good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were

pool, the food is fair per price, the green areas were clean and well kept but the conditioner air

swimming pool

water to shower and at the pool

bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site

didn t stay for breakfast this time as early flight , but highly recommended

entrance to parking lot was very confusing to me and multiple uber drivers 2

is a soriana grocery store across the parking lot

roomy, big bathroom, very comfortable beds. easy parking.

the receptionist told us it was the pool heater

water in the pool was cold no wifi broken fridge broken bath top tv didn’t work when we got there room service

the pool was not available for guests as there was a private party taking place that evening

we were looking for a large room with a comfortable bed, a/c, strong wifi, and a pool

front desk employed, response to service, ubication, swimming pool

place to stay, wish to had more time to enjoy the swimming pool or restaurant

the pool heater was not available, and most of the time the shuttle driver was not available

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

friendly staff, great location and wifi service.

pool was very small

the room view was to a parking lot where ypy could see junkies and drunks

very nice view of the pool and very rustic look

the wifi was also not working and we brought it to their attention but they just kept handing us the

pool and facilities are gorgeous and can be the main reason people stay here

the wifi never worked, so, if you have the great need to use it

ffet).

hotel was nice and clean. breakfast was amazing.

include breakfast

never said hi, it took forever to get pool towels

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

pool is awesome, rooms very clean and modern decor.breakfast is full buffet highly recommend

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

great location super good and healthy breakfast staff was super firendly and helpful

you can use services

hotel is quite new and has an interesting parking lot so that is fits one car per room, although being small

the fresh fruit at breakfast.

we did not have breakfast. the rooms are quiet. plenty hot water.

location, staff and breakfast were okay.

the food, the laundry service and good price

breakfast was super, lots of choices even roast pork and broccoli

my reservation included breakfast & options were tasty and varied

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

if the gym is well equipped, it's extremely dirty and no maintenance is done

to main roads to and out of the city, room equipment good, the breakfast buffet was very

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

laundry was free

the gym

breakfast with enough quantity and variaty

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

i like that they have laundry that you can use, and give a one free laundry pod

hotel, quite cheap great service, heated pool and the gym is also great, not really expensive one of the cheapest with pool on queretaro

they do have free off street parking on site and ac

the staff never told me how to arrive to my room from the parking slots

was a heated pool, which was my first criteria, food was good, got a covered car parking which was included in

the buffet, the gardens, the parking, the room service

breakfast was shared with the whole staff of a company and made the experience none pleasant and

the parking was underground very accessible breakfast was good and staff was very polite.

the breakfast was good, but actually it could be more rich

breakfast was not good

the breakfast was a bit pool.

breakfast was ok. decorations are very good.

travel to querétaro mx and tried different facilities and so far nh was the best place to stay breakfast was my favorite

the gym and the furniture

great room, great breakfast buffet, espresso machine and free cookies on every floor.

unsecured parking lot

also the breakfast

great gym facilities

the rooms are very small, tv doesn't work well, wifi is slow, gym is unsatisfying

pool very nice

pool quite crowded on sunday due to ? day passes.

the rooms are very small, tv doesn't work well, wifi is slow, gym is unsatisfying

didn t have any rooms available, so i had to fix my hair, put on my make-up and dress up at the gym

clean and neat, good business hotel with conference rooms, good staff. has an ok pool, too.

the rooms were clean and comfortable, breakfast tasty and pool nice.

close pool

this is ashame because the onsite breakfast kitchen, food, dining room and staff is excellent (wish it was a full service restaurant

breakfast-superb they are very attentive to each client, always removing the plates, and

free breakfast was only eggs and beans with bread

better breakfast option, better bar. wifi and cable system bad

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful, always available to our needs

breakfast is limited you get a ticket and they say this or that they are not friendly at all and

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

secure parking for my motorcycle, a pool, comfortable bed, close to centro and the historic area

the gym, the walls and wet area could use some aesthetic maintenance

it s confusing since there is two towers and the parking garage is hard to drive around

clean, enough space, good gym

parking, employees attentions.

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

the staff was helpful and the parking was huge

great bed, big tv, secure parking lot, and friendly staff

the bed was comfy and the pool was a nice touch

there's no good parking entrance road sign

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

breakfast can be improved

was good the location and the pool was clean

the only opportunities is that the breakfast is always the same.

breakfast was welcome but unimaginitive.

room service was outstanding!

they solved one little request we had at the swimming pool

room service so slow, in front desk very slow to pay by credit card

comfortable accommodation with good parking and restaurant and bar

also the pool need to be warm up because even at 2hpm it is really cold

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

very good and not expensive restaurant open for breakfast

the parking on site is great

location, private parking, clean rooms, comfortable beds

suite was lovely! location is great, parking was a godsend!

the restaurant had inane breakfast tv.

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

we loved having the pool each day

the parking is not at the hotel but it has valet parking

valet parking

staff is courteous, their valet parking is great

they do not have kitchen service, or restaurant service

quiet location + center of the city + valet parking + very clean + very well maintained + very well

very cute patio and design good wifi outside the room very nice & friendly staff

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi was iffy

there was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring from dinners

bed, great quality linens, towels, bath products

there had been written information in the room and a map to explain a bit about queretaro and the spa services

breakfast was excellent each morning

the wifi was good and allowed us to check emails and listen to radio caroline's internet broadcasts

breakfast was good

the breakfast included was delicious but mostly the owners were so kind and helpful and really made our

the free breakfast was a nice addition

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

the breakfast was also excellent -- delicious and beautifully presented

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

the breakfast offer instant coffee

staff was friendly all the time, it was so cool to have free cofee and water all the day at the breakfast room

breakfast, staff

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

the breakfast was made-to-order and serving hours were wide

great breakfast

breakfast was great, the room was well maintained and comfy, the location of the hotel is excellent

swimming pool, jacuzzi, breakfast

property is attractive and pool/spa

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

breakfast was disappointing

90s disco music during breakfast did not match the setting.

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

the breakfast was excellent

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

breakfast is offered at 8:30 am it was never on time

hotel is beautiful, comfortable and we got a very good breakfast

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me about it

while wifi worked in the room, it became practically unusable as soon as you stepped outside of the door

wifi is very good

also #202 gets you pretty fast room service

room service was also available

it was very quiet & had a restaurant down below with room service!

there is no parking on site but secure parking is provided very close by

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

i wrote it before room service and it's food are excellent!!!

good location good wifi stuff understand english clean

location was good, had parking for us

rooftop bar is a great spot to view the city and have a drink, it get pretty loud up there on weekends so

free car parking under the hotel, which is handy

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

breakfast is delicious and usually included

breakfast included was a great $ saver

the breakfast and the service were excellent

breakfast everyday

excellent breakfast

free parking

gym old, dirty and machines don t work

i enjoyed the breakfast in the restaurant

it is super close to the city center, it has safe parking, room is super well equipped and the service the hotel cannot be better

wifi speed was too slow.

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

building, great location, very friendly and helpful staff and the breakfast on the balcony was a bonus

breakfast is brought to your room so you can eat in your room or on the patio outside your room

loved the breakfast and the sitting area outside our room, tierra

we had to leave early in the morning before the breakfast, but they had several types of alcohol

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

good wifi

location, staff, ac, shower and wifi work well

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed, several windows, great lighting

- any option for breakfast or

i didn't had breakfast.

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

availability of a continental breakfast would be a plus but room coffee was excellent!

the hotel itself is beautiful and charming and very comfortable and the free breakfast on the rooftop restaurant was so convenient and delicious

biggest problem is the security and noise conflict between a roof-top public bar and restaurant on the 4th floor and rooms below

the bathroom is large and comfortable and the wifi speed is fast

lovely people. great breakfast. great location.

great place, good location near the city center. we also enjoyed the buffet breakfast!

hey didn’t offer a breakfast

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

central location , breakfast ladies excellent,

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

were only 2 breakfast choices

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa, patio, cafe, bar, etc

extra cost for breakfast on saturday and sunday

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

hotel, beautiful room, amazing beds, great staff, excellent breakfast

breakfast was excellent in beautiful surroundings. full breakfast eggs fresh fruit coffee

the pool is nice, they also have parking space

1 night, but the location was excellent as we were able to walk to a restaurant for lunch and breakfast the following morning

had a small request to accommodate my son and requested milk a few minutes before breakfast time, minor staff the rest was

hotel is very pretty & small pretty pool in the back and terraces with beautiful views

is wonderful, rooms are more o less clean, the rooms were close to each other as requested, breakfast so so, easy to

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

breakfast here is clearly very good as the restaurant was full when we left - we didn't have time

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

staff were very friendly, the jacuzzi was clean and breakfast was nice

didn't kow there was a breakfast

excellent wifi

i had breakfast nearby. they have just a coffee area.

the pool to cold

they say they have a pool

added bonus was the small pool you could also use in the sister hotel round the corner

and my breakfast was delicious

plus, there's a small heated plunge pool to relax in after a day of walking

hotel staff was excellent and the breakfast was top notch

we didn’t get to eat breakfast unfortunately

it is a beautiful property with a pool and delicious breakfast

lack of room service, no drinks nor food available

of queretaro historico area; clean, comfortable; excellent staff & service; courtyard w/ patio, pool, and library

no room service

room service, needed more.

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials will surround you at tá

plus the pool with chairs in

pool area is nice

pool is a lot smaller than the pictures and not really well maintained

lovely pool and outdoor space and amazing friendly and attentive staff