relaxing environment pool in the center trees, roses

the beds were comfy, and the breakfast was very good. clean rooms and staff very friendly.

oh and add bacon to the breakfast

clean, quiet, spacious, well maintained, great breakfast made to order, friendly staff!!

when i was checking out a lady in the lobby was complaining about the gym equipment not working and i also heard another couple complaining about their key card not

convenient location, friendly staff. has a kitchen and is easy to get to. comfortable stay.

the reception person was clearly doing laundry as i could see the big commercial

the kitchens and fridges are amazing.

great location, nice staff, love having a kitchen. bed was comfortable. great they allow pets.

the large refrigerator, and nice size kitchen.

the free breakfast was great

pool and spa looked little dirty,not much on tv available.

grab and go breakfast was one of the best i ve had so far

parking

quite, the breakfast room was kept clean.

location,clean, had laundry room

clean room soft bed smart tv lets you connect to your services and have a-laundry roo

laundry mat only has 2 washers

the laundry room, was small but took care of business fast

laundry room, lots of restaurants near by.

pool is well kept and bigger then the average hotel pool

noisy, kids riding skateboards down the walkway at midnight (on a tuesday night)

it's close to everything and also the kids went swimming and had fun

kids love the pool and hot tub.clean rooms .friendly staff.

kids love the pool and hot tub.clean rooms .friendly staff.

it was very clean and quiet slept like a baby will come back again breakfast was excellent

only disappointment was pool was freezing and the pool was a criteria to stay there

clean and nice and the breakfast was very good with a huge assortment of food

clean, friendly, liked the pool

hotel offers amenities like a pool, gym, or a vending machine which did help accommodate the stay giving it a more relaxing and

no swimming pool

website said pool was open, upon arrival, was informed that pool was closed

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

and the swimming pool was so dirty

i like the pool and the room was nice and comfortable for me and family.

i was told by some friendly people in the pool

pool area beautiful & clean

the pool and hot tub were great, as well as the

the kitchenette exactly what you needed

grounds and location were attractive. room was very generously sized. gym was adequate.

room was big and sizeable rooms were clean onsite laundry was simple but welcomed - staff had change for the machine as only took quarters

the mini kitchen in the room

breakfast could have had more choices

breakfast was adequate

room was clean, the bed was comfortable, the shower and vanity were nice and i loved having the kitchenette

fewer amenities than a chain hotel. wifi was a bit of a challenge to connect to.

wifi is not only slow, at times none existent, but if you book more then one day, you need to go to

wifi is on a code and only works for one device per person

the wifi was not good.

checkin was easy, even late at night, grounds and rooms were clean, parking was available and it had everything needed

the pool and jacuzzi were closed

good location and good selection at breakfast. the rooms were clean and well maintained.

know the current circumstances do not allow for the smaller things we enjoy, like the pool or breakfast - but we slept well

the white german front desk gym was the worst of them all

i called the night before to get an early check in

the pool area was disheveled and the pool is not heated

(won’t be our last)…they have late check out for a reasonable fee and washer/dryer onsite

nice pool are

lovely pool and lounging area outside and my room was just next to it on the ground level

i liked the location. thought it was very clean. beautiful pool area, clean accommodations.

nice pool and fitness room

no room service

property- love the options available for breakfast every morning very as well as the convenient parking practically steps from the entrance to my room

breakfast is warm and delicious

very convenient, welcoming reception nice. very clean, instructions clear, good breakfasts.

breakfast was excellent. i liked the variety and selections!

breakfast was not just great but very accomadating.

the hotel is close to alot of stores and food places. gym was open 24hours.

the pool area is a little small and not that inviting. just the basic.

one morning we were late for breakfast and the staff took extra care of us

better gym equipment

was dated on the outside, and i had to pay extra money for a late check out very

if you truly want to save water on laundry, give us a place to hang up a towel

there is no coin exchange machine in the laundry room

fortunately i had brought my gym bag where i keep my sundries and used my own wash

enjoyed they had a bar and restaurant on premises and room services makes things more interesting

main elevator was broken the pool area needs to be sprayed down daily; it was very dirty

the restaurant and lobby bar looked nice; wish the hours were 'normal' as we would have liked to enjoy those

bar in restaurant understaffed

pool

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

breakfast good night staff very nice.

spa in room

wouldn’t say the property in general, but the room i request was the king suit + spa

property was really quiet even with our room door facing the pool

the location was convenient and safe. and the spa bath was relaxing.

pool and jacuzzi not available

booked the room for the spa bath

great place very accommodating great prices and reasonable early check in rates.

since up grade they are still upgrading rooms haven't tried pool and jacuzzi yet maybe next time

big bathroom with spa tub, we didn't use though

early check in and late check out

early check in and late check out

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

wish the breakfast was a lot better. would have liked a microwave in the room.

to end my stay, best continental breakfast i've had in years

pillow cases, spiders and crickets inside the room, unsafe conditions overlooked by management, pool area filthy, no shade whatsoever, breakfast choices were poor,

a better variety for breakfast

how refreshing the water felt in the pool..

parking

claremont was perfectly located, lovely and provided wonderful dining and poolside time

the room service breakfast was very tasty

location great. gym had everything i needed.

room service was fast and good

didn't have breakfast because l didn't have table and chairs to sit down and regarding the location, it's in

the breakfast was good

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the

more breakfast options would be nice.

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the water and at the bottom it has garbage

the environment is clean adequate parking

where we felt fine leaving a van full of my daughters college move-in stuff, and the best hotel breakfast buffet

we didn't get a chance to eat breakfast. the location was great.

2 nights in a row, the hotel wifi was completely down

tv satellite didn't work. but at least wifi was working.

in addition, the placement of big laundry carts near rooms caused a great deal of noise early in the morning

wifi very slow and choppy

parking sucks.

if laundry room could stay open s little while longer as of now mgr

great staff. clean room with large, comfy bed. huge bathroom and clean pool.

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

location, laundry accommodation, local shopping and restaurants

it had a nice gym, pool, and hot tub

worth what we paid for the pool and hot tub smelt like bleach bad could not breath bathroom had sliding door which did not

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

hotel has a nice pool, bar area, workout room

like that they had pool and alot parking light up

saturday morning for breakfast the eggs and potatoes were cold

fitness center locked up. pool closing at 9pm

pool was nice, spacious room, quiet

great little hidden gem.. good price, good breakfast, nice pool.. nice location

very clean.excellent pool breakfast and hot tub

i was also able to swim in the pool

the pool was closed and the ice machine was pretty much empty

the pool area was the best feature for this hotel. i did enjoy my peace and quiet.

there’s a nice pool too

i requested a new pillow and was told to go to the laundry and get one

con on tues

kids running through hallway

no laundry powder..

the pool was nice. the room was very nice. staff was friendly.

the wifi signal could have been stronger

clean always enough parking

a room with a spa tub and to my surprise it was very nice

i thought the place had a pool. the queen size beds look like full size beds.

only thing i will say is that it was hard to get into the wifi

clean premises, and convenient , well lit free parking

no pool or microwave

checkout day and we extended our stay one more day, the management charged us another $25 as an early check in fee even though we didn't checkout from our first day there

no pool

there was no pool rooms are super small and the sheets did not seem clean

lot and said she made a mistake and that if i wanted to stay i would need to lay extra for early check in

very clean. i also love the pool and jacuzzi

i had to go out to purchase toilet seat with handles to stand up, shower has bar but no seat for

diamond bar is a safer area then the town i was visiting so it was perfect that it was right next to the

i feel safe coming back to the hotel at night because the hotel and parking lot are very lit up with lights

swimming pool attractive '' front desk staffs very

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

pool was to small

excellent room, view, staff, breakfast.

amazing breakfast and pool was great

they have a guest laundry and business center

good breakfast

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

the pool was nice also

the pool and spa area were also very relaxing

it is close to some great golf and massage

propty was nice and pool area had good view of hills

the pool

they we're clean and neat. they have a wonderful staff and pool area. i enjoyed my stay.

there wasn't a real access to the pool,

the location was great for where we were going. the pool was clean.

that they dont serve breakfast cus of this dang covid drama.. smile.. other then that its koo...

location, courtyard to smoke, menu items, clean!, the pool was lovely, staff are friendly.

the pool and gym and comfort of room

staff, pool closes late at 11, bar in the lounge and the lounge area is really nice as well

i found it hilarious but at the same time, people need to watch their kids

the gym facilities were very much appreciated

no breakfast at this hotel. friendly staff and clean rooms.

didn't get to get breakfast

hotel doesn’t offers breakfast

the breakfast wasn't what i expected. but the coffee was good

have a longer period for breakfast especially on sunday--it was from 7 to 9

location, they have frigde and microwave, free wifi, good tv. bed was comfortable. quiet.

it had 2 pools and a golf course

extra toilet paper roll and more than two towels could be offered to avoid calling room service for that

the location was exactly where we wanted to be, easy access to the highway and complementary parking

pool was nice and surrounding beautiful. has a fridge and coffee maker so awesome

the room service nachos, the beef was unseasoned.

fairly clean, pool with jacuzzi and decent breakffast.

cleanliness, ev charging was available

cleaniless, breakfast, pool

really enjoyed the friendly service, size, comfort and cleanliness of the room; even the breakfast modified for covid was very satisfying, with protein options

i stayed there during the covid-19 pandemic, lots of the facilities were available such as pool, breakfast buffet etc

they accept early check in.

early check in

and a nice pool to cool of

liked that i was told they did early check ins

all employees are great very friendly overall a relaxing stay wish the pool was open though

little kids running around parking lot being loud

nice management lots of parking clean rooms and modern

rooms were up-to-date, friendly front desk, people lots of parking, bright and nice

additionally, the motel provided ample parking space, which was a great convenience for me as a road trip traveler

bright welcoming clean a lot of parking

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

we miss the breakfast, but that is due to covid-19!

good value for the money loved the spa room.

nice room good light breakfast clean and comfortable great staff

then i went to use the guest laundry which was a washer and dryer set out on the patio and covered in dirt from being outside

my only complaint is breakfast, they should have hot food's because that is a deal breaker for my family

the privacy of the room the cleanliness the gym and breakfast was good.

she did not explain anything as to what time the breakfast was, where the gym was or even the wifi number

staff exceeded expectations by bringing out an early breakfast when our wrestling team had to get an early start

breakfast was great

they offered a good breakfast and the rooms were really nice

swimming pool is very close to the rooms

pool, but it was not open.

the pool was open and clean. it was a refreshing change.

also, i loved the gym although there isn’t too many equipment but it gets the job done

quiet, price, location. nice pool, spa and patio seating.

the place was quiet and clean. i loved their jacuzzi and pool.

service was amazing/ they had early check in and they did not charge me extra for it.

i asked for early check in if possible and he accommodated me and i truly appreciate that being that i arrived

was traveling from out of town the manager laurie guthrie was very accommodating to my early check in needs

breakfast is not breakfast

the mattress was uncomfortable and i wish they had a little more breakfast items.

was really clean, the kitchen/fridge/microwave was awesome

say no breakfast

wish the pool was heated

the pool was very clean

we didn’t have breakfast because of our early departure.

fitness room was out of order (probably not yet functional because it is a new place)

secure, clean, safe and they even offer a full breakfast

appreciated that they have complimentary breakfast, the location was in a great place near other restaurants, and the room and hotel was

wish there was more room for the breakfast room.

and parking perfect, very quiet, staff very professional and kind, breakfast perfect variety ( not too much and not too little), room clean and spacious

the breakfast was great! the swimming pool was fun!

the breakfast was great! the swimming pool was fun!

pool was closed

were traveling from utah and texas for a funeral, had been driving for along time with kids and had many issues getting into our rooms many times

of the neighborhood where people are living, so this is more of a senior citizen resort with a pool and less like an hotel

made my reservation online and i equest our room closes to swimming pool and the front desk lady didn’t put for what i requested

pool was awesome

how the staff recommended a better spa room for our stay

loved the spa in the bed room.. it was such a nice relaxing night.

the water stopper for the spa tub was also broken as well so the the tub took longer to fill

the spa is pretty cool and the ice machine and arm along with the great hospitality is very convenient

easy to find and i loved the spa in the room

there is even a sofa bed that your kids can sleep in

the room was very comfortable with a complete kitchen

suite's well-appointed kitchenette could benefit from the addition of a small table and a couple of chairs

the room was super nice. nice small kitchen and comfortable bed. there is also a nice desk area.

nice to have a kitchen that had supplies to cook if needed providing dishwasher and a 2-burner stove

i love staying here. rooms are clean the breakfast is great.

just let people know on booking to know it come with full breakfast.

love the breakfast

breakfast was great

they also had complementary breakfast, which was a nice touch

staff, pool, laundry room, flexible when needed more time to exit

like smoke, they didnt allow me to have visitors, they didnt have the room i booked by the pool

we didn't swim in the pool because i think maybe the homeless bathed in it

pool and the cats

the beds were comfy and the pool was still open

breakfast is amazing

no laundry, pool is closed and staff are unwilling to assist you after

i like how the queen beds are separate by a wall giving me privacy from my kids

pool area was clean

kids had fun

when i first booked the hotel online it said it had pool and breakfast available at the hotel, then when we first arrived it came to our attention that

also clean the pool so my kids

very small pool, looks like there was a few people living there

allowed a late check out which was very much

they did give us a late check out

location to airport, safe parking, clean

reason i booked was to use the pool

that the pool is not open

is the best security , every 2 hrs had police patro get into parking drive aroound the hotel you park your car with woorry free and enjoy your time to stay

the area is quiet and lots of parking available

they have laundry available

the wifi was easy to connect and strong signal

pool and gym

neat, clean, spacious rooms with excellent facilities like swiming pool, jacuzzi, gym, flight online check-in kiosk, drinks vending machine & with good breakfast

great to have free parking and easy to find the hotel as well as an easy checkin and checkout.

not enough laundry machines

you could use bigger towels in the pool area!

under construction. loud noise early in the morning. pool and gym closed.

pool area was dirty the laundry room was dirty and in the morning where you grab ice the spot was filled with trash

they didnt have breakfast, pool was closed snd gym was closed!

pool was great, not crowded

there was a coffee an smoothie bar but they were out of half there stuff on the menu

the pool was closed

parking wasn t great.

location is great, and the free parking is absolutely a plus

dryer was not working, so there were 2 working washers and 1 working dryer in the closest laundry room to my room

the courtyard area has a pool and grass area, wish i had more time to enjoy it

breakfast was great

my kids love the breakfast options

great hotel near ont. free shuttle to airport.

breakfast needs quality coffee. location of hotel is good.

coffee ran out at 8:30am no quarters for laundry

kitchen sink was draining too slow

the security access to vending machines laundry unit

kitchen

the room was clean, quiet, and comfortable. pool was nice. staff friendly.

they open all the way and could be dangerous for kids

i have kids and i try to respect other guests but kids will be kids and they are 1 and 3 years old

spa tub in room

pool open

we missed breakfast

the pool was small

has a big parking lot, i didnt have to walk to far from the car to the room and it looks like a safe area

pool

parking was terrible

kids running up and down the hall screaming at 12:30 am was really bothersome but other then that

all that we need it couldn’t ask for more… would have loved to stay an extra day to enjoy the pool but maybe next

an airport shuttle was provided to and from the airport

the only thing i didn't like, and it's very minor, was how small the pool towels were.

rooms were nice and the the pool was open and so was the exercise room really clean rooms really nice wonderful

nice room, full kitchen, the bed was so very comfortable, bathroom area with two closets and very large mirrors,

kids loved the pool and basketball court

kitchen

location. accommodate large family. kitchen

well equipped kitchen and good location. comfortable beds.