pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

great location. easy and secure parking. friendly staff.

there is free parking in a garage half a block away which was easy to locate and enter

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

room service, comfy room

breakfast - very small and not much choice

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

good wifi

poor lighting in room, tv didnt work, pillows were mediocre as was the bed, wifi was like 7 for speed

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

strong wifi which is importante if your here for work

know about any breakfast, everything was good about the hotel but i think they can reserve some parking spots to avoid issues with the

i enjoyed the continental breakfast and also the full breakfast menu

staff, and continental breakfast was as expected

said that breakfast was included, but it was only toast and coffee

the free continental breakfast i paid for was the worst breakfast anyone could have

the breakfast was meager, just toast and some fruit

terrible wifi lukewarm water

wifi was very good.

parking

the room key, location is smack in the middle of the historic center, it s got convenient valet parking, beds are

excellent wifi, plenty of hot water, a great stay

good wifi

the front staff provided a hair dryer and the wifi code when asked.

the pool

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located next to some restaurants, starbucks and

mini bar had nothing inside to purchase

were good but the pool bar was never open

breakfast was excellent! modern hotel and very accessible.

the wifi is so bad !

rooms are large, clean and comfortable with great wifi

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

ask for directions to the parking

there is no wifi

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

average breakfast - but i am british

this is where we had our breakfast served to us

the included continental breakfast was good

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

we loved the included continental breakfast.

btw, the american breakfast was extraordinarily good and pleasant on the patio

breakfast was very basic but the serves were pleasant & do their best

the continental breakfast had far more variety than a normal continental

the continental breakfast which included coffee, juice, fruit, cereal, yogurt, bread and pastries was satisfying

price, clean, good breakfast, close to the historic center. staff were great.

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

the pool look nice but i didn’t used it

breakfast was not included in our stay but we had breakfast in the hotel, food was average

the pool was under maintenance, the restaurant had limited service.

i reserved, said breakfast included

complementory breakfast needs to better

parking its a little confused and dangerous, and pool water is very cold

the pool look nice but i didn’t used it

the pool was under maintenance, the restaurant had limited service.

the pool was dirty

late check out

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

the ac was broken in the gym, so it was extremely hot and humid in there the entire stay

spacious hotel with lots of light nice gym + swimming pool open restaurant on the ground

beautiful bar in the terrace with delicious food options

breakfast was amazing and extremely delicious

food and drinks at the pool were possible

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

was able to get a nice little workout in the gym

dirty pool

would have been nice if the pool was heated

nice people, nice wifi and the rooms are very clean.

wifi at all

en i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

breakfast buffet

the laundry room came really handy. the room was clean and staff was friendly.

the pool was very cold water

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you pay for it with your room's rate

the breakfast buffet.

the breakfast is descent, the parking is very spacious

nice convenient parking, stay was like expected and overall good, would stay again.

swimming pool small

the pool and gym 24/7 also didnt know breakfast was included and its buffet

breakfast / pool

the breakfast buffet :

the breakfast in the restaurant was very good and the staff in the restaurant was helpful and

that i got charged twice for my sons breakfast and both reception and cashier at the breakfast bar weren't able to resolved the problem because they didn't wan to be short with their money and

the breakfast experience was amazing

it would be nice to also have a small bar in lobby area

poliforum, zona piel) value for the money delicious coffee included in the breakfast

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

breakfast was not very good, is basic ok, but then the taste is awful

breakfast, time yo clean up your room, i used to arrived at 14

breakfast was limited

localization and breakfast buffet.

great breakfast and bar. rooms are big and nicely decorated, everything was comfortable.

had a pleasant stay, primarily using the accommodation for sleeping and appreciated the good breakfast provided, which was a lovely bonus

easy access from parking spot to elevator

breakfast was great; fresh fruit, eggs any style, full mexican breakfast, etc

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

i didn't eat breakfast

great location and good breakfast

the room was small. breakfast was very limited.

they gave breakfast during the morning

breakfast area is too small.

greta location, in house restaurant, pool, helpful staff

the room opened up right to the pool area and we looked forward to the brunch every morning

the pool was quite cool in the morning but was perfect for afternoon swims

beautiful pool, comfortable lounge chairs

the staff of the valet parking, pool, and location

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

no elevator from parking lot to lobby

food, location, staff, parking and size.

location, facilities, check in/out and free parking.

when you go from parking to the lobby take care when you step at the staircase

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

the pool was open but not ready on time

room service was ok but food not amazing!

great that the parking is underground

style, room service, location.

t part of the hotel) - worst sushi of my life

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

breakfast was very good, room was large, very clean, very nice beds, large tv

the only hotel in the world that i know that offers so excellent breakfast during 6 hrs (6-12)

com with kids booking

the bar and the restaurant was pretty good too

excellent in every way including the vast array of options on the breakfast buffet

also pretty decent buffet for adults and kids eat for free

the location, the pool and the restaurants

i don t think anyone has ever asked for room service there

the pool was amazing and clean

also pretty decent buffet for adults and kids eat for free

location, breakfast and gym

location, breakfast and gym

that made it very convenient to have breakfasts

pool was great! bed and pillows were so comfortable.

restaurant , room service and pool on the

there was parking included in the accommodations we paid for along with breakfast

think breakfast buffet could be a lot better

clean room, good bar and restaurant services.

would have liked to have used their pool but it is closed on mondays for cleaning and this is when we would have been able to use it

the terrace with bar & swimming pool is a real highlight

some parts at the hotel looks old and dark

the wifi doesn t work

w illumination), the restrooms at the way to the pool was dirty and the needs maintenance

price was great the staff were kind and helpful but had problems with the room telephone and the wifi and the safe box not

pool was very dirty, i couldn't use pool during 3 days my stay in hotel

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

gym needs more equipment. ice machine needs to be in a floor available for everyone.

facilities need maintenance, swimming pool is cold not to say frozen, internet signal very poor

the food at room service is really good

water in the pool was not heated.

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

it wasn't pool view either, not important again

had a room next to the gym, no one used it while we were there but we were afraid of getting bothered by the noise of the

location breakfast

the parking arrangements

variety of delicious mexican breakfast choices

4th floor dining was very nice with breakfast buffet at a good prices

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

breakfast, location and room

location is very convenient, great breakfast and service from the staff, room size is comfortable

location it was good breakfast is a little poor

was clean had plenty of seating for everyone at the breakfast

location, included breakfast

i also enjoyed the delicious breakfast they provided

central location, fair price, included continental breakfast.

fair variety for breakfast options

breakfast. poor options y not very sustancial.

late entry to my room and no complimentary breakfast

breakfast not so good

breakfast was good

hospitality, in a great location and secure parking

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

good room overlooking the pool

the wifi poor, the breakfast included very bad,

breakfast was very good !!

i would have like a better breakfast, not just cereal, fruit and bread.

breakfast was great. the location was perfect. facilities were very clean

i enjoyed the options of breakfast and it was in a quiet location.

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

breakfast so poor

the person who helped me never offered me the wifi password, never explained to me about breakfast

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

heart of centro historico. beautiful room. great breakfast.

location, decoration, breakfast, staff.

great breakfast

t margarine) and jam

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

awesome customer service. the breakfast was amazing so was dinner.

i particularity liked the onsite parking with a patrol

hotel restaurant buffet included in price,also car parking.

the place the breakfast

the parking lot, it's very small but if they run out of space you can park your car right next to the

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent cocktails and tapas