gym and swimming pool available too

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

the roof top bar is really nice perfect location

rooftop bar and restaurant was one of the best in area

rooftop bar was a little noisy

the gym was relatively well equipped for a hotel

gym was next to the pool too, also a plus

resort fee was a little high considering what it covered; bottled water, gym, wifi and a fruit at the front desk

the gym is a bit small but has quality equipment and a good view

modern, quiet, good amenities, restaurant, pool.

corner room across the piano bar music

open bar was great

we adored the bar and the aesthetic big time

great place, excellent location, wonderful staff! rooftop terrace & pool lots of fun.

the room was comfortable with excellent ac and wifi

the plunge pool was small but great to cool off after walking around all day

the pool is clean and not too warm, even in the summer

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool area had an event with a dj in place one night had an amazing time with drinks available in

wifi was horrible on two days

it was a struggle given the fact that i had suitcases and both kids

the pool was smaller than the picture on the advertisement.

the main king size bed was incredibly comfortable (sofa bed only suitable for kids)

no consistent wifi, no internet, no tv. shower water was nonexistent.

center of town, lots to walk to, nice room. rooftop bar is terrific.

bar at the top of the hotel needs some work with their customer service

the rooftop bar was a definite bonus

bar played music pretty loud into the night

great rooftop bar with awesome small plates.

the bar staff, dori and giovanni, were beyond exceptional

you can watch them make everything if you sit at the bar

rooftop bar was closed during our stay and rose sunset hour was not given, but two glasses of champagne was

lovely courtyard bar , infinity pool and small rooftop gym

the infinity pool was stunning and we enjoyed many hours on the roof

bar manager was not helpful, he wasn t rude, but he wasn t helpful

this blatant dishonesty ruined our plans, upset my kids, and left us feeling completely disrespected

grateful being we had our two kids and were really tired:) we will be back

the food - room service and at the restaurant - is great too

laundry facilities were out of service during my stay

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

limited menu for breakfast but i like it anyway. excellent location.

i love the scenery the pool on roof and the great amenities!

that it didn't have a proper restaurant. only a bar and lounge area.

doesn’t include the breakfast for the cost that it’s not that cheap

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

atmosphere and livelihood of the lobby casino was perfect

zen spa was also great, relaxing and the therapists very helpful

beds were comfortable location was great and on site casino was excellent

the elevators, the gym, everything over capacity and no measures, no staff taking precautions

pleasant, helpful and attentive staff, great location, nice gym, good restaurants on site

there's a lot of area to kids of be secluded on the grounds of the hotel

they need a better game room for the kids. in the basement is not ideal.

i thought carpet in our room was a little old. food a bit pricey and drinks at pool to pricey.

staff, room service, facilities, all excellent.

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

location from the airport and to the cruise port well equipped kitchen very comfortable

hot breakfast was served and the waffles were delicious

swimming pool to small no bar at the swimming pool.

close to distrito t-mobile, and old town, but you do need a car to get around or take the hotel shuttle, but the shuttle runs to 5pm or 6pm only

didn't like that the laundry was ridiculously expensive

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much

my kids love the pool and the gym

as a veteran i wasn t able to get a discount and i was over charged for early check in.

the pool bar was excellent

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

- regrettably, i observed that half of the gym machines were in a state of disrepair

it is close to where i was working. the availability of a gym.

the gym was small and stuffy

rooftop area, fitness center and laundry was closed but pictured prominently on the booking website

rooms are nice and the rooftop pool area is nice too

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

pool is very small

) also, it would have been nice to have espresso-based coffee at breakfast

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

kids friendly

cove beach great for kids

the view, the pool and the beach.

the location and the gym was not too bad. towels were not provided at the gym.

bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop

everything..the room... pool view. location ud83dudcaa

), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept informing me of every time it dripped

we were accommodated in a fair size studio with kitchen

room service for breakfast was helpful and wonderful.

pool options + being close to the beach

i love the pool area and bar

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

one glass of wine at bar was $16

all of the above, but the big plus was the swimming pool and the laundromat... a big plus.

restaurant or bar not open

the gym was

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

location was great. it was nice to drink by the pool.

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

mini bar was never restocked even after i asked them to do so

the atmosphere is relaxed and stylish, and the adults-only setup makes it feel calm and grown-up

i loved how room service came to clean daily

location and pool

breakfast to the room was served in plastic cups and burger packaging

food , amenities, the pool area . rooms are perfect ‘

place was amazing overall highly recommend for an adults only experience

breakfast was a scam

poor breakfast

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

breakfast was delicious, but it took a while to get served

the breakfast wasn't great for kids but we ate at other restaurants outside the hotel

booked a ocean view room with a balcony, but had only a partial ocean view and we overlooked the gym roof

spa prices

the kitchen is equipped with basic essentials

gym

musty room, small king room, nasty breakfast l, no laundry onsite

pool was too green. laundry room was too tight and more expensive than the hilton.

continental breakfast.

facilities...pool, gym and breakfast very clean and excellent service

the pool and gym were both small but good for what i needed

pool needs be cleaned

the pool was also nice for the kids

the pool and laundry was not working.

breakfast was shared at el canaria, for the price difference paid to each hotel, i would expect a

if they want to make it more family oriented they need to have kids

the pool bar employees service wasn’t top tier

they gave us late check out

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

casino & lobby events were fun

were wonderful at acclimating our luggage for early check in and check out

the pool and the pool table were really fun and there's also a piano in case you want to use it

the terrace and pool were nice also

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

great location. easy access to room and pool.

the pool looked nice but i never used it

no pool

no access to the pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no pool but a spa on the top floor

the hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city

to the beach and proximity to great restaurants and the casinos for an easy night out

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

were some facilities that were not working - like the come restroom and the laundry facilities

coin laundry

very old & scary elevator storage area for belongings in laundry room not locked

he booked us in early and gave us information regarding a laundry

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

gym also needs some updated cardio variety and maintenance of equipment they have

casino needs an overhaul

access to beach, kids play pool, hot tub, sauna and bar

5$ extra for room service

the staff were kind and helpful and the resort gym was a great perk, with all the equipment you could want/need

one dark skinned gentlemen was super helpful with locating a laundry facility for me

and we had access to the kitchen with fridge and microwave

also the communal kitchen was open for travelers to use

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

the hotel has a cosy little garden and a shared kitchen

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

the breakfast was great and the inn was very quiet and not noisy. the pool was also nice

breakfast was very good and the breakfast room service was great

no room service, and the bedding had stains

breakfast was good

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

the beds in our kids room felt the same

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

great location in condado laundry area and rooftop pool

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

room size and layout, breakfast, pool

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

no pool

didn’t like that the property didn’t have a pool only 2 jacuzzis

we enjoyed also the gym and rooftop jacuzzi

better gym facility with more equipment would be nice

quiet room and comfortable bed, has a nice gym.

the gym was close. the pool is too little for the hotel.the parking is too spensive.

pools and gym at your disposal

free soap for laundry

good location, friendly staff and nice property. late check out was amazing to have!

necessarily a dislike, i just wished they utilized their bar more

no room service no bottle water

my daughter s loved the pool and how close it was to the beach

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just merely did his job

to the lovely beach, friendly and warm front desk staff, clean room, comfy bed, good wifi, walk to cafes, shops and restaurants, short ride to old san

the design was amazing not to mention the beautifully built pool

the hotel bar is permanently closed

room service was horrible too

it comes to room service and hygiene and cleanliness, they don t offer a turnover service daily

cheap coffee machine in the room. no wifi

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

early check in with friendly staff

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

great modern kitchen facilities

plunge pool is kind of a joke

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

not really a swimming pool, just a small almost bathtub. but the beach is nearby

the little plunge pool was awesome for cooling off

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay again

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the cleanliness of the rooms and accessible features like the pool and coffee.

we loved the private pool setting (because of covid you signed up for private pool hours)

from the checkin, to the room, to the pool and the terrace next to the poolside

the bar at the hotel open daily

the pool is not working ud83dude14ud83dude2d

a rental car(uber takes forever because they don’t really run in that area) and there is no laundry room

breakfast staff was very friendly!

the breakfast area looks ok tgere are areas in fro t of the bar facing street where the wall is very damaged by some kind of moisture coming inside

thank you for having those breakfast to go ready

the breakfast was excelent

buffet breakfast

comfort, excellent service, cleanliness, security, the parking was included and breakfast.

outdoor bar area

the breakfast was okay but the coffee kept running out (which does not bode well for folks who needs

breakfast did not serve morning juices.

beautiful decor, pool area and rooms. staff was friendly and attentive. close to airport.

need more pool lounge chairs

breakfast was good with a variety of choices

everything excelent. friendly persons nice and clean room and pool.

the breakfast was ok, but all i cared was the coffee

we arrived so early and he arranged early check in plus breakfast for us

i like the location and the pool, the quiet atmosphere ud83dudc4c.

there's a laundry room in the basement which is handy to dry your soaking beach clothes

problems with hotel wifi.

room was comfortable the bed was comfortable hospitality was amazing and room service as

nice bar and lobby

all except wifi , terrible!

they did have a community kitchen with a fridge and microwave as well as a stove

kitchen has very dim lighting and the light above the stove hood doesn't work

it didn't have the fridge in the room. they had kitchen near the room.

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious; super close

the staff was amazing, the room, ac, kitchen i mean everything

breakfast options are limited, just muffins or croissants

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

the breakfast buffet was awesome

decent breakfast with a reasonable choice of food

staff and great options for breakfast

open bar every day, attentive staff, and very central to nightlife in san juan

casino was nice, the employees were excellent and the rol was an average room pool was awesome

were not able to connect to wifi and problems with tv channels

no entertainment center for kids.

the staff was great, homemade breakfast was great, but the best was the restaurant located on the premises, the food was amazing

different hotels out of town and usually they upgrade my room or give a complimentary dinner or spa or something but nothing from the royal sonesta

new renovated rooms, spectacular views, pool area is really nice and well set up

the breakfast is a little expensive for what you get.

i appreciated the upscale feel, quiet rules, courteous staff, managed beach seats, and decent gym equipment, i would only suggest the following things: 1

the front desk manager ms jennifer surprised 0us with room service for our anniversary