the kitchen was well supplied

golf size umbrellas in the room and lobby were also useful during our stay when we went out and

the bar was a perfect spot for after a day of meetings

nice bar and two restaurants on the property

fantastic spa services

spa, pool, exercise room, location, staff, were all excellent

plus, the cleanliness of pool & spa (a lot of dirt floating around) needed attention

pool was the perfect spot for relaxing before bed

with outstanding customer service , well maintained property, great location and nice amenities, pool/hot tub very nice

room was very spacious and very quiet

continental breakfast was nice, staff friendly and informative.

free parking at the hotel but be prepared for paying to park everywhere else.

especially for really young kids/couples

same egg breakfast was served three days in a row

location was great, we had a spa room and that was great as well

close to center town, fantastic amenities such as the indoor pool, great atmosphere by the lounge bar courtyard with outdoors fire bowls

kids in the pool yelling and making noise the entire stay

restaurant and bar inside

ammenities room service

now it seems to be family oriented and too many kids running around

had a great weekend, we used the courtesy shuttle to go to wayne gretzkys for some tastings and skating, then peller next door for a

would recommend to have room service bc the rooms are nice to stay in

they could ve provide room service because of the pandemic but all you had to do was call reception for any requirements

restaurant staff were excellent and the shuttle was very accommodating

wifi didn't work for a short time at night when we arrived, but it did resolve shortly afterwards

we enjoyed the in ground pool and playground

even though it was already end of summer season, the small pool was still open and we enjoyed a bit

we hardly had to leave the resort because there is alot for the kids to do

the 3 bdrm unit for a night, the unit that we stayed was pretty new, the kitchen is well equipped, didn't find any insects, well air conditioning, you can cook a meal if

clean, friendly and super helpful staff. big playground for kids and pool. will be back!

breakfast not as plentiful as weekend breakfast

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

the breakfast was very good, loved the location. so close to the venue.

gave me early check in every time and late checkout once, without added fee

location spa breakfast view shower - great water pressure

the cherry on top is when i returned to my room around 10:30 that night i went to log onto the wifi only to find out i needed a password which was fine except the password wasn t posted

free wifi, cable tv, older basic worth the price paid

parking is close

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

breaky. coffee. proximity to artpark. grounds were nice to sit out. parking great

we were there in a day when the kitchen is closed but i heard the food is wonderful

the room was very clean and the kitchen stuff in pantry was also very useful

large private balcony was perfect for relaxing with good beer or glass of wine after a round of golf or a day of biking

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

friendly staff, hospitality kitchen

the woman at the bar in the evening was very gracious

early check in was very much appreciated. staff were very welcoming upon arrival

and only complaint would be to have a larger snack and drink bar for guests or vending machines on each floor

stay and value for money, very comfortable beds and nice courtyard and pool

the staff was super friendly the rooms were awesome and the pool area and patio was beautiful

my kids enjoyed the indoor pool which is next to a gym in case you like like to do some training

fairly new hotel with ample parking, attentive staff, good breakfast and a warm

unsupervised kids

great gym and pool area also

we liked the gym facility and the pool. easy access and clean.

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

gym temperature was too hot

the suite was well laid out and the kitchen had everything we needed

everything is fantastic, hot plate breakfast is the best.

i love the pool, the breakfast. location is perfect. great getaway for me

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

large rooms good a/c, laundry in building, staff pleasant and helpful

there’s no pool, no coffee, no lounge area

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

if you have a indoor pool it will be great

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

spa staff conceiige

very friendly staff- excellent room and kids loved the pool

the spa was also excellent

there are lots of things to do here- pool, gym, spa, hair salon, tennis, outlet mall across the street, shuttle to the wineries

wifi was also weak in the rooms and around the lobby

the shower with no safty handels but we enjoyed our staty so much i didn't bother to complaint - wifi signal was very weak but we were not there to surf

is very clean, relaxed yet energetic the kids had a blast and we will recommend great wolf lodge to anyone

the paw passes give good value if you are getting add ons for the kids

the wifi access was a great touch

there is free parking and wifi

we also had free wifi and

free parking

i had no clue there was wifi

it was clean huge with free parking lot and nice staff

perhaps enjoy their complimentary breakfast at the same time

all day breakfast was very good in restaurant and nice folks

the shower does not accommodate large people in the spa tub rooms

pool.

pool was great the room was excellent the staff were nice and friendly the property was very clean

also a grab bar on the wall will be very useful

free breakfast with scrambled eggs, sausage, bagels and raisin toast with cream cheese

breakfast pool housekeeping peaceful environment

however, the kids really seemed ti be enjoying themselves

room was dusty, my kids and i were coughing all night

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

best thing was the willingness of the staff to accomodate an early check in

clean room, friendly staff, laundry facility onsite, good location near highway

the little snack tray was a nice thought, and the wifi worked great

it s quaint, close to all the necessities such as good coffee, great tacos and the waterfront, parking included

the parking access is amazing, lots of spots and space for quick access to the building

parking, restaurants, and coffee places are just 1 minute away from the hotel

parking.

breakfast great, amenities great, pool and hottub clean, arcade fun for kids

the kids were running and yelling in the halls until 1:00 am

staff were fantastic they were helpful and friendly warm swimming pool and good size jacuzzi comfortable beds reasonable size rooms well places just off the highway

it's a go to pick for myself and when i have my kids

a family of kids and adults, management shoud at least do something to make sure the room as kept clean

the buffet breakfast and the room where it was served was very nice

the hotel gym relationship with energy is great, the breakfast is great and the kitchens staff, great pool

the noise level at night kids was running up and down the hallway

kids running down the halls screaming

we asked for early check in and she worked so hard to make it happen

it was located very close to main park in thorold

the room was clean and they gave us early check in

were very happy both our requests were accommodated - early check in, and a river view

clean front desk accommodated our early check in time everything was seamless including

it was clean! pool was great!

great location and nice to sit by the pool

clean, comfortable, affordable and it has a very refreshing pool

the pool

nice and welcoming and very accommodating as i travel here by mega bus so they allow me to do a late check out which is amazing

breakfast was superb

the room was cozy, super clean, and prepared to receive us. the breakfast was delicious!

the place is very clean, offers free parking, and has a wide variety of breakfast options

location was perfect and the breakfast was made to order and delicious

friendly hosts, delicious free breakfast and a short walk the the falls.

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

was no breakfast in the service, so we felt disappointed since we like to have it with the whole package

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

rooms and beds were clean, had a pool and was walking distance to all attractions

very comfortable room, clean and spacious. awesome staff and breakfast! wifi was very fast, too.

clean room, wifi working good.

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

free hi speed internet and parking

first of all , the parking is what i like and the fact that it s only 5 mins away from mostly everything

the room had all the facilities, and parking included

the pool water is a little cold. unfortunately the laundry was not working during our stay.

the pool was much larger than the average hotel pool

gym could be better - there were no free weights. minimal equipment.

the laundry room

the pool and spa was a bonus

s clean, everything works as it should, breakfast is adequate for the price you pay

breakfast waffles are only for weekends

the spa tub was very nice, the bed was very comfortable, and the bar fridge was quite large

then i went to run water in my spa bath and it took 3

staff member running the breakfast area even made waffles for my kids

friendly staff great breakfast clean rooms

helping with every request as early check in and storage our bags after check out

pool facilities were good

the lady in the breakfast service was very polite and helpfull

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

wifi was super slow

like fruit pancakes waffles muffins danish etc opener earlier longer like 6 or 7 til 10 also the pool should be open longer maybe 24 hrs for people to get swimming anytime during the day day and

free parking a/c worked great

had to go to reception twice and also call room service to fix

good breakfast, nice poo, free parking

didn t like that we didn t know breakfast wasn t included, that wasn t made clear when booking.

breakfast was typical of most hotels. a little crowded and some wait time.

didn’t have the breakfast, the location is good, easy to find right off the highway

breakfast was excellent. location was perfect. very clean.

restaurants were good, breakfast ok

location - 10/10 the staff

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

pool, close to amenities, good office staff, maybe can fix internet because too slow, otherwise

it's better if there's indoor pool

cleanliness, value for money, and the pool

the pool was very clean

love location clean pool friendly staff

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

location, loved the pool!

only downside was that we didn't get to use the pool .

the amenities that were offered, arcade, laser tag, bowling, bar, pool etc

rooftop bar is also a nice option in the summer

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility rite in the building

pool hours should be longer

website said breakfast included and it wasn’t

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

to jim and pool is not obvious and not offered at the desk during registration $5 strarbacks was mentioned for

kids loved the bunk beds, location was terrific and the water park was a blast

pool

the kids' movies were a nice touch

bar fridge had packing tape all crumpled and stuck all over it

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

perfect spot. not to big quite and had great music from the bar across the street

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

bar fridge broken

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked good)

was put in the room by the laundry room. noise started at 7am, flies and insects

the location is perfect for visiting the falls casinos and everything around clifton hill

to get ice you had to go upstairs to laundry room

good pool and spa facilities

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

smoking on the balcony very awkward if you have young kids that you don't want to leave unattended

the location is a close walk to the casino and clifton hill

was a hockey team full of kids and the whole hallway was turned into a hockey field and the noise was just too

kids and i loved the pool and spa

and cleanliness, but i find the beds a bit small i wish i could move them closer because i have kids

the staff helped us get the best deal when extending our stay they let us stay in the same room room service checked every day to see if we needed

reasonable breakfast options

oup of 9) were delicious & plentiful

there were laundry bags left in the hallway all day on saturday.

we didn't have a laundry bag in our room, so that would've been a nice add

friendly, helpful staff. loved the pool.

were kind to accomodate us for an early check in and late check out

has an indoor pool

full kitchen and king size bed are super comfortable

nicely equipped kitchen

it is great if the reminder email explains what the cutlery and kitchen equipment are included

nice quiet area, big room modern kitchen bathroom clean…

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

also location was horrible, view is the gas station and way too far to walk to the casino and main

kids loved the pool

pool was very clean

it was too far away from the casino.

very nice pool

that there was onsite laundry

service; the breakfast buffet is the best i have had; so far

the gym equipment needs to be updated/replaced

the breakfast and the cleanliness of the rooms

breakfast was great and some time in the pool with family.

cept the wifi) and paid 15 dollars a day for them

wifi was broken, view out window was onto a parking garage. very over priced stay

plus, it s nice that the hotel is connected to the casino, restaurants and clifton

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were overflowing and obstructions

only tiny thing was that it didn t have a bar but there s an indoor walkway to hard rock so still didn t have to bear the cold to go for

rooms are very big and clean, spa and restaurant on the property

and is within walking distance from all you would want at niagara falls such as clifton hill, casinos, skylon tower, and restaurants

room was magnificent, services

breakfast, served in room, was very good and a welcome touch

wifi was probably available but didn't see any sign in the room for password

great location. large spacious room and comfy big bed, plus early check in was a bonus !

it has a pool to enjoy which is a treat

the pool is an a+

warm pool & perfect location. great beds.

the staff were also very accommodating with a late check out

hot tub & pool

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

the staff always tries to make your stay as pleasant as possible, they had our room ready for early check in and they were nice enough to let us stay behind the check out time at no extra

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

staff were nice and provided late check out at 12pm for no extra charge

staff were exceptionally friendly and able to accommodate early check in

outdoor pool

no pool for the kids. no breakfast.

no pool

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

close to casino

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

it was close to the casino we were going to.

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

centrally located to the falls, casino and attractions.

they offer daily buffet but we opted for room service and it was delicious and very fresh

exhaust fan in washroom lol there was no body soap as well, the bottle was empty but there was a bar soap so that s ok

didnt have a list of numbers in my room so i didnt know how to call front desk or room service so i didnt utilize

the amenities offered, such as the fitness center and the pool, were well-maintained and added to the overall enjoyment of my stay

location couldn't have been more perfect for a family with two young kids

we got early check in and extended parking facility at the hotel

liked everything about he property except the pool wasn’t heated as it says everywhere but it was +30 outside so it didn’t really matter

not all the sprays on spa bath worked

pool was great for the kids and adults to cool off

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the accommodation has a good price, i recommend it and we will surely return

pool and close to everything

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

nice gym for adults

near the skywheel and mini golf

we spent our only full day in the falls doing laundry due to the bugs

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms,we really enjoyed our

would love for continental breakfast to be included and gym facilities

renovated to the highest standard, it has all the amenities we needed including indoor swimming pool

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

the swimming pool was very cold

and my kids are looking very top floor, but i think that everything was booked

reception staff was not good dont have that much breakfast option

on wrilpool were not working and the pool was a little cooled for in door

and the workers are very helpful and nice and they also upgraded my room so had more room for my kids

wasn't happy the gym and pool were close but understand it's covid times; outdoor pool was available but we didn't

the wifi connection was great. it enhances the quality of my stay at the hotel.

guest laundry and fitness center

need a room service and bar to elevate the guest experience

clean, great location and the kids loved the two pools ...

breakfast is fine and location was great

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

breakfast could have been better but no complaints as it was included

:( filthy, smelly public washrooms, outdated equipment in the supposedly gym room

good breakfast, pool, personal of course!!! and excellent place nearby the falls

the pool was very inviting

walking distance to fallsvieiw casino, clifton hill, the falls, and lots of shops, and places to

it was a busy weekend and it took about 15-20 min walk to boat tours and 15 min walk to fallsview casino

allowed an early check in & a late check out

the pool was also closed due to covid

but if you go to the casinos or out to party a clean and solid option

late check out at 12pm was an added bonus

close to bars just 5 min walk down to street easily do bar hopping and it’s not far from casino less than 15 min walk away and for $75 a night is not bad

there’s no safe available. swimming pool was out of operation.

no amenities here when not in pool season, but that’s all we needed

the room was big enough for us (family with 2 small kids)

the hotel needs some general renovation. the pool was closed.

gym, pool etc

pool was clean, housekeeping was great

pool was not open which we were counting on but that's life sometimes

negative about the property but the kids in the room next to mine kept slamming the door from 6:30am-9:30am when they kept it ajar with

the breakfast was great and the pool was clean

beds and pillows are super comfy are brought and the complimentary breakfast in the morning was awesome

concierge was helpful, pool open until 11pm- free parking, fridge and micro in

the spa tub was great

is no longer there so had some very dissapointed kids

no cartoon channel for the kids

roomso were clean continentail breakfast included. perfect for our needs

inside needs updates on wall notices for wifi access

rooms were clean with sufficient toiletries and a good breakfast

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

pool was not working this season

was great, but the pool was under maintenance which was a bummer but staff,room and location was good

good value for money. good location. 15 min walk to the falls. the kids enjoyed the pool.

television- not hooked up to any programming pool non

also, i thought there was a pool, i thought i saw a pool in the

wifi was poor

amenities in hotel, no wifi, no phne in room, no room service can be called as no phne there, room quality equal to 1 star hotel

room service was poor

room service should be every day

were five with young kids

very old place in need of a renovation. 3rd floor with kids and no elevator was a little hard...

clean room.. and walking distance only to all the restaurants casino and the falls

wifi is too slow.

the second day we were there we went out for lunch and expected room service to be completed but only our garbage can was emptied

did not had breakfast at your location

breakfast too early from 7:00 to 9:00 am

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

plus it came with a complimentary breakfast which was nice

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

pool,restaurants hot tub

bar tender running the golf simulator was amazing to our family specially the kids

i like that kids eat free (lunch and dinner) at the restaurant

great area for kids

we had the courtyard room where you see the view of the pool from the room

the spa jacuzzi tub

rooms with a nice spa close to casino

distance to casino and clifton hill

staff always friendly and my kids love it

was perfect, you are essentially in between the casino area and the entertainment area

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

my kids had a good time in the pool and in the hot tub

there was not enough heating in the room the spa bath in the room was different from pic

under bedside-tables, no fridge (they asked us to pay $10 if we wanted one, no microwave in room, gym doesn't exist anymore

i don't like it, it's the pool, the water is not hot

the spa bath was so relaxing

spa time!!!

the location and the breakfast

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the right place

hotel didn't have laundry facilities

with 2 kids) perfect perfect perfect location

breakfast was great and had

it had a clean small pool

very clean. basic room. fridge. microwave and free parking and breakfast.

good water pressure in the shower, good wifi, functioning fridge and microwave, adequate heat

staff and all basic stuff was available in a clean room and the parking spot just in front of our room, can't ask for more for the money

free parking and great wifi

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

nice rooms. comfortable bed. ev charging available

even made my kids hot cocoa at 11:00 pm when fireworks were cancelled

pool was open which was great to keep the kids occupied

had two day stay love the room very nice boutique hotel would love to come back once pool & restaurant are open currently beyond their control

i love the room and the staff plus the pool

there was although a small gym, but that did not have any windows

last call at sports bar on a saturday night was 11pm. no late night menu or room service.

and no, that doesn't include room service or in-room

room service food is terrible

beverage area in the lobby was unmanned , which was annoying, since there is no restaurant/ bar on site, except the rainbow forest , which seems more suited to children

in around 9pm and were disappointed to find that the rainforest cafe was close, and there was no room service that we could tell

beit slower speeds), location, staff, swimming area are all great.

room service is available due to covid

all of the amenities and access to the casino as well as the restaurants inside of the hotel

the location was great, close to alot of fun activities to do with the kids.

food was simple but nice and the laundry service great

we enjoyed the breakfast, and the gym/pool was definitely a plus

kitchen/breakfast staff could have been more kind.

good facilities( roof top, laundry room)and friendly staff

pool was a little too deep for kids

the pool & jacuzzi area & how the staff & housekeeping were so helpful when i asked for things

pool was nice for my grandson staff at desk very nice and helpful

swam in pool but never able to use hot tub

i made heavy use of the fitness facilities, which were more than adequate for my needs