the pool is a

beautiful garden, great view, excellent breakfast

self catering and did not have breakfast

breakfast was not as good as it was two years ago, and the overall price level of the stay was a

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

maybe bit more choice of breakfast options

view we loved having breakfast watching the view

the hotel's sea view bar is amazing and the staff is friendly

very kind and polite to us, also the other lady who speaks spanish and also the boy during the breakfast

didn t eat breakfast there

spa is clean and peacefull with a small cat who comes for hugs

not a lot of parking

parking sometimes difficult

the rooms are awesome, i loved the sea water pool, the location with lots of parking spaces

rooms are spacious with an amazing ocean view

the hotel offers nice and clean rooms and the facilities include an excellent gym

nice gym, very clean

free sauna, free yoga classes

the staff in the lounge were wonderful, as was the man who checked us in at breakfast in the mornings

quality and cleanliness very high. lovely pool, gym and leisure area.

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

the kitchens are decent

small kitchen which is big enough to prepare breakfast and a small dinner

breakfast is just ok

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

pool right in front of the room was appreciated by the kids

possibility to do my laundry in the bathroom wich is a plus as a hiker

the breakfast options were good

nice comfortable room, clean bathroom. nice breakfast. very good value for money.

dining was a highlight, especially the extensive and fresh breakfast options

food, bar, room, pool

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your bathing gear and walking past people having drinks

spa area was lacking, only one steam sauna and a small pool.

all inclusive stay- branded alcohol, amazing food, tennis court and gym included

the gym is small, and not much equipped. other than that nothing.

breakfast was also great with plenty of different food options

pools were great, suite was well equipped with a little kitchenette, parking was easy, breakfast was varied and great

there is a free shuttle bus to funchal on the weekdays but you need to book 48 h before

gym has all the equipment needed as far as a short term stay goes

locations spa swimming pool

the spacious room is very clean and has a splendid bay/ocean view

absolutely breathtaking- it s about a 10 minute cab ride into funchal and the hotel offers a shuttle so it s not an issue at a

the place is a bit far from the city center of funchal, it is accessible by a public bus or a shuttle bus

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

lovely outdoor pool too, although it was a bit cool when we were there so we didn t swim

breakfast was lovely and the staff was very accommodating

from the hot kitchen, you can choose fried eggs, omelets, waffles, pancakes, etc

no proper bar either

breakfast out on the veranda was plentiful, tasty, with a beautiful view

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

spa reception was not manned, so a bit confused about towels etc

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace that we didn't find until our last

breakfast was brilliant with a beautiful conservatory to relax and eat in

location, by the sea and old town, spa facilities, clean,

staff very efficient. cleanliness exceptional. location excellent. breakfast spread generous.

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to the city and nature

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

couldn't get a late check out, i checked in at almost at 00:00 and i couldn't get a late check out it was a real

great breakfast selection.

hotel in the center with lovely roof top bar and pool, the staff was excellent

you can remove the mask around the pool , and obviously in the room and when at the bar …

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great view

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with plenty of choice good sized, clean room with comfortable bed sun terrace and

good location, clean room, free breakfast and very friendly staffs! would love to come back.

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

breakfast was not very pleasant

reception friendliness, and help. good breakfast choice.

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

breakfast was delicious.

the breakfast was disappointing

great location. good breakfast. fantastic value for money

breakfast is nice

there is wifi, towels, toilet paper, a small tv and a self-catering kitchen - you can do it yourself

a drain smell in the kitchen sometimes

we had a kitchen but no dishsoap to wash the dishes

was not just a room with 3 beds as we had been expecting; it was an apartment with a kitchen and everything you may need for a comfortable stay

there's a small kitchen which was great for me as i prefer to make my own meals

location, the cozy bar downstairs, reminds me of kaurismaki movies.

there is bar in this hotel this is the reason a little bit noise until midnight.

value at us$38 per night (including taxes) for 2 people during high season, including a basic breakfast

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

great value food served in the bar or restaurant and a lovely morning breakfast

hotel with large pool, gym, spa, sauna, breakfast and dinner buffet

breakfast was first rate with so much choice

food was good, the spa, pool ect fabulous especially the view

liked the late check

spa and breakfast

breakfast,they cater for coeliac

the room was spotless with chocolates for valentine day and also a bottle of sparkling wine

rooftop bar was fun

breakfast was really nice with lots of

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

the bed was good. the wifi too.

the hotel is in the hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a swimming pool

not a heated pool (not a massive issue) as i only used the pool once (-)toboggan sledge passes constantly by steep hill to approach they don t warm the pool, and the water is very cold (+)hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a swimming pool (+)stunning view. nice swiming pool. (+) the pool was also nice (+) gym/pool/spa were great (+)friendly staff, perfect location to sightseeing, wonderful spectacular terrace with pool (+) the spa was wonderful as well as the pool (+) breakfast room , terrace views and swimming pool service by angela at front desk, daniel and marco in the restaurant and manager paulo

very good gym and spa facilities and the food was excellent

very nice property! clean spacious rooms. breakfast was excellent.

unfortunately we had to leave very early in the morning and we couldn t have a cooked breakfast, but they did allow us to come down and have bread, cereal and tea/coffee before we left

perfect location and perfect breakfast ! the parking is also a good plus

parking is limited, there was no availability

and used the parking as

free parking was provided near the hotel

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

excellent location, rooftop pool and bar.

clean, excellent service, wonderful rooftop pool

pleasant staff wide variety of fruit, bread, sweet, savoury options and cooked food for breakfast excellent location - close to the promenade and several

fabulous rooftop pool and bar area

we were made to feel welcome and comfortable by the staff, who provided us with room service while we waited for covid test results

free spa admission with a steam room and turkish bath complimentary

the room service food is of better quality than breakfast food

spa is great

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

great breakfast

the parking spaces could also be better esspecially when they have events they dont care about their

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

t the whole funchal is one big gym if you move

parking spaces are quite scarce, so you have to park your car inside in the area along the wall

pool and bar area very open

rooftop swimming pool with nice views over funchal, delicious breakfast, comfortable rooms

breakfast options, parking limited need to book

fast wifi, big and clean room, good selection of tv channels, air condition

the roof bar is nice

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage room

there's a school nearby, so be prepared for the kids to be noisy from 8 a

is a school playground with screaming kids from 7:45 am until 6:30 pm

very central early check in possible friendly staff

at the end of the very very long corridor, the outside training equipment, the red swimming pool, the list is endless

only downside was the room service

wifi is super fast

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

great breakfast on our last day they they gave breakfast to take to the airport

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

friendly staff, excellent location and really enjoyed the breakfast

good buffet breakfast, with a good choice of fruit, meats and hot food.

the breakfast was scrumptious with lots of variety

great breakfast and pool bar area

always changing

the sauna, and the pool were a bit cold in the turkish spa area.

e to different ships anchored in the harbour) the scenic view at night to the casino and the mountain is something else

pool bar only had 2 staff, so when it was busy, there were long waits for food and drink

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

the kids was amazing

fantastic location! staff is extremely helpful ! kids club staff was great

older kids should be allowed to enter the pool on the 16th floor

the kids club wasn’t very good

located and had all the amenities required, including breakfast

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers, plants, a large pond with majestic swans

lovely balcony with pool (and sea access) and sea view (+) you can use the main and mar hotels, beautiful pool with plenty of loungers and towels provided (+)location just on seaside, having a swimming pool is excellent (+) pool was clean and tidy and the whole hotel and grounds were kept in good order (+)excellent hotel. magnificent breakfast. luxurious large seawater pool. (+)many tall hotels is a hotel with beautiful gardens and across the road a very large sea water pool with access to the sea (+) lovely traditional setting with access to pool and sea at penha mar (+)the hotel and facilities, pool etc was exceptional (+)views,great facilities,excellent choice of breakfast,clean,quiet and beautiful gardens and pool, close to town (+) guests have the use of two pools, one in the old hotel grounds and another in the sister hotel which is a very short walk away

it s a very small issue but the wifi could be better.

everything! the location, the breakfast choice, the staff availability.

quite well equipped gym

perhaps something more for the younger adults to do and more guidance on this

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

the inclusion of breakfast and dinner each day made the stay very enjoyable and the opportunity to book at desarma

wifi very slow. wait for elevator: too long!

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

selection was limited with stale pastries, very greasy bacon and one or two sugary cereals for kids - not what you would expect from the “savoy” and nothing like the lunch at the hotel which

didn't sow were is wifi password in room, we went to reception to get the passvord

not sure why they don t have a 5 star rating - i stayed in the pestana casino which is supposed to be 5 star and it was awful

management needs to scrap the room service surcharge of 10 on every order even for a cup of tea

the breakfast was perfect and the restaurant was one of the best experiences we had on the island

easy parking and airport transfer

i would have liked more variety in the breakfast, but what they had was very good.

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have to reserve tables for lunch and dinner outside as there is limited

very little to dislike, the evening food and bar could be better

om service, bar)

i did not have time to visit the spa, games room or gym

mostly as a central location to plan day trips, which worked out well with a rental car and free parking

our two teenagers loved the game room and the pool

staff very welcoming

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

i faced ac and wifi problem

loved the ground floor room we had opening onto the garden and pool. staff were excellent.

fabulous breakfast and location

wifi connection poor

bad internet, we work online so this was not good as the internet keeps dropping signal, so our kids were upset and we manage to do our online work using our 5g mobile internet sharing to our

breakfast had a great variety and choice for everyone

the whole experience. loved the pool by the ocean.

2) our beds weren t really made properly when room service would come

the spa pool is shallow perfect for children but they only let them in during a small window

fantastic breakfast, best i have enjoyed in a hotel

the bar was great, and the bartender was very helpful and

the pool area is glorious and the food

piano and singer in cocktail bar in evening great

the room is cleaned every morning in addition the room service pass by late in the afternoon

heated outdoor pool. pool bar closed

the breakfast buffet was very good and had lots of choice

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

the indoor swimming pool was great as too cold for the outdoor pool in winter

box - beautiful gardens well tended, fabulous floral scents in the warm evenings, generous breakfasts, prompt lifts, convenient parking and direct lift to our floor

staff - particularly in bar - everything was good value - food and drink

pool, excellent breakfast and a great bar and bartenders

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace which was empty most days

staff very friendly and helpful. indoor pool was amazing as was jacuzzi pool and very warm.

the gym equipment is very old and indoor swimming pool not very pleasant

there is a reasonably priced bar with a daily happy hour - great cocktails

kitchenette is poorly equipped

very small kitchen area.

good buffet breakfast

d worth the higher price tag)

we very much enjoyed the infinity pool and played some tennis on a well maintained court

served+ pick up table breakfast

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

friendliness of staff cleanliness breakfast

cuisine, very friendly and attentive staff and service, immaculte cleanliness in all area, super pool with great helpful guards

restaurants and bar within easy walking distance

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and drier

no indoor pool was a big thing for me

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out possible without extra cost - friendly staff, especially the

lovely hotel and perfect for families with young kids

beautiful views and grounds. amazing infinity pool.

wonderful breakfast

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very clean pool but could be warmer

adults only garden deluxe room , modern and comfortable plenty of sun beds good choice at breakfast

really good breakfast with plenty of options

there were free pilates and other gym classes available too, which was great

and outdoor swimming pools were great, there is also well equiped gym, jacuzzi, everything for free

events in the hotel teras every evening, little pool and jacuzzi included

maria from the room service was very kind and she made a good job

wifi wasn t great

good breakfast, and spa facilities for this price

gym is poor as well, equipment needs refurbishment

gym and indoor pool perfect

pool and the the terrace bar were lovely and it was well located to access funchal

indoor pool could have a refurbishment

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

adults only, no children under 16 made the place more restful

had pool and gym facilities

rooms are spotless and the pool was lovely with plenty of sun loungers available

comfortable bed, price value ratio, good drinks at the bar, walk-in shower, rooftop bar, gym and sauna

only you could heat the pool just a little bit

the pool and the pool bar are also great

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

the breakfast is really good

pool bar was closed (april)

breakfast was superb, huge choice and beautiful views over the ocean

hotel with ocean view and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection

great breakfast, view and pool. also lovely staff.

facility right by the ocean and a large swimming pool by the ocean

the breakfast was very good, plenty of options and we did not get tired of it

comfortable beds, minifridge, parking

is georgeous, wifi is good, spa, tennis, indoor pool and gym facilities are nice

pool bar food and breakfast was very nice

friendly staff, ample parking, good location for bus routes and restaurants

the breakfast was 1000/10, so many options of everything and all delicious

oh, my god, the breakfast

room no issues, bed comfortable, wifi excellent and bathroom serviceable

bar by the pool

good facilities and very friendly staff. spa was great

and the free shuttle numerous times per day

proximity of golf, as well as funchal and levadas-you cannot be bored overall i d really recommend this hotel

there is also the possibility of booking lessons at the golf club

room, breakfast and swimming pool were great

confort * indoors swimming pool * excellent breakfast * nice tearoom * parking * silence * avo micas restaurant is great and

breakfast, the friendliness of the staff, close to golf course, very good beds and linen

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

the breakfast employees are great

wifi didn't work in the room, but it did work in front of the hotel, which was a big shock to me

good restaurant for breakfast see views

good wifi

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

there was live music every night just under our balcony which made it hard for the kids to sleep

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained

ated and indoor/outdoor) that is specifically for the spa area

the children loved the pools and the kids club

further from the golf course than we were led to believe

large rooms, comfortable beds, excellent choice of buffet-type meals, great pool and mini-gym, and very pleasant and helpful staff

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch out for the peacocks haha

veled) shower cabin

good breakfast variety, evening buffet equally good

room, basic furniture, sofa bed and one small extra bed for kids, quite old fashioned but useful, kitchen equipped ok, two balconies with outdoor chairs,

the swimming pool and gardens were very well maintained

turday) the noise from the cafe / bar below went on well after midnight

was renovated, all new and extra clean and fresh, balcony with view on the ocean, own kitchen with all equipment

loved the pool and bar area

bar at the reception and spa downstairs

lovely staff, perfect location, excellent breakfast spread and fantastic facilities

the swimming pool and the bar were cheap and

the pool has great views, the rooms were comfortable and the breakfast had a huge selection

pool, spa, room space and balcony, as well as amazing breakfast

complimentary shuttle into central funchal several times daily

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

shuttle bus timings such that you have to return to hotel late afternoon which can trap you into an

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner on site was

gym equipment was very old and the multi gym somewhat dangerous

had to leave for the airport at 7:00 on our last day so didn’t get to have breakfast

special request wasn't possible but it wasn't a big deal and the gym itself is mostly a cardio/core room with a one in all

use people stay at hotels to wash dishes) we were told we would get a gift every

there is a bar and even few restaurants inside the hotel

access to gym, pool and the spa

the coffee in the poolside bar is the best

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

spa could be a little bit cleaner (especially floors).

the pool was awesome. location waa great

spa treatments were very expensive and that’s why we didn’t use those services.

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like the welcome drink idea

every single day some goodies were left in our room, as a cortesy, after the cleaning; breakfast with quality and variety; nice public facilities, such as the swimming pools areas

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier; the long breakfast coffee

pool was amazing with stunning views and the food round the pool bar was nice too

- a glass of madeira wine on arrival and sweets/fruits/cookies that we got every day with the room service

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

the only think could be changed - indoor pool opening hours - for us 9 a

the breakfast, saunas and indoor pool

breakfast was exceptional. there was a comprehensive selection of food available.

everything and adults only option is a blessing.

that it is small, staff very friendly, good location, adults only.

we also loved the pool and sunbathing area

the terrace and external pool were also amazing and the hotel also features a spa, inside pool, gym as well as other facilities

and clean room nice swimming pool wide choice at breakfast amazing sea views from rooms and at breakfast friendly

the pool, jacuzzi, and swimming pool are excellent

our stay included breakfast which was the usual buffet, everything was freshly cooked, great choice

the indoor swimming pool was great, my kids enjoyed it a lot

nice pools! the kids loved it!

also the building work going on across from the pool

breakfast is excellent and the garden are beautiful

friendly, smiling personal, spacious room, personally cooked breakfast

the breakfast is excellent continental style with a la carte menu.

rich and delicious breakfast

great breakfast great facilities swimming pool & sauna great helpful staff

a very nice hotel, well maintained. offers all the needs for a group of few families with kids.

the shape is not for real swimming but only for kids to play while usually a heated pool for kids shall be 33 degrees

kids menu at the a la carte restaurants was pretty poor and unimaginative (pizza and burger)

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were left freezing and must left

it was an absolutely lovely breakfast served by commited personel.

center just around the corner, large rooms, working airco, cleaned properly every day, excellent breakfast and very helpful

tside and inside)

if you want to keep fit, they have a gym, two pools and a great walk into the down town centre

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

elsa the pool bar staff was amazing very attentive and so

friendly helpful staff, great breakfast.

i expected a mini bar in the room but there was none available at the moment

only ate breakfast but they had a big variety of food

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views are

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

good wifi

one of the elevators wasn't working and that was a bit annoying. parking spaces and limited.

staff were amazing particularly the bar staff

food on room service and pool bar were very basic and flavourless

small library, pool, gym, entertainment

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice people for sure i recommended pestananroyal all

bar area was the only downside for us

the spa area is serene

food a little repetitive. room a bit dated and the water in the pool very cold.

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach towels were told to come back in half an hour then given white towels for