the pool was open and clean. it was a refreshing change.

swimming pool is very close to the rooms

pool, but it was not open.

very minimal and the pool was really dirty around the sides and when i said they should clean it up but then they still

location to airport, safe parking, clean

that the pool is not open

is the best security , every 2 hrs had police patro get into parking drive aroound the hotel you park your car with woorry free and enjoy your time to stay

very clean and great service! great parking

some people in parking lot forget that others are staying there and speak too loudly

shower was hot. location was adequate. plenty parking.

bright welcoming clean a lot of parking

extras that made my stay even more enjoyable, such as free wi-fi, a continental , and ample parking

nice management lots of parking clean rooms and modern

location, they have frigde and microwave, free wifi, good tv. bed was comfortable. quiet.

they have pool, directv cables

and outside was nice and quiet they had pool and i love it

like smoke, they didnt allow me to have visitors, they didnt have the room i booked by the pool

the pool was closed. no hot tub

we didn't swim in the pool because i think maybe the homeless bathed in it

when i first booked the hotel online it said it had pool and breakfast available at the hotel, then when we first arrived it came to our attention that

very small pool, looks like there was a few people living there

small pool and no jacuzzi, could use a bigger tv in the room

no pool

the pool could use some upgrading and a

they we're clean and neat. they have a wonderful staff and pool area. i enjoyed my stay.

had good tv channels,the ac was great, and had a clean pool

it was close to the funeral we came here for. the kids enjoyed the pool to cool off.

that they dont serve breakfast cus of this dang covid drama.. smile.. other then that its koo...

extremely clean and nicely decorated and comfortable, nice to have breakfast items available too

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

staff was very accommodating and the spa tub in our room helped me to relax more than i have in a while

they had anything we needed and the spa tub was bomb

how the staff recommended a better spa room for our stay

the water stopper for the spa tub was also broken as well so the the tub took longer to fill

quiet clean and the spa tub

all that we need it couldn’t ask for more… would have loved to stay an extra day to enjoy the pool but maybe next

swimming pool full of kids

the staff was excellent pick up from the airport was seamless both days we needed a shuttle to the airport at 4 am, the night before they had arranged a lyft ride for us paid for by

kids running up and down the hall screaming at 12:30 am was really bothersome but other then that

was a really clean place, the breakfast was pretty decent, and the customer service was very

in their pool also barbquing i was able to get a good nights rest the staff were so welcoming and made me

love that they usually always let us have a late check out (1pm) and they've also let us have an early check in

front desk very strict on deposits (understandable but a complete inconvenience when you have kids and traveling late) the rooms are a hot and miss with the upgraded ones and the elevator is

shuttle service was very helpful

the laundry facilities don't always work.

time we could check out of the hotel if we're gonna be late or early and they told us what time breakfast was

kids should be required to have an adult

guest next to us started a fight with my kids managment handled it very well kicked them out and apologize

didn’t have breakfast. the management and the staff were excellent professional and courteous

pool open

room wich hat kitchen did not provide any utensils or supplies

the kitchen

found used pair of panties on closet shelf and pair of dirty tennis shoes in kitchen cupboard.

full kitchen and 2 separate bedroom

room with kitchenette was priced well

staff was amazing especially who was serving breakfast she made sure me and my daughter had everything we needed thank you so much for great

thought that the jacuzzi and pool was awesome and i loved the bed we slept so good on the bed

having the shuttle service is great, as i can't walk extensive distances these days

everything. location,staff,checking in easy and the breakfast and kitchen staff top notch.

glad we could stay here and take advantage of the shuttle in the morning for our 6:30 am flight

staff was accommodating in getting me an early check in

$30 early check in and they decided to charge my card the next day for a whole other night

i also couldn't login to the free wifi

have to be on that offer free breakfast

walk in distance to restaurants. free shuttle to ontario mill.

free wifi

even though there is in room dining there is no room service

room service was great

the pool was nice and the hot tub as well wish it was hotter

no room service

very cheap, safe, nice hotel. the bar and pool were nice.

needed shuttle to airport, not available, 1st room no working a/c, no working phone

wish we could take out breakfast to our room

the picture of the size of the pool was really miss leading to the actual size

early check in. fair price

not to happy with a bar soap to wash my hands would prefer some hand soap.

proximity to denny's sports bar and restaurant and shuttle service to ontario airport.

fighting or yelling seriously better than my apartment complex i might move here lol oh and breakfast is actually pretty good automatic touchless pancake machine… yeah say

pool was very, very small. pictures were deceiving. also, no lounge chairs ...

the pool could have been open

pool was clean and the housekeeper are great

real and fresh continental breakfast, the facility and rooms are clean and well kept, i will tell my friends about the hotel

laundry facilities we're very clean

the rooms very spacious and with two kids it was nice

the rooms are very clean,and suitable for a family with kids

the breakfast was a bonus to it all my fiancé and i loved the time we got to spend away from the kids and it was a plus how restaurants and stores are not to far away

am 73=my sister is 86 ) and her kids i never met either so it was a fun meeting until we left to go back to the airport

the pool while little did the trick

the pool was unavailable

think the pool was a little small and there were no towels at the pool

breakfast was good, hot and has many choices

really enjoyed the property room was great clean full kitchen all utensils pool was great very clean breakfast was

it was quiet, the stuff has nice, the grounds was clean ,the pool was clean.

the breakfast was kid friendly which was a huge plus

breakfast is great, but it is only served 6-9am

the sketchy people riding around and loitering around the parking lot

no cleaning, cloth spread in front of the room, very dirty pool, breakfast rubbish, no eggs only dry bread , no tea, only coffee

paint as it s

wifi was out in all rooms

the wifi wasn t working. expensive meals. some of the staff were not so nice.

the pool and gym were nice.

the ice machine was empty but fernando at the breakfast area got me ice

called before booking i asked they had pool and jacuzzi ,i was told yes i also asked if they had laundry services they said,when i arrived my daughters were looking forward to going swimming after

asked for a menu for the restaurant to order room service and called numerous times only to find out the restaurant phone didn t work and had

also the front desk attendant was extremely nice and its very nice that they have a shuttle to take you to the airport who was very nice as well

i got there they gave me a complimentary drink for the bar that night

pool could of been open a bit longer. but i understand the covid.

the $35 microwave in the laundry was operating @ 35%

use of pool

early check in

and a nice pool to cool of

maintained pool area

breakfast is amazing. pool and jacuzzi are clean. bed is comfy and staff is friendly.

pool odd location

the pool could use a cleaning.

breakfast was exceptional

lovely breakfast staff

pool not in order which is specifically why we chose this hotel

the pool, the shower

pool was closed on monday

care for the breakfast but i’m very picky i don’t eat processed food

this hotel, it was my second time staying here and love this place, very comfortable, like the breakfast bar, the pool was great, we'll stay here next time we're in the la area

location, laundry accommodation, local shopping and restaurants

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

linen was dirty upon arrival. staff quickly remedied that. pool was very small.

pool was locked with no notice as to why, maid was rude when i asked for extra sheets, beds only

the pool was nice room was clean

pool wasn’t open

and her kids the rooms were very clean and the area was very calm the only down side was that the pool was closed the kids were looking forward to

all was very good. parking was tight.

parking

sandpaper towels, no coffee machine, no phone, had to ask for wifi

access in and out and the ease of parking. the free wifi.

wifi is too slow,not working very well

average towels well below average some stains on bedding made me weary had trouble trusting the spa tub, but it appeared clean spa tub probably isn t worth

pool, overwhelming lysol scent in room

parking

the parking spaces

good fast wifi.

love the staff that greets you at morning breakfast

free wifi only works on lower levels on 2nd floor couldn't get a signal.

they said room service will be up tomorrow morning

plenty of space for parking

parking situation was a breeze

wish i could sit by the pool...

initially came with my family to get away and for my kids to swim in the pool but it was shut down for inspection

it was clean and confortable, people so nice and breakfast was delicious

i liked that we had a fridge , microwave and small sink, breakfast was only $5..good selection.

breakfast was good!

the spacious room and good breakfast.

close to arena, shuttle, staff very responsive

no option for cappuccino in the breakfast but overall good brewed coffee

eggs for breakfast, refreshing drinks and nice snacks for the evening

bed seem to sink in the middle and a bar was hitting my back

near airport easy parking lot of restaurants and shops nearby

the pool and the view of the parking lot was not ideal but it s ontario so not too much they can do about that

no sun in the small pool...

i loved that they had games, pool table, halloween decorations

no room service, dirty carpet unfriendly front desk.

one of my favorite places to stay. staff is extraordinary. fast easy wifi. adequate tv.

it's quite. it's close to everything. right off the freeway. comfy beds and late check out

the location was good, check in was quick and easy, the pool was great and good size

we used the pool which was very clean and fully stocked with towels and the grounds were well kept

pool and jaquzzi

pool area and usually narrow

breakfast was the best couldn't have it any better would love to go back

the breakfast selection wasn’t the best, but the food was good

breakfast is small

pool was too small with no seating. wasn’t relaxing.

big room, good location, convenient shuttle, nice pool and hot tub, good and well-stocked breakfast buffet, friendly and helpful staff

you may consider about adding some laundry machines in the hotel to allow doing laundry

loved the equipment options in the gym

pool area nice had our king size room changed to a double bed room when one became available, we

also, the gym equipment is in terrible condition, there is nothing to wipe it down to keep it sanitary and

the pool was really nice too

the full kitchen in the room and the amazing breakfast options in the morning.

breakfast good simple ...

love having kitchen and separate living/bedroom areas when traveling with family

bed was very comfortable, the basketball court and pool was wonderful for my children.

beds, kitchen, tv, microwave, etc

love the grab & go breakfast with coffee, cocoa, muffins, oatmeal, nature valley bars and a friendly good

breakfast was not good

a basic light breakfast

the laundry room was a good surprise

airport shuttle availability variable, though uber cost only ~$10.

came in very late after a night out in the am and there was no parking

they need more street light on their parking lot, its to dark

clean and updated. breakfast was satisfying. amenities are as described.

great breakfast daily the best in hotels !!!

nice clean place took my kids and i love you i want to live there go figurelol

24 hr gym.

they location was great. breakfast was more than expected, kids loved it

the restaurant on the premises and gym was wonderful and the breakfast was yummy.

the rooms were like little studios, very spacious with a large bed, a desk, a little couch, a kitchen area (with microwave, plates, utensils, a fridge

no breakfast no restaurant nearby located in truck station

room is cozy, good for sleep, bed and shower area enough for staying. breakfast is simple.

there wasn't much to offer for breakfast.

np breakfast

lights and they didnt want to refund our stay and its no 24 hr laundry smdh and they dont claim responsibility for nothing clothes with the washer and dryer and

enjoyed our stay, nice location, comfortable beds, easy parking.

parking good

unfortunately i could not truly enjoy the room service

the room service breakfast was very tasty

more handicap parking stalls

wonderful and friendly staff, breakfast had wide selection and was delicious.

the location is great for the airport and the shuttle was convenient, running every half hour

liked the pool and courtyard

quiet, comfortable, staff was great, gym was nice

breakfast was really good...seating area by the pool is very nice and relaxing

pooldid not open until 10.00am

jacuzzi was not working, the safe was locked unable to use, pool was dirty.

great breakfast

nicely decorated. staff was very friendly, especially in the breakfast area for my grandson.

good selection of breakfast items.

it was valentines. i was seeking a romantic getaway from the kids so this did the trick.

everything very nice and clean, the staff was super nice and the breakfast was delicious

the heated pool didn't seem heated at all. it was cold to touch.

fitness center was clean

swimming pool was dirty with plastic bottles in it

breakfast was good and there are many other food options right across from the hotel

breakfast was fantastic

btw the lovely lady in charge of the kitchen greeted everyone with a smile

convenient location, spacious room and functional kitchen.

kitchen wasn't used but it was nice to have it

my kids loved the hot chocolate and cookies downstairs at night time

still the gym is closed! it's horrible... a year

if i had to, i would only add a few pastries to the breakfast (muffins, danish, scones)

the gym has been closed for almost a year... it's terrible

no free breakfast

great hotel! super clean & comfortable. plush accommodations and great breakfast!

breakfast had plenty options to choose from

pool too crowded to use

breakfast was incredible

staff was very friendly and helpful, the free breakfast was awesome

pool and hot tub, clean and open

missed breakfast

booking to checkin, breakfast and checkout, all was great

we have been traveling for a week so i was happy to be able to do our laundry too

hotel with pool, jacuzzi, small, limited fitness center, hot breakfast, and airport shuttle

very clean! also, we loved the indoor pool and jacuzzi!

i called and asked if indoor pool was open or due to close before i booked, i was told the pool was open and will remain open

indoor pool and spa

much chlorine in the pool

the gym could be better with a machine for multiple exercises

early check in and late check out

early check in and late check out

their was cigarette butts on the balcony where my kids went to look out

super clean and even our kids loved everything about it

i didn t have time to eat breakfast at the hotel but i was told it was very good.

did not eat breakfast

indoor swimming pool was excellent.

they have a small gated pool by the street/parking lot

and even provided breakfast

pool chairs all broken, pool was dirty. they need to up their pool game for $300/night

indoor pool

atleast get clean towels and trash taken out because the cans were full and i was there with four kids she said yes that she would send someone out to do that but when i returned there was no clean

the gym was nice breakfast was nice

from the breakfast, the comfortable bed, the staff, the quietness

the pool and gym are open but you need to sign in

the parking garage entrance wasn t working well.

everything!!!! the place was clean it was quiet. the pool was perfect.. loved it

24 hour laundry, nice polite staff, clean large rooms. great parking

2 nights in a row, the hotel wifi was completely down

the environment is clean adequate parking

was in our exception's the continental breakfast, the host are very friendly and the room is clean and furniture was very comfortable

very nice hotel staff and good breakfast

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

the front desk is part of the bar area so there really isn’t a distinguished front desk area

breakfast

the stuff are very friendly and the breakfast bar was one of my favorite

i didn’t try the breakfast that’s why i have no input.

breakfast bar and dining area downstairs was cute and offered decent food that was free with our stay

excellent room, view, staff, breakfast.

breakfast was good

lobby, rooms, laundry facility, outside

the breakfast had a big variety!

breakfast is awesome, location is great with full of store choice nearby

have laundry facility with no chang you didn't have adequate enough towels in the room no table to put

had washer and dryers for use vending machines ,pool and all easy to find and use

there’s a nice pool too

when they’re not closed but it’s a great place to be i like the little rosegarden and the pool is

i requested a new pillow and was told to go to the laundry and get one

the breakfast was great! the swimming pool was fun!

the kids loved the hot breakfast and the pool.

fitness room was larger than expected and had all we needed

wish there was more room for the breakfast room.

suppose this is on par for this category of hotel in the usa, but the breakfast was cheap and unhealthy

the mattress was uncomfortable and i wish they had a little more breakfast items.

in the morning my husband called the front desk and asked for a late check out no problem once again

kitchen and full size fridge are my favorite things

are parts of the kitchen counter that is chipped, scraped and really looks so old but it still okay

they advertised free breakfast but it was just a grab and go

yet, both restrooms on the first floor were out of service, breakfast equipment wasn't complete, gym was partial and ac didn't work there

no safety rug for pool exit area hallway - very slippery and dangerous.

pool is relatively small and it is not completely outdoors making it harder to get a nice tan

breakfast was great

breakfast was very good.

charging for parking, one unfriendly room cleaner and one unhelpful front desk person, a gym lacking necessities, a lack of room necessities at times; never had any of these difficulties

put me next to the gym

the room was large, separate bedroom, 2 tv's, mini kitchen. great location.

side pool and hot tub was nice

we liked the friendly staff, the good restaurant, and the swimming pool.

rooms were nice and clean. the breakfast was delicious too.

breakfast was the worst thing in the world

late check out

not sterile looking. garden area around the pool. breakfast better than .

kids had fun

nice clean the bar and grill local food options

evening shift my first day (makes sense after gm interaction) -horrible blinding bright light in gym -no windows in gym -pool was closed with no warning -windows don’t open for fresh air even

pool area should be more private. didn’t like how you can park infront of it.

didn't like restaurants close too early and bar ,,,when you check in i got king bed on booking com when in hotel guys was so rude it's wasnot

it had a nice gym, pool, and hot tub

the pool due to the renovation is not open, but everything else i was satisfied

pool area was dirty the laundry room was dirty and in the morning where you grab ice the spot was filled with trash

had poor people skills and could've smiled more i absolutely also loved the checkout options the late check out and the $15 till 1 or $20 till 2 it made me so happy

to have breakfast included and swimming pool and spa

pool water was dirty spa water was disgusting

room service could have been better

the pool was very dirty

also, no room service

clean and comfortable with a nice pool and very helpful staff

the pool was dirty ,the water was not clean, you don't wanna go inside and take your risk

swimming pool was also great

breakfast

the breakfast was amazing with a variety of options and the staff was great

you will find anywhere, rooms are immaculat,, comfortable beds ,,decent gym and great pool

location, friendly staff, fellow guests very nice, breakfast was quite satisfying, coffee was

i liked the hotel had a nice patio and pool

the rooms are large with a kitchen and dining table

maybe more fresh fruit for breakfast.

spacious room; comfy beds; friendly staff. it was really nice to have a kitchen in our studio.

breakfast was excellent

pool and area were filthy

i like the pool and the room was nice and comfortable for me and family.

was rude and unprofessional and pool was disgustingly dirty

and the swimming pool was so dirty

the picture of the pool is not really the property's pool and the decent-looking rooms shown in the pictures were

not sure what the laws are but not cool when we are staying with kids

the pool,the beds and breakfast.

went to bed, and so much noise kids running

the restaurant and lobby bar looked nice; wish the hours were 'normal' as we would have liked to enjoy those

enjoyed they had a bar and restaurant on premises and room services makes things more interesting

for breakfast: need another toaster to avoid traffic congestion the room small fridge doesn’t have

it was a bit noisy, with little kids running up and down the hallways.

can offer a late check out for a fee if you call after 10 am

lock was broken on the door and the whole time i showered the shower pipes where loud and woke my kids up

my particular room smelled like a gym locker room and had dirty carpets and floors

breakfast was amazing

complimentary breakfast was on point

clean rooms, location, breakfast was very good with lots of healthy options.

smart layout, galley kitchen

en if i didn't use it) kitchen was nice

atmosphere, great water pressure for showers, close to family, nice variety for breakfast, quiet, helpful staff

little bit boring breakfast, same thing every morning

breakfast

also, the pool was clean, cool and we were the only ones using it on a hot day

breakfast and clean rooms

except no acsses to the pool or bbq wont prevent staying there again all in due time

nice pool and clean updated lobby

better and more parking

extremely helpful staff. excellent swimming pool.

love the location and the free breakfast

price is very reasonable and the laundry area was a plus

clean room soft bed smart tv lets you connect to your services and have a-laundry roo

the laundry room, was small but took care of business fast

location,clean, had laundry room

not enough laundry machines on site.

the washing machines would not work so i had to find a coin laundry to do my clothes

clean well kept fantastic pool area

appreciate customer laundry room on site at reasonable rates

i think the hotel all around is super cute, the only thing that i feel needs to be updated is the pool

a great value - really nice rooms, the breakfast is wonderful, and the staff is very friendly

laundry room was disgusting

the laundry machines are a little pricey.

beautiful room, clean, full kitchen, with cooktop, and big fridge

the kitchens and fridges are amazing.

staff was mostly busy cleaning laundry and out of office