the odor & color of laundry seems they're not using laundry detergent

didn’t suit us, we had booked for convenience of location and laundry facilities and should have looked at area closer before booking - they were very fair and

laundry room was not working and closed off

i chose this hotel for the laundry but the laundry facilities were leaking and not working

oh and i understand co vid protocols but why do i gotta go to the laundry room for towels and toilet paper

i lived the stained glass window effect that they painted on the window seal in between the kitchen and living room

it was roomy with 2 bathrooms and a full kitchen and i didnt see bugs

there was gum stuck to the kitchen floor

tall vent heater dirty (can lead to carbon monoxide buildup if not maintained properly—deadly) kitchen; dirty utensils (i found a white cream like substance on spoon, knife, and fork, limited

sufficient heating and kitchen was not too bad - though could use a table

friendly - clean - superb breakfast - nice pool and hot tub - well designed rooms - just

property was beautiful great outdoor patio area and pool area the rooms were very beautiful and clean and the whole place smelt clean the breakfast was

area and pool area the rooms were very beautiful and clean and the whole place smelt clean the breakfast was good and freshly

the breakfast is an actual breakfast

no bar no pool yet.

the room was very nice, the pool and spa was clean and long hours

the spa was not working and the pool was very cold

pool and spa was shut down by order of the health department

and we watched from the kitchen window as it sprayed under several other cabin steps

kitchen's pots and pans were not usable

parking,

parking and noise insulation from upstairs room.

parking was right in front and the location was perfect for where i had to be

the wifi worked when we got there then it kept kicking us off so we couldn't use it.

the bed was horrible, wifi sucked to high heaven, and the pot heads next door celebrating over a modelo to top it off

there were a variety of people staying including kids

we enjoyed the pool while we were there and the great little gift shop

fun place close by. my grandson and i had a blast. the pool was immaculate and well kept.

my kids loved it and that's

from the staff to the pool tothe atmosphere

spa tub was the only reason i booked this place

i liked the heart shaped spa tub, although it wasn’t cleaned properly.

spa tub had hair still in it, there was a horrible draft and it was freezing

i like that it was a smoking room with a spa tub thank you

couldn’t use the pool. saw a few bugs. husband killed a baby roach

the internet was a little slow and pool closed to early

ice machine, swimming pool closed

room smelled funny, sockets are loose, refrigerator had to be moved because plug did not work, pool closed at 6 but u can't even check in until 3

pool was yellow

personal data only worked), the

parking lot brawl at 2 am after

for example there was no clean drinking water, the wifi did not work at all

the location is convenient to downtown, freeway, and groceries. the wifi worked well.

desperately needs remodeling, roach sighted during stay, wifi is free but

tv ,gym

for being a kitchenette there was no table or chairs

kitchen setup: fridge, microwave, stove

laundry, clean room, friendly service

the room did not come with kitchen utensils/ pots /pans so we purchased our own and decided to donate them to the room for any

poor cleanliness, chairs dirty, floor sticky, no kitchen supplies in the kitchen, beds bumpy,

i liked how my room was nect to the pool

pool looked hideous

pool is closed

the swimming pool was being fixed

office lady not very helpful pool closed on a hot day advertised as free wi-fi and no one could connect also breakfast is

i think every room has a little kitchen area, which was cool

really friendly staff. laundry facility and gym.

really friendly staff. laundry facility and gym.

there is plenty of kitchen cabinet room and i love that there’s a full size fridge and not just a mini one

kitchen wear in kitchen, but i know you could of asked for them

great breakfast: waffles; eggs, bacon, potatoes; cereal and juices (3); pastry, muffins, melons; oatmeal

some kids unattended by parents were in the gym when i went to see it.

comfortable the hotel staff is friendly there's a large breakfast with a large dining area the pool is always warm at the end of

liked this hotel because it offered free breakfast internet

room was clean, had a micro and a fridge, and the complimentary breakfast had good

no pool at the time.

it's quiet staff is awesome breakfast

really except you can't bring food back from breakfast to your room, but then i can imagine what some people would do but how about those little

breakfast included, nice pool, clean

breakfast was good,the gym was great

liked the spa tub

spa tub was nice

friendly. staff, clean, safety, convenient with restaraunt. bar and place to buy quick food

staff, location all wonderful which is why i was really surprised at the quality of the pool

pool, restaurant on side, outside seating

location, heated pool, close to the freeway & many restaurants, clean & classy bar & restaurant in the lobby, rooms were clean & modern & the staff was amazing

were little kids on floor that were not surpervidwd by parents and so loud

pool

loved the sliding glass door, looking out to the pool

nice clean large room at a good price and a lovely little swimming pool op room

wasn't anything to not like we had a room overlooking the pool everyone was friendly including the other

i really wish their pool was heated.

the breakfast wasn’t that bad.

i like the gym

a the awesome waffle maker ,juice bar an also if you didn’t want anything heavy there was light breakfast snacks as well

the kitchen is so much more than we were expecting and the feel of the room is luxurious

the free laundry.

had a a cookout that started around 10 pm in the area next to the pool

they ran out of omelets right before the breakfast buffet closed, but anna, one of the kitchen staff, made more and brought them to us at our table

breakfast

everything was wonderful, and the pool was perfect. breakfast was bomb i can go on and on.

typical continental breakfast, clean, great gym and room with good amenities.

the little details

wifi only available to hhonors members toilet did not flush ac was very noisy

room service was quick and they were very helpful when

there's a gym, a pool and hot tub area

the wifi is not very strong

the location the cleanest and the swimming pool was open the staff was very friendly

i like that there was laundry room provided

they couldn't give me quarters for laundry; i had to barter to become successful at that task.

laundry facilities were out of order, parking was inconvenient and price was almost as much as a

laundry room has old equipment

free parking

was in close proximity to popular stores, fast food, casino, major highways and has ample parking

the convenience of the free shuttle to and from yaamava casino was great

we just wish the pool was bigger

cleaniless and room service.

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

the pool being closed but it's due to covid 19.

the potatoes for breakfast were bomb! :)

i think the whole laundry situation is

the jacuzzi was closed and they stated the pool was heated but it was still cold.

pool was cold, hot tub was closed

breakfast was good and convenient

breakfast , the cleanest rooms and hallways

the breakfast was good as well

staff is friendly and location is safe breakfast was good

i enjoyed the breakfast. i especially liked the boiled eggs and the assortment of breads.

only tiny, tiny, issue was no orange juice on sunday for breakfast.

the room was cozy, bathroom and kitchenette nicely stocked

kitchen, location, lobby lounge and food there.

easy, no parking fees, clean, nice breakfast.

the room was delightful with a separated kitchen area

they have a full kitchen and free laundry as well

it's like a mini apartment with a full kitchen 10/10 definitely will book again

gym is open 24 hours it felt like home with perks lol

breakfast was amazing different everyday

enjoyed the social gathering in my off day room was big nice love the full kitchen

resort in lake arrowhead, nice spa with fitness center, jacuzzi, steam room and yoga classes, a fancy restaurant, huge parking lot

room window to pool and lake

while enjoying the pool and a cold beverage that doesn’t contain alcohol i know it was a beach bar but could do

spa was out of order and no free breakfast with stay.

not enough lounge chairs in the pool

continental breakfast was simple, just cereal, fruit and a packaged danish, and coffee of course

was probably due to police activity that seemed to close the office in the morning so that no breakfast was available

good breakfast

the pool is pristine

the pool

free coffee pool close to supermarkets and fast foods

nice room setup, nice hardwood floor. perfect size pool.

like that it had a laundry room, a pool, enough parking, free coffee, free access to ice

i love it i love staying here cuz it's close to everything in food choices n a pool

need to be the pool open

we went to the pool and hung out longer than we attended

the heated indoor pool is an amazing asset and you can use it all year long

i love the rooms, the pool and the staff

the full kitchen and the price.

the breakfast was amazing …

the breakfast was awesome

the gym was open

breakfast was good.the beds were nice and soft.

room size, amenities, staff, food, gym, pool..

for some reason breakfast was poor this time room was clean

and clean room, good food, nice pool

the bar of soap was not so great , and the tv had very limited programing

the bartender was amazing

and the incredible view of the pool

comfortable, very clean, and the best was the pool was open which i didn't know so i didn't go prepared

parking in front of the door and they also have a swimming pool

ean and housekeeping cleans the rooms every single day) location (not a crime area at all) pool (super clean) tv channels huge parking

pool was refreshing at night

noticed pool with a handicap chair to enter & exit pool

was extremely friendly and accommodating to my early check in request

grab and go breakfast was good, too

the kitchen is also a hallway

beautiful new room with great shower and kitchen.

breakfast ends

hotel offered a lot of amenities such as kitchenette, breakfast included, laundry, pool, and

we picked this place especially because of the en-suite kitchen in every room so that was perfect for what we needed

- full equipped kitchen, spacious bathroom, comfortable bed

very clean rooms are cozy with full kitchen

each room also has a full kitchen with a large refrigerator, a cooktop and dishwasher, and lots of cabinet space to store

smells really nice , love the kitchen , really cleaner

pool was small and faced the back street (so don't expect privacy)

breakfast was mid but was better than school breakfast for sure.

its very modern and the furniture are nice. love the pool and jacuzzi

cleanliness, breakfast and easy parking

the pool closes at 9pm.... i would have liked it to have been open till 10 or 11pm

pool and hot tub were not operational, smart tv was not connected to internet, fridge was

no breakfast. no pool. unfriendly host. dated and just meh.

good breakfast. good location for us. guest laundry available

breakfast swimming pool and jacuzzi nice and hiker friendly staff you can send hiker packages to

the pool

room was spacious, especially bathroom and kitchen/dining area

they had a great breakfast with plenty of room

room was nice, well stocked, kitchen worked well

i loved the cleanliness and the kitchen. very spacious.

along with the breakfast which was better than what most other hotels have to offer

great staff at check-in. breakfast was great too. lots of options.

the food choices at breakfast.

breakfast is a little bland

the gym is well equipped

that my kids enjoyed the swimming pool

pool was clean, the room was very clean

didn't use pool but looked clean

breakfast was good

breakfast

there were loud people at the pool at 10:30

the weather wasn't great weather so my time at the pool wasn't the best ,but that had nothing to do with the ambiance or the hotel

breakfast was awesome and plentiful, and there's a nice dining area too

breakfast was great. great selection of food. pool area was nice and clean. everyone was nice.

the kind front desk (manny) and all the comforts in the room and breakfast put it at the top

) nice guest laundry room

room was very nice and clean, and the breakfast was good

24 hour laundry facility was great. staff was very friendly and helpful.

the breakfast was amazing. made to order omelets. real dishes versus paper.

clean, quiet, staff very friendly and they serve a good breakfast.

the bed was comfy, the room was quiet, and the breakfast was great!

breakfast was ok

nothing lies about the pool type

its clean. great options for breakfast. nice amenities (gym, pool, laundry room)

the breakfast was lovely, so many nice choices.

pool heater broken

breakfast was very good with a variety of choices

the indoor heated pool

the indoor heated pool and spa were amazing, and just what i needed to relax

the spa was kinda dirty my room had a weird smell ud83eudd74ud83eudd22ud83eudd22ud83eudd22

convenient location, great, spacious room, pleasant fitness and pool

perhaps when it's summertime, i'll be able to enjoy the pool when i go back

parking was a pain as

also have good coffee in the am

wifi signal strength mostly poor. continental breakfast could have been better.

called several times to see if i could get an early check in, they were rude about it and kept telling me i had to call that morning, then in the

the pool appeared discolored

the pool

just for use of pool and jacuzzi but jacuzzi is broken and has been for a year according to office clerk

early check in avail

pool was very clean and nice

charm and close to redlands shops and restaurants; they keep this super clean; we needed a late check out and they were very accommodating; nice full breakfast

the only issue was the a/c in the gym was not working properly so the room was extremely hot.

breakfast was wonderful

heated outdoor pool and spa inviting

spa not working and swimming pool freezing

location, gym, pool. check in process very smooth and nice, friendly front desk clerk.

pool and gym

free wifi/parking

clean and comfortable with a nice pool and very helpful staff

the pool was very dirty

breakfast was very good.

breakfast was great

also for those that love a pump, the gym was phenomenal

also has indoor pool

cleanness and breakfast

missed breakfast

the parking lot

location clean great breakfast great staff

missed breakfast

we also appreciated free parking and lots of nearby restaurants

e cup, no knives)

that there wasn't ac the tv didn't work and also the wifi was super slow if worked at all.

location was great, it is a very spacious with 2 rooms a full kitchen and living room

the bathroom was adequate, the water got plenty hot and i enjoyed the sprayer ud83dude03 the parking was very convenient

having a kitchen was great; big room

their was cigarette butts on the balcony where my kids went to look out

morning breakfast included was very good

their was cigarette butts on the balcony where my kids went to look out

get my free breakfast the staff didn t let us know of the hrs served so don t get the breakfast

two sinks for the bath room and bar area

heated pool was awesome, but i

the gym could be better with a machine for multiple exercises

nice staff, clean gym

wish it had an outside pool

very clean! also, we loved the indoor pool and jacuzzi!

the beds were comfortable. food boxes were good. coffee bar was good.

lady in breakfast area she is so kind & friendly

breakfast bar and dining area downstairs was cute and offered decent food that was free with our stay

the front desk is part of the bar area so there really isn’t a distinguished front desk area

i love the location, cleanliness and breakfast.

the gym was open

breakfast was not good.

the gym has been closed for almost a year... it's terrible

the breakfast was delicious (mini buffet), the place is beautiful as well as clean, and the entire

everything about the place was prefect friendly staff very good breakfast and comfy!!!!!

love the breakfast buffet wherein you can make your own waffle

breakfast was awesome- what a variety of foods

location, we got a suite it was like a mini apartment with a full size fridge and kitchen

we had everything we needed for our stay and appreciated the fully appointed kitchen area and separate sleeping space

the fact they have a full kitchen makes the stay so much better, so that my family and i can enjoy home cooked meals as well

to covid the gym, pool and breakfast were unavailable

best breakfast ever. perfect hot tub temperature. very relaxing room with everything we needed

convenient location, spacious room and functional kitchen.

kitchen wasn't used but it was nice to have it

the mini kitchen

pool wasn’t clean. hot tub was dirty.

we actually arrived early and were able to get early check in, which was great because we had planned to get ready in

i didn't like the pool area, we went to get in the jacuzzi and it was cold.

tv didn’t work right, i asked to have me room cleaned while i spent about 3 hours at the pool came back room hadn’t been cleaned

clean room. staff was pleasant and hot breakfast.

felt for the price it was an excellent breakfast

made me wait to check in and it was late and i had kids in the car half asleep

the staff promptly addressed a situation when kids playing video games in a nearby room were yelling at the top of the lungs at 2:30 a

the tv loses signal and wifi sucks

in need for better wifi had trouble signing in