that the pool was closed

we had kids that screamed the whole time of our stay and night and their television sounded like it was in

i only wish they had more selection for breakfast like some type of meat, bacon, etc.

they didn't tell me times for breakfast or if they had it.

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

staff was not friendly. no room service was provided even after repeat requests

pet fee is outrageous

room service for 2 straight days

at least different varieties some of us don t eat pork sausage and bacon was pork and swimming pool if it will have warm

50 dollar a day pet fee which is crazy

gym, no weights

the location and the laundry facilities and the pool.

it was very nice clean and the pool was big and warm

the breakfast menu was the same every morning. scrambled eggs and turkey sausage with potatoes.

else staff was very friendly loved the pool and room was close to amenities including laundry

could not access pool. broken/missing handle on gate.

nice to have a pool for the kids to go in after a long day

room was big, clean, my kids love the pool so much

location was excellent, the pool was very clean, the beds were large and comfortable, the staff was very friendly

pool was perfect

pool was not working, bed could have been more comfy, the room was cold and i had no control over

no pool. house keeping did not bring towels or replenish the amenities. i had to go get them.

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

very outdated bathroom was not in very good shape pool has not been operational for 8 years

the amount of money we spent there was no access to jacuzzi or swimming pool the pictures doesn't duty but the room overall was not what you thought it was very very

very friendly and helpful staff. great service and a very good breakfast.

breakfast and location to niagra falls.

kept up till 2am by screaming/running kids above us despite calls

with double beds and when i arrived i was told it’s only one bed in each room and some of the kids with me had to sleep on the floor, because the bigger rooms supposedly were filled

hotel was clean, free parking, breakfast was good,staff was nice and decent room rates

breakfast area and food portions put out (not seating area) was small

stayed on 2nd floor alot of noise above our room sounded like kids

with kids is sometimes not nice for other guests

kids were really happy with the hotel and staff

it has no high chair for the kids.

with the ongoing covid-19 pandemic some facilities were not available at the motel (ex: swimming pool)

they are always puttering around outside making sure the pool was clean, cleaning the outside doors and much more

we made good use of the pool after a full day of sightseeing

pool outside was clean and perfect so swim

check-in was only a couple of minutes long; property was pristine (impeccably clean rooms, pool and surrounding area was clean); location was great

staff working at breakfast time being kind and working a/c and heaters, and access to an outdoor pool

were there the last week of august, and the outside pool was to cold to get into even for the kids

employees were fantastic, the kids loved the pool, we loved the trolley that picked us up right out front

young girl at front desk was really sweet :) awesome breakfast choices & dining room

employees were fantastic, the kids loved the pool, we loved the trolley that picked us up right out front

late check out

nice behaviour swimming pool for kidz good breakfast lovely location

you will add some additional items of breakfast

no breakfast offered at all. not even grab and go.

heated pool was not very warm and the surface was a little slippery

they allowed an early check in

the pool was also very clean but the water was freezing

affordable, and within my budget, and close to shopping areas, and like a 10-minute drive to the casino

staff was amazing! room was clean. enjoyed the pool.

was perfect; not fancy but they had everything we needed- even ev charging

used bar fridge for bottled water and some small food item purchases

the gym was great. comfy beds and duvets.

the pool was too cold.

the pool was empty therefore my kids were able to have fun

we had 3 kids and 2 adults and it was a very comfy situation for us.

liked the friendly staff, the big rooms, indoor pool, and the hot coffee/chocolate available throughout the day

pool and spacious rooms at low price.

i don’t like outsiders sneak into the property and using the swimming pool.

price, close to niagara falls, clean rooms and pool

all was ok except poor internet service my kids enjoy pool a lot

dirty diaper by where we parked, lots of trash on grounds back by the pool area

it has a laundry although i never use it

connected rooms equipped with microwave, fridge, hair drier, tv -pool was open and awesome bonus -gym is small, but we made it work

the breakfast selection was just ok but there was plenty of it.

one elevator: not good ! gym machine broken no free weights : heavy chlorine smell from pool

great location!!! to stores and the falls! excellent hot breakfast!!

breakfast was amazing

pool was full of kids 24/7

only complaint was that the pool area smelled like chlorine really bad that we could not enjoy swimming that long; however the

everything was perfect, staff, room, breakfast, pool etc.

staff upgraded our room since it was honeymoon clean pool was nice and warm they had a gym breakfast was

adults treated like kids

the pool was a little cloudy and could have had a few pucks /treatment put

the kids went to the pool to swim they had their belongings touched and thrown to the other side of the

the inside pool

to small of a pool

good sized parking lot

had a spa bath in the room

that it had a spa in the room

more parking spots

it was about 10 minute drive to the falls. free breakfast, wifi and parking

provided early check in and all information for site seeing

the cherry on top is when i returned to my room around 10:30 that night i went to log onto the wifi only to find out i needed a password which was fine except the password wasn t posted

no coffee, no wifi, and when we asked someone to look at our room they were angry with us and gave us just

breaky. coffee. proximity to artpark. grounds were nice to sit out. parking great

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

very clean, the beds were quite comfy and i liked that the entrance to the room was right at the parking area

great view. great location. great breakfast. great spa services.

the breakfast was very good, loved the location. so close to the venue.

very friendly staff and breakfast selections were well planned

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

everything was very good. great breakfast, location and staff.

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

friendly staff, hospitality kitchen

the room was very clean and the kitchen stuff in pantry was also very useful

wonderful personal touches: delonghi espresso machine, mini bar options, macaroons as birthday gift

we were there in a day when the kitchen is closed but i heard the food is wonderful

breakfast was good.

friendly staff, well maintained facility, nice pool and gym room, plenty of parking.

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

th3 room was spotless, beds comfy and breakfast was good

that the pool was closed

would have liked a grab bar in the shower - all rooms should have one.

my kids loved the indoor pool and the breakfast was great the rooms were decent size

thoroughly enjoyed my stay. great pool. breakfast. free parking. fabulous staff.

swimming pool for those who enjoy

the amenities include 1 soap bar & 1 bottle of shampoo & conditioner

hotel is so close to the falls and the casino lol

was nice hotel but for early check in we had to wait a lot even we left a message after

are quite large and spacious, which make them ultra comfortable and there's a multi functional bar / restaurant which also serves starbucks coffee quite convenient for the weary traveller

close to the state park and casino

spacious room and did allow late check out

room was large and clean, breakfast was good and the hotel was nice and clean

location, clean, breakfast, warm

the staff was friendly and the breakfast was very good

excellent location, great service, breakfast was complementary.....

it was pleasant... slept so well. slept through breakfast.

gym was adequate

they didn't have any troubles with the early check in

pool was much smaller than in the picture. breakfast was ok although choices were limited.

we used the indoor pool too

the breakfast was delicious and it felt safe, very safe

my daughter really liked the pool, she never got out of it, and neither did my son

we hardly had to leave the resort because there is alot for the kids to do

was a queen bed in the master and 2 bunk beds with singles, a tiny rv style bathroom, a little kitchen table, fridge and kitchen, couch and tv with dvd player

glow in the dark dance night- the kids loved it

is was kind of a pain to have to bring all the linens, towels, kitchen towels, all the bedding.

pool.

many bricks around pool loose

the shower does not accommodate large people in the spa tub rooms

the swimming pool is immense and the water was pristine and as clear as a diamond

spa tub was aesome

it was close to the casino we were going to.

were able to walk to the attractions including the falls and casino

centrally located to the falls, casino and attractions.

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility and ample parking

kids loved some down time in the pool

the pool was too cold for me, but i'm a wimp.

location, breakfast, and everything

breakfast was a nice bonus. our room was great and at a convenient location

we enjoyed adults only time

the pool, the hot tub, the staff, the environment everything was amazing!

we had a great view from our room & the gym facilities were also excellent

no microwave, hotel kind of far from parking

children, adult swim time was great, even though people still tried to bring their kids in the pool

location close to the casino and the falls

the kids loved it

staff is very friendly and room service is great

the kids loved the pool

location to the casino

if they had kids it was bad, however, the staff made sure to chat with them & it was good

very kind and polite employees. breakfast was very good.

there would have been a shuttle to the canada side

had a pool and also a gym

not enough seating for breakfast not enough towel rails need a bus/shuttle stop near the hotel

room service is available due to covid

great staff and willing to upgrade early/late check out upon request

pool and hot tub were open which was nice

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing instead

wanted to have access to the free wifi, they said i can't because i am not checked in

family had such a fun time in the water park

the kids loved the water park, the rk the shop

parking is 50$ ( us) a day and its a wallet parking, we parked across the street for 25$ ( rates is (+) parking is free, don't stay downtown (-)it is normally very difficult to find parking and wi-fi is extremely slow. (+) free parking (+)the ambiance of the hotel,free parking and the water park. (+)waterpark facilities cleanliness rooms free parking (+) free parking and (+)indoor and outdoor pool, hotel, parking, staff, lobby, kids are excited and love the hotel (+)water park, parking (+) comfortable parking

it was so much fun and love how friendly everyone is water park was so much fun

is very clean, relaxed yet energetic the kids had a blast and we will recommend great wolf lodge to anyone

i know pool was down for maintaince

close to the event yet affordable and the swimming pool!

pool was freezing

o weeks)

no breakfast

gym

clean, modern, friendly staff , bar and restaurant on site easy walking distance to everything

breakfast was included, lots of parking, didn’t use the gym but had some good equipments

advertise having onsite laundry, no laundry detergent available for purchase

it’s also walking distance to seneca casino

was great,my family enjoyed the pool and the gym

having a laundry facility on the same floor was really nice too

fitness center was really good and pool also not bad generally i liked it

always beautiful , spacious, clean , late check out my go to family hotel

the rooms are clean and the breakfast is grwat

breakfast buffet, gym, swimming pool, free parking and great location

hot food was hot at breakfast but cold items should be on ice such as fruit and yogurt

they lie about a casino being in the hotel and no parking and the parking underground garage is deteriorating

hope provide breakfast.

the breakfast menu was very simple.

less than a mile from a casino, amazing food options close by

location, renovated and modern, with a cockatiel bar with cozy outdoor patio.

to casino and falls

casino, coffee shops, anchor inn, the falls are all walking distance

wish the restaurant and bar had been open inside the hotel

great location, reasonable rates and a grab an go breakfast.

full breakfast is good to have

breakfast was great--more than i thought it would be

breakfast was decent

the breakfast was delicious, especially the scrambled eggs

location was perfect and the breakfast was made to order and delicious

the place is very clean, offers free parking, and has a wide variety of breakfast options

beautiful rooms, comfortable beds, delicious breakfast

friendly hosts, delicious free breakfast and a short walk the the falls.

the rooms were clean and the breakfast was amazing and vegetarian friendly

child enjoyed the pool

location and the kids enjoyed the pool.

the pool didn't look the best, but the kids didn't want to swim anyways

kids enjoyed the pool

breakfast, the restaurant and the location.

only thing i didn't like was that the pool was way to cold

we loved the spa tub in our room. we also loved how quiet and tranquil is was for relaxing.

pool was right outside room and everyone was enjoying it

access to the outdoor pool was a wonderful bonus

little extras like extra pillows and towels already stocked in the room as well as placed at the pool

the location and the breakfast

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the right place

excellent location. the room was spacious and clean. breakfast was good.

i wonder did they laundry those routinely

a dance competition and were allowed to use the international room for a pizza dinner with the kids

we enjoyed the arcade and it was a nice surprise to receive free credits for the kids

nice pool and large arcade that the kids enjoyed

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

no smoking room no room service

gym, pool, mattress

while i was on the bike a bunch of young kids came in and were just playing around with everything

not a heated pool and i wish they have a better list of food

indoor pool and excellent bar, staff was very friendly and helpful. excellent breakfast buffet.

bigger rooms available, small inside swimming pool and gym

the staff is great and they allow dogs. the bar manager is awesome!!

pool/gym is very dated

the pool had a funny smell

the exercise bike in gym was rusted so couldn’t ride it

cold pool, gym closed

ac, cracks on tiles/toilet, toilet & water pressure low, noise carried from the hall & next door, gym closed, bfast late (starts at 8am), pool is

breakfast service at the patio was too slow

the room i had faced the parking lot behind the building - so absolutely no view to speak of from my window

kitchen needed a bar of soap as dish liquid was almost gone and didn't want to take the ones from the bathroom as

t the buffet stuff)

free parking

it was kids friendly and they made sure we felt great

clean rooms, clean and warm pool, hot breakfast

i came early and was told i would have to pay an early check in fee

we like everything about the hotel including the pool and hot tub

noisy people & kids

would have liked the kitchen supplies in room but i understood that they could have been requested

rooms were nice and came with kitchens

of the laundry facility and vending machines

kitchen was unequipped. no dishes, utenlsils, etc.

i liked the in room kitchen appliances.

the hotel is located in a green area,breakfast is good ud83dudc4d liked the pool and gym.

we made use of the pool and a decent breakfast that is offered was refreshing

breakfast hours

the pool was small. the waffles did not cook completely.

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

cept the wifi) and paid 15 dollars a day for them

out of parking lot recommended to my family as they have young children who would love the indoor water park

i like their fitness centre as well, very clean

plus, it s nice that the hotel is connected to the casino, restaurants and clifton

to water park, parking, restaurant, friendly staff

free breakfast was great

the continental breakfast was excellent, the pool clean.

the breakfast was complimentary; it was not very tasteful

the set up the spa bath the location

pool for everyone as well

the watching my kids play cards with me and my kids love walking the “window bridge” to the water park and i had car problems and was embarrassed and worried and jordan was not only

easy access to clifton hill and water park

requested an early check in because our granddaughter had an unexpected procedure done and we were so happy to

court yard lots kids running around

kids loved the bunk beds, location was terrific and the water park was a blast

rooms were clean and breakfast was amazing,lot of options.

nice gym room and pool

pool seemed very dirty

the rooms were spacious and had clean kitchen facilities

the breakfast bar was good location was convenient, right off the highway

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

good breakfast, nice poo, free parking

close to the falls and casino s

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

to the funfair and restaurants and so close the the top of the falls great rooms fridge free parking free breakfast and no

hoping for varieties for breakfast

that we had to ask to be let into pool and then could not get out the lock wasn’t working

gym is 24hours but pool is not.

the pool was perfect

breakfast pretty good

i ve stayed with my kids before too it s perfect for children

i went to babysit, while my kids enjoyed adult time

if you have kids, there's an attached water park and arcade

the stay was nice , clean hotel and room service was nice.

there was only info about the casino and the the water park

the spa tub how close it is to clifton hill

the kids even went into the pool

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

great staff, convenient location. clean facilities. pool and hot tub were also great

no fan in bathroom and only 3 kleenex in alergy season and very noisy people above us posibly kids jumping and

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

laundry facilities helped with washing our sons blanket as well

and my girls enjoyed the heated pool

the pool is an a+

great location. large spacious room and comfy big bed, plus early check in was a bonus !

the lady in the breakfast service was very polite and helpfull

it was perfect, clean the breakfast was delicious, the serving girl was super nice

breakfast was disappointing

nice pool, wifi and coffee pot in room

was clean lovely breakfast person at front desk was very good and the cleaning staff was very

bar fridge broken

the lock from inside of the room, the steel bar that locks into the frame was missing

bar fridge had packing tape all crumpled and stuck all over it

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

were kind to accomodate us for an early check in and late check out

early check in, room upgrade for free, unexpected room quality

decent location. they did allow early check in on a snowy day. which was very welcome.

friendly, helpful staff. loved the pool.

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

i wish people actually used the pool, but its not really a big deal

location, loved the pool!

love location clean pool friendly staff

the kids loved the pool

the pool was very clean

mmy) - 10/10 free overnight parking - 10/10 value for money - 10/10 wifi - 10/10 beds- 11/10 bathroom - 8/10

we had a late check out

it's better if there's indoor pool

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

ey were super clean but outdated) great effort by the

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

to get ice you had to go upstairs to laundry room

the pool was right outside our door and perfect size for the kids

was small for kids only

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

towels were a bit small and the gym is also really small, but this had minimal impact on our experience

pool/hot tub, very clean & relaxing

no complimentary breakfast

clifton hill was across the street. many places to eat. breakfast at the hotel was exceptional.

separate area for breakfast and plenty to choose from

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive bathroom

clean, spacious room, well-equipped mini kitchen.

the size of the living space and rooms. the kitchen amenities.

it is great if the reminder email explains what the cutlery and kitchen equipment are included

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

staff were exceptionally friendly and able to accommodate early check in

no water in the pool, no coffee maker in your room.

we could n9t use the pool. when they said there was a pool

no pool

outdoor pool

m

how the continental breakfast was provided to us as room service

wifi didn't work

i had no wifi no matter how much the staff tried with my mobile phone.

wifi was probably available but didn't see any sign in the room for password

location and pool for the kids

a nice place lots of kids tho would have nice at the pool had a cut off time for kids like 8 or 9 when they should be in

perfect location to main street and casino. great staff. very welcoming.

lots of parking and nice pool area

nice spacious room

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

secured parking on the property, saves you a few dollars

the wifi can be a bit weak,but not a big issue...

clean room, wifi working good.

free wifi

rooms and beds were clean, had a pool and was walking distance to all attractions

was nice and also management was good taking care of what we need and highly recommend that place pool was nice and open 24

nothing much. the pool was drained in the summer. superficially, the hotel was outdated

i didn't have the chance to try breakfast, as i had to leave for toronto early in the morning, but i would definitely recommend

the breakfast not good

good location lots of parking good walk to main strip and equal distance to casino

the gym was open and able to exercise anytime of the day

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were clean

had the jr presidential suite which had a king bed, a pull out couch and a jetted tub which the kids enjoyed a lot

wifi not the best. kept losing service on phones.

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

great value and good breakfast

nice location, good breakfast, comfortable room.

we arrive at 12 pm, and the staff allow us for early check in

the swimming pool was cold, and the hot bath-tap was giving bubbles.

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

pool was advertised as heated but didn’t meet this claim

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

was good the cleanness was super, the staff was amazing, the breakfast that was included was super good

somebody using fire exit at the back door near gym area doors

no early check in but they held our bags until we could go up to the room

loved the complimentary breakfast

beds were very comfy, staff was extra friendly and poo was perfect for the kids.

we used the pool and the gym and both were fine

reno’s were nice, gym was perfect for us. nice breakfast selection

bit spotty)

room was clean and parking was free

access to the room from parking

i had no clue there was wifi

bit spotty)

additional parking charges for guest, poor wifi in room

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

great spot for families and kids)

this is very dangerous especially for kids

and wifi was sketchy worked one minute then stopped