we had a lovely evening meal and a full english breakfast at the hotel

breakfast first class bar price a bit high

the bar area was very well laid out and we spent most evenings chilling and

to be short-staffed, long waits for drinks in the bar and for breakfast

in annex musty and bathroom grotty restaurant/ bar not open on sunday night - that’s ok but should be on booking

one of the best hotel breakfasts i've ever had and it was included in the price great little gym as well which we enjoyed using

rooms were lovely, fab bath, great breakfast

i highly recommend the cocktail bar

little details such as free ev charging and the complimentary mini bar

facilities: restaurants bar and a gym, plus a museum and shop

the bar was well stocked and good value for money

4 ev charging points

late breakfast offered at weekends but checkout was 1000 hrs

breakfast service was a little slow

sadly the gym was shut due to covid which was disappointing but not the hotel’s fault

breakfast was very good

we stayed in rooms in the pub which were very comfortable, although the noise from the bar does travel upstairs it didn't affect us

breakfast was a delicious continental buffet with the option of ordering cooked

was one dog that was free to roam from the bar area , which kept on coming round when we were eating

one or two more jams/preserves to go with the buffet breakfast.

location was good. hotel & room was clean. breakfast was lovely with plenty of choice

breakfast was great, the staff were brilliant and it was nice to see all the same staff, the room

breakfast was nice, dinner nice too

hash browns at breakfast were a little too steamed and soft but that's just nit picky.

nice breakfast. hotel located well

good value, well equipped room with all facilities including sky and wifi

both the evening meal and the breakfast were very good and, of course, the bar has a great atmosphere

there is even a giant ship for the kids to play on

dinner in the restaurant which was excellent followed by an extremely good quality breakfast in the morning - will definitely be

kids had to crawl underneath to get out

night room service was very good and prompt, as we had returned from eden centre show tired and hungry

loved the fresh flowers in the bar , restaurants & spa area

updated generally very 80/90s feel to it breakfast is poor quality and coffee was like dish water kids club could be less tatty looking and inside the kids club rather than all

activities like the bushcraft/axe throwing guys were amazing, as were the magicians and the golf instructor

the hotel spa, and the kids club were a perfect addition to our stay

quaint charm in the bar area, enjoyed an evening with local customers

breakfast very good, beds good slept like a log, bar staff and the breakfast girls were great.

and customers at pub were soooo friendly and i was made to feel very welcome if visiting the bar at the end of a day

landlady and staff were very friendly and the hotel had 2 beautiful cats the bar was well stocked and the food was great my daughter and i enjoyed our

the pub is on a junction but we were not disturbed by the traffic noise, or noise from the bar downstairs

it's a long walk to the beach and charlestown with small kids

views over the coast were beautiful. bed good size. kids room was perfect. staff very friendly.

my kids said it was the best hotel they’ve stayed in so far

the people are friendly and the kids love the bunk beds. good food as well

the hotel owner explained that i could get food at the golf club nearby but i really didn't want to go out again after the long journey

comfortable bed. homemade pies. bar staff and breakfast staff were fabulous.

good location, breakfast was fresh and filling,had a good nights sleep, bar selection was modern and clean and tidy

the bar was lively on the friday night but the staff worked tirelessly to serve everyone quickly and

it's an old building and there is no wifi in our room

were very nice,breakfast was very nice and we had 2 evening meals during our stay which were also very nice

dn't

tried to order room service but the phone in the room didn t work and no one was answering from reception or the

food, well laid out and presented continental breakfast

dirty laundry left outside rooms

the wifi was poor and continually dropped causing you to have to log in again

evening meal at callys grill and oyster bar excellent hadn’t booked ,but within minutes a table was found for us

breakfast plenty of choice good size rooms plenty of draws for clothes free treats for your dog bar staff friendly

friendly, attentive and helpful staff, really good breakfast.

well all staff were especially the two young girls in the bar

excellent breakfast and staff friendly and welcoming

also having kids in there ruined the ambience a little bit

easy checkin, ample parking, warm comfortable room, cosy restaurant, best fish n chips on the planet

the room and the spa the friendly staff and the bar food and stylish decor

beautiful hotel grounds with a woodland walk, kids trail and a great tree swing

spa was great too, staff friendly and helpful and the treasure trail for kids was a lovely

friendly staff,nothing too much for them , nice clean comfortable, and a great breakfast

excellent breakfast and great value for money. very friendly hosts.

great company in the morning after breakfast they love a good chat

beautiful room, friendly welcome, super breakfast ud83dude0b loved it

breakfast very good . room very nice.

i opted for dinner and breakfast

the spa was lovely, and the outdoor pool tranquil

of the room, especially bathroom; air circulation in the room; value for money; wifi was not working

room was a little noisy at night due to some kind of heat pump, maybe the air con or the pool air system

service at the bar and restaurant were excellent as well

friendly bar staff and smallish indoor bar but outside tables, some undercover

bar also expensive

setting, fantastic staff, best gin selection in cornwall only downside was i promised the kids a swimming pool……

it’s family owned and run and the owner was frequently available in the bar most evenings and a great source of local knowledge

was great to get the kids off their phones

bar prices were reasonable

i was warned in advance by the sportsman’s team that the bar and restaurant are closed on a tuesday and wednesday evening so ate on the way (they kindly

the bar had a nice friendly atmosphere and skysports on the tv but no intrusive sound volume

comfortable & clean , staff were so friendly & very welcoming breakfast was delicious as were the bar meals , lovely atmosphere in bar & the bar staff were so friendly couldn’t do enough for you

lovely comfortable room, great bar and excellent food, could not ask for anymore.

heated indoor swimming pool and steam room helped us relax in the evening

there were lots of activities for kids. very child friendly.

we stayed for food in the restaurant which was delicious while kids played in the games room

staff, accommodation was fantastic gym and swimming pool all new and excellent

for kids

the wifi signal is also pretty dire

the bar is well stocked and perfect for an afternoon watching the waves roll in or a night cap before

wifi didn t seem to work.

was excellent with plenty of parking

resident bar was very relaxing with good quality drinks

location, welcoming friendly staff, excellent breakfast and i felt that nothing was too much trouble

hotel breakfast wonderful staff very friendly pool clean and sun loungers bar staff friendly would book

all - breakfast

helpful staff, great breakfasts, room service excellent, close to newquay and the beaches, a good place to base yourself to visit

breakfast was lovely, cooked to order with a nice buffet to help yourself to first

free wifi was much better than average and on-site parking was reasonably priced

wifi in the room

entertainment for children, wifi only at reception and bar area

spa pool was gross - definitely needs a clean

they had a bath, for that perfect moment ud83dudc4c had use of the indoor pool & sauna & gym which was a bonus in itself,

spa baths out of use

swimming pool /gym open

the gym, although we did not use, did look to have a good selection of cardiovascular equipment such as

with a sliding door which doesn’t shut and the bed was small not for 6ft people said there is a spa but the pool was just a bit bigger than a no jacuzzi and if it was working you had to pay £2

tv very small and spa was out of order.

when asked for a little time and a late check out , the staff got quite

of staff to facilitate an early check in plenty of seating in the lounge area and good use of “conservatory” space at the

they have been quite helpful and friendly right from helping us with early check in, guidance to explore the town until we checked out

it did get cooler as we arrived on one of the hottest days and could hear some noise from the bar downstairs if there was a match on and we did have the security light shinning in on us

room service and with an autistic child his wasn t ideal , no heating on in the hotel to dry

this is being picky, but room service for food would have been amazing

room service would be nice - having breakfast in our room, looking at the sea and beach could be

the extra charge for a tray for room service . no onsite parking unless pre booked and reserved.

broken bar fridge, unearthly repeating noise before 8am, rude staff

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

amazing view, epic location, friendly reception and bar team

rry didn't catch her name) working when he

we ask for a blanket for our kids and they dropped a dirty blanket on the floor in front of our door and left

staff were great, free parking outside and free access to the spa included

breakfast was delicious and plenty of choices for everyone, the waiting staff were amazing

the view was incredible. also free parking. was amazing and needed

everything was great. bar staff were excellent . breakfast superb

after us at meal times could not have been any better same again a real asset to your hotel golf club we have booked to come again in march so a big well done to your team

breakfast was great, staff friendly and i really can't find any faults with this hotel

i played golf on the sunday and loved the course very scenic and laid out well

with a difference, having a leisure place next door, help you unwind with a bar cafe bowling, dodgems, amusements and more

my kids had lots of fun

we used the spa facilities once for an hour or so, the only downside was that the poolside fountains weren't

lush big bathtub and gaia spa bath products) the food, just wow

goodie bag for my 4 year old on arrival went down a storm, the book corner, milk and cookies for kids in the evening

the indoor pool was lovely

i am not a light sleeper and noise does not bother me, but could really hear kids running up and down the stairs late at night

free wifi

asked to change my breakfast in the restaurant to a room service order

room service during our 3 day stay

the bed was so comfortable and the wifi was fast

comfortable bed and room service was perfect

struggled with room service in the evening

quiet spot with plenty of parking and a great bar/restaurant on site

& evening meal first class, bar service friendly and fast - view and room just wonderful, perfect for a short

i can imagine that in busier periods however the noise from the bar area outside the hotel

breakfast , superb dinner , delicious room , perfect

little parking

not have been more friendly nothing was too much trouble happy smiling very good service great breakfast and great fresh fish for supper

buffet missing bowls, second dinner sent back as badly cooked, phone not working in room so no room service or outside line in an area with no mobile signal- as it was the

parking was tight but not impossible , but at least cars could access portloe, unlike say port

location was in walking distance of the center of town. parking was available.

there was no problem with accompanying friends for breakfast and lovely drinks on the terrace

the terrace and bar is stunning

only little negative was that wifi didn t work in our room

an amazing contraption at the back of the bar which produces gin of remarkable quality and flavour: i tried two

parking can be tricky sometimes

at was our case), the hotel gets a bit crowded with difficult access to the bar and terrace outside and pretty loud music in the evening until midnight

superb location full tranquility and lots of good parking

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

it was a delight to enjoy the delicious food presented in both the restaurant and for room service

we were surprised how expensive it was to do a load of laundry.

upon arrival we checked in and was advised before 6pm there were free tea/coffee and cakes in the bar area which was a lovely touch, the lounge area was very homely and the rooms were very clean

breakfast was lovely plenty to choose from and very friendly staff

breakfast was very nice and a wide choice on what food you would like

i work as a support worker so i couldn't make it to breakfast in time and both times the manager kindly packed me breakfast

breakfast was great with a lovely view

food was excellent both in the evening and breakfast

quiet rooms. restaurant for evening meal and breakfast. on a bus route - convenient for station

accommodated early check in request, staff were amazing and very

the attitude of the one of the bar staff

very clean good food friendly staff and plenty of parking

parking was easy and staff was friendly

very accommodating staff and they even made me a packed breakfast as i had to leave very early

the bar has a lovely atmosphere full of local characters in a truly homely ambience

was very good with a wide variety of meals as well as specials on offer, breakfast menu was as good, also able to specify what you liked

breakfast was also very good

had a brilliant stay brilliant breakfast plenty of choice great meals and excellent location we would definitely recommend

and informal reception and bar meals area

breakfast was poor ( continental) don’t rely on this

breakfast with a fantastic view was brilliant and the quality of beer in the bar was second to non

extremely lovely staff who were accommodating to my early check in

secret cinema and kids play room were a great bonus for our 2 year old

we had a great breakfast and dinner there

breakfast on the full cornish or cereal and continental croissants

secret cinema and kids play room

great breakfast great location

besides the staff- the lounge sitting area and bar in the hotel are extremely quiet, to the point to where you could hear a pin drop and it’s a

bar area no atmosphere, and you had to use the same steps

disappointed with no safe for valuables and no mini bar in room

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing, expensive and very small

the bar could be in a better place

wifi could be better

free parking, comfy beds, and rooms are lovely

location. free parking. choice of breakfast.

staff accepted my late notice very early check in with no fuss

a bit more selection on the breakfast menu

traditional coaching inn, right in the centre of bude with free parking

from the room was just the back of the hotel ac units and even though this was very off-peak parking was a bit sparse

the bar meals & breakfast were all delightful

food service in the bar on friday evening was inattentive

very clean, amazing breakfast

have liked a bar fridge

free car parking, very comfortable room with complimentary cookies ud83dudc4c nicely stocked mini bar and snacks in the room

excellent breakfast included! decor was very nicely done, with great touches like the dyson fan.

great value for money with a breakfast

you are not allowed to order at the bar so you need good service outside

they also have a restaurant ann bar with outside seating to watch the sun set

the jug of fresh milk in the mini-bar fridge every day was a nice touch

great that there is a bar and restaurant here and very close to other places to eat out and a small but nice little

was excellent, breakfast delicious - even the fact that covid restrictions were in place and so the restaurant was

restaurant was fabulous and the bar area is very cool too

it’s very stylish and had all the basic things you need including a gym!

table football in the bar ud83dude06

it's definitely marketed for young people which we enjoyed, the 24hr bar is great and access to the gym was amazing too

gym was small and breakfast wasnt included

great priced food and drinks from the bar downstairs, and a fantastic all you can eat buffet breakfast

room service with good food

the breakfast was nice but a little expensive, especially for the kids who don t eat a lot

staff we're very welcoming, the room service staff were quick with any request given for sprucing the room up, the facilities were

i asked for extra mayo for my room service

tina, keeps the main reception and bar area clean and tidy with hovering, plus moping the floor

room service food looks so good but we weren t there long enough to try any

the gym wasn t v big and boiling hot

gym facilities were in an odd location , felt like going down to a dungeon , crowded with equipment

breakfast instead and free parking so mo problem

bed was comfy and room service was brill.staff very friendly and helpful.

it didn’t have its own car park and no full english breakfast.

staff were very polite and the manager was very helpful at breakfast time which we found

not much choice for breakfast

room was nice, breakfast was good, dedicated staff and good location

paid for breakfast but they said there not doing it as of the supply’s haven been delivered

location for the hoe & barbican and all it's attractions

service at reception, the bar and at breakfast in the morning

there isn't a restaurant, but there is a bar with light snacks available and there are plenty of eateries in the area

friendly staff, spotlessly clean, bar prices were reasonable too

we thought the bar area was fab and not overpriced, we had a lovely plymouth gin and tonic , having items in the

had a lovely time - very nice room - breakfast was above standard.

lovely room very clean. excellent breakfast, freshly cooked. gray staff, very friendly.

the breakfast was just enough and plenty to choose from

late check out options available and perfectly located near the hoe

very near astor house so convenient if you're dropping off one of your kids for uni

clean lively breakfast however they were too anxious about cobid so you couldn't relax but that was the only

though the extractor fan (assumingly from the kitchen) was quite noisy in the night

new and to high standard, bed very comfy , shower extremely good , couldn't fault the room and breakfast freshly cooked and delicious and the staff were lovely too, perfect location for

was a lovely hotel it was clean and the staff couldn't do enough for you the breakfast was good then location was good

room we had was under the kitchen, in the basement, without outside windows (we were informed of this before our stay)

good location, friendly staff, great breakfast.

chatted to the owner in the bar the night we stayed and found roy a very warm and friendly person who had the same sense of

bar and front room area, perfect location

cheaper bar drinks hallway light shone underneath door and made it a bit difficult to sleep

however it was no problem to get a delivery and eat it in the bar area along with a very generously poured glass of wine

location, pool, comfortable bed

good value bar meal offer. wonderful views for breakfast. great selection for breakfast.

breakfast was included which was delicious and being an ihg members allows you to request a late check out for free which was great

swimming pool

poor wifi, very tight car park

clean place , open parking space

the staff were very welcoming and we had drinks delivered to our room rather than the bar area due to the current covid restrictions

was over the moon there was a laundry to wash and dry my sons royal navy uniform ready to take in the sunday

a superb breakfast, fried bread treat, plenty of parking

i had room service after a long day and the food was excellent and quick

late check out is good. also good location

it was very clean with tv, wifi and tea and coffee making facilities

helpful and efficient housemaids/men were friendly and helpful we had a meal and drinks in the bar sunday evening and the bar staff were friendly, helpful and efficient

was nothing didn t likehad a fantastic stay room service was great had drinks in bar everything was

5 star comfort all round. good wifi.

from asking us if double beds or twin beds were requested, allowing an early check in and late check out to going above and beyond by helping us in our hour of need to

was super clean, when i requested a late check out the girls were more than helpful in accommodating us and it was a really easy check

from asking us if double beds or twin beds were requested, allowing an early check in and late check out to going above and beyond by helping us in our hour of need to get back to the hotel