beside the bed, they were on the other side of the room, but the main problem was that the wifi

the air conditioning and wifi in my room worked well too

wifi was a bit weak in my room; functional but only in certain areas of the room

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

wifi, clean rooms, updated bath with rainfall shower head

good wifi/internet/network

free wifi

good for 1-2 night stay the wifi worked good

very comfortable and the breakfast was great which we had by the lovely

breakfast, very comfortable bed

clean, friendly staff, very good breakfast in a colonial style hotel.

time, knowing clean comfortable beds, good showers and reliable wifi, friendly staff and a great breakfast awaited us

breakfast was simple but good quality

staff was so accommodating and friendly, and the complementary breakfast at the corner restaurant was great

wifi just at the lobby,but no ploblems for the cost

the staff is really nice and includes free breakfast with your stay

they actually offer breakfast but you have to move down to a restaurant which is located next to the hotel

wifi on the entire hotel not only in the lobby

pool tile looked like it hadn’t been scrubbed in the last 5 years, there was a wet spot by the

- the staff from w5 bar attached at the hotel is very good, the waitress is very useful and very kindly

into an amazing place with great staff, rooms are big, clean, breakfast is ok, it was a shame the pool was closed but due to the pandemic is understandable, the area is really

staff, pool and shower

nice upgrate room, excelet service, bar with live music on friday

breakfast is good too and the beds are comfortable

i was checking out before breakfast time and couldn't arrange a packed breakfast to go.

super clean, nice and tasty breakfast and the staff are really helpful

very close to the airport, friendly staff, good breakfast

left before breakfast but have stayed there before

breakfast is served very morning from 6:30 to 7:30

breakfast was good

breakfast was limited but ok

no breakfast

found the hotel kitchen staff to be a bit problematic; when i asked for breakfast with still 15min to go - the staff was somewhat reluctant to provide the full breakfast

wifi signal did not cover whole room 2bad facility during shower, it take too long to waiting hot

as spanish such simple question breakfast time

good wifi and tempting pool

cold pool, how about a solar heater?

wifi could've worked better.

quiet spacious room with all restaurant / bar facilities

the pool is very small

regular bread for breakfast will be great.

beautiful hotel wirh comfortable rooms and great service. great breakfast aswell.

is really helpful rooms are clean well kept and breakfast was very good even though it has limited items and many restaurants just opposite to the

everything was beautiful and breakfast amazing

were told the breakfast was included but the bill charged us for breakfast

breakfast buffe and city views

i loved breakfast, and the room is very comfortable. nice location

they also included omelets and any type of coffee in their breakfast buffet

because of covid they’re serving breakfast from menu, i think that’s great

breakfast was ok, not great.

the gym - no sunlight, very dark

gym is in a interior open area on the second floor

double room is very small, the hotel is very old, the gym is not clean, very old equipaments

the omlets available for breakfast were very good

gym is very limited

gym is locked unable to access

rooms are run down and old. needs urgent refurnishing. the gym is tiny tiny.

the gym is ok equipped but the size is tiny

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

shower gel, especially as nowhere in the shower to put the soap without it falling down small gym seemed ok, but didn't use it as couldn't find it at first : signs all over the hotel and in the

hotel is cute, romantic and excellent breakfast each morning

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

loved the breakfast

the location is also excellent and having the different options to chose from for breakfast was also great

breakfast needs more variety

i had to deal with everything being shut down, i didn t get to experience the pool, the gym, or the breakfast buffet

the breakfast was fantastic.

great location, helpful staff, good restaurant and a rooftop pool and bar. great place to stay!

clean, new, great breakfast, great gym

good gym with everything you need

no water filter in the room, not the best wifi, at least during my stay.

kitchen lacked some of the basics like tea towel and cleaning products

awesome location, great spacious unit, delicious breakfast, friendly staff

liked the fact that the rooms were like entire apartments, and breakfast was included and even delivered to the room upon request

rooms with everything you need including a kitchen

late check out

the staff were wonderful, especially viny who was the airport shuttle driver! a very nice hotel!

guatemala have been pleasant but the marriott staff were really great especially the 2 wonderful shuttle drivers i had who were genuinely very nice and make a huge effort

touches throughout - the gym, the courtyard on the 4th floor, the outside seating in the lobby

also there was no breakfast included in the price

shuttle service to airport, must to be requested before arrival :-), now i know that information is

room service stopped at 9

great beds, very comfortable. pool/hot tubs and gym on the roof

very nice spa area

breakfast is amazing

parking was always available and

location, free breakfast, parking, helpfulness

was a bar down the street that was really loud

hot water, and free breakfast

good breakfast. friendly staff. comfortable bed and nice bright room.

bar was closed all day sunday

good shuttle service. helpful staff. comfortable room - great breakfast!

great pool and gym

pool area was a hit with the kids

building with a booking six months in advance they gave me the closest room to a very loud bar across the street

wonderful bar n restaurant

quiet, great breakfast buffet, allowed early check in, called massage therapist for me.

from the staff that goes out of their way to provide everything we needed, to the relaxing spa massages, the delicious food options and comfortable rooms, we were not ready to leave after

the breakfast was fantastic

the buffet breakfast was very good in terms of variety and the staff at the front desk area, the breakfast

the pool and gym were large and a great escape

loved the spa that s always a nice addition

excellent hotel. kind and thoughtful staff. good sized gym. good location. good value.

breakfast should be included.

e to another unchanged flight), the clarion staff stored our luggage, gave us breakfast passes, a pass to the jacuzzi, and prepared a room for us by 10am

location, breakfast, room, gym all perfect.

the underground parking space: too narrow!

are great, location is safe and walkable to the location shopping centre, lovely staff great gym

great breakfast buffet. lovely clean hotel, great service.

pool, hot tub, wet sauna, gym equipment beautifully decorated

only one elevator was working over 3 days.... fotos variety at breakfast culd be better

gym

secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive compare with the prices at the restaurants

the large rooms, pool, jacuzzi, big 4k netflix tv, flexible check out.

it's great for group travel with a full kitchen, living space and dining area

very clean. loved it had a full kitchen. couldnt enjoy it due to short stay.

for kids - there is a pool, swing set, and laundry available

location, easy parking, small but nice courtyard, free breakfast, friendly staff, yummy room service

hotel provide manicure and spa services as well

easy parking and polite staff

the parking is right next to the lobby so that is more convenient than some of the big hotels

the breakfast delicious

safe underground parking. very close to the airport. in safe area of guatemala city

the breakfast was super complete, and the room service was excellent

take an elevator to the parking you had to take a long circuitous route through the camino real next door

they had a casino in the same building and the gave me 200q free to use at the casino, amazing

same day laundry service, helpful, friendly staff

people at the reception and at the breakfast were really nice, they helped storing our luggage

i loved that they had some kitchen appliances like a fridge, coffee maker and microwave

breakfast was terrific.

breakfast was great'the staff are all hardworking and familia

free breakfast was great

breakfast

they have a shuttle from/to airport for free and works on time. the hotel in general was good.

wifi was strong and i was able to do video calls for work

hot shower and modern amenities and fast wifi

ol, gym, restaurants, etc)

they have indoor parking and a pool table. they have a clean kitchen to use.

always at front lobby area of property (parking)

couldn t get the wifi to work in the room

tikal futura has great food and excellent breakfast options

bathtub had a leak and wouldn't keep the water in, parking can be a little challenging

the bar on the gorund floor was outstanding with great staff and good food and drinks

only inconvenience was trying to get room service in the morning

the decoration and the attention. great breakfast. location is great.

typical breakfast is superb

super friendly & helpful staff. room was clean and comfortable. nice public areas. good wifi.

very personal attention; breakfast cooked for me by staff; anything i needed was what they wanted to do

very cute, beautiful art and artifacts for decor; super helpful staff; good breakfast.

there is literally nothing on the building, only a tiny pool without bar o staff

from the revolving restaurant to the amazing rooms and very comfortable beds, to the delicious breakfast and very professional and friendly staff- the hotel was wonderful

the room keys didn t work in the gym and pool areas.

there was a denny's next door which made a good breakfast stop for us before we went to the airport

no breakfast service before 7:00 am

breakfast tasty food and those who attend the tables are excellent people thanks for the

the wifi in the room was not working, even after i talked with the reception and asked kindly to fix it

it s close to the airport , the breakfast and dinner buffet are great.

the breakfast was very good, it was buffet style with good selection to choose from.

urkish hammam)

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

room service was nice and kept us going after a long day travelling

free airport shuttle (both ways) great breakfast, friendly staff, clean rooms, comfortable beds (+) previous reviews were complaining about the shuttle not being there (-) but they also have shuttle which is free not as another revues mentioned there is no fee for (+) super close to the airport and free shuttle (+)can walk to the entrance daily but the staff insist on catering to you with a quick ride in their shuttle van (+)proximity to airport, less than a 4 min walk, and free shuttle (+) the airport shuttle is free and runs 24 hours a day (+) very close to airport with shuttle service (+)beyond to accommodate us for a super early flight as for providing breakfast to go as well as the shuttle service (+) breakfast and airport shuttle provided at times we requested (+)used it for resting and their shuttle service to the airport for my 3am flight

there was nothing with the wifi info in the room to utilize the tv or our phones

extremely comfortable rooms, good wifi, tv with netflix and hairdryers etc

no restaurant, but they will prepare a small meal from a limited menu with room service

they also had the best breakfast we had the entire time we were in guatemala

close to the airport, helpfull staff, easy check in, good breakfast

good breakfast and only a short walk to or from the airport

we enjoyed the breakfast in a small but beautiful garden and yoga on a terrace

i was not there for breakfast the next morning, my plane left early and the manager took me to the airport

the breakfast was warm and made instantly according to each one's request, we all very much liked the

wonderful breakfast

tasty breakfast available in the morning

rooms were comfortable and breakfast was great

great breakfast and friendly staff.

we had a great breakfast before our ride to the airport and would recommend casa aurora to anyone needing a safe,

the staff couldn't have been more helpful. room was large and breakfast great.

the breakfast in the morning was much appreciated and good-tasting

also a lovely breakfast

breakfast, shower and bed

rooftop pool, safe, clean, staff very accommodating

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

room service food is delivery from nearby restaurants and was very tasty

the rooms are very nice and clean and the breakfast is in a lovely little courtyard and very delicious

breakfast was super

attention to detail, very cute cat roaming around, good breakfast, private and secure area and parking

excellent breakfast, wifi and 2 mins away from the airport

clean, newly renovated, parking, great location, friendly.

good location, easy parking, comfortable bed

good breakfast ,great location ,firm comfortable beds,great value for the cost

great ac breakfast included and walkable to airport

breakfast was simple yet satisfying, the bed was comfortable, and the room was clean

no to-go breakfast option

staff were lovely and there was free breakfast that i did sleep through :/ room had an on suite and everything was quite clean

t necessarily unpleasant) smells in the rooms; if we d like to have breakfast if wouldn t have been in the same

and location is perfect, close to the airport and shops to get breakfast or other supplies

the staff was polite and friendly, the beds were comfortable and they served good breakfast

t door locks) breakfast so bad, for that price i can get something better

like this place, there is everything you need, good bed, quiet room, breakfast

everyone was very kind and helpful, and the breakfast was great!

great shuttle from the airport

at 4am and they even had prepared sandwiches for us to take with us, as it was too early to have breakfast

the property provided free shuttle service and prepared breakfast for us at 3

the property provided free shuttle service and prepared breakfast for us at 3

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

very clean, great breakfast and friendly staff

close to the airport. friendly staff. clean. free shuttle to the airport.

friendly service and early check in. close to airport and free shuttle service at 5am!

close to airport friendly staff airport shuttle service

the shuttle service is included

hours at dawn), we had to look for a hotel close to the airport, which would allow us to board a shuttle (in our case to panajachel) the next day

hotel very close to the airport, friendly staff, free pick up from airport, strong wifi, hot water, string wifi

very safe parking and quiet rooms

in the rising, the shuttle picked me up and i was off

spacious, comfortable rooms, hot water, strong wifi

close to the airport, offering a free shuttle both ways

free parking

modern. extremely well kept and very clean. nice restaurant and good breakfast!

hotel has really nice and large rooms, a comfortable bed, it is clean and it's got a reasonable gym

the beds are very comfortable, there is kitchen with a stove and microwave and the second night a washer and dryer

the pool sauna central location

breakfast was good

the breakfast was delicious and everyone was very kind and helpful.

we booked a shuttle to and from the airport, that it’s said to be free

return airport shuttle included in my booking turned out to be only one way

really clean and comfortable room. free airport shuttle even at 03:00 am.

the gardens, gym, pool and restaurants

redtorant buffet price wasto high and the bar price is to high

the gardens, gym, pool and restaurants

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers for cocktails and the room the air a was broken

swimming pool is in front of the road, so not relaxing at all

the breakfast, the views.

the views, breakfast, weather so cozy in the room. the staff

said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery shower

rooms were adequate. breakfast was good. great view.

secure parking. comfortable beds. gorgeous view with delicious breakfast.

the stay the breakfast and the place very nice all excellent

understand that the pool was solar heated

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

the pool area, the delicious food and comfortable bedroom

nice breakfast with view of volcan fuego

bike and went for a good ride to enjoy nature outside the property and came back to have a great breakfast

clean, with a great kitchen, bathroom and super friendly staff

very strange for a spa hotel

spa facilities are great (when they're switched on)

had an incredible experience at le suisse spa