breakfast was very good and had a variety of food to choose from

we enjoyed the bar inside the hotel for a nightcap.

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling in the room, showering and sleeping was wonderful

the connected bar had an overpriced burger and the fries were reallt salty.

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

not like the breakfast at all

the pool was closed.

clean, friendly staff, great breakfast!

the pool wasn't usuable

breakfast selections were good

didn't have enough time to visit pool or gym area. have no other complaints.

liked the free breakfast, the pool ,the staff was very friendly, it was clean the rooms and comfortable

the staff was super friendly and the hot/cold breakfast buffet was well stocked and delicious

he woke up early(5am) just for me and my 3 kids

we got in late and needed to leave by 11 so we didn’t make use of the pool

everything, the friendly staff, the room, the pool, breakfast was very yummy

even though covid-19 no breakfast available stay was great.

the free breakfast

not long enough! actually floor of pool bathedroom too slippery when wet.

the pool was lovely!!

and pool for me as a disabled person were exceptional

super clean and great breakfast

we didn’t get a chance to use it, but loved the fact that it had an indoor pool for the kids

it had two little dresser drawers ( we had 2 adults, 2 kids and a baby

gym closed due to covid

the hot breakfast was excellent

good breakfast, nothing special, but good

breakfast & new bathroom

the hotel was very clean with great staff. the breakfast is first class.

to pay for breakfast the breakfast is not for free like most of the holidays inn that's the only

breakfast could be out til 10 a

breakfast was fresh and met my on the go continental breakfast standards

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast was not that great but there is an eat & park right next door

room was spotlessly clean, bed was comfortable, breakfast bar was outstanding

the breakfast and selection was amazing.

could of had more options for breakfast other than cereal and yogurt , but i get it with covid

no free breakfast, but the restaurant food was excellent.

the breakfast was the most expansive selection of any hotel i have stayed at during this pandemic

close to where we were staying. allowed early check in

the breakfast was amazing and staff was wonderful

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

staff were very friendly and breakfast was very good.

your manager. she was awesome. and the breakfast was the best.

and in the morning following our stay she was more than hospitable with serving us breakfast

breakfast was the usual hotel breakfast, which is fine with us

breakfast was great. everyone friendly

the breakfast area could be moved into a separate room or area

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

we slept through breakfast so not able to evaluate that part of stay but the coffee tea cocoa stand avail all the

was a little further from our dance comp at the monroeville convention center, because of the pool

the breakfast was great

breakfast was fair.

great hot breakfast with lots of selection.

need a hot breakfast instead.

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

breakfast was really good too

our room was was great and we loved the kitchen and refrigerator available to store food

we even left early before breakfast the staff person that morning gave us a couple muffins to go

i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

awesome breakfast.

spacious lobby and indoor pool

everything was clean, easily accessible and we loved the pool

the pool could have been warmer

area was great, it was safe, was very lit at night, had cameras, clean pool, plenty of towels

breakfast was great

good for family, ie breakfast, indoor pool, dog friendly.

room was clean…kids enjoyed the pool…breakfast was good

the breakfast was warm, tasty and plentiful

tables a little to high for chairs in breakfast. however the food excellent.

was cold not good quality; gym equipment was broken; someone’s pizza box and crumbs on the floor for days in the public

we had to go to the gym for water

kids loved the pool

front desk, house keeping and kitchen staff were very friendly

the gym is only cardio machines despite the photos showing other things

the pool and the windows in the pool room need cleaned

loved the gym

pool and outside deck

the kids loved the pool

i said in previous review the kids would like the pool a little warmer but that is not of big concern

nice breakfast selection

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

breakfast was delicious

cleanliness and breakfast

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

tons of parking, everyone is so friendly, breakfast is always hot and good

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

i liked how the breakfast bar was set up and how the room felt cozy.

the breakfast was excellent, the staff was helpful.it was much nicer than i expected.

it has absolutely the best indoor pool of any hotel we’ve been at

breakfast was great and if possible the staff and management were even better

the location and the breakfast was wonderful.

the breakfast was excellent. great food great waitresses .

dinner stayed open late and had a gym

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

2 towels in room for 3 kids n 2 adults

was good for a night away from the kids

left within a hour of checking in to find a better place for my kids

it was a place to sleep and they don't charge pet fees.

laundry attendant, exceptional

pool and gym shown but not available to anyone under 18.

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the pool

clean, spacious room, comfortable two queen beds, friendly staff, good breakfast.

breakfast was ok- fairly typical for a breakfast buffet

nowhere to take kids unless you go to mellon park

breakfast was ok and room allowed us to rest and start a fresh new day

i love the small kitchen

breakfast wasn’t that good and the next morning the pool was out of order

the only downfall is there was no oven in the kitchen.

i loved the 2 bedroom suite great with old kids

nice location & the roof top bar was so convenient

standout feature: the rooftop bar is absolutely phenomenal

staff accommodated request for early check in - much appreciated

that there was an option to accommodate two kids - the bunk beds

nice bar in the lobby

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

no pool, no gym, no laundry, even the

the website only says the laundry facilities, gym and pool are closed until further notice

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

gym was outdated and super small, the pool was murky, even if i wanted to go in, you couldn’t

pool needed to be upgraded, pool hot, pool lighting and phone for emergency was off the wall and

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

ich costs 20 per day

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

the food in the restaurant and through room service was just awful

on site restaurant, room service. valet parking

the location is handy and the inside bar was cool.

i could not use their wifi

the room service was okay

st as at bar alison went out of her way to help us

wish i could of ordered room service, no facility available

kitchen, facilities, value, location, i was pleasantly surprised.

liker the mini kitchen

included good breakfast

swimming pool was nice too

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

we didn't get to enjoy breakfast because we checked out before it opened

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

yes , very good bed and breakfast was good also!

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

nearby guests let kids make noise, to very late.

free breakfast, coffee, tea and water - all day

we did not use the pool or fitness facilities but they looked great

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

i liked the gym facility and that the staff was nice.

free breakfast, friendly staff, mail services, work out room, and happy hour for guests.

kitchen utensils, plates and bowls were not adequate for the number of people each room held

fiancé and i really like the food bar that was in the room since it was a hidden surprise for us

we called ahead for a early check in

shuttle not available as it stated in website

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

resturant and bar close early

food and bar were great

front desk staff was great, love the hotel style and the upper lobby and bar layout

was amazing for pnc park and rivers casino

decor, lobby bar view

i love the fact the the gym have to be key access only and the building as well

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

location, the kitchen and a decent view. the staff i cannot say enough about them!!

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

let me have a late check out

we had no light bulbs in our kitchen area

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

location was great, the onsite restaurant- bills bar and burgers- was fantastic

bills burger bar was excellent

nice hotel, had a large bar and restaurant inside

location, modern, friendly and great gym.

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

was trash in the pool like a cigarette butt and random pieces of trash

the staff was very friendly they have a gym, pool, and hot tub that were nice to enjoy also

the swimming pool looked very nice

breakfast was a bit unorganized

pool wasn't open for my kids

staff, great breakfast, clean and comfortable room, shuttle service was so convenient and the driver was very

the to go breakfast

the gym and pool were perfect for our family

close to the con center. good price. large rooms. good ac. staff very friendly great gym

the price per night can be a little cheaper as not justifiable for what you get without breakfast

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

across the street is a roof-top bar and if you have a room facing the bar, it gets loud outside

my only complaint would be that i wish they offered a complimentary breakfast.

we really appreciated the complimentary shuttle service.

parking lot construction but that is temporary bar closed by 11pm

the other phone's pre-programmed buttons for housekeeping, room service, etc

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

great location. easy to walk to dine. lovely stroll across the bridge to town. clean. pool

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

i just loved everything over there, the breakfast was really good and the pool we loved it.

we also enjoyed the evening kick-back and pool area

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the kids enjoyed the pool and breakfast was delicious

the free breakfast was awesome

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

clean room and the breakfast was good

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

fitness centre is as good as i have ever seen in a hotel

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

location and cleanliness nice bar and restaurant in the lobby area

nice location, they were accommodating to my late check out, and need for bottle openers

very old building- built in 60-run down and gym was poor

no recommended with kids

early check in was a huge bonus. staff were incredibly friendly!

was told there was room service available 24 hours

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

were told breakfast was complimentary and then had to pay

long time to get car from valet, needs another bar or restaurant perhaps!

staff, gym, pool

at 6:40 we still didn't have breakfast so we called room service and

they also have a delicious breakfast on weekends

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

pool and gym

the pool was out of order, but our room was upgraded which was a nice trade off with a few kids in tow

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

the room was like a little apartment and they had turkey sausage in the continental breakfast

proximity to casino, ballpark, local attractions like gateway clipper and the incline planes

wish you had more options for breakfast

gym was small and while equipped modestly, for the same rate at the fairmont, the difference is

great breakfast via room service

room service was awesome

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

no evening room service and limited breakfast room service menu

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

kids were running up and down the halls late at night.

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

for example, they had the specific pillow and a gym bag in my room when i arrived

location and it had a pool for the kids and free breakfast.

happy that the pool and gym were open

breakfast, location & staff.

location, size of room, newly remodeled, complimentary breakfast

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

i chose your hotel because i had my 3 kids

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

free wifi,parking on site,great location,walking distance to lots of places including royal casino

the close proximity to the stadiums and downtown bar selections. it was a great area.

the bar and breakfast area had a

gym facilities

we booked massages in the spa and they were the best we've ever had

nice people checkin and facilities really good. spa and gym great. location superb.

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

we checked in we struggled to get front desk to answer the phone, room service did not answer

restaurant is close by on the 5th floor, along side the gym which is very clean

the breakfast was included and by far the best breakfast and value

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my giving it a 10 star

the room is spacious too with a nice bed, gym tools , lg tv and a safe

then the bar and restaurant was closed but i guess that's because of the pandemic

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

example: where the fitness room was

we traveled from san fransisco and arrived super early

loved the early check in and really appreciate the 12pm check out

drunk hotel guests, dirt on the 'new' bar of soap

dark room, small, bar limited, no room service, no info in room bout services.

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

i like the modern industrial decor and the small little bar restaurant.

we did not have a mini bar in our room

pop up bar was great and the staff was super friendly

kids running in hallways

was small, 299ft, tight with kids walking around but comfortability of beds and cleanliness made up for it

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

overall experience was good but maybe have more food selection at the hotel restaurant for kids.

location is great. very clean. accomodated an early check in.

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

lounge/bar was cool and restaurant in the old gymnasium was interesting

gym can be updated

location and the room was very comfortable. excellent breakfast

friendly staff, comfy beds, big shower, breakfast

breakfast was available every morning and there was gym that's open 24 hours

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

hotel was under construction, and we had no pool, no fitness, there was no lobby, the breakfast was not so good

i had 4 kids that didn't want to go take a bath because the bathroom was freezing

the machines in the fitness room were not working properly

free breakfast

folks on 3rd floor very loud and kids running in hallway

was not impressed with the breakfast

lacking is clear- easy- good room service

was disappointed with room service - both the options and the operating hours

free parking and facilities near casino at a great price

were unable to take advantage of the breakfast as my daughter was running the pittsburgh half marathon

we did not see any breakfast. the location was nor bad, not the best.

the breakfast options provided for the morning were great, and the coffee was excellent

great coffee and healthy breakfast

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

lovely great room with breakfast

the beds and pillows are pure comfort. room service superb

tried to contact guest services and room service but never got an answer

room service lady literally entered our room and woke us up at 9am

was comfy and room was clean, we ordered room service because we were in a time crunch and it arrived quickly and still warm

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of the room was hard due to

breakfast was good

friendly staff, cleanliness, breakfast options

the breakfast was not exactly what i would have loved

arrived lat for breakfast so there was not much available

cleanliness, personnel and breakfast selection and quality.

this hotel also has a beautiful pool that i have used in the past and is right on the beautiful allegheny river with a patio and

the breakfast buffet was excellent with many chances

breakfast was awesome.enjoyed the hot tub while son swam

breakfast was awesome

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold as well

quiet and peaceful. felt very at home. hot breakfast.

i loved there was onsite laundry facility as well

spacious rooms and laundry on site

free breakfast, indoor pool, fitness center. very nice staff

in laundry room had to stand out in weather for hours

the pool was clean and the grandbabies had so much fun

clean room, comfortable beds, easy to get to, nice pool

though the breakfast is free; however there are not much options.

pool closed early at 830pm before the sun was down

that the pool was closed.

the continental breakfast and coffee was delicious

breakfast, the room, the beds were wonderful, i slept great

this was the end of our vacation, and reluctantly we had to do a small load of laundry

except they couldn’t give recommendations for a spa or restaurants

we requested late check out and the lady at the desk was very helpful with that

breakfast

bathroom towels were kids towels and only got two because the did clean room the next day

pet fee very reasonable compared to most

gym- the cable machine needs two handles

kids like making their own waffles

monday leaving i put in for late check out at four

the late check out

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

the lobby was hot and the bar wasn?t open early

gym facilities were pretty nice for a hotel as well as loved the indoor heated spa and pool of which we used quite a bit

the pool, gym and bar were a plus

pool was

were no towels available at the pool

the breakfast is wonderful also

the continental breakfast could use a little more variety.

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

breakfast was limited

all good. breakfast was good.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

everything was good with the breakfast.

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

fitness room had a good amount of space and options available to workout

also allowed us late check out for free

friendly staff, gorgeous rooms, super clean and the breakfast was delish

staff allowed us late check out without hassle, that was huge

people friendly, clean and breakfast included.

everything great, the only minor thing i would improve a bit is breakfast.

the pool and breakfast

gym was also clean and included all basic training devices

pool was very small.

did not eat breakfast

great value / great room. breakfast was acceptable

staff was great breakfast was even better

excellent hot breakfast, even scrambled eggs and sausage

great location, clean rooms nice staff decent free breakfast, fair price.

friendly staff; great free breakfast.

great restaurant nearby no pet

the breakfast was great

new breakfast protocol

no shuttles to airport

that the first airport shuttle starts 4:40

the airport shuttle is very

the breakfast staff!!

just one of the staff members during breakfast was very rude but other than that it was a great stay

the king bed was extremely comfortable the hot tub and pool was awesome and it was open till 11pm

pool and hot tub were warm

like to have breakfast be available later than 9 am

the gym and pool were nice

went out of their way to accommodate our early check in

free breakfast was not good

they also offer airport shuttle

door on the bathroom didn't have a lock, which is weird when you have kids

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

bed and bedding extremely comfortable. allowed early check in

early pool hours were much appreciated by my children!

we appreciated the care that the staff was taking to keep everyone safe yet keep the pool and exercise room available for use

if not for covid, we could have used more of the amenities like the bar & pool

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

pool was not able to be used (maintenance)

the pool was closed the second day

i think that the pool should be open later and/or open sooner

very friendly staff, rooms clean, pool was very nice

the shuttle service driver was as nice as nice can be

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

awesome breakfast and pool!

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry

two room service employees kept trying to open my room door when i clearly had the chain attached so i

buffet breakfast offered was the same everyday

breakfast wasn t the best

really like the size of the room and the kitchenette area was a plus.

ile out of the pool), screaming, etc

not enough parking & breakfast area was too small

convenient for self-service, grocery, laundry etc

there were so many kids, so meals were very hectic and finding a table was difficult

no shuttle service other than to airport

clean, the staff was accommodating, the food was good and my granddaughter really enjoyed the pool which was also very clean and nice

the staff, breakfast, snacks, laundry..

it was quiet and my kids were able to go between 3 rooms

i also loved that the laundry facilities are free, but you must bring your own detergent

well equipped bedrooms with a laundry on-site which is very handy

breakfast was basic with nothing special, but was still decent

the staff was friendly and helpful. the room was amazing and well stocked with kitchen supplies.

complimentary breakfast, seriously better than i expected

no pool. breakfast wasn't good for someone wanting egss or milk.

breakfast ended at 930 and we thought it was 10 so we missed it

easy early check in with friendly staff

gym is awesome

the breakfast isn’t much, but for the price, it’s excellent

staff and getting 2 beds with kitchen

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area looked awesome the maintenance of the property looked to not be done

bed request, ample parking, good internet, firm but comfortable beds with clean bedding, full kitchen with counter seating, small desk, and a wonderful and friendly lady checking us in,getting

brilliant extended stay. everything you need. kitchen is great. good cheap mini apartments

large room. full kitchen. comfortable beds

breakfast was a little limited in choices based on other hotels we have stayed at

the breakfast!

great parking rates! very quick shuttle response

the booking page said the wifi was outstanding, but that is not true it doesn t like to run on laptop only a phone

breakfast and elevator working.. ice machine on 2nd and 3rd floor