there is no wifi

the parking is on side street so it's hard to find, good parking area once found

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

within all shops and eateries. great location in downtown. we appreciated the free parking.

terrible wifi lukewarm water

no wifi. never worked.

beautiful views of the garden and the safe secure parking and excellent valet service was exceptional

was amazong, super nice hotel with parking and wonderful staff

wifi was very good.

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

the free continental breakfast i paid for was the worst breakfast anyone could have

location of the hotel was actually great, the continental breakfast was really good

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

staff, and continental breakfast was as expected

good wifi

the front staff provided a hair dryer and the wifi code when asked.

know about any breakfast, everything was good about the hotel but i think they can reserve some parking spots to avoid issues with the

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

good wifi

poor lighting in room, tv didnt work, pillows were mediocre as was the bed, wifi was like 7 for speed

strong wifi which is importante if your here for work

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

the location and that included the parking. also the staff was very friendly and helpful

very accessible restaurants stout the corner quite place parking around the corner no charge

i loved the room where breakfast was served

room service, comfy room

int was very small on the tag/map, couldn't

great location. easy and secure parking. friendly staff.

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.

good parking on site

wifi is not working at all

few more equipments in the gym or the furnitures and this hotel could reach the stars

the hotel has its own parking place

good price close to shopping safe, private parking with cameras for my bike

btw, the american breakfast was extraordinarily good and pleasant on the patio

each morning we had a lovely breakfast in the courtyard

we loved the included continental breakfast.

breakfast was excellent; the free continental option is more than sufficient, but there is an

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

late check out

somehow i got a room in the top floor a jr suite with minibar, snacks and balcony plus i got free breakfast and dinner/snacks free beer and some cocktails defenetly worth it

breakfast and pool

no hot tub near the pool or anywhere

breakfast was amazing and extremely delicious

beautiful bar in the terrace with delicious food options

parking its a little confused and dangerous, and pool water is very cold

complementory breakfast needs to better

the pool was under maintenance, the restaurant had limited service.

breakfast was not included in our stay but we had breakfast in the hotel, food was average

the pool look nice but i didn’t used it

the pool look nice but i didn’t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

construction on premises, smell bad and pool was dirty slow service at the restaurant.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

dirty pool

was able to get a nice little workout in the gym

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

did not try the pool but it looked cool

awsome service and outstanding breakfast buffet.

the pool was very cold water

location quietness 24-hr parking friendly staff very kind and efficient bell boy

pool area could be a little more fun with some modern lounging furniture, and a bar, seems secluded

breakfast, regrettably is getting worse from stay to stay.

breakfast / pool

the pool and gym 24/7 also didnt know breakfast was included and its buffet

the breakfast is descent, the parking is very spacious

breakfast was not very good, is basic ok, but then the taste is awful

breakfast, time yo clean up your room, i used to arrived at 14

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

breakfast was limited

it would be nice to also have a small bar in lobby area

the breakfast experience was amazing

nice rooms, nice pool, nice rooftop restaurant

everything was good but the gym

the pool water was really cold.

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

the pool was quite cool in the morning but was perfect for afternoon swims

quick service to get taxi close to every tourist location pool was awesome my kids loved it i would definitely stay there

the staff is very good, parking

i love the room service and the attention from staff

no coffee in room; had to pay for it. room service food was limited.

wifi at all

wifi stopped working in the evening and did not work the rest of the stay

en i did asked about it 3 times, no answer of the staff)

nice people, nice wifi and the rooms are very clean.

great location and good breakfast

the room was small. breakfast was very limited.

breakfast area is too small.

breakfast options were great,. a few things changed daily.

i didn't eat breakfast

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

when you go from parking to the lobby take care when you step at the staircase

food, location, staff, parking and size.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

location, facilities, check in/out and free parking.

location, value for money; underground parking; comfortable beds and spacious room

spa was awesome and great value

unrelated - there is a sushi place across the parking lot

t part of the hotel) - worst sushi of my life

a server by the name of jorge ramirez his service went beyound of whats expected the swimming pool the facilities overall everything was excellent will defenately stay here

room service had really good options and the buffet it is great.

also pretty decent buffet for adults and kids eat for free

room service was good and well served

also pretty decent buffet for adults and kids eat for free

i don t think anyone has ever asked for room service there

pool, comfy beds, great water pressure

is is an ecxellent place to stay but you will need a car to move around. big parking lot

the breakfast was not incluided

breakfast was great; fresh fruit, eggs any style, full mexican breakfast, etc

gym

decent breakfast, comfortable rooms, clean.

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

gym had everything we wanted

there was parking included in the accommodations we paid for along with breakfast

decorations, styliss, pool, great tv

there was parking included in the accommodations we paid for along with breakfast

everything, restaurant,pool, staff, very good

the swimming pool water to cool

the wifi doesn t work

the only thing it was wifi not good signal and i never was able to get safe box to work other than that it was an

wifi was bad in the room

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

they have plenty of parking options

accesible to public transportation, parking lot, in the main street of leon.

had a room next to the gym, no one used it while we were there but we were afraid of getting bothered by the noise of the

the parking has a water issue, it smells bad

very new and clean hotel, good breakfast.

location, cleanliness, breakfast

location, breakfast and gym

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

location, breakfast and gym

breakfast wasn't included

the breakfast was amazing. one of the best i have ever had in a hotel.

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the best screen around for

didn’t take breakfast

excellent in every way including the vast array of options on the breakfast buffet

com with kids booking

location it was good breakfast is a little poor

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

location is very convenient, great breakfast and service from the staff, room size is comfortable

all employees are nice. room is clean. parking is free. breakfast is good.

breakfast, location and room

great value for the price. quiet , comfortable , parking , safe area.

clean, best wifi i ve ever found at a hotel

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

we thought we were getting two rooms with queen-sized bed and kitchenette

nice swimming pool and big rooms;

the small kitchen a really helpfull area

fair variety for breakfast options

breakfast with plastic dishes

central location, fair price, included continental breakfast.

breakfast. poor options y not very sustancial.

location, included breakfast

pool it's really cold and dirty, plus there was trash that took like 2 days to be removed from

the table i sat at 8am to have breakfast was in fact dirty despite it looked like no one had used it earlier

liked the design of the interior courtyard, the room amenities, the upstairs bar and the breakfast

breakfast was excellent! modern hotel and very accessible.

rooms are beautiful!! staff is helpful and friendly! pool area is fantastic!

breakfast not so good

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast was good

breakfast was very good !!

the wifi poor, the breakfast included very bad,

i would have like a better breakfast, not just cereal, fruit and bread.

no elevators, breakfast limited

good room overlooking the pool

the person who helped me never offered me the wifi password, never explained to me about breakfast

fresh breakfast

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

i enjoyed the options of breakfast and it was in a quiet location.

pool seemed a bit dirty

swimming pool is tiny w/o any places to sit. all very cramped.

there is a wonderful spa on site, which you must pay extra for, but we have used it many times before and is well worth

the pool was cold and dirty.

pool, cinema, spa areas, reception and staff friendliness

gas

kitchen in suite

clean great breakfast

rooms with full kitchen, free to use grill and a nicht

room was fresh and clean and modern - it had a full-sized refrigerator and 2 stove burners, all kitchen utensils and dishes, even had a dishwasher

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

really like all the design concept, the bed was soo comfortable and the summing pool water was good

pool a little cleaner and

cleanliness of swimming pool.

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

location is very good and fitness centre is amazing but a/c was not working.

really enjoyed the bar in the lobby

loved the pool the views and location

room includes a functional kitchen

better breakfast selection and being able to get an espresso would have been great

i waited hours to order an espresso from the bar to try and get my coffee fix and still there was no real caffeine

facility, the pool is just what you need to have a good time, the gym has enough privacy and the seats near of the lobby to read or just to have a drink let you

breakfast was good but not great. the fruit was not fresh.

very basic accommodation and breakfast, but you wouldn't stay for more than one night anyway.

the breakfast schedule

very close to the airport, wonderful breakfast, comfortable beds

it even included a delicious buffet breakfast

beautiful building, grounds, pool & restaurant

is very clean, staff friendly and the breakfast a good combination of cooked food and continental fare

to the airport, modern big rooms, friendly staff, laundry for free, free shuttle to the

i was impressed with the self serve laundry room

it was quiet and clean and had a nice pool

we were very impressed with the breakfast on both of our stays

is in very good condition, the staff was extra friendly and courteous and the fact that is also a water park is genius

rate included use of water park facilities/shows. right off the highway. easy access.