loved it. staff were very friendly

a great suite for family having kids, no stairs

swimming pool.

get to go to the common pool as it was full all the time

coffee pot in room plus should say on website refrigerator, microwave, outdoor grill pool & small playground didn't know about till i got

pool was very clean and my kids loved the slide

liked the layout off the room, small kitchen was good

beds were comfy, the kids loved the pool, loved that they had a park to play in which was visible from our room

also wasn't able to enjoy the spa tub due to no hot water

pool was clean

didn't like the loud noise coming from the swimming pool, kids screaming and parents not controlling the kids - respect the people who reside on the

good with kids

wifi could be improved

is a little dated, bit of a smokey smell hot tub/spa was not in use, bed was not the most

pool was nice for my grandson staff at desk very nice and helpful

fun indoor pool and hot tub. clean room.

love t set up of te check in area the pool nd hot tub my kids enjoyed

the pool & hot tub are clean and wonderful despite being a little small

i made heavy use of the fitness facilities, which were more than adequate for my needs

i liked the location. ialso liked the swimming pool and gym

the pool and gym was also a pro

the pool and relaxing beds

and no, that doesn't include room service or in-room

wasn't clean and room service not good, all the locks inside the suite wasn't working, some power outlets was

the pool was out of use

very friendly staff, very clean room and pool

free parking and great wifi

it had a clean small pool

free parking and great wifi

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

snack room, laundry room, ice machine to the reception desk

we needed an early check in and the staff did their best and accommodated us.

clean room, friendly staff, laundry facility onsite, good location near highway

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down mid use

free wifi

was a slight odor in the room, they had no forks at breakfast and the breakfast was slim

, clean , staff were all amazing , free breakfast was really good , pool, hot tub facilities were clean and spacious

no waffle station which disappointed the kids

great staff, steller breakfast and just a great price for a hotel for a weekend

the breakfast was good, but there were so many people that the buffet area felt very cramped

the breakfast that was included had great options. was very pleased overall with hotel.

breakfast was excellent. location was perfect. very clean.

on site breakfast was good. bed was comfy. everything was clean!

check in i was upgraded to a suite and provided with free breakfast which was a pleasant surprise

the hotel features a fantastic pool, and the sixth-floor loft is a standout

the fact that they do not have breakfast included at a holiday inn express seems unusual:(

everything was as expected or better.rooftop bar a big plus.

the amenities that were offered, arcade, laser tag, bowling, bar, pool etc

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility rite in the building

the buffet breakfast and the room where it was served was very nice

the noise level at night kids was running up and down the hallway

the pet friendliness and the ev charger

too many people and kids standing around yakking- not

people want to relax or have some quiet time, but it won't happen if there are a bunch of rowdy kids (or adults) hogging the pool

the bar is very inviting, to relax, watch football , or just grab a cocktail

best of all, my husband enjoyed the golf simulator

bar tender running the golf simulator was amazing to our family specially the kids

i like pretty much everything, and the new arcade and golf lounge are a perfect addition!

bar tender running the golf simulator was amazing to our family specially the kids

the price was right and was allowed a late check out time without an extra fee

nice and welcoming and very accommodating as i travel here by mega bus so they allow me to do a late check out which is amazing

great location and nice to sit by the pool

could use a bit of tlc in a few places, and complete pool repairs asap.

especially the pool given how warm it was

parking was not an issue, which was helpful

is great, very accommodating and lots of parking spaces

pool was closed, not informed in

would offer a better breakfast experience, but for the price and how close it being near all the attractions plus all

inside needs updates on wall notices for wifi access

were very happy both our requests were accommodated - early check in, and a river view

clean front desk accommodated our early check in time everything was seamless including

bit spotty)

very friendly staff, free parking, comfy beds.

wifi

free parking

access to the room from parking

the exterior is a little run down and the pool was not functional but we didn't really require it so no big deal

because of covid no pool in water could use updating, property was not look after

no baque and no pool working

pool was not working this season

television- not hooked up to any programming pool non

i was my kids plus the room smell like smoke disgusting

the room was big enough for us (family with 2 small kids)

my kids could not sleep with the heat

the pool was roped

the pool is not working and there’s no coffee shop

quite and comfortable especially with kids

the breakfast was a bonus for my kids

my kids love staying there

very much recommended for family with kids

then i went to run water in my spa bath and it took 3

didn't dislike anything but it would be better if the motel did have a swimming pool and a dental kit, however there's a convenience store just across the street so it didn't

late check out at 12pm was an added bonus

pool was broke and no balcony but nothing is perfect :)

but if you go to the casinos or out to party a clean and solid option

close to the casino. clean rooms and friendly staff.

gym amenities were satisfactory

the breakfast is superb

extra fee for parking. limited pool hours.

it is clean, has a decent gym and indoor pool, perfect to enjoy your stay at niagara

small rooms, lousy gym

great balcony great pool clean great rooms

the bath spa was

swimming pool was great we had a great time swimming ud83cudfca‍♀️ out door

mostly, i love there pool

beat the price and proximity to the casino, clifton hill, etc

staff, rooms and pool all excellent

the pool was very inviting

staff are friendly and the rooms are clean and comfy , nice pool overall well recommended i've been coming for 2 years at this location i will be back soon

staff was very friendly, the rooms very quiet, beds comfortable, nice pool and a short walk to the falls and other sites

the pool was also closed due to covid

good clean room, nice personable owner. large spa tub. close to downtown

not all the sprays on spa bath worked

the motor on the bath spa is old. took a short while for the jets to start

spa tub was amazing after all that walking

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

they give free breakfast there

swimming pool and alots of parking

rooms and beds were clean, had a pool and was walking distance to all attractions

free breakfast was limited, and not the cleanest set up.

the spa jacuzzi tub

rooms with a nice spa close to casino

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

parking is free and secure on-premises

clean room, wifi working good.

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good i ask for downstairs cause i cant

owner was friendly and helpful, parking lot was safe and well lit

gym had 4 pieces of equipment, only 1 worked

a good 12 min walk to casino

i liked the smoking veranda and the spa tub

bad cable, pool needs maintenance, parking should be free

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids were both happy

i booked the website listed a pool as an amenity

nice very updated (all the furniture and appliances literally seemed brand new), decent free breakfast with yogurt, fruit, pancakes, cereals, muffins, milk and more

breakfast was great for the price

no pool…

no sauna or pool or hot tub, one of those would have made it more enjoyable.

the kids loved the pool.

it's a bit cold in the pool, but the kids loved it

pool was great and refreshing

especially when you have 4 kids & it's raining all day

small continental breakfast in the morning was good

staff, offered a room with a better view of the falls for the lights in evening, the kids loved it

was perfect, you are essentially in between the casino area and the entertainment area

staff is relly nice and helper good wifi

fast wifi

having the moose and squirrel small bar and cafe in the lobby was great for a quick snack or drink

it while not inside) vpn over the offered wifi wasn't possible

good place to stay for cheap at the falls. the free wifi was great!

roll, no pathtop certain, no fan toilet window is see through tv channels are very limited no room service air conditioner don't cool probably and no fan speed and too loud you can't sleep no

everything, like no room service, no intercom, no welcome gesture erc etc.

pretty dirty room with no room service provided.

com but they didn't answer mycall and my kids didn't watch to go in the room because of the bugs so we had been sitting timhortons for a

being surrounded by restos, casino, and a few minutes walk to clifton hill and the world wonder niagara falls

location is close to fallsview casino

clean enough (dirty) and spiders everywhere, as well as the bad smell of marikhouana disturbed kids badly

close to timmie’s n casino

i was sooooooo pissed bugs on the walls if you have kids be extra careful i have a baby so i had to buy ice because the fridge wasn’t working

like area around and cleanliness of room close by $6 dollars from casino

the bed was comfortable. the place was plain and clean. easy walk to skylon and casino.

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password not provided

very old place in need of a renovation. 3rd floor with kids and no elevator was a little hard...

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

i didn't use the kitchen but it looked well equipped

the size of the living space and rooms. the kitchen amenities.

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive bathroom

laundry in basement was useful and cheap.

(for anyone else wondering in the comments, ice machine on 6th floor and water dispenser in the gym on first floor

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms,we really enjoyed our

the indoor pool was small but the kids loved swimming for a bit

we also enjoyed having access to the pool, although it could use a bit more cleaning

the breakfast was very nice

close to clifton hill / attractions / falls pool available parking available suite rooms are

good breakfast, pool, personal of course!!! and excellent place nearby the falls

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

breakfast is fine and location was great

a bit far from the casino

wifi was probably available but didn't see any sign in the room for password

gym equipment were a bit unstable/worn

m

the wifi wasn t great and i ended up using a lot of personal data

spa tub does not work properly

attached spa bath

i liked having full kitchen so i could bring some of my own food instead of always eating out

the spa tub was nice

t the fault of this hotel, but something which would affect all the hotels there) the swimming pool was not functional, but it was too cold to

wifi was very slow and lighting in the room was very

kids loved the pool, well maintained properly and excellent location

s small and on a parking lot, but nevertheless)

clean , friendly staff , great location outdoor pool was awesome , we will stay again

location - 10/10 the staff

on wrilpool were not working and the pool was a little cooled for in door

breakfast could have more items beside cereal, toast, bagels

when i went to pool the kids came got in hot tub and stare at us

pool, hot tub, staff, beds were very comfy, room size was nice, was very clean, all staff very

breakfast was good

the pool was very clean and not too cold at all

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

pool was

to get ice you had to go upstairs to laundry room

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

i wish they offered room service as our first night there we were in no shape to eat at the in-house restaurant and it

due to covid, dining options were limited in the city and we wanted to just stay in and order room service and support the hotels kitchen

pool was open which was great to keep the kids occupied

even made my kids hot cocoa at 11:00 pm when fireworks were cancelled

to clifton hills in one direction, murray street access to the falls in another direction and a casino less than 10 minutes in another

location, check in team friendly, helpful and accommodating to an early check in request

had the jr presidential suite which had a king bed, a pull out couch and a jetted tub which the kids enjoyed a lot

the hotel location was ideal between the two casinos

need a room service and bar to elevate the guest experience

but my son want to use the gym but theres an accident happened

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry room

more channels on tv for kids.....

room service staff was efficient did answer the call immediately, but staff at counter didn't knew

my kids thought it was the border or a prison ud83dude0f

minute walk to falls and many restaurants and casino all attractions very close wego bus very

so close to everything for a great price the kids loved the pool. the pool is great.

location, loved the pool!

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

the pool was very clean

i wish people actually used the pool, but its not really a big deal

use the on site restaurants, but the food looked great and at night they have live music in the bar restaurant

hilton even allowed early check in

we did not try the restaurants but we ordered the dinner room service

have a great day the hotel, bar and food was great

is no pool right now

outdoor pool

the pool was out of order - staff explained why so it was not an issue.

no pool

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

no water in the pool, no coffee maker in your room.

the gym is too small

walking distance to clifton hill and casino a plus

location between both casinos and a quick walk in either direction had you in the thick of it

pool chlorine was to strong for whats nessasary

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

it was very close to the niagara falls, you could walk through the casino/mall to see it

i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property like restaurants and play zone didn't have to

attached to the casino, shops, restaurants. i couldn’t have asked for more!

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

the pool and a jacuzzi are also great additions

the attached restaurant that gave us the buffet breakfast and ordered food was horrible

parking was full when we arrived

gym is tiny, limited products. breakfast not included. tv is small

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

walking distance to niagara falls and all the attractions. free onsite parking

were kind to accomodate us for an early check in and late check out

50 each (laundry detergent is not included)

early check in made it very convenient for us to leave our luggage safely at the hotel before

room smelt like a boys gym locker

now the pool and gym was closed so you couldn’t go swimming or work out which was disappointed but i understand

rooms were big and clean. 7 min walk to the casino

my granddaughter loved the pool. we loved the fact we were so close to the falls.

to falls and casino

a 15 minute walk down the hill and around a bit, or taking the tourist bus down the hill) , the casino and the tourist bus line

location was so close to new casino and the falls

gym- the equipments are too old they need to upgarde it

clean hotel. staff were friendly and helpful. close to clifton hill and casino niagara.

gym small but usable

early check in pool temp good comfortable easy to get extra pillows

the kids loved looking out

staff is so friendly i requested for a early check in

basic breakfast but nice. stayed an extra night. very comfortable. amazing location.

pool, hot tub, and free breakfast & parking

views of the lighted skyline kept drapes an d patio door open all night to take it all inn great breakfast in a huge dining room on 7th

location, breakfast, pool.

can be a hazard especially for older guests, even with the safety bar that is in place

very close to casino. breakfast was great pool was clean. balcony was awesome

in breakfast area were abrupt and rude to people, not just us

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart, painting supplies, and everything else imaginable, in street shoes, with muddy feet,

no bar and the vending machines were a bit basic

continental breakfast was a bonus and saved us money

pool location

us to do early check in

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

it was perfect, clean the breakfast was delicious, the serving girl was super nice

bar fridge broken

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

bar fridge had packing tape all crumpled and stuck all over it

the lock from inside of the room, the steel bar that locks into the frame was missing

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

pool and hot

no laundry drying facilities

the view was spectacular and the spa bath was huge. clean friendly staff and very helpful.

the gym was too hot

the pool and gym the complimentary coffee and tea at the

wifi in the room is slow and we wish that they have at least one smart tv in the room.

water park inside the hotel

kids activities fun and memorable

is very clean, relaxed yet energetic the kids had a blast and we will recommend great wolf lodge to anyone

know it's a family place but u have to cue for the lifts as all the kids on the magic quest use the lifts we were on the forth level with a disabled family member but

we arrive as requested early check in was ready

they even offered us early check in which was extremely helpful

no hot tub in the pool area.... that was very disappointing

did not ask for late check out.

we asked for an early check in and the staff was very accommodating

short walk to casino and other attractions

the pool was not ideal. looked older.

other tenants let the doors slam after 1am. kids running around after 11pm.

missing was a kettle & microwave esp family with small kids that only eat foods from home.

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

beds,the view,and the spa was my favorite

the kids loved it

amenities are pretty decent: gym and pool

the hotel was clean. my kids loved the pool.

not being able to have a cup of coffee at the bar at days end.

location, breakfast deal,

the breakfast was great and my kids looked everything from the room to the food

i wish there was room service

breakfast service is good but choice is normal

the kids even went into the pool

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

also there is no laundry facility

location, price, and parking free!

even with the taxes the location is good, parking

across the street from casino niagara and walking distance from clifton hill and many restaurants on victoria avenue

the hotel has a small gym and a big plus of the hotel is the presence of a swimming pool

the availability of a laundry

the set up the spa bath the location

big room and whirlpool bath were great. room was clean. pool and gym were a nice surprise.

guessing it was because our room was over the laundry and pool

it has a pool to enjoy which is a treat

the staff were also very accommodating with a late check out

the location is perfect; the pool access was a bonus.

pool is outdoors

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

we went with a 12 year old and a 10 year old, it seemed every day the age for swimming in the pool was different

to jim and pool is not obvious and not offered at the desk during registration $5 strarbacks was mentioned for

love the court yards and the watching my kids play cards with me and my kids love walking the “window bridge” to the water park and i

the kids as well as us parents loved it

court yard lots kids running around

very close to all the major attractions and easy access to casino if you're inclined to gamble

not just a hotel, a complex of restaurants, casino, entertainment, everything in one place!

i ve stayed with my kids before too it s perfect for children

i wish parking was cheaper but it was a fair price $50 cad per night in the casino.

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

location, wifi.

the pool was really nice

small rooms, no bar fridge

- the ability to walk to the casino without leaving the hotel - the comfortable beds

was great, best views of the falls, clean, easy parking, connect to casino, walking distance to falls, shopping, dinning

the shower does not accommodate large people in the spa tub rooms

the spa bath was awesome

the outside pool was very clean and well kept :) we will see you again soon

perhaps enjoy their complimentary breakfast at the same time

breakfast was not serve on time

it s quaint, close to all the necessities such as good coffee, great tacos and the waterfront, parking included

good wifi too

parking, restaurants, and coffee places are just 1 minute away from the hotel

we also appreciated the refrigerator, and the parking pass

the parking access is amazing, lots of spots and space for quick access to the building

the kids kept saying how they loved the hotel

good pool and spa facilities

the pool, hottub and sauna are perfect for a spa experience and it's close to the bus terminal and via rail station

the location is a close walk to the casino and clifton hill

really close to cliffton hill an casino niagara..

great location, very close to the falls. clean, friendly and breakfast was great.

i had a choice of what breakfast to have prepared for me and the hostess even prepared it an hour before their official

beautiful comfortable b&b with exceptionally kind & welcoming owners, excellent freshly made breakfast

breakfast was superb

beautiful rooms, comfortable beds, delicious breakfast

the noise in the parking lot till midnite. there were families with kids partying at the back

breakfast hours from 7 am to 10 pm is great

swimming pool for those who enjoy

also a grab bar on the wall will be very useful

breakfast offered many options