pool it's really cold and dirty, plus there was trash that took like 2 days to be removed from

breakfast was excellent! modern hotel and very accessible.

good. breakfast was nice. room was big enough and the shower room was clean and nice.

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located next to some restaurants, starbucks and

the table i sat at 8am to have breakfast was in fact dirty despite it looked like no one had used it earlier

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

the beds are wonderful, big rooms and the breakfast buffet is mindblowing!

breakfast was very good, room was large, very clean, very nice beds, large tv

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the best screen around for

but if i would have known the quality of the hotel, i would have arrived earlier to go into the pool

it wasn't pool view either, not important again

i am being very fussy, it would have been nice to have had a rubbish bin in the kitchen area and/or the bedroom area as there was only one in the

the small kitchen a really helpfull area

the suites are really comfortable and the kitchen is a plus

we thought we were getting two rooms with queen-sized bed and kitchenette

location, breakfast and gym

that made it very convenient to have breakfasts

location, cleanliness, breakfast

breakfast wasn't included

location, breakfast and gym

great bar and restaurants

had a pleasant stay, primarily using the accommodation for sleeping and appreciated the good breakfast provided, which was a lovely bonus

easy access from parking spot to elevator

gym

location, room size and amenities exceeded my expectations. breakfast was delicious.

nice people, nice wifi and the rooms are very clean.

wifi at all

en i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

hotel was very clean, friendly staff and great breakfast that was included.

made to order breakfast

we loved the included continental breakfast.

the breakfast was simple. the eggs came after the fruit and toast so we weren't expecting them!

breakfast was amazing and fresh

each morning we had a lovely breakfast in the courtyard

great location. easy and secure parking. friendly staff.

location in the city centre, on site parking which was secure

location, security cameras in hallways and thruout the property, free parking next door, friendly staff

strong wifi which is importante if your here for work

good wifi

know about any breakfast, everything was good about the hotel but i think they can reserve some parking spots to avoid issues with the

for the price and location, and great staff at the bar i can't complain

there is no wifi

within all shops and eateries. great location in downtown. we appreciated the free parking.

hotel is located in old downtown near principa catedral , hotel has its own parking lot

the wifi is so bad !

the room key, location is smack in the middle of the historic center, it s got convenient valet parking, beds are

free parking

was amazong, super nice hotel with parking and wonderful staff

location, parking in property

beautiful views of the garden and the safe secure parking and excellent valet service was exceptional

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

location of the hotel was actually great, the continental breakfast was really good

staff, and continental breakfast was as expected

they charge for breakfast when is supposed free

the hotel is downtown and it has parking structure.

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

location: its a bit tucked away. they could also consider serving juice for breakfast

convenience to centro. no need for a car. ohh! and free parking!

the breakfast is not that great.

no coffee maker in the room. off site parking is a little inconvenient.

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

good wifi

the front staff provided a hair dryer and the wifi code when asked.

i tried to use the gym but none of the equipment worked.

and always there's an issue, never hot water came out in the morning, and the last time no wifi signal detected, i ask twice the front desk and they told me that they're gonna fix it, but

good parking on site

few more equipments in the gym or the furnitures and this hotel could reach the stars

a nice, basic continental breakfast

the food in the bar was dreadful.

spa and pool are outstanding

it certainly exceeded our expectations although we chose an a package that included buffet breakfast and dinner and wine the service was excellent as you had a waiter ensuring you had

gym needs more equipment

was expecting some kind of entertaining show at the bar on friday/saturday night

late check out

pool

construction on premises, smell bad and pool was dirty slow service at the restaurant.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

dirty pool

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

i reserved, said breakfast included

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

breakfast was not included in our stay but we had breakfast in the hotel, food was average

the pool was dirty

parking its a little confused and dangerous, and pool water is very cold

the pool was dirty

the pool look nice but i didn’t used it

the pool was under maintenance, the restaurant had limited service.

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

awsome service and outstanding breakfast buffet.

breakfast is good

loved the breakfast buffet.

clean and modern. the pool was great also.

breakfast / pool

room comfort next to the pool.

the buffet breakfast had a very good selection

everything was clean and in place, the beds were so comfortable and the food during the breakfast was just tasty

good hampton inn buffet breakfast

breakfast was limited

breakfast, time yo clean up your room, i used to arrived at 14

poliforum, zona piel) value for the money delicious coffee included in the breakfast

breakfast was not very good, is basic ok, but then the taste is awful

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

it was a big room, with kitchen and refrigerator. i can not believe it the wifi was good.

gym needs major updating. very disappointing to say the least

loved the breakfast we ordered room service every morning, the location was great in the center of all hot spots in leon

pool has no towel and services are slow. staff is friendly and helpful though

if you love football leon team next door and a casino next to it nice buffet and swimming pool

but breakfast was

nice resturant and free parking with security for parking and hotel

we ordered room service and it took them 1:30 minutes to deliver

to go to the front desk to report both issues and then had to go to the restaurant to place our room service order

the hotel has it's own parking lot, though they park the car for you

the facilities !!! just the time using the pool was very short.

the breakfast is decent enough with basics, but nothing fancy by any means

i didn't eat breakfast

breakfast was good but not great

breakfast options were great,. a few things changed daily.

they gave breakfast during the morning

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

room was clean, perfect location, the gym is equipped with lots of machines

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

the pool was disgusting! super dirty.

the pool was open but not ready on time

room service had really good options and the buffet it is great.

style, room service, location.

underground parking was also very convenient

not a great invoicing experience and convoluted process to validate parking

when you go from parking to the lobby take care when you step at the staircase

location, facilities, check in/out and free parking.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

no elevator from parking lot to lobby

location, value for money; underground parking; comfortable beds and spacious room

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

lobby was nice clean pool looked nice

the location, the pool and the restaurants

also pretty decent buffet for adults and kids eat for free

pool, comfy beds, great water pressure

i don t think anyone has ever asked for room service there

nice place, good location and really good breakfast!

the weird smell in the room without the air-conditioning and the swimming pool which was out of order were a bit disappointing

decorations, styliss, pool, great tv

there was parking included in the accommodations we paid for along with breakfast

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

the wifi doesn t work

e container of the toilet paper roll was broken)

pool was very dirty, i couldn't use pool during 3 days my stay in hotel

the location and the swimming pool was dirty.

the bathtub was small but comfortable, it had ac, wifi , and a lot of pillows

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

they have plenty of parking options

had a gym available

tried the buffet breakfast

it has a restaurant, a gym and a meeting room in-house

breakfast is fabulous!

location is very convenient, great breakfast and service from the staff, room size is comfortable

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

was clean had plenty of seating for everyone at the breakfast

location it was good breakfast is a little poor

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

great value for the price. quiet , comfortable , parking , safe area.

central location, fair price, included continental breakfast.

location, included breakfast

breakfast. poor options y not very sustancial.

good location and good breakfast

i also enjoyed the delicious breakfast they provided

breakfast not so good

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast was good

breakfast was very good !!

the wifi poor, the breakfast included very bad,

i would have like a better breakfast, not just cereal, fruit and bread.

no elevators, breakfast limited

good room overlooking the pool

the person who helped me never offered me the wifi password, never explained to me about breakfast

fresh breakfast

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

i enjoyed the options of breakfast and it was in a quiet location.

pool seemed a bit dirty

swimming pool is tiny w/o any places to sit. all very cramped.

there is a wonderful spa on site, which you must pay extra for, but we have used it many times before and is well worth

the pool was cold and dirty.

pool, cinema, spa areas, reception and staff friendliness

there s a parking lot for my car

the friendly receptionist arranged for me to enjoy the excellent buffet breakfast on my arrival day as i was planning to leave before the breakfast opened the next morning

the place the breakfast

excellent service, everything is super clean, tasty breakfast, great location!

the breakfast buffet was delicious

plus, they cook your breakfast from scratch

breakfast was delicious, staff super friendly, mint candy all around free to grab, a block away

breakfast was excellent the location near the plaza was perfect to enjoy lagos the decoration of

location, decoration, breakfast, staff.

candles, bath tub, breakfast, google searched things for me even though my lack of spanish made it confusing to

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent cocktails and tapas

breakfast is also good

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else