wifi is not only slow, at times none existent, but if you book more then one day, you need to go to

friendly staff, clean facilities, covered parking spaces, convenient location

checkin was easy, even late at night, grounds and rooms were clean, parking was available and it had everything needed

free parking

parking was right next to you room

the suite was comfortable and i liked having a small kitchen area to prepare simple meals

breakfast could be better

spotless, well-maintained. nice, efficient proprietors. convenient location. good breakfast.

they have a breakfast room that was a nice touch too and the overall experience was very pleasant

complimentary breakfast

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

clean and nice and the breakfast was very good with a huge assortment of food

it was very clean and quiet slept like a baby will come back again breakfast was excellent

only disappointment was pool was freezing and the pool was a criteria to stay there

the outside restroom by the pool was locked .

room had a couple defects (curtain rod was broken off for example) and the pool was not very clean

more breakfast options would be nice.

didn't have breakfast because l didn't have table and chairs to sit down and regarding the location, it's in

there was no pool and breakfast was continental, no waffles just muffins.

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the

upkeep.. no breakfast'

wish the breakfast was a lot better. would have liked a microwave in the room.

i didnt have breakfast. i just took some coffee for the hangover.

tv was nice,pool,air conditioning

enjoyed the pool and whirlpool

didn't eat breakfast at the location

pool closed due to covid-19 reef roof just doing their job, but it still sucks...

room was very spacious staff was friendly & helpful easy check in pool was clean

what was a big deal is we could not use the hot tube due to screaming kids

total environment, garden, pool.

requested an early check in at 1 p

had to request the utensils for the kitchen

didn't have towels for the longest time they didn't have any laundry soap or quarters to use the

him, also and we had to find a place for my husband to recover that was quiet and clean, and had kitchen facilities so i could be with him

staff was mostly busy cleaning laundry and out of office

laundry room was disgusting

the complimentary breakfast was convenient and adequate

relaxing environment pool in the center trees, roses

there was a gym/workout room

a coin laundry had nice pool had complimentary warm breakfast had a happy hour with free beer or

clear on whether gym was still closed because of l

location,clean, had laundry room

the laundry room, was small but took care of business fast

laundry mat only has 2 washers

price is very reasonable and the laundry area was a plus

had laundry facilities & location close to everything

clean and friendly. nice property. beautiful pool area.

the food made us u comfortable asking what room we were staying in as if we just came in to eat breakfast and it was rude

parking

better and more parking

the breakfast was delicious! the staff was super friendly and accommodating. great experience

lovely pool and lounging area outside and my room was just next to it on the ground level

the pool area was disheveled and the pool is not heated

(won’t be our last)…they have late check out for a reasonable fee and washer/dryer onsite

i liked the location. thought it was very clean. beautiful pool area, clean accommodations.

nice pool are

good healthy breakfast. very comfortable bed.

love that they were very accommodating when putting us on the first floor and close to the pool

the pool and gym

the staff in general were really nice especially the ladies in the morning for the breakfast

security in the parking lot at night

loved the beds, pool, breakfast

swimming pool and breakfast

near many places to eat and shop. rooms come with breakfast.

the kids and i got to have breakfast before we went to baseball tournament

the hotel is close to alot of stores and food places. gym was open 24hours.

pool was closed

enjoyed our stay and used the pool area on our last day when the weather warmed up

loved the pool! and the jacuzzi. parking was great too!

paid the same amount for a hotel in ontario, ca and the breakfast was not included plus the room were not as clean

the white german front desk gym was the worst of them all

big bathroom with spa tub, we didn't use though

great place very accommodating great prices and reasonable early check in rates.

loved the spa in side the room

there wasn't a mirror except in the bathroom and the swimming pool closed at 6pm

the excellent jets in the massage spa tub

spa in room

absolutely loved the spa and the bed

the breakfast that is included was very satisfying

the pool and jacuzzi available

coffee packet for 2 people the second day and flavored creamers would be a nice addition to the breakfast area

shower turn on handle was falling off the wall and shower did not have hot water coming out, spa tub jet was dirty dirty, and shower head in spa tub sprayed every where across bathroom, there

stayed in a king spa suite and it was completely renovated and clean

spa tub ့ㅇໍం ௦့ް

then i went to use the guest laundry which was a washer and dryer set out on the patio and covered in dirt from being outside

good value for the money loved the spa room.

clean premises, and convenient , well lit free parking

didn't check out any of the amenities, so i can't comment on things like pool, vending, ice machines, or whatever

wifi was a bit slow and went off a couple times, and the vending machines weren't taking my money

didn t like the fact the hotel didn t have a pool

the parking and ample lighting!

early check in

no pool

no pool or microwave

beds and no pool

lot and said she made a mistake and that if i wanted to stay i would need to lay extra for early check in

pool and look of building

the pool closed early but its fine.

service was amazing/ they had early check in and they did not charge me extra for it.

think a short guide or someone to tell us how to use the pool and gym room would’ve been nice

& the pool area is so nice

location, courtyard to smoke, menu items, clean!, the pool was lovely, staff are friendly.

we got kicked out of the room by room service 20 mins early

my kids love the pool area they have restrooms n towels outside very convenient n there's a bar n starbucks right inside were u can sit in a boot n watch them if u choose to besides the room

i found it hilarious but at the same time, people need to watch their kids

the gym facilities were very much appreciated

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

website said pool was open, upon arrival, was informed that pool was closed

and the swimming pool was so dirty

pool and area were filthy

no swimming pool

laundry is also convenient

there’s a full kitchen in the room, very helpful if you are traveling with family

were very accommodating as we needed early check in and late check out

room had a kitchen, breakfast each day felt safe and good location

the fitness center was better than anticipated and had good equipment

we if like to have some coffee ☕️ or light breakfast. larger size towels.

clean, free breakfast, convenient parking

was no breakfast

jacuzzi rooms and a jet spa shower

the breakfast was less than adequate.

if you truly want to save water on laundry, give us a place to hang up a towel

always stay here because is close to my kids school room are comfy

nice decor and noticed games in lobby which are nice if you are traveling with kids

for breakfast: need another toaster to avoid traffic congestion the room small fridge doesn’t have

rooms were clean and big. spa was nice and relaxing. vita restaurant nearby has great food

the pool,the beds and breakfast.

it’s better included the complement breakfast especially we have kids

the pool could be bigger

the gym hours were limited. i prefer 24 hours to stay on a differen time zone schedule.

enjoyed they had a bar and restaurant on premises and room services makes things more interesting

grounds and location were attractive. room was very generously sized. gym was adequate.

charging for parking, one unfriendly room cleaner and one unhelpful front desk person, a gym lacking necessities, a lack of room necessities at times; never had any of these difficulties

pool area beautiful & clean

spotlessly clean hotel gym

the kitchenette exactly what you needed

the pool and spa area were also very relaxing

pool and hot tub outside

that pool not being open

nice room, good ac, nice pool

propty was nice and pool area had good view of hills

there is no proper breakfast, just a bar with muffins

clean on the inside, quiet, close to food and freeway. late check out.

the pool

rooms could be bigger and clean of smells. room service and housekeeping was poor

room, the hotel atmosphere, it was easily located off the freeway, love the extended hours of the pool as opposed to most other hotels, tea/coffee maker and fridge in room was great

no dinner room service

we used room service all the time, and it was impeccable

the pool was closed

lovely pool area to chill out in after a long day

wifi works great to stream mcu

enjoyed having a kitchen in my hotel room

kitchen sink was draining too slow

for travelers who stays a week or longer, its home style guest rooms & laundry room are very desirable

the security access to vending machines laundry unit

coffee ran out at 8:30am no quarters for laundry

breakfast was great

breakfast and coffee at any time

the breakfast was good too

the room was big, clean, breakfast was real! the staff was present and patient

breakfast was good

breakfast was solid and had a decent changing selection every day

fully stocked kitchen

comfortable, bathroom area with two closets and very large mirrors, living room and tv area fine, breakfast was extensive and fresh, and it was

the area, clean rooms, kitchen.

to covid had to make reservation time for pool and staff reinforced it; but really it was a positive move on their part to reinforce social

laundry detergent and other laundry related items could be placed within the laundromat itself

having a laundry room

kitchenette

the little kitchen was nice. great area. great room.

no clean room no front desk staff they do laundry nod minute and front desk next yet.

wonder location, clean renovated rooms, great breakfast, plenty of parking space. loved it

no restaurant, bar or room service did spoil what could have been an excellent hotel

good breakfast. free parking. free, fast internet

hotel was clean, friendly staff, breakfast better than most hotels

they put us right next to the hotel laundry room

we were able to order margaritas from room service out there

the room was spacious and great viewing! pool was big and clean!

extra toilet paper roll and more than two towels could be offered to avoid calling room service for that

i was impressed by the amount of equipment the gym had

the spa is awesome! the service is great, too.

the gym needs to be gutted and completely upgraded

breakfast was good

was wonderful we enjoyed the staff and facilities and the swimming pool nice to have it

a great hotel for kids and teens

i was there 9 days so did laundry more than i usually would

the pool. haha it was very small.

breakfast, a lot of choices

continental breakfast ended too soon

the pool was run down & the hot tub was taped off our entire stay

free breakfast

pool and hot tub are closed

the pool is heated and clean

rooms were large. staff was well trained and kind. gym was great.

room service every other day

take out restaurant order delivery do not count as room service

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

also, the pool was clean, cool and we were the only ones using it on a hot day

little bit boring breakfast, same thing every morning

, accommodating staff, pool attractive & well-maintained

breakfast

clean rooms and quiet. good breakfast. friendly staff.

early check in and late check out

early check in and late check out

and the pool and courtyard were great

the breakfast room service we ordered took a bit of time to arrive, thought it was tasty when it did

the dining room is shared with the bar

i really liked the family friendly pool, had good areas in it for the kids to play.

room service was available

outdoor pool is on the smaller size. can feel crowded easily.

gym, room size and view

friendly staff, courtyard, heated pool, coffee bar in the morning and restaurant on site.

the pool was the only thing that sucked. looked like it belonged in a cheap motel.

they were able to accomodate our need for early check in so we could drop off our luggage

i asked allot for room service and the manger wasn t helpful

wifi wasn't free.

wifi service is bad!

they charge 3 dollars a day for the wifi

heating didn t work, nor did the wifi. no kleenex and the body towels were so small.

wifi speed was acceptable

plenty of parking

however, the wifi was sooo slow, and nothing was loading on my ipad and phone

and we had to be out the door by 6:30am (nobody's fault just bad timing) would have loved a small bar downstairs with tv to relax before going to bed (*)staff at ayres suites diamond bar are the friendliest and most helpful staff we have ever encountered (+) the first stay was so great that when i was heading back to the diamond bar area i booked it again (+)covid we took advantage of the low prices and stayed at different hotels and ayres suites diamond bar was amazing (+)suites diamond bar has a wonderful staff, starting at the front desk, to the breakfast people, and housekeeping (+)would most definitely book at ayres in diamond bar again (+) ayres suites in diamond bar is an excellent place to stay and i highly recommend it (+) i love staying at this diamond bar location because of the professionalism of the management

the parking is also free

wifi was failed

24 hour laundry, nice polite staff, clean large rooms. great parking

did not use the wifi. the breakfast was much better than i expected.

it needs more parking

was no heat for our entire stay, as well as no wifi

it had a nice gym, pool, and hot tub

hotel has a nice pool, bar area, workout room

didn't like restaurants close too early and bar ,,,when you check in i got king bed on booking com when in hotel guys was so rude it's wasnot

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

friendly staff and amenities such as gym and pool.

the room by the pool side it s noisy due to the freeway

room service, but not true

great staff, location and breakfast. the hotel met my expectations.

i feel safe coming back to the hotel at night because the hotel and parking lot are very lit up with lights

i like to give praise to the 2 gentlemen that works the breakfast in the morning

better bed then what i got myself at home so i would definitely come stay here again and breakfast feast was delicious and secuirty pratrolll outside i didn’t have to worry about my car

cleanliness, ev charging was available

we loved the pool area and spa

the rooms are super clean and breakfast had a pretty good selection of items

i stayed there during the covid-19 pandemic, lots of the facilities were available such as pool, breakfast buffet etc

pool and pets allowed

the pool when it was open.

the water temperature of the pool was freezing! ud83eudd76

location, clean pool and rooms,laundry room, friendly staff,nice tv.

stayed for over a week and this location is safe , the pool is nice never crowded, and the staff was helpful

wifi very slow and choppy

the laundry facility was a plus and worked great

the parking should be bigger

like the smell of the cleaning products or laundry soap, whichever made the room smell the way it did

spa tub was very relaxing and had great temperature control

location, laundry accommodation, local shopping and restaurants

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

the pool area was the best feature for this hotel. i did enjoy my peace and quiet.

have laundry facility with no chang you didn't have adequate enough towels in the room no table to put

the pool was closed and the ice machine was pretty much empty

the floors arw filthy the laundry area is ran dwn the smell of weed

i requested late check out and they granted me that with no hassel

were traveling from utah and texas for a funeral, had been driving for along time with kids and had many issues getting into our rooms many times

it looked out on the pool and courtyard and was clean with plenty of room for us

also the breakfast, pool and workout center is closed due to the pandemic

pool was closed

night because of memorial day weekend i guess, the pool area and courtyard area turned into a frat house besides that, after hours was pretty peaceful

as, 24hr mini convinient store, parking lot (many exit doors towards guest parking lot), pool & gym

the complimentary breakfast is always very good too

checkin is fast and staff is friendly. room is clean and there is plenty of ev charging point.

the gym and free laundry machines were ideal

the gym and free laundry machines were ideal

rooms said they were soundproof, but we could hear the laundry room noise thru the walls.

comfortable bed and nice breakfast

we were told that check in time was 3:00pm, unless we paid a $20 early check in fee

breakfast is a little simple . if more kinds for asian is better

feel like sleeping in an apartment building with kids people constantly getting in and out and you can hear them

hot breakfast.

didn’t like that the pool and jacuzzi were closed for maintenance, but there were no maintenance going on at

they enjoyed the pool and elevator (giggles) our memories made with them were priceless

it was very clean, the staff was friendly and helpful. arlene made a great breakfast each day.

breakfast was amazing

the customer service and the room was clean and they gave laundry service

that they have space to park my truck and trailer

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

like the fact that you can park up a semi truck there it's close to family that's around the

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

very helpful staff and breakfast was well stocked and decent.

clean, efficient, nice breakfast, had a wonderful swimming pool

comfortable rooms and lovely spa pool

comfortable rooms and lovely spa pool

hot tub was wonderful for a 30 min soak after driving for 8 hours…also the breakfast was fab considering the paper i was handed t checkin said “simple continental

staff was patient and courteous, rooms where clean and smelled so fresh, tv had great channels, parking was available, close by stores restaurants gas station freeway

didn t like was the parking was a bit cramped

a little dark in parking lot

nice spacing for parking,

the pothole in the parking lot

the hotel , changing the sheets every day, good quality of the bad, politeness of stafe, standard breakfast, good location , close to the shopping malls , short distance to the down town la

like that everything was convenient so clean and the stuff is wonderful snd the morning breakfast was out of this world i highly recommend this

the place is excellent the staff checking inn breakfast in morning

breakfast was lean, but good

i messaged them via the app that i was interested in early check in

fitness center is better than my expected

breakfast was great

the spa bath was beyond amazing

g laundry) which was handy as we were on a road trip easy to access from the

and the shower had shampoo conditioner & shower gel dispensers (not travel size bottles) & the spa tub was amazing

they don't hassle you for late check out either

i slept well and the management was tolerate of my late check out.

ample parking .

the wifi connection was very

clean, quiet, spot with lots of parking spaces.

because of the el monte police department and the sheriff's department who harass people in the parking which is an injustice 2 the latino community and this year's in gas so be careful when you

the parking

last but not least, the breakfast was so good

the pool closes way too early ud83dude1f☹

had i had more time, i would have loved to take a dip in the very clean pool

they have a guest laundry and business center

the breakfast was awesome!

small pool and no breakfast and the closed spa n

says that there are constructions ob site or that the hot tob and pool are closed, especialy in a spa hotel

only a couple of laundry machines.

pool was under construction

one elevator to service 3 floors is located for maids and laundry service at the farthest corner of the property

it's a bit dated and many amenities are still closed because of covid. pool, laundry, etc...

pool close and one of the beds was broken when we got to r room

although i couldn’t find the pool hours anywhere

we had to enter through the back hall that was hot from the laundry room vents and were full of laundry lent

pool is closed and the old rooms needs to be more updated

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

there is a pool for exercise which helps me because i am disabled and cannot walk and i use the pool for

had the opportunity to bring an extra visitor to join my kids in the pool

the pool is open!! the staff are delightful people and very helpful.

beating the heat, dipping in the pool! kicking back and relaxing staying strees free!! love it!!

everything was clean, from the pool to the room.