good breakfast. nice pool

very friendly and welcoming staff, room was great and breakfast was so good!!

the daily breakfast was terrific, very clean area and well stocked

enjoyed the free breakfast every morning

there was a pretty good variety for the breakfast. i would stay here again.

were leaving early in the morning before breakfast was served and they went out of there way to make us up a bag with a breakfast goods to

friendly staff, clean rooms great breakfast and laundry facilities what more can you ask for

breakfast was good

this is now my favorite hotel stayed in the one bedroom suite had everything we needed great breakfast coffee all the time and a laundry facility what more can you

she moved me one room over which the ants were there to even seen them crawling around in the kitchen area when i was getting breakfast

the heated pool was great. and all the staff was helpful and positive.

the room was clean, staff were friendly and the breakfast was good.

was close to pool, kids yelling wasn’t my idea of a relaxing get away, leaving my room and returning several hours

close to everything, kids loved there was a pool, breakfast is hot and cold choices, with juices

breakfast was fantastic

didn’t like that we had to give up our parking spaces to allow for boats

and ability to park your boat in front of your room, staff was

the kitchen is very badly equipped: two dinner plates only (dining table accommodates 8), no bowls or

the 2 bedroom 2 1/2 bathroom with full kitchen was amazing

room was large with a mini kitchen and large closet

wonderful view to the pool and the lake

need a broom extra tv remote couple of bar stools would be nice

they have a continental breakfast every morning and we enjoyed the pool

facility its self very dirty trash out side and in the parking lot just looked run down outside

the neighborhood/parking lot did not look safe

sketchy people in parking lot

jasmine was beautiful but causes me to suffer from allergies so i didn't use the pool.

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

the breakfast

the breakfast was wonderful, with lots of variety

queue at the microwave at breakfast.

breakfast good, extremely just right across street from hospital i needed to be for daughter in

breakfast was excellent

the kitchen was fully equipped and we were able to prepare our own food there

breakfast choices

was spectacular the gym was super equipped the breakfast was amazing everyday different the room was super clean and

crowded, couldn’t use the pool due to like 50 kids being in it the whole time

pool n lolocstion

the pool was cool and clean.the sheets smelled like bleach.

i mean it had a pool

the saltwater pool was amazing after a long day

clean room. nice pool.

pool was well maintained

the full breakfast included with the rental was a pleasant suprise.

the pool

small dining room, pool not heated and in the family ont of the property near a busy street

not partake of breakfast, appeared to be very limited

great breakfast too

nice room clean friendly staff nice breakfast

is decent for a quick dip , staff was friendly, room & hotel were fairly clean and breakfast was

the lady working breakfast was the best

spacious bedroom. pool was nice to start the day in and the gym.

swimming pool would have been a plus but it’s unheated and was out of service at the time we were there

no place to sit outside. pool was locked so you had to get the key to unlock the gate to use it.

staff was amazing, older hotel but nicely remodeled. area was quiet. pool was very clean!

pool

room was very clean and neat. beds were great and was satisfied with breakfast

would be nice if they had a breakfast in the morning

nothing specific, everything was perfect from the bed to the breakfast.

maybe a bigger pool

hot coffee, delicious breakfast!!

lovely property, room and enjoyed a great pool area. we would definitely come back!

for the three days that we were there the spa was only open on saturday with no services offered on sunday or monday, we wanted spa services

space for the dog to do their thing. a bigger pool.

pool area and other parts of hotel needs some work but nevertheless we enjoyed the pool esp the

nice spa with good selection of services

friendly staff, early check in, complimentary sodas, no pressure

i liked having wifi and so did my granddaughter

they offer no breakfast. location was great. the pool is a great amenity for children.

worked about 5% of the time, no alarm clock, phone or coffee pot in the room and the pool was green

the place was clean. good wifi staff extra nice

it is right on the lake with a pool, rocking chairs, dock, and outside bar if that is what you like

booked online, there was no pet fee listed, called them after i booked only to find out they take advantage of dog owners by

only thing we didn't like was the attitude of the pool bar tender

pool was great with plenty of chairs and pool bar

staff is absolutely wonderful , the pool is large and great for a workout and the sunsets are spectacular

we stayed in the suite on the 2nd floor, full kitchen and plenty of room

inaccessible for many people; should have been on kitchen counter

wish we had a kitchen

kitchen was large and well equipped for longer stays

the rooms were comfortable and cozy, i liked that the rooms had its own kitchen

the breakfast sucked, the room was small , the laundry room closed at 8 pm.

we couldn't use the laundry when we wanted too

the pool closed at dusk.

late check out. breakfast. fluffy pillows. friendly staff.

breakfast was good. kids loved the pool! rooms were nice!

was a very quiet, clean hotel, friendly staff, enjoyed the free breakfast also

pool hours too short. shower water value bad. low water pressure

pool area needed to be pressure washed

room, tv, wifi, the king bed, bathroom, breakfast, sitting by the pool, friendly staff, easy parking, near to town centre, publix near by, restaurants, walmart,

the staff at the front desk and breakfast area all wore masks which i personally appreciated

the pool was closed and the washer and dryer didn't work

laundry facilities were not clean and sanitized

there's nothing to do around the hotel. no where to get food and even the pool was closed

pool under renovation but absolutely no work being done on it.

we did not feel comfortable going to the pool with our daughter

staffed,but the kids working are working their asses off

my only very minor complaint was that the hard-boiled egg for breakfast was

great location, breakfast and pool

the breakfast is fantastic and the attendants are great

traveling with kids and a infant we needed the extra room and this place was able to accommodate us

the location, i had no breakfast, the rooms were very clean th hotel was very clean that only the bar closed very early

we had the lakeview which allowed us to open the blinds for a nice view of water and green golf course

large well lighted parking area

my room had a parking lot view

golf cart rental by hotel would have been nice - the one in the villages was sold out

great breakfast served mornings

very friendly staff and great breakfast.

rude staff member: veronica hotel had run out of bar soap and laundry soap

the linens on the beds smelled like stale sweat and dirty laundry

breakfast wa not the best - eggs sausage were cold so selected yogurt coffee instead

the pool wasn’t 24/7 lol

pool area was just okay

they also immediately swapped rooms and were so kind to give me late check out as a band aid for state of rooms

i appreciated the laundry facilities which were clean and secure so i didn't have to sit while the load ran

wanted access to the pool on warm days, was close due to weather

laundry on sight, internet access is easy, water pressure and temp in shower are great

very nice hotel. very clean. breakfast was hot and really good.

pet fee only $50 for entire stay

pool was small

pet fee is a flat fee of 49.95, no matter how many nights you stay.

they loved the pool

the table next to me had several kids/teens and rowdy adults and waitresses were chiming in the loud talk

breakfast was good, restaurant staff was inexperienced. hotel was very nice.

you would see cutest golf carts there like a lot of golf carts parked on the street

the bar and the restaurant was top notch

we brought our dog and the staff was so kind with us and encouraged us that our kids and dog were welcome

pool area was not ready for 'february swimmers'

very friendly staff. exceptionally clean room and common areas. nice variety for breakfast also.

the breakfast was delicious!! staff and accommodations were great!

pool. and breakfast service

pool wasnt heated i dint think

convenient location, accepts pets, breakfast included.

to access amenities such as pool, laundry and rooms

the color changing light in the pool is great, but you can not enjoy it bc the pool closes at 9pm

breakfast could be better

breakfast selections could have been better for the money.

nice pool and grill area

pool

breakfast was just ok

complimentary breakfast and the hotel staff

close to everything, employees were super nice. pool was great!!!9

breakfast with more variety.

the swimming pool was great, clean rooms, great location for 1 night stay before orlando, so much cheap-er

loved the new pancake maker and the sausage was really good n i like tht theres a variety of breakfast items u can choose

the pool and the king bed i really liked that the hotel had wood flooring instead of carpet.

pool wasn’t opened

wasn't much breakfast to choose from

pool was unusable

breakfast not so great, cereal and make your own waffles

and because of the pool, not being open and someone when i booked the room said that the pool would be open and the

pool was to cold and hot tub was a little to hot for

treatment, very tasty breakfast and very good quality cleaning, thank you

breakfast was great. lots to choose from and fresh.

clean, friendly staff, nice complimentary breakfast and coffee bar

pool and hot tub outdoors. couldn't use. too hot and muggy, with some lightning.

i didn't eat breakfast.

breakfast room is super small, crowded, and chaotic, but still the food is individually wraped and

was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

taisha, welcomed me to the hotel breakfast and was very nice to talk to

many times no breakfast available??,

) nice breakfast

staff very friendly .have a laundry room breakfast was okay will stay here again

cleanliness, breakfast and location plus the staff is highly professional.

room was next to the guest laundry, folks there were loud

heated pool

the rooms were immaculate, the free breakfast was great and the staff was very friendly and professional

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming from somewhere in the laundry

full kitchen in room. living room area and curtain separation from bedroom.

it was big and we loved having the living room and kitchen area

friendly staff and breakfast was great

room was clean and staff was friendly. breakfast was a awesome and a nice surprise.

apefruits, pineapple etc) very good

space bed was very comfortable all of the facilities was very clean staff very friendly and the breakfast was

swimming pool was very small and didn't seem clean

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

the rooms have a small kitchen set up with a sink, full size refrigerator, two burner stove and microwave (byo

they should provide cutlery /plates for the in room kitchen.

there is a small kitchen place in the room, but all staff, that should be in is missing

was really disappointing that even though the hotel offer kitchen it provide not even a saucepan to use, who is going to carry with cookware on a vacation,

loved the full kitchen. very clean and new

i also liked that there was a full bar but most of all i really appreciated the lounge areas inside and out

it's so many places to shop & eat in the surrounding area, but the food & drinks at the bar was even great

much to dislike, other than the crazy bar prices

it’s quite new hotel. beautiful rooms, comfy bed. really loved gym!

the hotel grill and bar was amazing

convenient location , good breakfast included in fees

was wonderful all the way from checking in to breakfast and checking out the pace was very clean quiet i love the washer and dryers was

clean, everything we need, great breakfast. washer and dryer included in price

it had a kitchen, big bathroom, living room, and bedroom

the gym, patio area and pool were great additions that we enjoyed during our stay

parking lot is way too small

need bigger parking lot.

more parking

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

4 cars in the parking g lot flat tires weeds growing up around them.

was incredible and the breakfast buffet was great

was in a convenient location and the pool was a decent size

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

the breakfast was varied, hot and plentiful

they had no cameras in parking who slashed my rear tires on my car

the closing hour of pool.

all the amenities. gym, laundry, meeting room, on site car rental.

friendly and clean, hot breakfast every morning and located near everything.

microwave needed in lobby to heat breakfast

all the amenities. gym, laundry, meeting room, on site car rental.

also the pool area was very clean but the water was very cold and it would be attracted to the hotel if the

gas grills out by the pool

there's a full kitchen set up in the rooms and a lot of space

breakfast was very good, but they should consider adding meat with the breakfast (bacon/sausage)

we did not get up early for the breakfast

very uncomfortable,some roaches in bathroom n kitchen,but the staff did something to the room so the last days of our stay we didn’t see hardly

washers & dryers in laundry room worked half of the time

the kitchen,n the view,i could see my car from the window

room is clean and no bugs kitchen is awesome bathroom is clean, meeting our expectation

the laundry room the key card access to the building

the pool was clean and nice

the room was nice and breakfast was nice but the thing i liked the most was the helpful staff.

room, very comfortable beds, fitness center, pool

the cleanliness and the included breakfast. the staff were very helpful.

last trip was noisey on the third floor and above the pool.

the breakfast was delicious and filling

an the wifi is no gud

ridge and microwave) , has room in the room for your mountain bikes, and it is as clean

and laundry was fussy and was not working or would keep your money

great place, safe, well maintained, great pool and breakfast is good

i liked and used the fitness room

the fitness room could be better….literally too small

i very nice hotel. loved that the pool didn’t close.

cleanliness and comfort. breakfast was excellent

had to ask for laundry bag and tv listing sheet

also the breakfast was amazing and i was very satisfied with the room

not indoor pool or hot tub

high ranked hotel with truck parking i love that it actually has tractor trailer parking

very clean. friendly staff. great breakfast.

excellent staff, facility, breakfast even the upgraded gym is wonderful

was very friendly,the rooms was clean ,fluffy pillows beds was fair ,a/c & heat worked great ,the pool was nice & clean

pool being closed (but was fixed and able to enjoy day 3 of 4 of our stay)

was broken my kids were a little hot

nice location the pool view and great customer service

the pool was closed our first two days

the staff was amazing and very helpful to me my wife and kids !!

the gym is open 24 hrs

starbucks was available, the tv was nice, the gym was nice!

they have a pool and gym which is always a plus

i like that they had a laundry room and ice machine

we took them to the laundry mat to wash ourselves

pool not very clean

the pool was closed.

the pool is a great way to relax and refresh after a long day in the florida sun

great experience even for concert they had it all organized clean pool was cool and clean will stay

the breakfast was well stocked and clean

early breakfast

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

breakfast, pool , and the beds are so comfortable.

the room was nice breakfast excellent will stay again

the gym even though small had lots of options

we got free breakfast, clean towels everyday and room, pool was clean, wasn't scared to let my kids wander around and we had a wendy's across the

the breakfast was good and different everyday ud83dude0b

don't like the no smoking policy at the pool.

the gym could be refurbished a bit. the complimentary breakfast was ok but nothing to die for.

the gym equipment does not work properly and the pool area too small

breakfast was not good

the gym

would be better if the laundry machines and vending machines all accepted debit cards instead of quarters and cash

breakfast was a 50/50 and our shower leaked all throughout the stay

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

the included breakfast was great and there was a good selection

breakfast: not enough variety. no eggs or sausages. leaks in the bathroom.

breakfast was great, it was clean, free shuttle to universal & free parking

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

was good along with the stall and the room even through the room was a bit small and the parking lot is a bit hard to get in to we will visit again

this with free parking make the stay at the hampton inn closest to universal, very conviniant

staff was very friendly and accommodating, free parking, free breakfast, shuttle to universal

we also enjoyed that the hotel breakfast stayed different throughout the weekend

being that it was my birthday, the manager gave me $40 credit to use at the bar or hotel store within the hotel

pool was closed early and the parking garage gate was inaccurate.

perfect location lots of activities around to keep the kids busy. great for the price

pool and gym very nice

welcoming, good location for our needs. loved the pool and gym facilities.

the gym is super well equipped and the pool area good

only a 5 minute walk, or a 5 min complementary water taxi or shuttle bus

its less than half the price, but the shuttle service is a pain, and you dont get the express passes

we had an amazing time no hassles… and with kids that’s priceless

wifi kept cutting off

very clean, close to everything, great customer service, great breakfast!

shuttle dropping us off and picking us back up was super convenient

it was very clean and the staff was great! we appreciated the kitchenette in the room.

if we were party people we wouldn’t have cared but we were there with our kids just trying to get some sleep

the property did not feel safe to stay with kids. a lot of homeless people in area.

hotel was very nice and clean the breakfast was great and had fruits, eggs, breads, juices, cereals the location was super nice and

good parking

location,comfortable and great breakfast.

the breakfast with very few options, i've been there before and it was better.

was great and having a shuttle was very helpful

pool was good

wifi is very slow without paying to upgrade - we're talking pages loading like dial-up.

pool was very dirty

needs room service in at least every 3 days

the hotel is great, great location. the breakfast is the only thing i didn t like

staff very friendly. liked the pool

good location. conveniently. there is a laundry for own use. pool towels

we have been downstairs at 6:50 and when i asked lady at the breakfast service if i can give a kids something to eat ( for example the cupcakes which was already there) she said we have to wait

only thing i didn t like parking was not good!

location was perfect, free parking was a bonus, the hotel was clean, personnel very attentive, overall i was very satisfied

love the downstair bar and restaurant, food was great

the pool was out of action during my stay. opening again in the fall.

no pool no jacuzzi

informed about the amenities like the pool or gym area

loved location easy in and out room service did great job

pool, staff, housekeeping

we didn’t use the pool but the area was beautiful and well maintained

very comfortable beds, cleanliness and great outdoor pool

i love the garden and pool view & jay patel is a cool & friendly person in the front office

laundry facilities

i was very upset about the pet fee

front desk was great they offered us a bottled water when we took the shuttle

pool was small but we didnt even have time to swim

the kitchen staff was constantly keeping the food piled high and fresh

regular, free shuttle to universal studios

very clean and updated. room has a mini kitchen, great size bathroom and nice shower.

for the studio, and it was really great for a long stay with a desk, a comfy coach, and the kitchen is really well equipped

the suite was large and spotless, featuring an open kitchen with stools, a full-size refrigerator, stove, microwave, and complete kitchenware

comfortable bed and great kitchen/bar in room.

the pool claims it is heated but the water was freezing

i love to have kitchen when traveling with children.

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

breakfast was a nice selection, i enjoyed yogurt with granola

filters of the pool seems a little bit dirty and water smells strong chlorine

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

my kids loved the pool

facilities other than the pool were excellent

arrived with 2 kids at midnight to no power

friendly staff, facilities, pool and location

arrived with 2 kids at midnight to no power

parking was a bit confusing. not quite sure who worked there, and who were guests.

to jockey around for parking

the parking lot was better than most name brand hotels

excellent gym, plus an outside pool area, including a jacuzzi

the breakfast was awesome

the hot breakfast was something that you don’t find at most hotels

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

the staff is awesome and very helpful they have a gym opened 24/7 and laundry too

complimentary breakfast was the most lacking of any hotel i've stayed with. good coffee though.

staff is super nice, breakfast was surprinsingly good and the laundry is really convenient!

had a kitchen in the room, location, and they allow pets

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing and i’m about to book for three more nights

favorites and i was residing for 3 months always paid on time, cleaned my own room and did my own laundry but this day i told staff that i had to wait on my daughter to get home to retrieve my

gym

view and pool

splash pad for kids

i liked the pool, fire pit, starbucks and the gym!

fun water park for kids

maybe the arcade could be bigger for the kids-with more games for younger ones.

only complaint was the wifi

clean room, big heated pool, cleaning staff friendly, nice boat ride to parks, nice view

nice property with great pool

pool area was beautiful

pools great, gym great

was good to have laundry facilities

there’s a fantastic gym and changing area which is really handy if you are taking a later flight out of orlando, as you

two pools on each sides

was good, bar staff was extremely nice and made drinks not on the menu, beds were comfortable, room was quite

shuttle time for return is too early (5:30pm)

a pool

the breakfast was delicious, hot foods and cold foods to pick from

the pool and definitely the cleanliness

and i don't like that this hotel charges a pet fee

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

friendly staff. great pool. location.

the shuttle's fill up very quickly!

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

location & shuttle service were very helpful

nice gym and the vr room was a fun touch, though we didn't pay for it more than once

every things location gym and space of room is very nice

on site laundry is helpful and the view was great

room - really comfortable for family with kids having seperate section - definitely recommend kids suite

there are kids walking towards the bus and water taxi, which could smell this awful awful smell

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

hot tub/gym open later

was great but not enough staff on duty for early check in for access to universal

room service was excellent, all staff were polite

gym

they did an easter egg hunt on easter and the kids had so much fun

the pool is 24h and clean

loved the breakfast, staff very friendly, spacious environment, cleanliness with every thing, kids loved the

the lobby was very well kept and clean along with the gym

- the gym was a bit small - the

texas brazil amazing steakhouse right next to it great staff great location extremely clean nice pool nice jacuzzi nice outdoors to drink coffee in the morning at the garden

way too cold to use, fitness room opened late so couldn't use

they have microwave near the fitness room which is quite far from our room

the free shuttle service to the parks was a huge plus, saving time and hassle

we arrived late and the front desk was personal was awesome, gave us a complimentary late check out

excellent and well kept everything from the gym rooms and pool

no jacuzzi outback by the pool

we also appreciated the small kitchen, which made the stay even more convenient for our family

we stayed the night before easter and to our surprise the hotel had preparations for our kids for easter morning

- shuttle service to universal studios was so handy

no laundry facilities

far from universal, the pool is nice, breakfast is great as well

my kids enjoyed themselves and our beds were

this is the best location in cost benefit and has a good breakfast

pool area had some standing water after a heavy rainstorm

when we weren't exploring orlando, we were either in the rooftop pool or at the hotel bar

pool under construction, but we were able to use other pool so wasn’t a hardship

breakfast and bar hours

location and the pool

when we weren't exploring orlando, we were either in the rooftop pool or at the hotel bar