we enjoyed the beautiful garden, swimming pool, and a sauna

for the rest of the days we used either the hotel shuttle , or the regular buses

view onto the ocean and funchal - good restaurant always open with friendly staff as well - free parking

view from the hotel, close to the airport, very good breakfast.

maybe a little more selection for breakfast, but what was there was great!!

they had wonderful gardens and a view of the city for breakfast in the morning

it was quiet and private with a beautiful garden and place to just relax, enjoy breakfast or an afternoon drink

you also have spa services if you're interested

have beautiful gardens at this property and have an incredible view when we ate breakfast in the morning

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

room was lovely, sea view and pool view we sat on the balcony at night with a drink listening to the

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace that we didn't find until our last

would have liked a little more variety at the hot breakfast table, for traditional english breakfast i would go to england not to madeira, though i

liked the hotel bar with nightly music program

location, by the sea and old town, spa facilities, clean,

liked everything: the location, the room, the staff's attitude, the cleanliness, the breakfast

spacious room,good location, pool and restaurant on the roof.

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to the city and nature

rooftop bar and pool. i like that they arranged airport pickup also.

facilities for swimming and jacuzzi, beautiful views over funchal, very helpful staff, free parking

the staff was very helpful and kind, also from the breakfast area

outstanding breakfast, very kind staff, beautiful view. has free parking.

staff on reception were welcoming, and the bar staff were very polite and helpful

the spa facilities were great and it was good to be able to unwind after a day of many activities

not a lot. coffee at breakfast a bit better?

great buffet breakfast, piano and pool table

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with plenty of choice good sized, clean room with comfortable bed sun terrace and

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the afternoon on our check-out day, amazing

hotel bar looked good too

the apartment was spotless with a kitchen filled with everything you could possibly need

is not a complaint since i didn't cook, but more a heads up for those who do, the kitchen is rather poor equipped, no frying pan or spatula for example

there is wifi, towels, toilet paper, a small tv and a self-catering kitchen - you can do it yourself

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

perfect location, fast check in, everything clean, coffee and tea at the kitchen, nice personal

breakfast was below average,no fresh fruit and only rolls,ham and cheese

breakfast was not very pleasant

reception friendliness, and help. good breakfast choice.

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

everything was perfect! great breakfast!

location, the cozy bar downstairs, reminds me of kaurismaki movies.

was good that the breakfast was included in price but in general we were not extremely satisfied with it since there

breakfast (which was included) was a pleasant surprise: variety of freshly baked goods, cheese, ham

the breakfast can be more diverse but still it was completely decent as it was

the snack bar downstairs

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

location; shop under; breakfast; staff;

breakfast was delicious.

friendly staff, spacious room, nice breakfast and good location.

the breakfast was disappointing

table tennis kept my kids entertained and so did the volleyball pitch

nice view, friendly service, sufficient breakfast, good location, clean, comfortable bed, 3 swimming pools, good price, thank

the pool closes at 8pm and the bar was not open on a thursday night

good breakfast, indoor pool was great and had great views and a ping pong table

pool right in front of the room was appreciated by the kids

rooms are comfortable and breakfast was delicious

t the whole funchal is one big gym if you move

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

great breakfast

the welcome glass of champagne at the bar was a lovely detail

spa treatments also have to be pre-booked

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

the rooftop bar is highly ranked across europe and they have fado every wednesday

great buffet breakfast with hot and cold food available and healthy options

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

free parking very useful if you have a rental car, streets are narrow and no free parking at all

parking is limited, there was no availability

parking is a bit further away and the parking spaces are a bit small

parking wasn t available, which we found out after making the reservation

pool opening times could be longer to accommodate people returning from trips

breakfast in the morning is top notch

close to main attractions, comfort & quietness of room, breakfast options, bar, roof top pool & bar

they even prepared breakfast boxes for us as we had to check out before breakfast time

room service was

the breakfast was excellent with lots of choices

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

do the rule that you can not put towels on the pool bed for the whole day

the rooftop with an infinity pool was great for relaxing and the view

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

unable to get wifi in room 109 but could do so in the public spaces

wifi was not working

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

breakfast had something for everyone and was different day to day

pool and bar area very open

very central early check in possible friendly staff

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

the lady showed us parking spots and where to do our laundry, super nice

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

is a school playground with screaming kids from 7:45 am until 6:30 pm

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

breakfast was very good quality, very delicious

the breakfast was scrumptious with lots of variety

friendly staff, excellent location and really enjoyed the breakfast

good buffet breakfast, with a good choice of fruit, meats and hot food.

the spacious spa was a plus

breakfast is good

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

beautiful garden, great view, excellent breakfast

at the end of the very very long corridor, the outside training equipment, the red swimming pool, the list is endless

wifi was great

enjoyed sauna and swimming pool

and let's not forget the infinity pool and plentiful supply of sun loungers and parasols

great value for money, free pool, whirlpool and sauna, great breakfast and especially nice staff

the pool was exceptionally clean as was the whole property

view from the room, the public area, restaurants and bar was all fabulous

but to get to the major restaurants / bars or the market it s at least a 30min walk

comfortable beds, good wifi, convinient parking

very relaxing, same for the breakfast

gym is ok, swimming pool great, saunas (not warm enough but very pleasant) (*) indoor pool and spa is nice, although for me the water was a bit cold (+) roof top pool with spectacular views (+)lovely pool and gardens and leisure facilities (+)staff were very accommodating. spa and rooftop pool were amazing as well. (+) the roof top pool was a dream as well as the spa inside (+)good location, nice room,big balcony, clean was visiting in january so only used the indoor pool and jacuzzi which was again very nice, outdoors pools look also great and great view from the (+)clean room fridge in the room with refreshment drinks at no extra cost rooftop pool excellent selection at (+) the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel was very charming (+)breakfast, indoor pool , comfortable bed

been too reliant on it before, i still feel a little let down by this, particularly as pestana casino park has shone through as a beacon of traditionalist charms

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

perfectvacation in pestana casino park hotel

the staff in the breakfast room and upstairs in the bar are amazing

the location of the 2 room right next to each other was perfect for us, having the 2 older kids on the other room

dinner and breakfast were

great staff, clean and large room, exceptional breakfast and service

the breakfast was really rich and fresh

personal was super nice and we were given late check out which really helped us and a bottle of madeira wine as a complement

perfect for a family with small kids

the kids was amazing

the gym is also very well equipped and large

hotel is super clean and very family friendly with lots of lovely restaurants and wonderful room service options too

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

in one of the rooms the wifi was poor, however in the other two worked well

the wifi was not working so well in one of the rooms

limited parking.

the breakfast was delicious, the bar was great, and the pools were amazing

two pools, one adjacent to the sea, lovely choice of restaurants, lovely family feel, very easy parking

we enjoyed the food at the restaurant, room service is great, the bar and the pool area is high quality and well maintained but what made

my 14-year-old son loved the spa and gym i'd give them 10 stars

food in the restaurant and breakfast were really good - the service was fantastic bed and room facilities were really

didn't love that in order to get room service you get charged a 15 fee

didn't sow were is wifi password in room, we went to reception to get the passvord

everything (apart from gym) is on the top level (-)the only thing i did not like is shabby gym. (+) excellent facilities including library, panel court, gym, indoor swimming pool and the staff were unfailing courteous, pleasant and made a fabulous (-) gym limited (-) gym equipment should be in a museum (-)one thing that needs major upgrade is the gym. all equipment are run down and in bad shape (+)plenty of amenities around to keep you entertained - 2 outdoor pools and 1 indoor pool + small gym

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

food on beach bar is good and not pricy for this category of hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

i faced ac and wifi problem

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station

view we loved having breakfast watching the view

included breakfast is a bit basic but i was happy with it

breakfast was good and a large selection to eat

morning breakfast is amazing

this place was extaordinary thr staff were so attentive fatima the room service on floor 11 went above and

room service menu for those of us that like to explore through the day then kick back and relax on

nner) food quality was terrible

the breakfast was lovely, a great set up and choice

mini golf; best not to advertise

parking was an issue

it is an adults only hotel, and it was quiet and never felt crowded

- depending on the time of the day, parking could be a little bit cumbersome

great facilities

nothing..perhaps lack of parking

visited the spa and enjoyed massage treatments

should be an on site shop in my opinion bar open after 10pm

on breakfast you could have whatever you desire

good gym and swimming pool with

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which has everything you need

small kitchen which is big enough to prepare breakfast and a small dinner

breakfast is just ok

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

the kitchens are decent

stayed for a week half board,pool view room

- delicious, different food, great cocktails in bar, nice refreshing pool, very nice and polite staff, clean facilities, nice sauna and fitness

the hotel also has an amazing heated indoor pool which was amazing to come back to after a day exploring the island

pool was a great bonus, open to the outside

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved it

good breakfast and the dinner. the garden is also beautiful and well maintained.

the bar by the swimming pool was very pleasant except when it rained

there was also table tennis, which our kids really enjoyed

good size pool

bar and restaurant prices are high reception staff could be more welcoming and

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

room service), nothing beats being able to quickly make oneself

the staff is very friendly and helpful and the spa services and atmosphere are amazing

quite special and you can wander in the lovely garden , also you can swim in the cliff swimming pool

delicious breakfast with very good selection

-- the location is beautiful, the pool and ocean are in competition for your attention

no show load music round the pool but we did manage to find a quiet spot on the decking pool bar shutting at 6pm we liked to sit out until 7pm or go out for a walk then sit out and have a late

variety of choices for breakfast was excellent

tables and chairs in the restaurant and bar were disinfected after each use and this, together with the fact that all visitors to madeira

would have been great if the menu is changed for breakfast and also salad selection is always same

was no pool bar in the other pool area

doesn't feel crowded, plenty of space round the pool with shade

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

good indoor & outdoor pools, well equipped gym and restaurant facilities.

the pool, the room

room service was poor, paid water in a room

bad wifi, one of the receptionists was rude upon arrival.

only thing i did not like was the wifi

lack of parking place next to the hotel but there is enough space close by free of charge

superb breakfast. fabulous suite and the view was heavenly

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

the food at the pool was below par

the infinity pool is amazing

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely welcome

selection during breakfast

pools very cold even indoor pool

the spa and pool area was also amazing

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments as well as the gardens

indoor pool, spa and gym where also really nice and brand new

great with a heated pool and also a small sauna that guests

i used the pool and gym and both were excellent

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very clean pool but could be warmer

comfortable room, all the facilities we wanted, great gym and indoor pool

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and drier

with excellent facilities: room, restaurants, spa and gym

it was splendid experience ,we needed more guided adult and kids entertainment in the hotel

inside pool with hot tub and sauna, which is nice but not very relaxing as it’s also used as a kids pool and therefore very noisy

aquatic kids club was good for kids for parents willing to spend time alone

fab indoor pool, gym arc facilities

indoor swimming pool needs updating perhaps separate area for the kids

what is extremely important, they have parking availability

spa area had good showers as well

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they wanted

— inviting pools, a relaxing wellness area, a fun tennis court, and a compact but well-equipped gym for a quick workout

shows in the evening (the cabaret and saxophone not really interesting; the live music on sunday and the cultural one on wed -

would be better if the hotel reception was separate from the spa and pool reception

indoor pool could have a refurbishment

steep uphill walk to entrance,best to use 24 bus and enter past the swimming pool.

wifi very hot & misd

there s easy parking near the hotel, and it also has a bus stop right in front

room no issues, bed comfortable, wifi excellent and bathroom serviceable

the breakfast is plentiful, it's always the same food, lack of variety

few parking slots.

access via a very steep hill. bar a bit expensive

the pool and territory of the hotel are incredible

crowded breakfast around 7:30-8:30. parking is good but steep uphill drive

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you are too tired after a day of walking the levadas to go out

spa was closed during our stay

i made use of the pool and spa facilities which was an added bonus

small gym, but there's another gym 1 min from the hotel

loved the hotel, everything was perfect; the room, breakfast buffet, staff, service, pool, gym, location, everything

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

a romantic retreat or simply to be in a serene atmosphere, particularly because there are only adults and - nothing against having children, of course - normally those are calmer

occasional problems to find staff at the pool/lobby bars, pool not heated.

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

the hotel features a cosy lobby with a bar, a rooftop pool and a tiny gym

we made use of the pool multiple times, including drinks and tasty lunches

clean rooms, delicious breakfast, friendly staff all over the hotel

there was an excellent choice of restaurants and a very good buffet at breakfast

shuttle bus system to funchal worked very well but you do need to book in advance both ways

pool area is really bad, they need a new pool, gym and sauna at least

excellent breakfast, good pool and bar facilities for casual eating.

cording to schedule times only).

breakfast buffet was really good, very good drinks at the bar right at the entrance

pool bar

facilities - great pool and you can jump into the ocean from the back of the hotel

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

beautiful view, excellent breakfast and very pleasant staff.

really friendly especially helena at the pool side bar were coming back to see her

plenty of loungers at the pool

the room service was everyday which was very nice

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

spa treatments- a bit expensive compared to the level of expertise

we enjoyed the 2 indoor heated pools, one of which connected to an outside pool, aside form the big main outside pool just in

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location - near to bus stops

location pool modern studio friendly & accommodating

wifi available only arround reception and pool area.

excellent wifi

wifi was a bit slow sometimes

the breakfast was nice and the spa treatment was amazing

i thought the reception area and bar area near the reception were soul less. let the hotel down

they also supply massages and a spa at the basement and also a gym that can be used

the hotel also had a free parking (though in high season it could lack free spaces) (+)spacious room overlooking the ocean free parking and internet situated on best part of (+) free parking, too (+) parking (+) beautiful swimmingpool and nice bufdet breakfast and free parking (+) parking lot included (+) great parking facility for rental car (+) free parking slots in the own underground garage (+)car parking and everything staff are so helpful and friendly

nice bar and pool areas

the breakfast was sensational with loads of offer

breakfast -wide range of fresh and cooked items - bread amazing

use people stay at hotels to wash dishes) we were told we would get a gift every

t not too loud) - the gym is very small, having some basic dumbbells would be

hotel is super. breakfast was opulent. service was excellent.

the breakfast was amazing

breakfast was very good, indeed

i loved the pool area

the breakfast room where you can sit inside and outside is also lovely

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

only the gym could be bigger and have more equipment, but i understand this might be a covid-19 restriction;

you can get room service as well

breakfast buffet was superior with big varieties

heated pools, gym, sauna and spa

clean staff were always very cheery and friendly bar area and pool area were great breakfast buffet was diverse and good quality great

the only think could be changed - indoor pool opening hours - for us 9 a

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

indoor pool and sauna were great

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

staff, location, bed, breakfast, view, pool

and clean room nice swimming pool wide choice at breakfast amazing sea views from rooms and at breakfast friendly

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

the espresso during the breakfast was not impressive, somewhere below the average to my taste

stunning sea views. adults only

tasty breakfast with a lot to choose out of

were upgraded to a suite which was a bonus, pool area was great with shaded areas if you needed them and umbrellas for hire at a reasonable 1

hotel rooms are superb with kitchinette and lots of space

laundry was cheap enough and delivered promptly back to us the following morning

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

great breakfast great facilities swimming pool & sauna great helpful staff

really solid hotel for what you have to pay. especially great breakfast.

breakfast omelettes are made to order & scrumptious

the breakfast is excellent continental style with a la carte menu.

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

the room was clean and tidied up every day, the breakfast was delicious

lack of available facilities e.g. bar open

center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel personnel - everyday

not that it was required, but the pool's appearance is a bit

the restaurant was outstanding and breakfast was a real feast

and the pool bar was excellent :-) underground parking free of charge

lovely breakfast excellent staff and facilities- great stay all over

the bar area was particularly nice

there was a lot of space

- they say they have kids club, but when we arrived found out it was only in summer

lack of facilities for kids

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

hotel spa is quite simple, but ok.

fantastic breakfast buffet with individual gluten free pastry and bread basket

the bar and restaurant staff were top class

by the pool they had nice snacks and drinks

the pool bar should be also open longer than 17

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

offer massage at spa area

outside pool and bar was so much fun and great options for drinks

breakfast was quite standard, similar to what you usually get in many european hotels

staff at the breakfast was a bit rude

so was the breakfast

free wifi and parasols around the pool

breakfast, very spacious room, big balcony with amazing view

for extra charge, the same breakfast everyday, confusion during the dinners - needed to wait at the entrance for table even

excellent breakfast very comfortable room quiet in room lovely sea view

nice playground for kids near hotel

also a gym, spa and free wi-fi

spa and breakfast

the airport to the hotel and ask the staff to arrange rent-a-car to wait for you at the hotel parking

everything, location for golf, levada walks, funchal access

nice hotel not far to the city. private parking.

there is a small and functional gym, a hobby space with billiards

it has its own parking area which was such a welcome relief from the usual stress filled experience of parking

a challenge), very welcoming staff, gorgeous decor of the hotel and the room itself, outstanding breakfast and lovely swimming pool

liked everything, from the varied breakfast, welcoming staff to the great facilities such as the pool, the sauna and the turkish bath

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch out for the peacocks haha

the spa could've been a little bit warmer

large rooms, comfortable beds, excellent choice of buffet-type meals, great pool and mini-gym, and very pleasant and helpful staff

hotel was set in the middle of the bustling village but was an oasis of calm and the rooftop pool was a fantastic place to relax after days out

small and not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

rooftop pool and breakfast

rooftop pool and breakfast

breakfast was excellent, including catering for my husband's gluten free needs

a shame that the bar closed so early (5

quality of breakfast cofee

i also thought the rooms were very comfortable and clean and enjoyed the pool

great view from the room, very nice breakfast and very friendly staff

the sun terrace was spacious with a lovely pool plus a supply of pool towels for guest use so no need for wet towels in the room

t to know it's famous especially for espetada :)) there is a parking spot for guests

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

t covered) at the entrance

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was very attentive and responsive

breakfast room ambiente

the pool ( indoor ) has huge windows panels with a again a viewto die for

not a cosy bar for evening

excellent spa facility and additional massage

bed super comfortable amazing breakfast also for gluten free amazing view

very nice dining room and swimming pool